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Printing pdf of new "Your trip confirmation"- email

Printing pdf of new "Your trip confirmation"- email

Old Dec 23, 16, 4:25 pm
  #1  
Original Poster
 
Join Date: Aug 2003
Programs: AA EXP
Posts: 464
Printing pdf of new "Your trip confirmation"- email

Just purchased an AA tic. Have not bought one in the last 30 days. i just received the newly formatted "Your trip confirmation-...." email receipt. I find I cannot print to a pdf. i get a message" an error exists on this page. contact the person who created it"!!!! Is anyone else having that problem? anyone know how to print these NEW receipts to a pdf?
AA Flyer is offline  
Old Dec 23, 16, 4:59 pm
  #2  
FlyerTalk Evangelist
 
Join Date: Apr 2001
Location: NYC
Posts: 24,164
How are you reading the email? How are you trying to print to a PDF? There are multiple ways to do both things.

Alternatively, you can go to tripcase.com, and create a new trip by importing your reservation with your PNR. You should be able to view and download a PDF of the eticket receipt.
ijgordon is offline  
Old Dec 23, 16, 5:20 pm
  #3  
 
Join Date: Oct 2008
Posts: 338
I do not see an option to download PDF from American Airlines.

So the PDF creation problem you are having seems to be local to your computer. You would probably get the same error when trying to convert any other email to PDF.

If you use Adobe Acrobat, than to create PDF you just print, and select "Adobe PDF" as the printer. But as ijgordon already mentioned, there are many ways to create PDFs.
TObject is offline  
Old Dec 23, 16, 5:49 pm
  #4  
 
Join Date: Nov 2007
Location: Los Angeles
Programs: AA LT Gold
Posts: 2,792
Chances are the problems are with your computer hadware/software, not AA's email?

I would try this good old way if else fails:
-Print a paper copy of your email.
-Scan it to PDF
carlosdca is online now  
Old Dec 26, 16, 3:05 pm
  #5  
 
Join Date: Aug 2015
Programs: AA, BA, Marriott, Hilton
Posts: 2
Works fine for me with windows 10. Just hit control "p".
Jayhawk71 is offline  
Old Dec 27, 16, 10:16 am
  #6  
 
Join Date: Aug 2002
Location: YYZ/MGA
Programs: AA 1MM Lifetime Gold, AA Platinum, WS Gold, Marriott Bonvoy Gold
Posts: 7,601
Originally Posted by AA Flyer View Post
Just purchased an AA tic. Have not bought one in the last 30 days. i just received the newly formatted "Your trip confirmation-...." email receipt. I find I cannot print to a pdf. i get a message" an error exists on this page. contact the person who created it"!!!! Is anyone else having that problem? anyone know how to print these NEW receipts to a pdf?
Max OSX you can print natively to PDF , select save as PDF or open as PDF in Preview

For Windows I use a freeware program called Primo PDF that adds Primo PDF as a printer selection and works fine with no malware and a small footprint.
ricktoronto is offline  

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