For the best chance at an upgrade, you should have yourself as the primary ticket being upgraded. If it comes through, just swap seats.
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Originally Posted by dave_SEA
(Post 30511026)
We are a family of 5 flying on AA in coming months. I booked all 5 tickets on aa.com and are under the same record locator.
Adult 1 is EXP. Adult 2, Child 1, Child 2 & Child 3 have no status. I have a total of 4 SWUs available for that time. I'd like to use my 4 SWU to try and upgrade Adult 2 & Child 1 on both legs. (I don't need to be up front, so figured to upgrade the other adult and child, and at least I can be treated like an EXP in coach and get a snack or two....) AA desk said they need to split the record locator in order to apply SWUs. I hesitated since that makes me nervous that the folks not with me will lose out on my privileges in case something gets delayed, etc...Also, we are all in main cabin extra seats now and I don't want to lost that. Am I overthinking this? is there a smart approach to consider when splitting the record locator to use SWU? |
I have booked PHL-BOS for Feb next year. There will be 4 of us. (Me = PPro, Girlfriend = No Stutus; 13yo = No Status; 8yo = No Status). I have selected Preferred and/or MCE seats for all of us.
Today, I called an agent to split our PNR so myself and my little one (8yo) could get on the list for upgrade. Now I am worried... The other 2 people are not savvy travelers. So by splitting the PNR, did I unknowingly got rid of all of their benefits? In other words, do you think the agent who did the split for me today were smart enough to "link" the two PNRs in the backend? We won't have to check any bags since it will be a short trip - so I am not too concerned about check-bags allowance. But what about the Preferred / MCE seats I picked before the split? Will they lose the seats? What about Priority Boarding? I am in Group 3 (assuming upgrade did not clear). My 8yo can certainly be in the same boarding group? What about the other 2 people who now on a separate PNR? Lastly, just to confirm... For this short flight, if the upgrade were to clear for my 8yo, do I still need to use my stickers? I asked because it is less than 500 miles? My understanding is yes but just want to be sure. |
Originally Posted by NJFlyer_HOHO
(Post 30524473)
I have booked PHL-BOS for Feb next year. There will be 4 of us. (Me = PPro, Girlfriend = No Stutus; 13yo = No Status; 8yo = No Status). I have selected Preferred and/or MCE seats for all of us.
Today, I called an agent to split our PNR so myself and my little one (8yo) could get on the list for upgrade. Now I am worried... The other 2 people are not savvy travelers. So by splitting the PNR, did I unknowingly got rid of all of their benefits? In other words, do you think the agent who did the split for me today were smart enough to "link" the two PNRs in the backend? We won't have to check any bags since it will be a short trip - so I am not too concerned about check-bags allowance. But what about the Preferred / MCE seats I picked before the split? Will they lose the seats? What about Priority Boarding? I am in Group 3 (assuming upgrade did not clear). My 8yo can certainly be in the same boarding group? What about the other 2 people who now on a separate PNR? Lastly, just to confirm... For this short flight, if the upgrade were to clear for my 8yo, do I still need to use my stickers? I asked because it is less than 500 miles? My understanding is yes but just want to be sure. For boarding, even on the same PNR no-status companions do not get the boarding group of the status member (common misconception around here). However it will not be a problem for all of you to board together when they call group 3, a simple "they're all with me" works 99% of the time. In all my years of AA I've flown with companions countless times and not once has this ever been an issue. For the upgrade, when you pull up your reservation at aa.com and look at the bottom under upgrades it should tell you if a sticker is required. |
Originally Posted by NJFlyer_HOHO
(Post 30524473)
Lastly, just to confirm... For this short flight, if the upgrade were to clear for my 8yo, do I still need to use my stickers? I asked because it is less than 500 miles? My understanding is yes but just want to be sure.
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So, I'm getting ready to call in an split the record locator to try and apply my SWUs for an upcoming flight. Is there a way to self serve that the check that the agent did it properly?
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MCE Seating Upgrades for Companions
Originally Posted by wandering_fred
(Post 29490137)
A slightly different issue... - MCE seating upgrades. Brother-in-law (no status) will have L class segment on AA EZE-DFW. I have a separate L class segment (One World Emerald / QF). If I link the reservations and call in, can I get seats together in MCE without having to pay for pleasure? Would I still be able to get him a seat in MCE if I were to upgrade (with$$) to a D class seat in business?
