Jun 10, 2017, 4:53 pm
Last edit by: JDiver
Priority List (“PALL”) Changes
Upgrade Priority Change to Status, Rolling 365 Day EQD Began 20 May 2017
Upgrade Priority Change to Status, Rolling 365 Day EQD Began 20 May 2017
Upgrade priority is now based on Status held first, then by rolling Elite Qualifying Dollar spend over the last 365 days within upgrade types; see below. See this thread.
"New Upgrade Priority Link to Gary Leff, View From the Wing 16 May 2017
Upgrades are currently prioritized by elite status and then time of request."
As of May 20 upgrade prioritization is:
- Elite status
- Concierge Key
- Executive Platinum
- Platinum Pro
- Platinum
- Gold
- Upgrade type
- Miles and copay award upgrades and systemwide upgrades (SWU)
- 500 mile upgrades on purchased tickets
- 500 mile upgrades on upgrade eligible awards)
- Elite qualifying dollars in the past 12 months
- Booking class
- Time of request"
No- or lower status companion and effect on upgrade position
WAIT LIST, SAME PNR: Prior to upgrade request going to airport list
- 500 mile / UDU: lower status passenger "borrows" higher status
- SWU, Miles & Copay, Business Extra: lower status passenger "borrows" higher status. (BX is unsure, stated as least of priorities, likely to up D-24 only)
- Award travel: lower status passenger "borrows" higher status
WAIT LIST, SEPARATE PNR: Prior to upgrade request going to airport list
- 500 mile / UDU: lower status passenger "borrows" higher status IF PNRs "linked"
- SWU, Miles & Copay, Business Extra: lower status passenger DOES NOT "borrow" higher status under any circumstance
- Award travel: lower status passenger "borrows" higher status IF PNRs "linked"
AIRPORT LIST, SAME PNR:
- 500 mile / UDU: lower status passenger "borrows" higher status
- SWU, Miles & Copay, Business Extra: lower status passenger "borrows" higher status. (BX is unsure, but is least of priorities, likely to up D-24 only)
- Award travel: lower status passenger "borrows" higher status
AIRPORT LIST, SEPARATE PNR:
- 500 mile / UDU: lower status passenger "borrows" higher status IF PNRs "linked"
- SWU, Miles & Copay, Business Extra: lower status passenger DOES NOT "borrow" higher status under any circumstance
- Award travel: lower status passenger "borrows" higher status IF PNRs "linked"
NOTES:
- Traveling companion 500 mile upgrades (even for those pax using UDU) "stickers" must pull from higher status passenger's account.
- Lower status passenger previously "borrowing" higher status may require human processing at the airport to re-establish "borrowed status" linkage
(Companion information thanks to DW)
Updated 8 June 2017 by JDiver
Elite companions inherit Priority List “PALL” upgrade sponsor status (Jan 2017)
Jan 10, 2017, 4:37 pm
#61
Ambassador: Alaska Airlines
Join Date: Nov 2008
Location: BWI
Posts: 7,390
I am confused by this. AA just told me today that they linked my PNR with my companions PNR and that we are both good to be upgraded at the EXP window if there two seats available. She asked if we wanted to split or not, which I said not.
IS this 100% confirmed that there is no more linking of two PNRs for companion status on PALL list?
IS this 100% confirmed that there is no more linking of two PNRs for companion status on PALL list?
Originally Posted by American Airlines
We have not implemented companion benefits when traveling on a mileage-award upgrade or on a systemwide upgrade. The only new thing introduced on Jan. 1 is with the RV and RI priority codes. Companions will now inherit the priority of the elite member they’re traveling with (if they’re in the same PNR) when listed as an RI or RV on the airport priority list.
Jan 10, 2017, 4:42 pm
#62
Suspended
Original Poster
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
AA's response on Gary's blog... I was just repeating what they said. Keep in mind, everything related to the PALL list is murky right now, so very possible this information is not accurate. At this point, the best way to confirm the "rules" is having individuals who traveled with a companion this month to share their anecdotal situations.
As you say, the proof will be in watching the results.
Jan 10, 2017, 6:58 pm
#63
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,658
Originally Posted by American Airlines
We have not implemented companion benefits when traveling on a mileage-award upgrade or on a systemwide upgrade. The only new thing introduced on Jan. 1 is with the RV and RI priority codes. Companions will now inherit the priority of the elite member they’re traveling with (if they’re in the same PNR) when listed as an RI or RV on the airport priority list.
We have not implemented companion benefits when traveling on a mileage-award upgrade or on a systemwide upgrade. The only new thing introduced on Jan. 1 is with the RV and RI priority codes. Companions will now inherit the priority of the elite member they’re traveling with (if they’re in the same PNR) when listed as an RI or RV on the airport priority list.
