Feb 16, 2016, 10:40 pm
Last edit by: JDiver
NOTE AA SDFC CHANGED POLICY: As of 01/15/16 the SDFC option will be limited to alternate flights only if they follow the same origin, destination, and also SAME CONNECTION POINT. Other rules seem to be unchanged as far as available 24-hours before, no charge to EXP, no co-terminals allowed, and slight overlap to calendar date limitation for late night may be possible.
"Domestic" Same Day Confirmed Flight Change / SDFC / SDC / CFC / "Standby"
ARCHIVE: Domestic SDFC / SDC /CFC Same Day Confirmed Flight Change
Jun 9, 2015, 9:10 am
#226
Join Date: Dec 2001
Location: Washington, DC, USA
Programs: UA-1Kmm, AA-EX Plt mm-, Hilton Diamond,
Posts: 1,093
Jun 9, 2015, 9:14 am
#227
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
A telephone CSR will be more experienced with future travel more than same-day travel. Remember the typical GA focus is flight specific, where is this plane going now. Getting them to open their eyes to see where you are trying to end up will be the trick. I imagine the effort to cancel and book a second leg will be slightly more effort on their part and they may be trying to avoid that. Moving from a connection to a direct flight may get some resistance with the cost difference thinking it should not be allowed more so than if it is allowed.
Traveling knowing the rules and finding a friendly, customer service oriented GA is today's challenge.
Traveling knowing the rules and finding a friendly, customer service oriented GA is today's challenge.
Jun 9, 2015, 8:06 pm
#228
Ambassador: Alaska Airlines
Join Date: Nov 2008
Location: BWI
Posts: 7,390
IMO - AA should drop the routing restriction. If you are flying an itinerary where a given route in your trip has 1x flight that day then you are screwed. Many of the DFW-Latin America markets are a good example and you will not be allowed to connect via MIA instead where there may be 2-3x more flights to/from the same destination.
Jun 10, 2015, 12:46 am
#229
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
How generous is the E bucket on the LAS-LAX route for Sundays? Looking at possibly 7/5, which I'm guessing would be one of the worst dates given the major holiday weekend.
Jun 10, 2015, 3:43 pm
#230
Join Date: Feb 1999
Location: San Jose, California, USA
Programs: AS 100K, UA MM, AA MM, IC Plat Amb, Marriott Gold, Hilton Gold, Hyatt Explorist
Posts: 3,146
I'm flying AA much more lately over UA where I was very familiar with and often used confirmed same day changes as a 1K. On AA as Exec Plat I'm NEVER seeing any availability for a confirmed same day change. No inventory is ever offered to me either on the website or by calling in. I understand flights are very full these days but the fare class controls on this benefit at AA seem overly restrictive. I don't consider this option to be a real benefit on AA right now. Airport standby works well enough but I was to be able to confirm changes from time time on the same day. Is it just me?
That is until last Saturday. I was flying back from DTW to SFO (via DFW) and was presented with a whole page of alternate flight options, some with standby only, and some also with confirmed change. (All were via DFW, IIRC.) After switching over to AA about 4 years ago, it was the first time I can recall ever seeing availability for a same-day flight change for any of my itineraries.
At least I know that the mythical same-day flight change does exist, if only very rarely. I suspect it has do do with the fact that I was travelling on a Saturday, which I rarely do -- it's the least-busy travel day of the week.
Jun 10, 2015, 4:46 pm
#231
FlyerTalk Evangelist
Join Date: Aug 2006
Location: SNA
Posts: 18,240
The website doesn't seem to always display the same availability I find on expertflyer or find every possible combination of flights. For example, I may want to only change the first flight, to allow for a better upgrade chance and leave the second flight alone.
Jun 10, 2015, 7:23 pm
#232
Join Date: Jun 2002
Location: MHT/BOS
Programs: AA EXP; UA 1P
Posts: 200
I am running into this for a flight tomorrow —.the website tells me no flights are available, but ExpertFlyer shows *lots* of flights tomorrow with E availability. (This is BOS-ORD nonstop, so there are no weird routing issues or anything.) If I call, would an agent be able to move me, or should I try at the airport?
Jun 10, 2015, 10:45 pm
#233
Join Date: Dec 2012
Location: SEA, TPA
Programs: AA EXP, AS MVPG, FB Gold
Posts: 287
I am running into this for a flight tomorrow —.the website tells me no flights are available, but ExpertFlyer shows *lots* of flights tomorrow with E availability. (This is BOS-ORD nonstop, so there are no weird routing issues or anything.) If I call, would an agent be able to move me, or should I try at the airport?
Just tell 'em the flight or flights on which EF shows E availability.
