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AA cabin class and lavatory use policy (consolidated)

Old Feb 9, 2016, 10:39 am
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AA Cabin Class and Lavatory Use Policy
On Flight operating domestically and on flights departing from the U.S., customers may use the lavatory in any cabin.

On International flights returning to the U.S. from non-U.S. locations, the Transportation Security Administration (TSA) requires airlines to direct customers to use lavatories in their ticketed class of service. This directive applies to the use of lavatories only and is not meant to restrict the movement of passengers between cabins for other reasons (families/coworkers).

Hope this clarifies any confusion.
c/o sluggoaafa link

NOTE: Some recent statements claim on international flights to the USA, no inter cabin movement is allowed for passengers - not merely lavatory use, but visiting, etc. This remains unverified through official channels. - JDiver

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AA cabin class and lavatory use policy (consolidated)

Old Apr 27, 2024, 7:35 pm
  #121  
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The whole point was addressed in post 3 in that AA does not prohibit economy class passengers using the front lavatories

That the attendant required those wanting to use them to not queue in the 1st class section doesn't seem that abhorrent

It is indeed my opinion that if there is no breach of policy in what occurred, that there is nothing to validly complain about
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Old Apr 27, 2024, 7:56 pm
  #122  
 
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Originally Posted by Dave Noble
The whole point was addressed in post 3 in that AA does not prohibit economy class passengers using the front lavatories

That the attendant required those wanting to use them to not queue in the 1st class section doesn't seem that abhorrent

It is indeed my opinion that if there is no breach of policy in what occurred, that there is nothing to validly complain about

Please go back and reread my query. I never asked if economy passengers are allowed to use the first class bathroom on domestic flights. I already knew that they were allowed as the FA told me that Wednesday night.

I never said the FA should allow E passengers to queue in the F aisle. Now you are putting words in my mouth. Moreover, how ridiculous that I would advocate for that when I was taken aback that passengers were allowed to queue toward the front of the plane, 5 rows away from the cockpit. So again, why are you saying that I thought it abhorrent that passengers were not allowed to queue in the first class aisle? Again, the question is regarding queuing of economy passengers for a first class bathroom.

You seem intent on being nasty. Putting words in my mouth, answering questions that were never posed, avoiding my original questionÖ Sad.
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Old Apr 27, 2024, 10:53 pm
  #123  
 
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to the original poster:
is there anything remaining from your original question that still remains unanswered or unclear?
not intending to be rude myself here, but it seems like everything has been addressed about your original situation, and most of the continued new comments are all from you just telling other posters that they are rude or misunderstanding you.

it's a really helpful forum here most times, but if you've gotten the input you need, I'd suggest saying "got it" and the mods can close this up, or at the least, let it fade away.
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Old Apr 28, 2024, 12:13 am
  #124  
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Originally Posted by LovePrunes
to the original poster:
is there anything remaining from your original question that still remains unanswered or unclear?
not intending to be rude myself here, but it seems like everything has been addressed about your original situation, and most of the continued new comments are all from you just telling other posters that they are rude or misunderstanding you.

it's a really helpful forum here most times, but if you've gotten the input you need, I'd suggest saying "got it" and the mods can close this up, or at the least, let it fade away.
The OP has a valid point - letting coach passengers line up at the front of the cabin to use the first class lavatory is a problem, and it causes an inconvenience for those in a premium section of coach. I don't understand AA's logic here - coach passengers should not be allowed to use the first class cabin except for elderly/disabled passengers who cannot make it to the rear, and those customers should be escorted to and from the lavatory to minimize the disturbance to first class customers.

It's a bad policy and it needs to be revisited.
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Old Apr 28, 2024, 12:20 am
  #125  
 
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Originally Posted by bocastephen
The OP has a valid point - letting coach passengers line up at the front of the cabin to use the first class lavatory is a problem, and it causes an inconvenience for those in a premium section of coach. I don't understand AA's logic here - coach passengers should not be allowed to use the first class cabin except for elderly/disabled passengers who cannot make it to the rear, and those customers should be escorted to and from the lavatory to minimize the disturbance to first class customers.

It's a bad policy and it needs to be revisited.
I agree But I am confused on the domestic Vs. international policy, so its an AA thing or a USA thing or just all airlines? Like domestically you can use any lav but internationally you cant or am I getting it the wrong way.

I had an FA give me a hard time on both a flight to GRU and actually I recall now using the L2 lav on a 777 domestic and the FA saying I should use the one "in my cabin". In both cases I was coming from F to just use the larger lav. But being told this just 2 out of 100 times or whatever I guess is nothing.
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Old Apr 28, 2024, 3:24 am
  #126  
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Originally Posted by bocastephen
The OP has a valid point - letting coach passengers line up at the front of the cabin to use the first class lavatory is a problem, and it causes an inconvenience for those in a premium section of coach. I don't understand AA's logic here - coach passengers should not be allowed to use the first class cabin except for elderly/disabled passengers who cannot make it to the rear, and those customers should be escorted to and from the lavatory to minimize the disturbance to first class customers.

