Jan 2, 2016, 5:51 pm
Last edit by: JDiver
AA Predeparture Beverages: When, What and Why not?
NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Older posts can be read in the archived thread here.NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
...
So there you have it.
...
So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
Predeparture Drinks / Beverage (PDB) - When, What and Why Not? (consolidated)
Mar 7, 2019, 11:13 am
#1066
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Posts: 33,857
Mar 7, 2019, 12:27 pm
#1067
Join Date: Jan 2007
Location: Laguna Niguel, CA
Programs: AA PLT, 1.8mm
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I give them points for getting more creative with their lies. I was once boarded with a 45 minute mechanical delay. I asked for a G&T (the FA didn't do an earlier PDB). I was told "we aren't allowed to unlock the liquor cabinet (this was mid-day on a Tuesday), but I'll ask the Captain". She never asked the Captain.
Mar 7, 2019, 4:41 pm
#1068
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2 F class seats yesterday including DCA-PHL and DFW-DCA and two PDBs.
Mar 10, 2019, 10:35 am
#1069
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3/7 MCO-LGA, full PDB.
Not sure this offsets the other FA snacking in the galley during dinner service and then chewing while serving. Off-putting to say the least.
Not sure this offsets the other FA snacking in the galley during dinner service and then chewing while serving. Off-putting to say the least.
Mar 10, 2019, 10:38 am
#1070
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I give them points for getting more creative with their lies. I was once boarded with a 45 minute mechanical delay. I asked for a G&T (the FA didn't do an earlier PDB). I was told "we aren't allowed to unlock the liquor cabinet (this was mid-day on a Tuesday), but I'll ask the Captain". She never asked the Captain.
Mar 10, 2019, 9:58 pm
#1071
Join Date: Sep 2009
Location: Global
Posts: 5,998
9 March - MIA-JFK - AA2572, pmAA - water and juice. Asked for beer, was denied. They were too busy chatting to be bothered.
Amazing laaaaaazy crew throughout the flight. Served nuts and drinks, followed by dinner. As trays were cleared a cookie was put down next to you. No smiles. No acknowledgments. After trays were cleared, FAs were gone.... chatting up a storm and drinking from water bottles.
Mrs and I had pre-ordered the ribs. When he got to us asked us if we wanted to try the pasta dish. I reminded him of the pre-order. Only then took the time to look it up. (I got the feeling they were looking to grab the ribs for themselves.)
I give this crew credit... it was the laaaaaziest aa crew in a while.
Amazing laaaaaazy crew throughout the flight. Served nuts and drinks, followed by dinner. As trays were cleared a cookie was put down next to you. No smiles. No acknowledgments. After trays were cleared, FAs were gone.... chatting up a storm and drinking from water bottles.
Mrs and I had pre-ordered the ribs. When he got to us asked us if we wanted to try the pasta dish. I reminded him of the pre-order. Only then took the time to look it up. (I got the feeling they were looking to grab the ribs for themselves.)
I give this crew credit... it was the laaaaaziest aa crew in a while.
Mar 11, 2019, 12:39 pm
#1072
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LGA-MSP E175 Republic and full PDB.
Mar 11, 2019, 6:00 pm
#1073
Join Date: Apr 2012
Location: MIA
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Posts: 1,798
3/11 AA2387 BOS-ORD B738
FULL PDB! I’m pleasantly shocked! I cannot recall the last time I had a PDB onboard this flight. Then again, I overheard the GA say there’s only 48 ppl onboard and maybe 6 in F, so the boarding process excuse is out here.
FULL PDB! I’m pleasantly shocked! I cannot recall the last time I had a PDB onboard this flight. Then again, I overheard the GA say there’s only 48 ppl onboard and maybe 6 in F, so the boarding process excuse is out here.
Mar 11, 2019, 6:49 pm
#1074
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Hopefully AA can book more pax than that once DL enters the market on 4/1........
Mar 11, 2019, 10:04 pm
#1075
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JFK-SEA 3/10 - No PDB at all; crew was busy in the galley chatting during boarding. Adding insult to this, just as the door was about to close on of the FAs noticed they only had 2.5 sleeves of plastic ups, they asked catering and they were told nothing was requested and the GA was pushing back on finding more cups (D0 you know..) to which the FA, to her credit, stood firm saying this is a 5.5 hour flight we cannot leave knowing that they do not have cups to at least cover 1 per pax. The captain came out and he agreed, they ran to another gate and got some cups fairly quickly and only delayed push back maybe 10 mins but I couldn't help but think: Had you done PDBs you would have noticed the lack of cups way sooner and avoided the delay.
Mar 11, 2019, 10:56 pm
#1076
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JFK-SEA 3/10 - No PDB at all; crew was busy in the galley chatting during boarding. Adding insult to this, just as the door was about to close on of the FAs noticed they only had 2.5 sleeves of plastic ups, they asked catering and they were told nothing was requested and the GA was pushing back on finding more cups (D0 you know..) to which the FA, to her credit, stood firm saying this is a 5.5 hour flight we cannot leave knowing that they do not have cups to at least cover 1 per pax. The captain came out and he agreed, they ran to another gate and got some cups fairly quickly and only delayed push back maybe 10 mins but I couldn't help but think: Had you done PDBs you would have noticed the lack of cups way sooner and avoided the delay.
Mar 12, 2019, 5:57 am
#1077
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3/12 AA2384 ORD-BOS A321
”Good morning sir, may I get you something to drink before we take off?’
Excuse me??? LOL 2 for 2 on this quick turn!
Mar 13, 2019, 4:49 pm
#1078
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MSP-LGA
E175 Republic
No PDB at all. Two people tried to give their jackets when stepping on the airplane but the FA pushed back saying “give me a minute, I will get to those
later” despite the fact that she wasn’t busy doing anything.
She insisted just standing in the galley saying a very unsincere “Hi” to everyone that was boarding.
Pilots got their PDB though :/
E175 Republic
No PDB at all. Two people tried to give their jackets when stepping on the airplane but the FA pushed back saying “give me a minute, I will get to those
later” despite the fact that she wasn’t busy doing anything.
She insisted just standing in the galley saying a very unsincere “Hi” to everyone that was boarding.
Pilots got their PDB though :/
Mar 13, 2019, 5:06 pm
#1079
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My wife was on Wednesday DFW - NRT. 2+ hour delay leaving DFW and no PDB in J. Seems highly unusual - typically water, OJ and sparkling wine, but zippo this flight.