Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > American Airlines | AAdvantage
Reload this Page >

ARCHIVE: HELP DESK: Will I Have Lounge Access? Access, Rules (2017)

ARCHIVE: HELP DESK: Will I Have Lounge Access? Access, Rules (2017)

    Hide Wikipost
Old Dec 8, 18, 12:00 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: JDiver
Wiki Link
HELP DESK: Lounge Access, Access Rules. Will I Have Lounge Access? (2017)
Please read this wiki carefully; some fine nuances exist.


PLEASE DO NOT ALTER THE CONTENT OF THIS MODERATOR NOTE

The Lounge Access Help Desk

To assist members with questions about Lounge Access Rules that they have not been able to answer on their own using the above resources, the AA Moderator team has decided to institute this thread, the third in a series of "Help Desk" threads. N.B.: If you have questions about physical access to a specific lounge (e.g., airside vs. landside, different terminal, etc.), please search for and post to the appropriate specific thread for that lounge.

New threads on this topic will be merged into this one and bumped by the moderators as necessary. As such, we do not expect that this thread will develop into a searchable database, but that it will nonetheless provide a valuable resource to members. As well, we may shed / pare down posts from time to time to a trailing thread or similar device.

Our goal is to provide a place where members can feel welcome to post such questions and expect helpful, accurate responses. In this way, we hope to accommodate the needs and desires of both new and veteran members - those who aren't sure they are interpreting the available resources correctly can ask for help without fear of snarky-appearing responses; those who do not wish to participate in such threads are invited and, indeed, encouraged, to ignore this thread.

Please be forewarned: This thread will be subject to heavy moderation. Posts that are incorrect will be subject to deletion without notice - DO NOT POST answers unless you are 100% sure your answer is complete and correct. Posts that are unhelpful or off-topic will also be subject to deletion without notice - DO NOT POST unless you can be friendly, helpful, concise, and salient.

Finally, a few guidelines for members posting queries to this thread:
  • Please DO make an effort to review the listed resources before posting here.
  • Please DO try to give as much information as possible, including your entire itinerary, with carrier for each segment and codeshares and stopovers clearly designated, your class of service and fare class purchased, whether or not you have Admirals Club or Qantas Club membership, a Citi AAdvantage Executive card (which includes full Admirals Club membership), and the number of guests and your family relationship with them, if any.
  • Please DO understand it could take some time for answers (especially on holidays and weekends.)
  • Please DO thank helpful members volunteering to reply to your questions.
Note: Members interested in arranging AA lounge meet-ups or offer guesting in should use this thread: Admirals Club / Flagship Lounge Meet Up & Guest Offer (master thread)

Also see the future changes in lounges and access: Admirals Club and Flagship Lounge Changes, Renovations & Additions

Sincerely,
The American Airlines | AAdvantage forum Moderator Team
(Help Desk established by dstan)

=================end mod note===================

oneworld Lounge Access
Wizard by kduarte.

Help Desk: Lounge Access Rules / Will I Have Lounge Access?

Lounge Access can be obtained in a number of ways during travel on AA and its oneworld partner airlines. These include purchasing an Admirals Club one day pass, or via Citi AAdvantage Executive MasterCard (including, as of Dec 2015, authorized card users), reciprocity agreements with other airlines, traveling on certain transcon flights in F or J, or traveling internationally with Platinum (oneworld Sapphire) or Executive Platinum (oneworld Emerald) status or in F or J classes of service - except if flying solely within North America inc,Using destinations other than MEX or the Caribbean. The last is often the greatest source of confusion, despite lounge access rules being described clearly on aa.com. Threads about these are linked to in the American Airlines LOUNGE DASHBOARD thread.

Admirals Club members paid or Executive cardholder members) are entitled guests as follows:

Up to two guests or household members (spouse, domestic partner and/or children under the age of 18) may accompany the member.
* Note that AA no longer offers a 30-day membership as of July 25 2016.

