AA LAX-HKG 777-300ER / 77W discussion, issues, etc.
Jan 7, 2018, 3:07 am
#1096
Join Date: Aug 2015
Location: Chicago, IL
Programs: Delta Platinum Medallion, Bonvoy Platinum, HH Gold
Posts: 184
Jan 7, 2018, 9:38 am
#1097
Join Date: Jul 2015
Location: LA
Programs: AA Plat Pro, SPG/Marriott Titanium, Hilton Gold
Posts: 4,192
I wasn't on the DFW-HKG leg.
Just got off the delayed 192 ride. It was quite bumpy for a few stretches. I requested an upgrade but it didn't clear. I really enjoyed the mini MCE cabin though! It was quiet there
Just got off the delayed 192 ride. It was quite bumpy for a few stretches. I requested an upgrade but it didn't clear. I really enjoyed the mini MCE cabin though! It was quiet there
Jan 7, 2018, 9:46 am
#1098
Join Date: Jul 2001
Programs: AA EP
Posts: 2,203
Yes. It ran out fuel. Bone dry. Had to ditch the 77w. Many lives lost.
Jeaua. Do u know anything about how planes operate? Or even about planned diversions. Or about picking a diversion city? About “last call” when deciding on a fuel stop?
Jeaua. Do u know anything about how planes operate? Or even about planned diversions. Or about picking a diversion city? About “last call” when deciding on a fuel stop?
Jan 7, 2018, 10:44 am
#1099
Join Date: Sep 2012
Location: Hong Kong
Programs: BA Gold, DL PM, , Hilton Diamond (from being in a bed), SPG Plat, MR Plat
Posts: 922
Jan 7, 2018, 3:29 pm
#1101
Join Date: May 2011
Location: Palo Alto, CA & Naples, FL
Programs: AA Exec Platinum
Posts: 35
I didn't wait around, very poor communication on ground from AA in HKG. Basically non-existent.. I was supposed to be on this flight with end destination to SFO. Had applied a SWU to my coach ticket which didn't appear like it was going to clear. EXP desk said fare could be refunded since flight delay was greater than 2 hours. Found a business class ticket on China Airlines (HKG -> TPE -> SFO) for $2200 and grabbed it as it was only about $400 more than my Y ticket on AA. Got home 3 hours earlier than if 192 had taken off in time. BTW, China Airlines service and cabin was amazing. Have flown AA all the time on this route and the service from DFW to HKG was abysmal on the way over. I primarily took AA because of EXP status and wifi inflight, but CI had great service and WiFi.
Jan 7, 2018, 7:45 pm
#1102
Join Date: Dec 2009
Location: New Orleans (MSY)
Programs: AA EXP, IHG PLT, Hilton Gold, Hyatt Explorist, Amtrak, WN
Posts: 2,617
I didn't wait around, very poor communication on ground from AA in HKG. Basically non-existent.. I was supposed to be on this flight with end destination to SFO. Had applied a SWU to my coach ticket which didn't appear like it was going to clear. EXP desk said fare could be refunded since flight delay was greater than 2 hours. Found a business class ticket on China Airlines (HKG -> TPE -> SFO) for $2200 and grabbed it as it was only about $400 more than my Y ticket on AA. Got home 3 hours earlier than if 192 had taken off in time. BTW, China Airlines service and cabin was amazing. Have flown AA all the time on this route and the service from DFW to HKG was abysmal on the way over. I primarily took AA because of EXP status and wifi inflight, but CI had great service and WiFi.
Jan 7, 2018, 8:04 pm
#1103
Join Date: Jul 2015
Location: LA
Programs: AA Plat Pro, SPG/Marriott Titanium, Hilton Gold
Posts: 4,192
Jan 7, 2018, 9:54 pm
#1104
Join Date: May 2011
Location: Palo Alto, CA & Naples, FL
Programs: AA Exec Platinum
Posts: 35
I did connect in TPE. Bit of some hoops to jump through to get bags transferred over since i only had an hour and a half, but China Airlines handles it so well. A CI supervisor came on board literally two minutes before door closed to tell me bags were recovered from AA 192 (as they showed loaded on plane) and loaded on the plane.