When we travel together in Main Cabin with cross-referenced/linked PNR's, we both get complementary MCE seats. At the end of January, we are travelling YYZ-CLT-SJO: she is booked in Main Cabin and I am booked in Business. Is there any option for her to be allocated an MCE seat due to my Oneworld Sapphire status and our itineraries being cross-referenced/linked? (We both have AA Bronze status.) Will it matter if she has her AA number or her QF number in her booking? |
She can get MCE seating if she pays for it , but getting a companion seated next to you is only going to work if the companion is in the same cabin
She needs to have status in her own right |
I just booked an itinerary for a non-status passenger and myself (EXP). I'd like to put in for complementary/500 mile upgrades for both of us, but if there is only one seat available in first, I want to be able to take it and leave my companion behind in coach. Does this require a PNR split? This is for a ski trip and we will be using more than four checked bags, so I would want to make sure those benefits stay intact.
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Quick question.
The companion upgrade rules (500 mile stickers) currently say: 2 elite members traveling together You can request an upgrade for 1 elite companion traveling on the same flight; same or separate reservations If your upgrades aren’t cleared before the airport, ask an agent to reconnect you on the priority list (at every departure city) If available, the 500-mile upgrades will be deducted from the sponsor’s account Can anyone confirm that, indeed, they are automatically doing this? Just a few months ago (late October), I was on an itinerary with my wife where this became a cluster. Our upgrade got caught in limbo because she didn't have stickers but I had a bunch (I was PPro, she was Gold). They wouldn't advance process the upgrade because the stickers had to come from my account but it could only be done at the airport. Has AA got this straightened out? |
Originally Posted by JMN57
(Post 30650272)
Quick question.
The companion upgrade rules (500 mile stickers) currently say: 2 elite members traveling together You can request an upgrade for 1 elite companion traveling on the same flight; same or separate reservations If your upgrades aren’t cleared before the airport, ask an agent to reconnect you on the priority list (at every departure city) If available, the 500-mile upgrades will be deducted from the sponsor’s account Can anyone confirm that, indeed, they are automatically doing this? Just a few months ago (late October), I was on an itinerary with my wife where this became a cluster. Our upgrade got caught in limbo because she didn't have stickers but I had a bunch (I was PPro, she was Gold). They wouldn't advance process the upgrade because the stickers had to come from my account but it could only be done at the airport. Has AA got this straightened out? |
Originally Posted by GNRMatt
(Post 30650619)
Simply put, no. Once it gets to airport control, it's a complete mess. People get separated on the upgrade list that are on the same PNR and the lower person doesn't automatically inherit the higher person's status. It can be fixed by a gate agent, but many either don't know how to do this or won't do it.
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Originally Posted by JMN57
(Post 30650635)
Thanks. I understand once it moves to the airport list that its a cluster. What I was wondering was BEFORE it goes to airport, if you get the upgrade cleared, will they do the correct processing. What happened last October was that we both cleared, my wife had 0 upgrades in her account but I had > 20 but she couldn't check-in (either through app or online) because she didn't have any stickers. When I called to try and untangle it, the agents said they couldn't do it over the phone (pull from my account) and we'd need to do it at the airport. That's a pretty stupid restriction for clearing an upgrade 3 days before the flight.
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Can someone explain?
Wife (no status) and I (ExPlat) were flying PHL-MCO and back last week. Tickets were purchased together and I requested UGs for her using my 500-mile certs. Outbound: 1 upgrade was available at the gate and given to me. Of course I swapped seats with my bride. After a few days, looked at our reservations and couldn't find hers under my record locator. Called the ExP line and was told that the ticket was split to allow the first upgrade. They gave me her new PNR and we could now view it. Fine. I understand this far. But then... the day before departure, she went to check in, and was upgraded. I went to do the same - no upgrade. I am not complaining - in the end it doesn't matter. With only one upgrade between the two of us she's always gonna be the one riding in front. But why? Shouldn't my UG have cleared first? is this logical (doesn't seem so...) or just a system "burp". and FWIW: Her flight was upgraded using her - not my - 500 mile certs |
This is ridiculous. I am EXP and travelling partner is a newly minted GLD (no stickers). We are flying to Chicago and get upgraded. I cannot check in (not enough stickers in my account) despite my 25+ stickers. So I call and get told they will call back in a half hour. The call back guy (web services) tells me to check in separately (no such option on the app) so I should try via the web. I later try on the web and still no such option. I call back and after 20 minutes on hold am told that they will call me back.
Why is this hard? |
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