Thanks very much for your reply.

J Award available, but not showing when booking a connecting F Award
 

Apologies for the odd title, but I tried searching for an issue like this but was have a hard time describing it.

I have a roundtrip award on hold from PHL-ORD-HND and HND-ORD-PHL, booked in F. The outbound flight gave me the option of booking J for the PHL-ORD leg (the other flight is on JAL). But the return flight only gave me the option of Premium Economy on ORD-PHL.

But if I search just the ORD-PHL leg or the even the HND-ORD-PHL leg by itself I get the option of J! That seems very strange to me. Is there a way to get that last leg in J? Is that something I could call in have a CSR do?

Thanks!

This would seem like a Married Segments Control problem -J is only made available from ORD-PHL if it is booked with an international connection.

This is indeed quite strange as usually MSC does not apply to partner flights connections. Maybe just hold J HND-PHL online, and call in to inquire whether it is possible to upgrade HND-ORD to F?

Yeah, that's what seemed weird. It's essentially available in every format except the roundtrip ticket. I'll give them a call as you suggested and see what happens. Thanks!

I would book two one ways in this case and deal with the fees (or lack thereof).

Welcome to the AA devaluation or enhancements that are described in multiple others threads. The fact you have a leg in F and premium Econ is amazing. Normally you can not get anything without a stupid layover of more than 10 hours or more and worse