Flight was a 77W, cabin was super nice.
It’s also weird it was a diversion issue with AA, as 192 plane, from my understanding, was in HKG with my bags loaded. Maybe a crew issue?
Re: refund if you flew, I’m not sure what the situation is with that. There may be something but desk told me leg was refundable if I didn’t take the flight.
It’s also weird it was a diversion issue with AA, as 192 plane, from my understanding, was in HKG with my bags loaded. Maybe a crew issue?
Re: refund if you flew, I’m not sure what the situation is with that. There may be something but desk told me leg was refundable if I didn’t take the flight.
Jan 8, 2018, 2:12 am
#1105
Join Date: Jul 2014
Location: SFO/HKG
Programs: ex-UA 1K, AA EXP, Hilton Diamond
Posts: 535
However...the new Casper pajamas are TERRIBLE - they do not breathe at all and are scratchy. Bring the old ones back!
The catering out of LAX was terrible. We got no menus, and the flights attendants came around asking, "Beef, fish, chicken, or veggie?" without any idea of preparation, sides, etc.., - clearly, they are still struggling to figure things out at LAX on this front.
The catering out of LAX was terrible. We got no menus, and the flights attendants came around asking, "Beef, fish, chicken, or veggie?" without any idea of preparation, sides, etc.., - clearly, they are still struggling to figure things out at LAX on this front.
I personally find the J catering from HKG to LAX to be absolutely terrible. Only good thing is the ice cream sundae.
Jan 8, 2018, 12:05 pm
#1106
Join Date: Dec 2013
Posts: 3,504
The old pajamas were definitely softer and more comfortable. Sizing is a bit different too. The new ones seem to be a bit smaller than the previous sizes.
I personally find the J catering from HKG to LAX to be absolutely terrible. Only good thing is the ice cream sundae.
I personally find the J catering from HKG to LAX to be absolutely terrible. Only good thing is the ice cream sundae.
Jan 8, 2018, 7:07 pm
#1107
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,385
The old pajamas were definitely softer and more comfortable. Sizing is a bit different too. The new ones seem to be a bit smaller than the previous sizes.
I personally find the J catering from HKG to LAX to be absolutely terrible. Only good thing is the ice cream sundae.
I personally find the J catering from HKG to LAX to be absolutely terrible. Only good thing is the ice cream sundae.
Our purser, Kurt, was awesome and I made sure to send positive feedback on him. I liked the pajamas and bedding. I do get the point about AA F not being a huge jump up from AA J on a 77W, but all told, getting meals in Pier F (great rack of lamb) and LAX Flagship Dining (excellent NY strip) made it a great 24 hour travel day, even though there was pretty consistent light to heavy chop that made sleeping very difficult.
Jan 8, 2018, 7:57 pm
#1108
Suspended
Join Date: Oct 2011
Location: LAX
Programs: AAdvantage EXPLAT, Hilton Diamond, SPG/Marriott Gold, IHG Platinum, Citi Exec MC, Amex Plat
Posts: 1,443
Broken jet bridge at LAX gate 43 and we’re still stuck on the plane for over an hour now. They’re moving us to gate 41 but still no movement yet. I suppose time to complain and get something extra. Already landed an hour late and now an hour delay because of a dadgum jetbridge.
Jan 9, 2018, 3:18 am
#1109
Join Date: Dec 2013
Posts: 3,504
Just curious since I haven't used a SWU for a couple months now but when did HKG start charging 180 HKD as part of using a SWU? I called to be waitlisted on an upcoming 193 flight and the AA EXP desk rep said they needed a CC on file to pay for the 180 HKD tax that HKG airport is imposing if I get confirmed. I mean its not too much but still kinda sucks that I have to cough up more money to upgrade on a SWU.
Jan 9, 2018, 3:36 am
#1110
Join Date: Jul 2013
Location: LAS/DXB
Programs: LH HON
Posts: 1,193
It's HKIA charging an airport construction fee.
https://www.hongkongairport.com/eng/...s/pr_1214.html
https://www.hongkongairport.com/eng/...s/pr_1214.html