Jun 10, 2017, 4:53 pm
Last edit by: JDiver
Priority List (“PALL”) Changes
Upgrade Priority Change to Status, Rolling 365 Day EQD Began 20 May 2017
Upgrade Priority Change to Status, Rolling 365 Day EQD Began 20 May 2017
Upgrade priority is now based on Status held first, then by rolling Elite Qualifying Dollar spend over the last 365 days within upgrade types; see below. See this thread.
"New Upgrade Priority Link to Gary Leff, View From the Wing 16 May 2017
Upgrades are currently prioritized by elite status and then time of request."
As of May 20 upgrade prioritization is:
- Elite status
- Concierge Key
- Executive Platinum
- Platinum Pro
- Platinum
- Gold
- Upgrade type
- Miles and copay award upgrades and systemwide upgrades (SWU)
- 500 mile upgrades on purchased tickets
- 500 mile upgrades on upgrade eligible awards)
- Elite qualifying dollars in the past 12 months
- Booking class
- Time of request"
No- or lower status companion and effect on upgrade position
WAIT LIST, SAME PNR: Prior to upgrade request going to airport list
- 500 mile / UDU: lower status passenger "borrows" higher status
- SWU, Miles & Copay, Business Extra: lower status passenger "borrows" higher status. (BX is unsure, stated as least of priorities, likely to up D-24 only)
- Award travel: lower status passenger "borrows" higher status
WAIT LIST, SEPARATE PNR: Prior to upgrade request going to airport list
- 500 mile / UDU: lower status passenger "borrows" higher status IF PNRs "linked"
- SWU, Miles & Copay, Business Extra: lower status passenger DOES NOT "borrow" higher status under any circumstance
- Award travel: lower status passenger "borrows" higher status IF PNRs "linked"
AIRPORT LIST, SAME PNR:
- 500 mile / UDU: lower status passenger "borrows" higher status
- SWU, Miles & Copay, Business Extra: lower status passenger "borrows" higher status. (BX is unsure, but is least of priorities, likely to up D-24 only)
- Award travel: lower status passenger "borrows" higher status
AIRPORT LIST, SEPARATE PNR:
- 500 mile / UDU: lower status passenger "borrows" higher status IF PNRs "linked"
- SWU, Miles & Copay, Business Extra: lower status passenger DOES NOT "borrow" higher status under any circumstance
- Award travel: lower status passenger "borrows" higher status IF PNRs "linked"
NOTES:
- Traveling companion 500 mile upgrades (even for those pax using UDU) "stickers" must pull from higher status passenger's account.
- Lower status passenger previously "borrowing" higher status may require human processing at the airport to re-establish "borrowed status" linkage
(Companion information thanks to DW)
Updated 8 June 2017 by JDiver
Elite companions inherit Priority List “PALL” upgrade sponsor status (Jan 2017)
Nov 12, 2016, 10:00 am
#1
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Elite companions inherit Priority List “PALL” upgrade sponsor status (Jan 2017)
effective January 1, companions of an elite member will receive the same priority on the PALL list as the elite member.
Nov 12, 2016, 10:16 am
#3
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Nov 12, 2016, 10:43 am
#5
Join Date: Nov 2004
Location: Oakland
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On a recent SFO-CLT flight I was #1 and my wife #7. We were upgraded together at the gate and I didn't see anyone else offered? Early implementation, sUS policy, or just GA discretion.? Wife is Plat.
Nov 12, 2016, 11:17 am
#6
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If I had to guess, I'd guess GA discretion-- pretty common, from reports I've seen over the years.
Nov 12, 2016, 11:25 am
#7
Join Date: Jan 2009
Location: OKC
Programs: IHG Spire, National Exec, AA Plat
Posts: 2,274
Great. So now as a gold, I'm even lower on the list than a nobody travelling with an EXP.
Why doesn't AA just come out and say that anyone under EXP is a worthless peon to them? Way to go AA <end sarcasm>
Nov 12, 2016, 11:29 am
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Nov 12, 2016, 11:49 am
#10
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Seems like AA copying DL. One companion on the same PNR inherits the status of highest elite for upgrade purposes for about a month or so. They announced it at beginning of year.
Anyone below a Diamond there gets screwed. Especially since all levels get free upgrades on DL.
The one positive with DLs policy is that it only applies if on the same PNR. You can't simply ask that your friend/coworker/whomever be upgraded and they get your status for determination.
Anyone below a Diamond there gets screwed. Especially since all levels get free upgrades on DL.
The one positive with DLs policy is that it only applies if on the same PNR. You can't simply ask that your friend/coworker/whomever be upgraded and they get your status for determination.
Nov 12, 2016, 12:25 pm
#11
Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Platinum, Hertz Presidents Circle
Posts: 6,970
A competent agent has always been able to get the companion up to the EXP's level in the list for domestic flights, sometimes even higher in my experience. I have never had an agent able to do that for international. It's nice that this will now be automated, but I'll believe it when I see it.
Any change that moves someone up the list necessarily requires that others move down. It improves the value of the companion upgrade benefit to the higher level elite and diminishes it for those lower on the list. In any case, this fix just makes the airport PALL list consistent with how automated upgrades prior to the airport are handled.
Any change that moves someone up the list necessarily requires that others move down. It improves the value of the companion upgrade benefit to the higher level elite and diminishes it for those lower on the list. In any case, this fix just makes the airport PALL list consistent with how automated upgrades prior to the airport are handled.
Nov 12, 2016, 2:34 pm
#13
Join Date: Mar 2010
Programs: AA EXP, AA LT Gold, SPG Plat 75
Posts: 889
I keep giving my non-status wife my seat because only one of us clears the upgrade usually.
I miss the old AA.
Nov 12, 2016, 2:53 pm
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But seeing as this change (change to companion listing) is promulgated immediately thereafter, well, I'm **assuming** it might apply there as well, but, most definitely do not know at this juncture.
Nov 12, 2016, 3:27 pm
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