Jan 2, 2016, 5:51 pm
Last edit by: JDiver
AA Predeparture Beverages: When, What and Why not?
NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Older posts can be read in the archived thread here.NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
...
So there you have it.
...
So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
Predeparture Drinks / Beverage (PDB) - When, What and Why Not? (consolidated)
Oct 8, 2018, 12:34 pm
#856
Join Date: Dec 2006
Location: California
Programs: AA Gold.
Posts: 158
10/7 AA 18 SFO-JFK A-321T: Business: Tray of water, OJ, sparkling wine. Did not ask if there other options.
Oct 9, 2018, 6:55 am
#857
Join Date: Aug 2008
Location: San Francisco
Programs: AA EXP; Marriott BonVoy Titanium Elite, Marriott LT Plat.
Posts: 1,717
10/9. SFO-DFW. AA 1198. Water only. Recognized the FA on a recent SFO-PHL trip a couple weeks ago.
Same routine: comes through cabin shaking stacked plastic cup at passengers anf waving water bottle too. “Water for you guys?” No one accepted his offer and we all looked at each other afterwards.
Same routine: comes through cabin shaking stacked plastic cup at passengers anf waving water bottle too. “Water for you guys?” No one accepted his offer and we all looked at each other afterwards.
Oct 9, 2018, 8:03 am
#858
Join Date: Aug 2008
Location: New Hampshire
Programs: AA EXP Hilton Diamond
Posts: 543
Last 4 flights:
BOS-LAX nothing
LAX-BOS nothing
LAX-BOS water with 2 minutes to take off - no takers
BOS-LAX nothing
On the last BOS-LAX. The FA in general was awful. I received a survey. Filled it out with all of the details. I'm sure AA doesn't care about my feedback,
Oct 11, 2018, 6:06 am
#859
Join Date: Apr 2012
Location: MIA
Programs: AA EXP (AC), DL G (SC), Bonvoy LTP, & IHG AMB
Posts: 1,798
AA 2384
ORD -> BOS
A321 (avec Sharklets)
PDB of H20 or OJ immediately before doors closed.
ORD -> BOS
A321 (avec Sharklets)
PDB of H20 or OJ immediately before doors closed.
Oct 12, 2018, 3:02 am
#860
Join Date: Sep 2009
Location: Global
Posts: 5,994
(Note: observed from the bulkhead row in coach)
10/8
AA1360 MIA-BOS - Full PDB. We were delayed and sat on the plane for about two hours. FA in first did multiple rounds of drinks on the ground and looked to be great service in the air. (Made me jealous as I was #1 on the upgrade list, but did not get cleared.) Flight oversold.
10/8
AA1360 MIA-BOS - Full PDB. We were delayed and sat on the plane for about two hours. FA in first did multiple rounds of drinks on the ground and looked to be great service in the air. (Made me jealous as I was #1 on the upgrade list, but did not get cleared.) Flight oversold.
Oct 12, 2018, 10:30 am
#861
Join Date: Aug 2008
Location: San Francisco
Programs: AA EXP; Marriott BonVoy Titanium Elite, Marriott LT Plat.
Posts: 1,717
AA 5880 HOU-DFW Full PDB Excellent service with a smile and even got a 2nd round on the short trip.
AA 1430 DFW-SFO Nada: Flight delayed by approx. 4 hrs too.. Once airborne, there were multiple rounds of drinks offered
AA 1430 DFW-SFO Nada: Flight delayed by approx. 4 hrs too.. Once airborne, there were multiple rounds of drinks offered
Oct 13, 2018, 9:26 am
#862
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
LGA-ORD 738 and water/OJ only
ORD-YVR 738 and water/OJ only.....me: is a bloody mary possible? FA: the Bloody Mary mix? Me: no a real Bloody Mary. FA: with the alcohol? Me: yes
I’m also on an Oasis 738 plane and FC is noticeably tighter compared to my inbound from LGA
ORD-YVR 738 and water/OJ only.....me: is a bloody mary possible? FA: the Bloody Mary mix? Me: no a real Bloody Mary. FA: with the alcohol? Me: yes
I’m also on an Oasis 738 plane and FC is noticeably tighter compared to my inbound from LGA
Last edited by AANYC1981; Oct 15, 2018 at 8:54 am
Oct 14, 2018, 4:21 pm
#863
Join Date: May 2005
Location: TUS
Programs: AA Plat, Hyatt Globalist
Posts: 551
10/14 AA 5217 OKC-CLT: Full PDB ^
10/14 AA 1815 CLT-DCA: Full PDB ^
I didn’t indulge on either flight, but kudos to the Piedmont FA who was making drinks before 7am for those so inclined.
10/14 AA 1815 CLT-DCA: Full PDB ^
I didn’t indulge on either flight, but kudos to the Piedmont FA who was making drinks before 7am for those so inclined.
Oct 14, 2018, 5:33 pm
#864
Join Date: Apr 2006
Location: ASE
Programs: UA 1MM, AA1MM PLTPRO, Hertz PC, National EXC, Hyatt Explorist, Hilton/Marriott Gold, IHG Platinum
Posts: 3,357
LIH-PHX - LUS B757 - PDB of choice!
PHX-DEN - LUS A319 - PDB of choice!
PHX-DEN - LUS A319 - PDB of choice!
Oct 15, 2018, 7:35 am
#865
Join Date: Mar 2013
Location: SAN, MIA, GOT
Programs: BA Gold
Posts: 349
Anyone know if the PDB Champagne on international flights is the same as the one on the menu?
Oct 15, 2018, 9:50 am
#867
Join Date: Jul 2017
Location: PHL
Programs: AAdvantage EXP
Posts: 67
10/6 AA2018 BOS-PHL
Full PDB
As an aside, I saw the steward was really hustling. A good number of drinkers in F on an E-190. So I gave him an Outstanding Service cert and since I had been out of the country I asked him about how the integration of the LUS and LAA Flight attendants had gone on 10/1. He told me that it was rather smooth. I said "Remember, don't stop being LUS" and he replied "And we won't stop giving pre-departure beverages".
So I'm guessing that even the FA's know what's going on.
Full PDB
As an aside, I saw the steward was really hustling. A good number of drinkers in F on an E-190. So I gave him an Outstanding Service cert and since I had been out of the country I asked him about how the integration of the LUS and LAA Flight attendants had gone on 10/1. He told me that it was rather smooth. I said "Remember, don't stop being LUS" and he replied "And we won't stop giving pre-departure beverages".
So I'm guessing that even the FA's know what's going on.
Oct 15, 2018, 10:46 am
#868
FlyerTalk Evangelist
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,900
Oops. Search led me to the wrong forum.
Oct 15, 2018, 11:50 am
#869
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
10/13 AA 1515 CLT-EWR 737-800: Full PDB. Second LAA surprise in a row for me...that counts as a good streak these days.