For AA status-based access (PLT, PlatPro or EXP),* passengers must: (1) be traveling on an international itinerary (Europe, Asia, Central and South America, and Mexico City, excluding the Caribbean and other destinations in North America (other than on certain three class transcontinental flights) including other destinations in Mexico, and (2) have an onward flight on a oneworld airline marketed and operated flight on the same day. PLT and PPRO members are eligible for access to all oneworld Business Class lounges, now including Flagship Lounges, including Admirals Clubs; EXP members are also eligible for access to all oneworld First Class lounges, including Flagship Lounges.

Lounges operated by third parties or premium lunges operating outside of oneworld rules (e.g. BA Concorde Room, Qatar Al Safwa or Al Mourjan lounges) may be excluded, and all may may refuse admittance if they claim they are crowded. There are other exceptions.

*Non-AA oneworld Sapphire and Emerald elites are not subject to rule #1 above.

Emerald / EP on CX JFK-YVR are not subject to AA limitations and are issued Flagship Lounge invitations for use at JFK.

Another confusing rule relates to transcontinental access. From member FriendlySkies:

Traveling on a Non-Stop Transcontinental* Flight? http://www.aa.com/i18n/utility/trans-con-access.jsp

More changes:

If you are traveling in the First or Business class cabin (on flights sold as three classes) in one of the following non-stop markets, we welcome you to visit the lounge as indicated below.

The following exceptions apply:

First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean; customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and MIA-LAX (and vice-versa) are eligible for lounge access. one world lounge access page - link
On February 17 2016, AA announced an addition to the above. As stated on their Reimagining our lounges page, in the Flagship Lounges section, "Starting in 2017, lounge access will be extended to customers booked in Business and First Class on A321T, Trans-Atlantic, Trans-Pacific and deep South American flights."

In the Flagship Dining subsection, they state:

Beginning in early 2017, the Flagship Dining experience will be available in select cities with 3-class service:

● Dallas/Fort Worth (DFW)

● New York (JFK)

● Miami (MIA)

● Los Angeles (LAX)

First Class customers on American’s 3-class international and transcontinental flights will have exclusive access to Flagship Dining in 2017
All Admirals Club visitors receive free Wi-Fi access at Admirals Clubs (password is available at front desk and throughout the Club on signs), some non-alcoholic and "well" (lower price tier) alcoholic beverages and counter snacks (fruit, some kind of snack mix, cheese cubes, hot cereal mornings and soup evenings are the most common - recent additions have been made); free computer terminals are available for all passengers, and many Clubs have Business Centers and tethered Samsung Galaxy tablets in seating areas. Passengers accessing Admirals Clubs based on status or class of service on international travel are entitled to free drinks coupons usable for higher-tier non-alcoholic and alcoholic beverages and bottles of water.

Flagship Lounges (JFK, LAX, LHR and ORD) offer extended beverages and upscale snack services as well. See below for link.

NOTE: Some Lounges and Clubs are undergoing refurbishment.

Citi Prestige MasterCard holder Admirals Club access ended July 23, 2017.

American Express Platinum cardholder Admirals Club access ended 21 March 2014.

NOTE: It has been verified more airports are allowing multiple terminal access on one's day of departure. LAX has been one since mid-2014.

Admirals Club access is granted the day of flight for statusholders flyingone world and those flying F or J, or the following day at the first port of arrival if flying overnight and arriving by 0600.

Airports requiring Lounge users have a same day departure boarding pass include BOG, CCS, CDG, GIG, GRU, LHR, MEX, NRT, SCL, YYZ.

N.B. Qantas Lounges and Clubs require Smart Casual (sic) dress as of May 2015; those not meeting the standard may be turned away. They also require AAdvantage members be traveling on a departing AA marketed flight.

Please see the following resources for full details on Lounge Access Rules: (and see below)

. . . ● AA.com: Lounge Access Rules

. . . ● AA.com: American Airlines Flagship Lounge Access Rules

Beginning later in 2017: https://www.aa.com/i18n/travel-info/...ge-updates.jsp opens Flagship access to many more pax.

. . . ● AA.com: Reimaging our lounges

. . . ● AA.com: Admirals Club Membership Guide in a downloadable PDF format.

. . . ● oneworld.com: Lounge Access Rules and Search Tool

. . . ● Wiki: Lounges

. . . ● FT: American Airlines LOUNGE DASHBOARD


For various threads on membership, access by status, transcon service, class of service, Flagship lounge access, lounges directory with links to specific lounge threads, Club member access to partner lounges, recipripocity agreements, etc.

