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-   -   Guide to Updated aa.com booking & PNR display / GUI (~17 Sep 2016) (https://www.flyertalk.com/forum/american-airlines-aadvantage/1791393-guide-updated-aa-com-booking-pnr-display-gui-17-sep-2016-a.html)

JDiver Mar 9, 2017 11:21 am

FlyerTalk Forums Expert How-Tos and Guides
 
New aa.com Website Booking and PNR Display / GUI Changes Sep 2016

aa.com booking changes began with a few noticeable changes, such as the inability to print receipts with ticket numbers. More changes occurred 16 Sep, but it appears the final rollout was 17 Sep 2016.


As reported by members, the following characteristics have been noted (please add or edit as needed):

Booking page:
May have to resize browser rendering to see entire page

Pop ups may be rendered out of scale

Saves previous searches (but not number of pax)

Search from front page OR "Plan Travel" link

Favors simple, not complex, searches

Shows Main Cabin and First for two class flights; Main Cabin, Business and First for three

Shows one week with lowest Main Cabin only fare in tabbed column header

Shows by lowest or refundable fare (tab)

One available price shown in each class, not fare class without more clicking

"Sort by price" sorts on the lowest Main Cabin column, may does not reveal on first page of results

Shows flights offered TOD, TOA, TT, but not segment or connection time unless you click on details

Only shows early to late flight order (no option late to early / sort)

Shows aircraft type, but often vaguely - e.g. "32B - A321 (Sharklets), not A321H, S or T

Better SWU possible use shown, as well as pax SWU summary

Shows miles to be awarded, will show EQD in future (Details, entire trip only)

Shows available seats in all classes / map in new browser page

24 hour hold, if offered, at bottom of page

No more "search by schedule"search by schedule returned 3 Oct 2016 for multi-city searches

No more ability to build segment by segment

Does not show detailed fare rules

No more bundled fares - Choice, Choice Essential, Choice Plus, Fully Flexible

Can not rename PNR once booked

Did not test multi-city function
PNR page:
PNR page shows price and breakdown (fare + carrier imposed fees, taxes)

"Print trip and receipt" option (to new page - apparently still not for awards)

Clicking on seat # goes to seat selection process

Link to meal order (within 30 days) (missing link)

Link to schedule / seat charts page

Updated by JDiver 19 Sep 2016



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