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-   -   Printing pdf of new "Your trip confirmation"- email (https://www.flyertalk.com/forum/american-airlines-aadvantage/1810621-printing-pdf-new-your-trip-confirmation-email.html)

AA Flyer Dec 23, 16 4:25 pm

Printing pdf of new "Your trip confirmation"- email
 
Just purchased an AA tic. Have not bought one in the last 30 days. i just received the newly formatted "Your trip confirmation-...." email receipt. I find I cannot print to a pdf. i get a message" an error exists on this page. contact the person who created it"!!!! Is anyone else having that problem? anyone know how to print these NEW receipts to a pdf?

ijgordon Dec 23, 16 4:59 pm

How are you reading the email? How are you trying to print to a PDF? There are multiple ways to do both things.

Alternatively, you can go to tripcase.com, and create a new trip by importing your reservation with your PNR. You should be able to view and download a PDF of the eticket receipt.

TObject Dec 23, 16 5:20 pm

I do not see an option to download PDF from American Airlines.

So the PDF creation problem you are having seems to be local to your computer. You would probably get the same error when trying to convert any other email to PDF.

If you use Adobe Acrobat, than to create PDF you just print, and select "Adobe PDF" as the printer. But as ijgordon already mentioned, there are many ways to create PDFs.

carlosdca Dec 23, 16 5:49 pm

Chances are the problems are with your computer hadware/software, not AA's email?

I would try this good old way if else fails:
-Print a paper copy of your email.
-Scan it to PDF

Jayhawk71 Dec 26, 16 3:05 pm

Works fine for me with windows 10. Just hit control "p".

ricktoronto Dec 27, 16 10:16 am


Originally Posted by AA Flyer (Post 27655636)
Just purchased an AA tic. Have not bought one in the last 30 days. i just received the newly formatted "Your trip confirmation-...." email receipt. I find I cannot print to a pdf. i get a message" an error exists on this page. contact the person who created it"!!!! Is anyone else having that problem? anyone know how to print these NEW receipts to a pdf?

Max OSX you can print natively to PDF , select save as PDF or open as PDF in Preview

For Windows I use a freeware program called Primo PDF that adds Primo PDF as a printer selection and works fine with no malware and a small footprint.


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