Jan 11, 2017, 2:03 pm
#64
Join Date: May 2005
Programs: AA EXP 3mm, Hyatt Globalist
Posts: 61
All I can say is what I was told - that the companion inherits the status up until 24 hrs before the flight at which point they can be bumped by anyone with higher status. I said that makes no sense - having the status up until 24 hours before the flight doesn't do anything (I guess it means that if there are enough seats available they will confirm the waitlisted companion for the various windows for elites) but if it goes into the waitlist at the airport, they don't inherit status.
Jan 11, 2017, 2:33 pm
#65
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,311
Jan 11, 2017, 2:35 pm
#66
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,311
All I can say is what I was told - that the companion inherits the status up until 24 hrs before the flight at which point they can be bumped by anyone with higher status. I said that makes no sense - having the status up until 24 hours before the flight doesn't do anything (I guess it means that if there are enough seats available they will confirm the waitlisted companion for the various windows for elites) but if it goes into the waitlist at the airport, they don't inherit status.
Jan 11, 2017, 2:36 pm
#67
Ambassador: Alaska Airlines
Join Date: Nov 2008
Location: BWI
Posts: 7,390
According to Gary - R stands for revenue and V/I stands for Voluntary/Involuntary and this RI/RV is for customers on standby.
So, re-reading this piece makes me think that linking PNRs still will work for companion upgrade purposes as AA claims nothing changed yet with respect to companion upgrades.
So, re-reading this piece makes me think that linking PNRs still will work for companion upgrade purposes as AA claims nothing changed yet with respect to companion upgrades.
Jan 12, 2017, 8:16 am
#69
Join Date: Apr 2012
Location: MIA
Programs: AA EXP (AC), DL G (SC), Bonvoy LTP, & IHG AMB
Posts: 1,798
Jan 12, 2017, 8:20 am
#70
Join Date: Jan 2013
Location: BOS
Programs: AA EXP, DL PM, Hyatt Diamond
Posts: 2,028
Is it worth calling AA about this? I have a similar situation, but with 500 mile certs. Originally, I had my ticket booked and then called AA to book the SO on the same flight and add to the same PNR, but he received a separate confirmation code. We're outside of the 100 hours, but I thought it was odd he couldn't just be added to the same PNR, especially when requesting the upgrade. And he has no status with AA
Jan 12, 2017, 8:23 am
#71
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,658
Next segment is international - can't see yet, but supposed to be waitlisted for SWU on that segment. But the upgrade list I am referring to is a domestic flight.
DOESN'T WORK as advertised!
Jan 12, 2017, 8:32 am
#72
Join Date: Apr 2012
Location: MIA
Programs: AA EXP (AC), DL G (SC), Bonvoy LTP, & IHG AMB
Posts: 1,798
Just to add as a point of information, when I booked SO's ticket, the agent did say that the PNRs were 'linked', that certs would be applied for the upgrade for both of us, and that we would not be 'separated' in the case only one seat was available for upgrade. Of course, first go with this policy is traveling out of IAH with no AC to consult with the AAngels if need be
Jan 12, 2017, 9:06 am
#73
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,658
The change for Jan 1, 2017 is that the companion remains with prime status within the 24 hour period for airport upgrade list.
This apparently is not happening from my experience and others.
Called EXP desk - and the agent has no glue about the airport standby list.
Now on hold with AAdvantage desk and they are having to take it up the chain. The AAdvantage desk is clueless as well.
This apparently is not happening from my experience and others.
Called EXP desk - and the agent has no glue about the airport standby list.
Now on hold with AAdvantage desk and they are having to take it up the chain. The AAdvantage desk is clueless as well.
Jan 12, 2017, 9:13 am
#74
Suspended
Original Poster
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
The change for Jan 1, 2017 is that the companion remains with prime status within the 24 hour period for airport upgrade list.
This apparently is not happening from my experience and others.
Called EXP desk - and the agent has no glue about the airport standby list.
Now on hold with AAdvantage desk and they are having to take it up the chain. The AAdvantage desk is clueless as well.
This apparently is not happening from my experience and others.
Called EXP desk - and the agent has no glue about the airport standby list.
Now on hold with AAdvantage desk and they are having to take it up the chain. The AAdvantage desk is clueless as well.
http://www.flyertalk.com/forum/27739731-post59.html
(click the link in that post)
Jan 12, 2017, 10:04 am
#75
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
Well, I'll officially know if companion inherits status on my LAX-LHR flight today. I'll let you guys know what the outcome is. I' EXP, companion is nothing. Unless we're the only 2 on the list or everybody else is no status, it should be apparent how the status inherits.