. . . ● Last year's thread:HELP DESK: Will I Have Lounge Access? Access, Rules (2016)

Print Wikipost

Closed Thread

Old Dec 10, 17, 4:07 am
  #766  
 
Join Date: Jun 2016
Location: NYC,MIA,XFL
Programs: AA EXP, B6 Mosaic, DL PM
Posts: 861
Originally Posted by ernestnywang View Post
But if CX issues lounge invitation (CX probably does), then one can just use that to enter.
Correct. They will issue invitations
ueutyi likes this.
jay_dubya is offline  
Old Dec 10, 17, 5:16 am
  #767  
 
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 4,556
Originally Posted by jay_dubya View Post
Correct. They will issue invitations
When flying Y?
teemuflyer is offline  
Old Dec 10, 17, 6:31 am
  #768  
 
Join Date: Jun 2016
Location: NYC,MIA,XFL
Programs: AA EXP, B6 Mosaic, DL PM
Posts: 861
Originally Posted by teemuflyer View Post
When flying Y?
Speaking from experience, yes
JDiver and ueutyi like this.
jay_dubya is offline  
Old Dec 10, 17, 1:35 pm
  #769  
amm
 
Join Date: Nov 2017
Posts: 33
Originally Posted by amm View Post
Thank you both! Figured as much, but would have been annoyed with myself if I hadn’t checked. Was thinking about buying an AC day pass due to the length of the layover — will report back if there are any issues with that.
Reporting back, went to the D15 AC yesterday. Inquired about a day pass and was told they aren’t selling any due to construction at the D30 AC.
amm is offline  
Old Dec 10, 17, 4:35 pm
  #770  
Moderator: American AAdvantage, Mexico, Technical Support and Feedback, and The Suggestion Box
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 60,689
Originally Posted by amm View Post


Reporting back, went to the D15 AC yesterday. Inquired about a day pass and was told they aren’t selling any due to construction at the D30 AC.
I believe beginning last year, AA generally stopped selling one day passes st airports with Admirals Club refurbishment going on.
DMPHL likes this.
JDiver is offline  
Old Dec 11, 17, 1:03 pm
  #771  
 
Join Date: Sep 2001
Location: SJC (AA PLT 2MM - Marriott LTPP - Avis Preferred)
Posts: 1,543
Family of 3 (PLT with AC membership, wife GLD, 5-yo child no status) traveling JFK-ZRH in Y.

I know we can use AC, but how lenient has JFK's Flagship Lounge been to allow families of 3?
ntamayo is offline  
Old Dec 11, 17, 1:33 pm
  #772  
 
Join Date: Feb 2016
Location: Chicago
Programs: AA EXP, SPG Plat, Marriott Plat
Posts: 215
Originally Posted by teemuflyer View Post
If you mean LAX-ORD (not ORD-LAX) following your HKG-LAX flight, then yes, as long as the LAX-ORD flight is on the same day, or before 6:00 AM the following day. Also, if you're an AA EXP (per your profile), you'll have access to the Qantas First Lounge which is located in the TBIT. Highly recommend.
You were correct, and thank you for the recommendation - the lounge was very nice and just what I needed after a weekend of travel. I did get very confused on how to get there once I arrived at TBIT, but I guess that's standard LAX.
Lavezzi is offline  
Old Dec 11, 17, 4:15 pm
  #773  
Moderator: American AAdvantage, Mexico, Technical Support and Feedback, and The Suggestion Box
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 60,689
Originally Posted by ntamayo View Post
Family of 3 (PLT with AC membership, wife GLD, 5-yo child no status) traveling JFK-ZRH in Y.

