ARCHIVE: aa.com 2018 website down, glitch, bug, etc. (consolidated)
Apr 4, 2018, 2:41 pm
#31
Join Date: Mar 2003
Location: NYC/PSP
Programs: AA EXP, A3 Gold
Posts: 4,106
Anyone else having issues with the website today? Trying to book either a ticket an error page when selecting flights.
Apr 4, 2018, 7:52 pm
#32
Join Date: Mar 2008
Location: SFO, SJC
Programs: AA - EXP 2MM+, Marriott PLT, UA, National Exec
Posts: 495
Apr 5, 2018, 7:59 pm
#33
Join Date: Mar 2003
Location: NYC/PSP
Programs: AA EXP, A3 Gold
Posts: 4,106
Apr 6, 2018, 8:11 am
#34
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Website and App are showing my SWUs as gone.....AA Twitter says they see nothing and to contact AAdvantage customer service. Hope this is a glitch
Apr 6, 2018, 9:26 am
#35
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
I had the same issue Thursday evening, with no SWUs showing in my account, and no ability to determine if Systemwide Upgrades were available on particular flights when making a future booking.
This morning, all is back to normal, including not one flight from LAX to HNL indicating SWU availability next February.
Apr 6, 2018, 1:36 pm
#36
Join Date: Jan 2018
Posts: 230
I was having issues using chrome the last few days. IE and iOS app were both working.
When I selected my first flight, and click to the return, it would show an error page.
When I selected my first flight, and click to the return, it would show an error page.
Apr 6, 2018, 1:52 pm
#37
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Apr 13, 2018, 12:51 am
#38
Join Date: Oct 2009
Posts: 1
"This page isn’t working
If the problem continues, contact the site owner.
HTTP ERROR 400"
I've been using Chrome when trying to book but will try the app and see if that resolves the issue. Otherwise, I haven't had any problems selecting flights via google flights and clicking through to checkout then.
Apr 13, 2018, 7:52 am
#39
Join Date: May 2016
Location: ORD
Programs: AA EXP, UA Gold
Posts: 98
I've also been having the same issue over the past few days. When I attempt to select my return flight and click through to checkout, I get an error page that says:
"This page isn’t working
If the problem continues, contact the site owner.
HTTP ERROR 400"
I've been using Chrome when trying to book but will try the app and see if that resolves the issue. Otherwise, I haven't had any problems selecting flights via google flights and clicking through to checkout then.
"This page isn’t working
If the problem continues, contact the site owner.
HTTP ERROR 400"
I've been using Chrome when trying to book but will try the app and see if that resolves the issue. Otherwise, I haven't had any problems selecting flights via google flights and clicking through to checkout then.
Apr 29, 2018, 7:24 am
#40
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,662
Web page will not let me view booking...
May 16, 2018, 2:09 pm
#41
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,273
Website super slow, can’t save seat assignments... anyone else?
May 16, 2018, 3:04 pm
#42
Join Date: Sep 2012
Location: Sun Prairie, WI
Programs: AA Executive Platinum, HH Diamond, National Executive
Posts: 1,786
Yes, I'm having the exact same issue. Went to book a couple of flights and after I choose set and go to the payment page it gives me an error message saying it can't save the seat. Figure I'll try again later.
May 16, 2018, 5:46 pm
#43
Join Date: Dec 2015
Location: Raleigh, NC
Programs: AA EXP
Posts: 219
Website seems to be working now, but prices have changes and seats have been changed. This is bad. I'm not happy.
May 17, 2018, 10:21 am
#44
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,247
Anyone unable to pull up mobile boarding passes on the app? Able to check in, but boarding pass just opens a half loaded page with the flight details at the bottom and no barcode. Unable to reload it either