It's a bad policy and it needs to be revisited.
Given that there is no policy that prohibits the use of the toilets on domestic services, I cannot see that there is any more a problem than there is with people queuing for the rear toilets

If AA changes its policy to no longer permit this, then that would change the situation

Originally Posted by happiest_at_40000
I agree But I am confused on the domestic Vs. international policy, so its an AA thing or a USA thing or just all airlines? Like domestically you can use any lav but internationally you cant or am I getting it the wrong way..
There is ( or was if it has been since rescinded ) a rule that requires that passengers remain in their ticketed cabin on flights from outside the USA to the USA
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Old Apr 28, 2024, 3:38 am
  #127  
 
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Originally Posted by LovePrunes
to the original poster:
is there anything remaining from your original question that still remains unanswered or unclear?
not intending to be rude myself here, but it seems like everything has been addressed about your original situation, and most of the continued new comments are all from you just telling other posters that they are rude or misunderstanding you.

it's a really helpful forum here most times, but if you've gotten the input you need, I'd suggest saying "got it" and the mods can close this up, or at the least, let it fade away.
Actually, LovePrunes, I was replying to each post thanking them for taking the time to reply to my query. It is a little thing called manners. All exchanges were pleasant with only one poster being called rude. But I’m glad all of us at Flyer Talk have you to tell us when and how to post.
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Last edited by peregrin; Apr 28, 2024 at 4:15 am
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Old Apr 28, 2024, 3:42 am
  #128  
 
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Originally Posted by bocastephen
The OP has a valid point - letting coach passengers line up at the front of the cabin to use the first class lavatory is a problem, and it causes an inconvenience for those in a premium section of coach. I don't understand AA's logic here - coach passengers should not be allowed to use the first class cabin except for elderly/disabled passengers who cannot make it to the rear, and those customers should be escorted to and from the lavatory to minimize the disturbance to first class customers.

It's a bad policy and it needs to be revisited.
Thank you for your reply, Bocastephen. Also, thank you for your support.
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Old Apr 28, 2024, 11:34 am
  #129  
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Originally Posted by Dave Noble
Given that there is no policy that prohibits the use of the toilets on domestic services, I cannot see that there is any more a problem than there is with people queuing for the rear toilets

If AA changes its policy to no longer permit this, then that would change the situation
Thatís my point - the should be a policy that prohibits economy customers from using the first class lavatory, I understand there isnít. Economy customers should not be entering first class and disturbing the service or the customers.

In terms of lining up, the forward coach cabin is reserved for more premium customers, elite members, those who paid for extra leg room, etc, so any lineups should be happening in the back anyway.
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Old Apr 28, 2024, 6:18 pm
  #130  
 
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Originally Posted by peregrin
Actually, LovePrunes, I was replying to each post thanking them for taking the time to reply to my query. It is a little thing called manners. All exchanges were pleasant with only one poster being called rude. But Iím glad all of us at Flyer Talk have you to tell us when and how to post.
You're quite welcome! Happy to help you.
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Old Apr 29, 2024, 10:29 pm
  #131  
 
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When I'm working premium cabin on a narrowbody, there just is no space for any customer to stand and wonder where the bathroom is. Literally, folks stop and stare, asking where the bathroom is. Please have some consideration for my limited space in the aisle. Mahalo
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Old Apr 29, 2024, 11:48 pm
  #132  
 
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Originally Posted by Dave Noble
Given that there is no policy that prohibits the use of the toilets on domestic services, I cannot see that there is any more a problem than there is with people queuing for the rear toilets

If AA changes its policy to no longer permit this, then that would change the situation



There is ( or was if it has been since rescinded ) a rule that requires that passengers remain in their ticketed cabin on flights from outside the USA to the USA
okay, so there seem to be two different strands of logic in this thread. One says that if itís not formal policy NOT to allow people to queue for the bathroom in first while standing in coach, then there is nothing to complain about. The second argues that it SHOULD be a policy that this is disallowed. Both seem to miss a subtle point, though the second strand gets at it indirectly.

the real point (that nobody is making but should be made) is that AA FAs should care enough about maintaining a comfortable cabin environment that they discourage such queueing to begin with. I cannot imagine such behavior being allowed on a ME or Asian carrier. Folks would be politely discouraged from congregating and asked to wait patiently out of respect for other pax.

Maybe itís just the fact that this is an American airline and Americans of which I am one seem averse to either being considerate or engaging with pax with a service culture that enforces that others should be considerate. The idea that we need a formal ďpolicyĒ for this is kind of ridiculous. People (incl service industry workers, i.e. FAs) should just be better.
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Old Apr 30, 2024, 12:47 am
  #133  
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However there seems to be an acceptance that queuing is ok - but only as long as it is only inconveniencing those at the back

I saw queuing on an asian carrier only on Saturday
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Old Apr 30, 2024, 8:58 am
  #134  
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Originally Posted by Dave Noble
However there seems to be an acceptance that queuing is ok - but only as long as it is only inconveniencing those at the back

I saw queuing on an asian carrier only on Saturday
I donít know of any Asian carrier that allows economy customers to use a premium cabin lavatory, itís just not done there.
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Old Apr 30, 2024, 10:29 am
  #135  
 
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I was always under the impression that you couldn't (or were not supposed to) queue in the forward lav/galley area due to the presence of the cockpit? I thought it was more of a security issue than F pax comfort though.

That'll be annoying if I'm wrong, since I always stay in my seat until the lav is open as opposed to waiting in the galley, and other's don't so sometime I have to wait awhile...
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