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11 Nov 2016 A.M.: Sabre computer issue - Flights, call centers, airports affected

11 Nov 2016 A.M.: Sabre computer issue - Flights, call centers, airports affected

Old Nov 11, 16, 11:14 am
  #1  
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Join Date: Jun 2011
Location: I 35 south bound, finally stopped
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11 Nov 2016 A.M.: Sabre computer issue - Flights, call centers, airports affected

All AA system computers. 11 am CST. Processing upgrades and standbys by hand.
boerne is offline  
Old Nov 11, 16, 11:16 am
  #2  
 
Join Date: Jul 2007
Location: Myrtle Beach, SC
Programs: AA - Exec Plat, HHonors - Diamond, IHG - Spire, Avis First
Posts: 181
I can't check in via mobile app or the web for my flight tonight. Says service / servers "unavailable"
tt120 is offline  
Old Nov 11, 16, 11:17 am
  #3  
 
Join Date: Jun 2013
Location: US
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Posts: 1,734
Can confirm.
ThreeJulietTango is offline  
Old Nov 11, 16, 11:17 am
  #4  
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Location: Somewhere between here and there...
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Website and app cannot access itineraries.
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Old Nov 11, 16, 11:18 am
  #5  
Original Poster
 
Join Date: Jun 2011
Location: I 35 south bound, finally stopped
Programs: AA EXP, LT Plt, 4mm, Free Agent
Posts: 917
Phone desks out too

You are on your own. Be nice to the GAs. That's your only hope.
boerne is offline  
Old Nov 11, 16, 11:22 am
  #6  
 
Join Date: Aug 2011
Location: The Phoenix Desert
Programs: US Silver / AA Ruby, Hyatt & Hilton Cubic Zirconia, Marriott & SPG Fools Gold
Posts: 1,687
Stuck on the tarmac. Pilot said they can't get our final numbers for weight so we can't take off. In Phoenix.
skitch23 is offline  
Old Nov 11, 16, 11:24 am
  #7  
 
Join Date: May 2011
Posts: 15
Also stuck on the tarmac here in Boston -- they can't get takeoff numbers so we can't leave. Come on AA!
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Old Nov 11, 16, 11:25 am
  #8  
 
Join Date: May 2013
Location: NYC
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sounds fun!
AANYC1981 is offline  
Old Nov 11, 16, 11:32 am
  #9  
 
Join Date: Mar 2016
Location: SAN
Programs: AA EXP, US, DL, CO
Posts: 565
Also down at SFO.
AA100k is online now  
Old Nov 11, 16, 11:33 am
  #10  
 
Join Date: Jun 2013
Location: VA
Programs: AA EXP, A3 Gold, Marriott Silver, Choice Privileges Gold, National Exec
Posts: 192
There's certainly no "good" day for this to happen but...

on Veterans' Day? Doesn't sound very "American" to me. Come on man!!
Nevafazeme is offline  
Old Nov 11, 16, 11:33 am
  #11  
 
Join Date: Feb 2008
Location: NYC/CLT/LHR
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Posts: 445
CLT is no longer boarding any flights.
plon is offline  
Old Nov 11, 16, 11:34 am
  #12  
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Join Date: Dec 2010
Location: ORD
Posts: 266
Looks like a Sabre issue impacting AA and B6.

https://twitter.com/LBAirport/status/797129659401912322
aschuett is offline  
Old Nov 11, 16, 11:34 am
  #13  
 
Join Date: Aug 2008
Location: South Park, Metropolis
Programs: AA LT PLT 3MM, Hilton/Marriott/SPG/Club Carlson GLD, IHG PLT
Posts: 4,100
Luckily not flying today. Good luck to those who are, and as mentioned above, be nice to the GA's.

I wonder what is the fault of this one? UA had theirs, DL as well, SWA also.
arollins is offline  
Old Nov 11, 16, 11:37 am
  #14  
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Join Date: Dec 2010
Location: ORD
Posts: 266
And we're back. Looks like website can now pull up reservations again.
aschuett is offline  
Old Nov 11, 16, 11:40 am
  #15  
 
Join Date: Jun 2013
Location: US
Programs: AAdvantage
Posts: 1,734
Seems to be back now.
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