I know we can use AC, but how lenient has JFK's Flagship Lounge been to allow families of 3?
In my experience, they’re pretty lenient with a small child, less so with a tween- or teenager (though I’ve seen that vary, too).
JDiver is offline  
Old Dec 11, 17, 6:57 pm
  #774  
 
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 4,556
Originally Posted by Lavezzi View Post
You were correct, and thank you for the recommendation - the lounge was very nice and just what I needed after a weekend of travel. I did get very confused on how to get there once I arrived at TBIT, but I guess that's standard LAX.
No worries.. here as I type
teemuflyer is offline  
Old Dec 13, 17, 11:51 am
  #775  
 
Join Date: Mar 2005
Location: Kansas City, MO
Programs: AA Gold, SPG Gold
Posts: 3,195
Will be flying MIA-SCL on LAN 501 in J on award tickets. Have a 3 hour layover in Miami. Which lounges will I have access to? I think I can access the Flagship lounge. Will this same access apply on the return? I arrive at MIA from LAN 500 from SCL in J class with 3 hour layover, then home to MCI on AA in econ as there are no F award seats available.
susiesan is offline  
Old Dec 13, 17, 3:55 pm
  #776  
 
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 4,556
Originally Posted by susiesan View Post
Will be flying MIA-SCL on LAN 501 in J on award tickets. Have a 3 hour layover in Miami. Which lounges will I have access to? I think I can access the Flagship lounge. Will this same access apply on the return? I arrive at MIA from LAN 500 from SCL in J class with 3 hour layover, then home to MCI on AA in econ as there are no F award seats available.
You'll have access to the Flagship Lounge both directions due to you J Int'l ticket. To speed up verification, just keep your SCL-MIA boarding pass handy coming back.
teemuflyer is offline  
Old Dec 18, 17, 9:39 am
  #777  
 
Join Date: Jul 2006
Location: California
Programs: AA EXP, lowly UA 1K; Hyatt Diamond, SPG Gold, Hilton Gold; National EC, Hertz PC
Posts: 2,081
Flying SFO-MIA-GYE in J.

SFO-MIA is a red-eye arrives in MIA the morning of the following day. The MIA-GYE flight does not leave until the evening. Curious if I should be entitled to AC access in SFO or if because the int'l segment is not until the next day I will be told otherwise.

Thanks.
adambadam is offline  
Old Dec 18, 17, 10:52 am
  #778  
 
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 5,293
Originally Posted by adambadam View Post
Flying SFO-MIA-GYE in J.

SFO-MIA is a red-eye arrives in MIA the morning of the following day. The MIA-GYE flight does not leave until the evening. Curious if I should be entitled to AC access in SFO or if because the int'l segment is not until the next day I will be told otherwise.

Thanks.
By the official rules, no access for the reason you mentioned, your qualifying MIA-GYE flight isn't until the following day and it's after 6am.

However, in practice it's definitely a YMMV situation. I've definitely accessed the AC & FL in similar situations several times the day before my qualifying flight on international itineraries. You should for sure at least try at SFO. I would hand the AAgent your boarding passes and say something like "I'm on the way to Ecuador.."
JJeffrey is offline  
Old Dec 18, 17, 11:27 am
  #779  
 
Join Date: Oct 2015
Location: SFO
Programs: AA EXP, SPG / Marriott GLD, HHonors GLD
Posts: 458
Originally Posted by JJeffrey View Post
By the official rules, no access for the reason you mentioned, your qualifying MIA-GYE flight isn't until the following day and it's after 6am.

However, in practice it's definitely a YMMV situation. I've definitely accessed the AC & FL in similar situations several times the day before my qualifying flight on international itineraries. You should for sure at least try at SFO. I would hand the AAgent your boarding passes and say something like "I'm on the way to Ecuador.."
Agree with this poster. If it's a connecting itinerary (ie not some special, multi-destination journey or hacked connection), in my experience you'll have no trouble accessing the SFO AC and getting the chits even though its the night before. Has happened many times for me on the way to Europe on SFO-east coast redeyes.
lds89 is offline  
Old Dec 19, 17, 8:51 am
  #780  
 
Join Date: Jan 2013
Posts: 7
LAX to JFK First Class One-Way

I will be traveling from LAX to JFK First class on flight AA 172 leaving LAX at 10:45AM and arriving into JFK at 7:19PM. This is a one-way ticket. Will I have access to JFK Flagship Lounge upon arrival? I am Exec. Platinum as well.

Last edited by Dbergz1389; Dec 19, 17 at 8:58 am Reason: Add one more point.
Dbergz1389 is offline  

Thread Tools
Search this Thread