OLCI But System Can't Put Me on Upgrade List
Aug 26, 2016, 1:59 pm
#1
Suspended
Original Poster
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
OLCI But System Can't Put Me on Upgrade List
When OLCI this morning for a MIA/DFW flight tomorrow AM aa.com displayed a message that told me "We can't add you to the upgrade list, see an agent at the airport." However, my upgrade still shows request on both the mobile app and full website. I'm EXP so its not for lack of stickers. What gives? My worry is that when AA releases a bunch of seats at T-4 (there are eight open seats now on a CIP 772) I won't be one of them. Can the EXP desk add me to the upgrade list?
Aug 26, 2016, 5:36 pm
#2
Join Date: Dec 2008
Location: Dallas, TX
Programs: AA EXP 3MM; LH FT (*A Silver); Marriott Rewards Platinum Elite; Starwood Corporate Preferred
Posts: 782
When OLCI this morning for a MIA/DFW flight tomorrow AM aa.com displayed a message that told me "We can't add you to the upgrade list, see an agent at the airport." However, my upgrade still shows request on both the mobile app and full website. I'm EXP so its not for lack of stickers. What gives? My worry is that when AA releases a bunch of seats at T-4 (there are eight open seats now on a CIP 772) I won't be one of them. Can the EXP desk add me to the upgrade list?
Aug 26, 2016, 6:13 pm
#3
Join Date: Apr 2012
Location: DTW/MBS
Programs: UA 1K, HHonors Diamond, Hyatt Globalist, Formerly Starbucks Gold
Posts: 3,525
This happened to me recently after coming off a partner flight. Checking in at a kiosk got me back on the list, but that's the only thing that did.
Aug 26, 2016, 6:17 pm
#4
Join Date: Jan 2011
Location: STL/ORD/MCI/SAN
Programs: AA CK MM, AC SE100K, BA Gold, UA 1K, DL Plat, Hyatt Globalist, Hilton Diamond, Marriott Platinum
Posts: 1,989
When OLCI this morning for a MIA/DFW flight tomorrow AM aa.com displayed a message that told me "We can't add you to the upgrade list, see an agent at the airport." However, my upgrade still shows request on both the mobile app and full website. I'm EXP so its not for lack of stickers. What gives? My worry is that when AA releases a bunch of seats at T-4 (there are eight open seats now on a CIP 772) I won't be one of them. Can the EXP desk add me to the upgrade list?
I've rarely seen anyone clear the airport list prior to T-1h, so assuming you get to the airport by then, you should be fine. OTOH, if you're like me and often arrive at the airport close to departure (sometimes as late as T-30m), you may want to call to see if AA can get you on the airport list manually.
Aug 26, 2016, 7:08 pm
#5
Join Date: Aug 2008
Location: Texas
Programs: AA Exec Plat, Starwood Platinum
Posts: 244
I had the same thing happen to me on both of my flights this week - and I got the upgrade at t-4 - so it didn't really matter that I didn't get added to the airport list. That batch is not pulling from that list in my experience.
I was prepared to have an agent add me when I got to the airport - but never needed it.
This seems to happen when I do a same day flight change via aa.com.
I was prepared to have an agent add me when I got to the airport - but never needed it.
This seems to happen when I do a same day flight change via aa.com.