Last edited by rdrnnr; Jun 10, 2015 at 10:49 pm Reason: noticed you're not changing routing
Jun 12, 2015, 8:04 am
#234
Join Date: Oct 2007
Location: DCA
Programs: DL DM, AA EXP, various hotel
Posts: 2,227
IMO - AA should drop the routing restriction. If you are flying an itinerary where a given route in your trip has 1x flight that day then you are screwed. Many of the DFW-Latin America markets are a good example and you will not be allowed to connect via MIA instead where there may be 2-3x more flights to/from the same destination.
Jun 12, 2015, 10:04 am
#235
FlyerTalk Evangelist
Join Date: Aug 2006
Location: SNA
Posts: 18,240
I have never had an agent not allow a change when E was available. I think the website just isn't very good at knowing what I want to do.
Jun 12, 2015, 10:16 am
#236
Suspended
Join Date: Nov 1999
Posts: 24,153
just made an Avios res, orginally BA.com told me it was 35k(s/b 15k) turns out I had a mix US down and AA back, so under the new T&Cs thats 2 different OW carriers so its 35k.
Started over and made it US/US and indeed it was priced at 15k. Called up about being able to SBY at the airport and was told ONLY for another US metal flight, that since Im booked on US I cant SBY for an AA flight
As bad as CO/UA was at least they allowed me to SBY or SDC to a flight of either metal. The difference is having to wait an extra 2hrs for my US flight so its not terrible but its the pt that matters
Started over and made it US/US and indeed it was priced at 15k. Called up about being able to SBY at the airport and was told ONLY for another US metal flight, that since Im booked on US I cant SBY for an AA flight
As bad as CO/UA was at least they allowed me to SBY or SDC to a flight of either metal. The difference is having to wait an extra 2hrs for my US flight so its not terrible but its the pt that matters
Jun 12, 2015, 12:02 pm
#237
Join Date: Nov 2008
Location: ORD
Programs: AA PLT
Posts: 2,781
just made an Avios res, orginally BA.com told me it was 35k(s/b 15k) turns out I had a mix US down and AA back, so under the new T&Cs thats 2 different OW carriers so its 35k.
Started over and made it US/US and indeed it was priced at 15k. Called up about being able to SBY at the airport and was told ONLY for another US metal flight, that since Im booked on US I cant SBY for an AA flight
As bad as CO/UA was at least they allowed me to SBY or SDC to a flight of either metal. The difference is having to wait an extra 2hrs for my US flight so its not terrible but its the pt that matters
Started over and made it US/US and indeed it was priced at 15k. Called up about being able to SBY at the airport and was told ONLY for another US metal flight, that since Im booked on US I cant SBY for an AA flight
As bad as CO/UA was at least they allowed me to SBY or SDC to a flight of either metal. The difference is having to wait an extra 2hrs for my US flight so its not terrible but its the pt that matters
Jun 14, 2015, 11:21 am
#238
Join Date: Dec 2010
Location: BOS/BTV
Programs: Delta Plat, former AA EXP, AS Gold, SPG Gold, IHG Plat.
Posts: 659
(already answered)
Last edited by pfbloom; Jun 14, 2015 at 11:38 am
Jun 16, 2015, 9:08 am
#239
Join Date: Aug 2011
Posts: 361
Hi All,
I asked this in the n00b thread as well, but this might be the better one.
I want to book a domestic award flight on AA using BA Avios. Currently there is only a 6AM award flight. Does anyone know if I can book the award flight using BA Avios and then on the day of my flight, call AA and pay the $75 same day flight change fee to get on a later flight?
I read one instance where an EXP was able to do standby on a later flight in this thread, but I have no status. I also want to do a confirmed same day flight change since I don't have status and don't think I'd clear standby.
I asked this in the n00b thread as well, but this might be the better one.
I want to book a domestic award flight on AA using BA Avios. Currently there is only a 6AM award flight. Does anyone know if I can book the award flight using BA Avios and then on the day of my flight, call AA and pay the $75 same day flight change fee to get on a later flight?
I read one instance where an EXP was able to do standby on a later flight in this thread, but I have no status. I also want to do a confirmed same day flight change since I don't have status and don't think I'd clear standby.
Jun 16, 2015, 5:38 pm
#240
Ambassador: Alaska Airlines
Join Date: Nov 2008
Location: BWI
Posts: 7,390
Originally Posted by American Airlines
Customers using Same-Day Flight Change may only change to earlier or later flights that have the same routing, number of connections, and cannot change to a co-terminal in a multi city airport.
Yes - if you have a double connection itinerary (SEA-ORD-MIA-MBJ) and want to change to a single connection or earlier flight (SEA-DFW-MBJ) you can't. The "exact routing" requirement kills a large part of this benefit.
Last edited by golfingboy; Jun 16, 2015 at 5:46 pm