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AA Ends Inflight Connections Gate Announcements 17 May 2016

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AA Ends Inflight Connections Gate Announcements 17 May 2016

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Old Oct 9, 2018, 8:27 pm
  #61  
 
Join Date: Jun 2003
Location: Lewisville, TX USA
Programs: AA EXP 1MM; Hyatt Globalist; Bonvoy LT Ti; National EE; WDW Passholder
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Originally Posted by bse118
Sitting on a DEN-PHX flight where the FA just read a list of connecting flights.

Throwback...

(and to the person travelling from DEN to DRO via PHX...well done on avoiding UA?)
On a late-arriving DFW-LAX flight last night, the captain announced the gates of the onward Hawaii-bound flights. I don't recall ever hearing that before.

Cheers,
LBBZman
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Old Oct 10, 2018, 8:18 am
  #62  
 
Join Date: Jul 2011
Posts: 2,313
Originally Posted by formeraa
For every flight that is over 15 minutes late, an agent should be standing at the jetway door with connecting gate information.
4 words
Flight information display system, FIDS , the screens you glance up at if you don't have the aa.com app, rather than wait behind 100 people clogging the Jet Bridge door who all need to ask different questions to one person.
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Old Oct 10, 2018, 8:59 am
  #63  
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I can't think of a better way to slow down late-connecting passengers than to go backwards by 20 years to a time when an agent stood there with a printout that was 15 minutes out-of-date anyway.

Why on earth would you want anything other than the current information available on the app or the display screens and why would anybody want AA to pay someone to stand there with it?
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Old Oct 10, 2018, 10:35 am
  #64  
 
Join Date: Jun 2018
Posts: 170
Originally Posted by Often1
I can't think of a better way to slow down late-connecting passengers than to go backwards by 20 years to a time when an agent stood there with a printout that was 15 minutes out-of-date anyway.

Why on earth would you want anything other than the current information available on the app or the display screens and why would anybody want AA to pay someone to stand there with it?
It's a generational thing. Would bet dollars to doughnuts that many of the folks above wanting announcements and printouts are on the older side of things and either don't have or don't properly use smartphones. Link to study on smart phone ownership.

I for darn sure do not want a five minute announcement to tell me potentially stale information when it takes me 2.5 seconds to find current information with the device in my hand.
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Old Oct 10, 2018, 11:15 am
  #65  
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Join Date: Sep 2006
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Other than listening to a bunch of destinations I'd rather be flying to I see no advantage when the information is a click away. Also that click will tell you whether your connection is on time or not, or possibly canceled. A FA announcement won't tell you any of that information.
SJOGuy likes this.
MiamiAirport Formerly NY George is offline  
Old Oct 10, 2018, 1:02 pm
  #66  
 
Join Date: Mar 2015
Location: Austin, TX - AUS
Programs: AA Platinum, Hilton, Hyatt, IHG, Marriott
Posts: 1,625
Even if flight attendants announce connecting gates, gate assignments can change after the announcement. The flight information display in airports is the best source for connecting gate info: it also tells you whether your connection is on time, earlier flights if you want to depart earlier, and later flights if you misconnect.
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Old Oct 10, 2018, 3:25 pm
  #67  
 
Join Date: Aug 2015
Location: The FT AA forum, until it no longer wants me.
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Posts: 1,913
Sometimes American gets it right when it looks to the future.

They replaced these questionably antiquated announcements with meaningful offers for credit cards and special mileage bonuses at the end of every flight and to make sure you don't miss them, they start an hour before landing. The world's most thoughtful airline!
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enpremiere is offline  
Old Oct 10, 2018, 4:56 pm
  #68  
 
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
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For a while ... seems like earlier this year ... I would get an email from American as soon as the door opened telling what gate my connection was at. I think that has stopped though ... unless it is being caught by a filter.
C17PSGR is offline  


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