Jan 2, 2016, 5:51 pm
Last edit by: JDiver
AA Predeparture Beverages: When, What and Why not?
NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Older posts can be read in the archived thread here.NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
...
So there you have it.
...
So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
Predeparture Drinks / Beverage (PDB) - When, What and Why Not? (consolidated)
Jun 2, 2019, 4:18 pm
#1171
Join Date: Jan 2002
Location: DCA/IAD/WAS
Programs: MAR AMB, WOH Explorist, AA EXP, UA 2P
Posts: 2,138
I've had eight DFW crewed 738's in the past week. All offered PDB's. In the last one, the flight attendant actually used that term. Many of the flight attendants were older, so presumably with seniority.
In one case ... a pax told the FA, you're holding up boarding just to serve these people, get real.
In one case ... a pax told the FA, you're holding up boarding just to serve these people, get real.
Jun 3, 2019, 9:24 am
#1172
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
05/31 AA0082 DFW-ORD 787-9 Full PDB
06/02 AA2754 ORD-DFW 787-8 Offered water; request for PDB of choice granted.
06/02 AA2754 ORD-DFW 787-8 Offered water; request for PDB of choice granted.
Jun 3, 2019, 5:40 pm
#1173
Join Date: Jun 2016
Location: Phoenix
Programs: AA Platinum Pro
Posts: 51
5/30 AA1283 BOS-JFK Full PDB and the FA's were excellent the whole flight
6/2 AA2829 JFK-PHX No PDB offered and I didn't ask. FA's were cranky and didn't become friendly until we landed
6/2 AA2829 JFK-PHX No PDB offered and I didn't ask. FA's were cranky and didn't become friendly until we landed
Jun 3, 2019, 5:54 pm
#1174
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
[QUOTE=RaindropT;31167599]5/30 AA1283 BOS-JFK Full PDB and the FA's were excellent the whole flight
AA still flies this route lol?
AA still flies this route lol?
Jun 3, 2019, 7:44 pm
#1175
Join Date: May 2014
Location: PHL and beyond
Programs: AA CK, Marriott Platinum, Hertz PC
Posts: 247
6/3 PHL-LIS AA258 No PDB
Asked, and they said they were skipping it for an on time departure. But we boarded on time, the flight was catered, and we left on time. What did happen was the FAs sat around talking in the galley for 20 mins.
Asked, and they said they were skipping it for an on time departure. But we boarded on time, the flight was catered, and we left on time. What did happen was the FAs sat around talking in the galley for 20 mins.
Jun 3, 2019, 8:23 pm
#1176
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Jun 4, 2019, 2:12 am
#1177
Join Date: Sep 2009
Location: Global
Posts: 5,998
6/3 - AA 251 - MIA-JFK - Miami based crew - pmAA - Nooooothiiiiiiing,
Catered before boarding. On time departure. A case of the don't wanna's.
Catered before boarding. On time departure. A case of the don't wanna's.
Jun 4, 2019, 1:23 pm
#1178
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
5/31 AA 4652 RDU-LGA EMB-175: Full PDB ^^
6/02 AA 4352 LGA-PHL EMB-175: Full PDB ^^
Great service on both flights as I've come to expect on such planes
6/02 AA 4352 LGA-PHL EMB-175: Full PDB ^^
Great service on both flights as I've come to expect on such planes
Jun 6, 2019, 1:19 am
#1179
Join Date: Jan 2012
Location: OC, CA
Programs: AA EXP, 2MM, HH Diamond
Posts: 832
6/2 LAX-SJC full PDB
6/4 SJC-LAX full PDB but out of both Jack Daniels and bourbon, very apologetic FA, wasn’t her fault
6/4 SJC-LAX full PDB but out of both Jack Daniels and bourbon, very apologetic FA, wasn’t her fault
Jun 9, 2019, 6:25 pm
#1180
Join Date: Oct 2004
Location: Anywhere but home
Programs: UA 1K/MM, DL GM/MM, HH Dia, PC Plat, MR Gold, ALL Sil,
Posts: 4,552
No PDB on my last two AA flights, ORD-BOS on 24 May and ORD-TPA today. Cant remember the last time I didn't get a PDB on UA. Think I will write in to AA, there was no apparent reason for either flight.
Jun 10, 2019, 1:24 pm
#1181
Join Date: Apr 2000
Location: Palm Beach/ New England
Programs: AA EXP 3MM, DL GM, Marriott Platinum
Posts: 4,382
Maybe it's a Chicago thing.
Yesterday, 6/10: PBI-ORD Nada -- nothing offered, no coats taken either. Chicago-based crew. This was a dinner flight, and that service was adequate if perfunctory
Also 6/10: ORD-MCI Full PDB -- crew was not Chicago based (I asked)
Yesterday, 6/10: PBI-ORD Nada -- nothing offered, no coats taken either. Chicago-based crew. This was a dinner flight, and that service was adequate if perfunctory
Also 6/10: ORD-MCI Full PDB -- crew was not Chicago based (I asked)
Jun 10, 2019, 2:03 pm
#1182
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Hmmmmm, I tend to have good luck with Chicago crews.
Jun 11, 2019, 9:30 am
#1183
Join Date: Dec 2013
Location: ORD, sadly...
Programs: AA Exec Plat
Posts: 599
6/11 2180 ORD-DFW: Kindergarten tray (water was in tiny bottles, new to me), but bar orders were honored. 
Jun 11, 2019, 12:17 pm
#1184
Original Poster
Join Date: Mar 2010
Location: DEN
Programs: Double OWE (AA EXP, QF Plat), FI Gold
Posts: 1,887
6/08 AA2780 DEN-ORD Full PDB
6/08 AA1486 ORD-DCA Full PDB
6/10 AA0411 DCA-PHL Full PDB and refills during ground stop
6/10 AA2516 PHL-DEN Full PDB although the Fat Tire was warm.
6/08 AA1486 ORD-DCA Full PDB
6/10 AA0411 DCA-PHL Full PDB and refills during ground stop
6/10 AA2516 PHL-DEN Full PDB although the Fat Tire was warm.
Jun 11, 2019, 12:55 pm
#1185
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896