Booking AA Award travel on Etihad / EY - [2015-17 ARCHIVE]
#3136
Join Date: Jan 2016
Posts: 179
Doesn't seem like the systems maintenance had any impact on availability, AA still not seeing anything AUH-JFK for 2018 in biz/first.
#3137
Join Date: Mar 2007
Posts: 4,913
When EY blocks out saver award space to all partners
that is opens up space on the 777 while keeping 380 closed
That is not due to AA, but EY
When EY shows space to all partners and it is in the saver category
e.g., now from SFO-AUH all days there are 2-4 seats in Business
but AA "can't see them" in the US but UK agents can book it,
it is AA blocking premium awards on EY, not EY as is going on.
The problem now is that UK and A/NZ agents also can't book it for past week
I do note that on the A380 EY has a habit of opening space 10-14 days ahead, even in F when it does not sell.
So often short-term awards are open, while medium term is closed and long term is open once in a while
that is opens up space on the 777 while keeping 380 closed
That is not due to AA, but EY
When EY shows space to all partners and it is in the saver category
e.g., now from SFO-AUH all days there are 2-4 seats in Business
but AA "can't see them" in the US but UK agents can book it,
it is AA blocking premium awards on EY, not EY as is going on.
The problem now is that UK and A/NZ agents also can't book it for past week
I do note that on the A380 EY has a habit of opening space 10-14 days ahead, even in F when it does not sell.
So often short-term awards are open, while medium term is closed and long term is open once in a while
#3138
Join Date: Feb 2005
Posts: 264
#3140
Join Date: Mar 2007
Posts: 4,913
#3141
Join Date: Sep 2017
Posts: 9
I called today Sep 18th (Aus call center). Agent couldn't see availability from LHR to AUH even though EY-Guest had it available and EF had seats.
#3142
Join Date: Jan 2016
Posts: 179
Im surprised this issue hasn't been a bigger deal. Do people not book Etihad with flights touching the USA using AA miles? I thought this was probably the best redemption for AA. This has been a major issue for 2-3 weeks and I have not seen it mentioned outside of passing comments or 1-2 articles.
#3143
Join Date: Feb 2015
Posts: 13
Im surprised this issue hasn't been a bigger deal. Do people not book Etihad with flights touching the USA using AA miles? I thought this was probably the best redemption for AA. This has been a major issue for 2-3 weeks and I have not seen it mentioned outside of passing comments or 1-2 articles.
#3144
Join Date: Jul 2014
Location: Sacramento
Programs: Hyatt Globalist, HH Diamond, Marriott Platinum, Amtrak Select
Posts: 1,337
Im surprised this issue hasn't been a bigger deal. Do people not book Etihad with flights touching the USA using AA miles? I thought this was probably the best redemption for AA. This has been a major issue for 2-3 weeks and I have not seen it mentioned outside of passing comments or 1-2 articles.
TPG site does mention it in an article just published.
#3146
Join Date: Dec 2004
Posts: 5,624
It's not clear what can be done about the problem. It has been reported here that e-mail to AA resulted in uncomprehending robo-responses. Has anyone tried twitter?
Not clear if complaining to EtihadHelp on the EY forum will help; they will probably be uncomprehending also and/or tell us to contact AA.
It would be nice to know that AA was at least aware of the problem; it would even be helpful to know that this is the new normal, if indeed it is the new normal. What phone agents say is meaningless, they make stuff up and in any case have no authority to address such issues.
Lots of Y but no J/F, this doesn't seem like a relationship about to end. It's all very mysterious.
Not clear if complaining to EtihadHelp on the EY forum will help; they will probably be uncomprehending also and/or tell us to contact AA.
It would be nice to know that AA was at least aware of the problem; it would even be helpful to know that this is the new normal, if indeed it is the new normal. What phone agents say is meaningless, they make stuff up and in any case have no authority to address such issues.
Lots of Y but no J/F, this doesn't seem like a relationship about to end. It's all very mysterious.
#3147
Join Date: Feb 2005
Posts: 264
Agreed. Very frustrated as I just signed up for 4x AA cards (2x apiece). Will probably still get AUH-SYD, but will have to figure out a good way to get to AUH from either SFO or JFK. Just glad I hadnt pulled the trigger on 80K SPG-AA transfer.
TPG site does mention it in an article just published.
TPG site does mention it in an article just published.
Can you please share the link to the TPG article.
Thanks.
#3148
Join Date: Jul 2014
Location: Sacramento
Programs: Hyatt Globalist, HH Diamond, Marriott Platinum, Amtrak Select
Posts: 1,337
#3149
Join Date: Feb 2005
Posts: 264
Can someone please let me know if this is a valid routing
BOM to AUH (Etihad)
AUH to LHR (Etihad)
LHR to ORD (British)
Thanks.
BOM to AUH (Etihad)
AUH to LHR (Etihad)
LHR to ORD (British)
Thanks.
#3150
Join Date: Oct 2016
Posts: 116
That should be legal but AUH-LHR is unlikely to ticket using AA miles right now. Did you consider CX? BOM-HKG-ORD is the same number of miles and probably isn't much longer of a flight.