why offer BOB fresh meals?
Feb 8, 2016, 6:40 pm
#1
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 29,960
why offer BOB fresh meals?
Flying phx-EWR today in 6F, third row of coach. By the time she got to my row all fresh choices were gone 
just the snacks left.
Yes I realize AA (or any other airline for that matter) can't stock 150 sandwiches but out by the third row? Really?? There are 150 people behind me. False advertising. They should state that if you are 3 rows or further from the front of coach you will get nothing and like it.
just the snacks left. Yes I realize AA (or any other airline for that matter) can't stock 150 sandwiches but out by the third row? Really?? There are 150 people behind me. False advertising. They should state that if you are 3 rows or further from the front of coach you will get nothing and like it.
Feb 8, 2016, 7:02 pm
#3
Join Date: Apr 2006
Location: ASE
Programs: UA 1MM, AA1MM PLTPRO, Hertz PC, National EXC, Hyatt Explorist, Hilton/Marriott Gold, IHG Platinum
Posts: 3,357
Sounds like a clear miscater to me. When I find myself stuck in coach, I usually book the exit rows and have never (not to jinx it) had a problem getting a fresh meal.
Feb 8, 2016, 7:04 pm
#4
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If they sell out after the first rows, then I guess the reason why they offer BOB meals is because they can sell them all. 
But they could have also had a number of EXPs and CKs in Y whose BOBs were given out beforehand, or set aside.
But they could have also had a number of EXPs and CKs in Y whose BOBs were given out beforehand, or set aside.
Feb 8, 2016, 7:13 pm
#5
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FWIW I'm new to AA traveling as a gold during the plat challenge phase. As a 1K at United this also happened frequently (most 1K's don't get upgraded so I was in Y 90% of the time) but usually had the bulkhead so I was able to get my first choice.
I'm not complaining per se because I figured this would happen on AA as well so ate at phx.
Feb 8, 2016, 7:32 pm
#6
Join Date: Jul 2014
Location: PHL
Programs: AA
Posts: 342
You can preorder them. I've done so on a couple flights when I knew I wasn't going to have time to get something to eat before.
Off topic, but wish they would enhance the quality and offer better BOB meals like Alaska or United.
Off topic, but wish they would enhance the quality and offer better BOB meals like Alaska or United.
Feb 8, 2016, 7:49 pm
#7
Join Date: Jan 2009
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Feb 8, 2016, 11:11 pm
#9
Join Date: Oct 2009
Location: BTR/MSY
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In late 2012, American did preorder for BOB sandwiches online, on a experimental basis. I think I preordered on a DFW-LAX flight then. Haven't seen it since.
Feb 9, 2016, 5:08 am
#10
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How?? I know of no way. Flying MIA/DFW a couple weeks ago seated in exit row 25A the time the cart got to me only Pringles were left.
Feb 9, 2016, 6:58 am
#11
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Feb 9, 2016, 7:04 am
#12
Join Date: Jul 2010
Location: SFO
Programs: AA EXP
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Feb 9, 2016, 7:08 am
#13
Join Date: Feb 2013
Location: DCA
Posts: 7,769
Sounds more to me like a couple rows of EXPs going from the West Coast to NYC whose upgrades didn't clear and who availed themselves of the free menu item. It wouldn't surprise me if this were very common on elite-heavy routes, especially long ones like the one OP was on.
Feb 9, 2016, 7:45 am
#14
Join Date: Sep 2005
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Sounds more to me like a couple rows of EXPs going from the West Coast to NYC whose upgrades didn't clear and who availed themselves of the free menu item. It wouldn't surprise me if this were very common on elite-heavy routes, especially long ones like the one OP was on.
Feb 9, 2016, 7:51 am
#15
Join Date: Jul 2010
Location: SFO
Programs: AA EXP
Posts: 5,270
No excuse. AA provides the EXP benefit, and should cater flights accordingly. It's not fair to the 100+ passengers behind the first 2-3 rows stacked with EXPs who didn't get an upgrade on long flights to only end up with chips and trail mix as a meal option, even when they've got their credit card out ready to buy a fresh item.
