Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > American Airlines | AAdvantage
Reload this Page >

AA cabin class and lavatory use policy (consolidated)

Old Feb 9, 2016, 10:39 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Prospero
AA Cabin Class and Lavatory Use Policy
On Flight operating domestically and on flights departing from the U.S., customers may use the lavatory in any cabin.

On International flights returning to the U.S. from non-U.S. locations, the Transportation Security Administration (TSA) requires airlines to direct customers to use lavatories in their ticketed class of service. This directive applies to the use of lavatories only and is not meant to restrict the movement of passengers between cabins for other reasons (families/coworkers).

Hope this clarifies any confusion.
c/o sluggoaafa link

NOTE: Some recent statements claim on international flights to the USA, no inter cabin movement is allowed for passengers - not merely lavatory use, but visiting, etc. This remains unverified through official channels. - JDiver

Archived previous thread link
Print Wikipost

AA cabin class and lavatory use policy (consolidated)

Old Feb 8, 2016, 10:34 pm
  #1  
Original Poster
 
Join Date: Dec 2009
Location: PHL / NYC / PSA-BLQ
Programs: AA PPRO, Marriott/Hilton Gold, AMX-Plat, Global Entry
Posts: 3,144
AA cabin class and lavatory use policy (consolidated)

Can anyone succinctly and accurately summarize what AA's first class lav policy is?

My wife and I were on AA 574 (PHX-TPA) in F and there was a steady stream of Y pax that were using the F lav. The FA did nothing at all to stem the tide. Now, that, by itself, isn't the end of the world but at one point my wife needed to use it. She waited until the occupied light went off and then got up to make her way to the lav. As she moved forward, the FA told her that someone was waiting to use it (a Y pax who was waiting in the aisle at the front of coach) and she would have to wait. Now, we didn't realize there was a queue in coach for the F lav. But I am somewhat stunned to believe that now F pax have to look for a Y queue for the F lav and then get in line.

I strikes me that if we can have priority boarding to get on the plane, we ought to have some priority for gaining access to the lav in our cabin.
JMN57 is offline  
Old Feb 8, 2016, 10:46 pm
  #2  
 
Join Date: Sep 2013
Programs: AC SE100K, AA EXP, SPG Plt, HH Dmnd
Posts: 1,508
The policy is to use the lav of your respective cabin.8 believe Y shouldn't even be allowed to use F lav, though given the proximity they often are. The lav in the back may have been broken, but if not send a message to AA with flight details.
Bonaventure is offline  
Old Feb 8, 2016, 11:09 pm
  #3  
 
Join Date: Sep 2012
Location: MDE
Programs: AA EP, CM PP, AV GM, UA Silver, SPG Gold, Hilton Diamond, Hyatt Plat, Marriott Plat, Accor Plat
Posts: 1,002
Since switching back to AA in November of 2014, I have never seen AA enforce the policy of using the lav in one's ticketed cabin. This is particularly annoying when flying in paid J on an A319 with only 8 J seats, and having to stand in the galley to access the lav. It's an issue on every single flight to and from.

I was surprised to learn that AA has crews based in my "home" city of MDE. As a long time resident of Latin America, my experience is that the airlines based in this part of the world don't enforce it, either. Perhaps that would explain this experience on my flights between MDE and MIA, but it doesn't explain their failure to enforce it on the many domestic flights I take once I get to the USA.

AA serves me better than did UA in a number of ways, so I'm staying put for now, but they definitely have a deficit in the area of training their onboard personnel. This is just one of several issues that I now accept, but never experienced when flying UA.
KenInEscazu is offline  
Old Feb 8, 2016, 11:10 pm
  #4  
nrr
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
On INTERNATIONAL flts. they make a specific announcement re pax should stay in their booked sections of the plane--they even draw the curtain to keep the sections apart.
On DOMESTIC flts. I've never heard any such announcement.
nrr is offline  
Old Feb 8, 2016, 11:13 pm
  #5  
A FlyerTalk Posting Legend
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,629
On international flights TO the USA, my understanding is that there's a TSA rule requiring passengers to stay in their ticketed cabin. This implies that on such flights it's a security violation for coach passengers to use a first or business class lavatory.

Have you complained to the FA/purser? In fact, do the close the curtain between cabins to discourage coach passengers from coming up to FC for any reason, including to use the lavatory?
MSPeconomist is offline  
Old Feb 8, 2016, 11:17 pm
  #6  
 
Join Date: Sep 2012
Location: MDE
Programs: AA EP, CM PP, AV GM, UA Silver, SPG Gold, Hilton Diamond, Hyatt Plat, Marriott Plat, Accor Plat
Posts: 1,002
They make the announcement. They close the curtain. They do not enforce it.

Speaking specifically here about MDE-MIA.

