Booking AA Award travel on Etihad / EY - [2015-17 ARCHIVE]
Nov 10, 2017, 4:08 pm
#3451
Join Date: Jul 2011
Location: North America
Posts: 2,265
Anyone else been waiting 5+ days for ticketing? AA agent forgot to add the dreaded title and now it's been sitting around for a handful of days for the EY liaison to fix the title and process it. This waiting shucks!
Nov 10, 2017, 4:13 pm
#3452
Join Date: Dec 2011
Location: Bay area, CA
Programs: SW, AS, UA, AA, Delta, Hilton, Hyatt, Club Carlson, SPG, IHG, Choice
Posts: 183
I got it ticketed as my credit card is showing pending charges and AA ticket status shows "ticketed". I got Etihad confirmation numbers and was able to add passenger details and select meals but not seat selection.
When I click on seat selection, I see this message:
We are sorry but this booking cannot be changed online. Please contact us at 00971 2 599 0000 for further assistance
Any one else having similar issue?
I read people were able to select seats online... This is for business class reservation..
When I click on seat selection, I see this message:
We are sorry but this booking cannot be changed online. Please contact us at 00971 2 599 0000 for further assistance
Any one else having similar issue?
I read people were able to select seats online... This is for business class reservation..
Nov 10, 2017, 4:56 pm
#3454
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,811
No one with experience on what happens with awards that expire without being ticketed?
Nov 10, 2017, 5:30 pm
#3456
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,811
Thanks!
Nov 10, 2017, 6:06 pm
#3457
Join Date: Dec 2011
Location: Bay area, CA
Programs: SW, AS, UA, AA, Delta, Hilton, Hyatt, Club Carlson, SPG, IHG, Choice
Posts: 183
Nov 11, 2017, 5:49 am
#3458
Join Date: Jan 2016
Posts: 179
I wrote a post about this a page or two back. Call them and have a supervisor email the liason to get it fixed otherwise its going to just sit there.
Nov 11, 2017, 7:44 am
#3459
Join Date: Jul 2011
Location: North America
Posts: 2,265
Yes they have messaged to the liaison 2-3 times at my request. Is asking to ‘email’ the liaison different than asking to send a message?
Nov 12, 2017, 1:43 am
#3462
Join Date: Aug 2007
Posts: 151
Just put on hold two tickets in J for AUH-ORD in August 2018 through New Zealand call center.
Question for any that used New Zealand or Australia call centers to put reservations on hold, can you call US customer service to buy the tickets or do you have to call the same call center again to complete booking?
Question for any that used New Zealand or Australia call centers to put reservations on hold, can you call US customer service to buy the tickets or do you have to call the same call center again to complete booking?
Nov 13, 2017, 6:45 am
#3464
Join Date: Jan 2014
Location: HNL <-> BOS
Posts: 382
Got bumped from 102 to 100 again. Second time this has happened. Flight is about a month away. -.-
Nov 13, 2017, 2:46 pm
#3465
Join Date: Jul 2012
Location: San Francisco, CA
Programs: Jose Cuervo Gold, Bud Light Platinum, Schwab 401K, VW Bug 2MM
Posts: 1,100