just purchased ticket shows no free bags for Plat
#1
Original Poster
Join Date: Apr 2005
Programs: UA Explorer card, AA Plat, Copa Plat, IHG Plat,
Posts: 567
just purchased ticket shows no free bags for Plat
I just purchased a ticket for mid December MIA-PUJ . The ticket confirmation email shows no free checked bags and I am plat and also paid for ticket with AA citi card. I haven't flown much for 6 months but I couldn't find the place to request upgrading with 500 milers which I have plenty of. I want to request 2 of us use the 500 milers. Is this something new or do I need to call to get put on the list
#2
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
The ticket receipt (by DOT reg) shows the standard allowance for carriers and class of service. It doesn't reflect elite status nor credit card benefits where applicable.
#3
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
Baggage charges for your itinerary will be governed by American Airlines BAG ALLOWANCE -BTRDFW-No free checked bags/ American Airlines 1STCHECKED BAG FEE-BTRDFW-USD0.00/ American Airlines /UP TO 50 LB/23 KG AND UP TO 62 LINEAR IN/158 LINEAR CM 2NDCHECKED BAG FEE-BTRDFW-USD0.00/ American Airlines /UP TO 50 LB/23 KG AND UP TO 62 LINEAR IN/158 LINEAR CM ADDITIONAL ALLOWANCES AND/OR DISCOUNTS MAY APPLY
As you can see, it clearly states that I receive two checked bags at no charge. The only way I qualify for that allowance is due to the Platinum elite status.
#4
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
That is not my experience. I am Platinum and I purchased an "N" fare from BTR>DFW and this is on my email confirmation:
Baggage charges for your itinerary will be governed by American Airlines BAG ALLOWANCE -BTRDFW-No free checked bags/ American Airlines 1STCHECKED BAG FEE-BTRDFW-USD0.00/ American Airlines /UP TO 50 LB/23 KG AND UP TO 62 LINEAR IN/158 LINEAR CM 2NDCHECKED BAG FEE-BTRDFW-USD0.00/ American Airlines /UP TO 50 LB/23 KG AND UP TO 62 LINEAR IN/158 LINEAR CM ADDITIONAL ALLOWANCES AND/OR DISCOUNTS MAY APPLY
As you can see, it clearly states that I receive two checked bags at no charge. The only way I qualify for that allowance is due to the Platinum elite status.
Baggage charges for your itinerary will be governed by American Airlines BAG ALLOWANCE -BTRDFW-No free checked bags/ American Airlines 1STCHECKED BAG FEE-BTRDFW-USD0.00/ American Airlines /UP TO 50 LB/23 KG AND UP TO 62 LINEAR IN/158 LINEAR CM 2NDCHECKED BAG FEE-BTRDFW-USD0.00/ American Airlines /UP TO 50 LB/23 KG AND UP TO 62 LINEAR IN/158 LINEAR CM ADDITIONAL ALLOWANCES AND/OR DISCOUNTS MAY APPLY
As you can see, it clearly states that I receive two checked bags at no charge. The only way I qualify for that allowance is due to the Platinum elite status.
It is interesting that AA receipts now state a fee of $0 for the elite bags. I wonder if receipts do the same think for credit card allowances.
#5
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
OP - Please go back an re-read your e-ticket receipt carefully. Your baggage allowance is zero free bags and you then have a 2-bag waiver. Thus, the receipt should show "no free bags" in your allowance and then a fee of $0 for each of the first two bags (as it is required to do by DOT rules). That reflects the allowance and the waiver.
If you see a fee for either the first or the second bag, call AA and get it straightened out as what you see in the e-ticket receipt is what the kiosk will see when you go to print your bag tags and you will then waste time standing around getting it corrected at the airport.
Let us know whether the e-ticket receipt is as above.
If you see a fee for either the first or the second bag, call AA and get it straightened out as what you see in the e-ticket receipt is what the kiosk will see when you go to print your bag tags and you will then waste time standing around getting it corrected at the airport.
Let us know whether the e-ticket receipt is as above.
#6
Join Date: Jan 2009
Location: Everywhere
Programs: AA EXP - 3.7MM, Bonv LIFETIME Titan, HH Dmd, Hyatt Glob., Priority Clb Dmd, Ntnl Exec El., Sixt PLT
Posts: 1,680
I just purchased a ticket for mid December MIA-PUJ . The ticket confirmation email shows no free checked bags and I am plat and also paid for ticket with AA citi card. I haven't flown much for 6 months but I couldn't find the place to request upgrading with 500 milers which I have plenty of. I want to request 2 of us use the 500 milers. Is this something new or do I need to call to get put on the list
"Preferred seats on American flights
Eligible for upgrades on American flights
Up to 1 EQM per mile flown on eligible flights
Changes allowed (fee may apply)"
I read this that AA is now ready for implementing basic fares that will be
- not upgradable
- no even miserable dollar-spent miles
- no changes allowed
- perhaps, no seat assignment or carefully selected middle seats at the very back of the plane.
Enjoy the new AA! It is not the same as even 6 month ago.