Last edited by KenInEscazu; Feb 8, 2016 at 11:28 pm
KenInEscazu is offline  
Old Feb 8, 2016, 11:18 pm
  #7  
FlyerTalk Evangelist
 
Join Date: Nov 2007
Location: Denver DEN-APA
Programs: AF Platinum, EK Gold, AA EXP, UA 1K, Hyatt Globalist
Posts: 21,728
Originally Posted by Bonaventure
The policy is to use the lav of your respective cabin.8 believe Y shouldn't even be allowed to use F lav, though given the proximity they often are. The lav in the back may have been broken, but if not send a message to AA with flight details.
AA has no such policy on domestic flights. You'll get the occasional FA that turns Y pax away, but most don't care... just like their employer.
SFO777 is offline  
Old Feb 8, 2016, 11:38 pm
  #8  
 
Join Date: Jan 2007
Location: Laguna Niguel, CA
Programs: AA PLT, 1.8mm
Posts: 6,988
Originally Posted by SFO777
AA has no such policy on domestic flights. You'll get the occasional FA that turns Y pax away, but most don't care... just like their employer.
the official policy for domestic flights is that anyone can use the F lav (even when the magical curtain is closed), but Y pax must not congregate in the F aisle or the F galley (wait behind the curtain). As this is the airline's policy, there's nothing for FA's to care about who uses the lav. Anyone can use the lav.
(policy was confirmed to me by an AA purser).
cynicAAl is offline  
Old Feb 8, 2016, 11:41 pm
  #9  
A FlyerTalk Posting Legend
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,629
Originally Posted by KenInEscazu
They make the announcement. They close the curtain. They do not enforce it.

Speaking specifically here about MDE-MIA.
MDE-MIA is an international flight TO the USA so AA is required to enforce the rule.
MSPeconomist is offline  
Old Feb 9, 2016, 12:56 am
  #10  
 
Join Date: Dec 2009
Location: New Orleans (MSY)
Programs: AA EXP, IHG PLT, Hilton Gold, Hyatt Explorist, Amtrak, WN
Posts: 2,617
Only time I've ever seen it enforced is on US-bound international flights. The "per federal regulation..." announcement is made and FAs will say something if they see Y pax trying to slip through the curtain, especially on the 77W.

I believe that there is no lav policy in place on domestic flights.
brewdog11 is offline  
Old Feb 9, 2016, 4:03 am
  #11  
 
Join Date: Jan 2014
Location: ONT/FRA
Programs: AA EXP
Posts: 878
Originally Posted by cynicAAl
the official policy for domestic flights is that anyone can use the F lav (even when the magical curtain is closed), but Y pax must not congregate in the F aisle or the F galley (wait behind the curtain). As this is the airline's policy, there's nothing for FA's to care about who uses the lav. Anyone can use the lav.
(policy was confirmed to me by an AA purser).
This is correct.
BSBD is offline  
Old Feb 9, 2016, 4:50 am
  #12  
 
Join Date: Jul 2010
Location: SFO
Programs: AA EXP
Posts: 5,270
Originally Posted by cynicAAl
the official policy for domestic flights is that anyone can use the F lav (even when the magical curtain is closed), but Y pax must not congregate in the F aisle or the F galley (wait behind the curtain). As this is the airline's policy, there's nothing for FA's to care about who uses the lav. Anyone can use the lav.
(policy was confirmed to me by an AA purser).
Originally Posted by BSBD
This is correct.
Yes, but this is definitely the first I've heard of a FA requiring an F pax to "yield" to a bunch of Y passengers waiting for the F lav. What I've seen is the opposite, when this situation arises.
rjw242 is offline  
Old Feb 9, 2016, 5:03 am
  #13  
Suspended
 
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
Generally the F FAs will restrict Y paxs coming up while they are doing the meal service. Sometimes they will prevent Y paxs using the lav while F paxs are waiting. Interestingly, AS has a strict policy of no Y paxs using the F lav and the FAs enforce it.
MiamiAirport Formerly NY George is offline  
Old Feb 9, 2016, 5:44 am
  #14  
 
Join Date: Jan 2009
Location: OKC
Programs: IHG Spire, National Exec, AA Plat
Posts: 2,306
Doesn't make sense to walk to the back of the plane if you are in the first few rows of Y. I;ll walk forward every time.
bchandler02 is online now  
Old Feb 9, 2016, 5:55 am
  #15  
 
Join Date: Sep 2004
Location: SYD
Programs: UA Premier Gold (*G), IHG Platinum & Hyatt Discoverist
Posts: 1,464
Originally Posted by newyorkgeorge
nterestingly, AS has a strict policy of no Y paxs using the F lav and the FAs enforce it.
They certainly make an announcement to ask that passengers use the lavatory in their ticketed cabin, but did not find this enforced across my three AS flights in December (IAD-SEA, FAI-ANC-SCC-BRW, BRW-FAI-SEA).
Coathanger is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.