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Predeparture Drinks / Beverage (PDB) - When, What and Why Not? (consolidated)

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Old Jan 2, 2016, 5:51 pm
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Last edit by: JDiver
AA Predeparture Beverages: When, What and Why not?

NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Older posts can be read in the archived thread here.

Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB

Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
Originally Posted by brc757rr
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
...
So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:

@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed

This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
Thanks to RogerD408



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Predeparture Drinks / Beverage (PDB) - When, What and Why Not? (consolidated)

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Old Aug 28, 2018, 1:40 pm
  #766  
 
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8/27 SFO-MIA AA 383 (nonstop): OJ/Water

Last edited by Zacnlinc; Sep 1, 2018 at 7:56 pm Reason: added flight details
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Old Aug 28, 2018, 3:22 pm
  #767  
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8/27 AA 4853 RDU-LGA EMB-175: Full PDB
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Old Aug 28, 2018, 3:47 pm
  #768  
 
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8/26 AA315 DTW-DFW 738: Just water (but choice of garnish, lemon or lime)!
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Old Aug 28, 2018, 9:32 pm
  #769  
 
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Originally Posted by Zacnlinc
8/27 SFO-MIA: OJ/Water
Ridiculous.
Global321, brc757rr and AANYC1981 like this.
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Old Aug 29, 2018, 5:07 am
  #770  
 
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DCA-BNA E-175 8/24 Full PDB
BNA-DCA E-175 8/26 Full PDB
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Old Aug 29, 2018, 12:42 pm
  #771  
 
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SAT-DFW gave everyone 2 pre departure beverages. 1st one was apple/orange juice and 2nd was full pdb
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Old Aug 29, 2018, 12:46 pm
  #772  
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Seriously....what adult drinks apple juice?
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Old Aug 29, 2018, 12:50 pm
  #773  
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Originally Posted by AANYC1981
Seriously....what adult drinks apple juice?
I do! But I wouldn't choose it over a G&T...
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Old Aug 29, 2018, 5:32 pm
  #774  
 
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All on Sunday 8/26

GRR - ORD yes
ORD - MCO water from tray or something else....most ordered a mixed drink, myself included
MCO - CLT yes
CLT - ORD yes
ORD - GRR yes
However no nuts given on any flight

edit: yes = Full PDB

Last edited by Bradhattan; Aug 29, 2018 at 5:35 pm Reason: Update info
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Old Aug 29, 2018, 9:22 pm
  #775  
 
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I have noticed that some sort of PDB offering (even in only water) is now almost 100% on flights I have been on. I would say that the majority of those >75% have honored, if not offered full PDB. Definitely steps in the right direction. If this is a result of management standardizing, kudos!
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Old Aug 30, 2018, 12:59 pm
  #776  
 
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22 aug 18 2475 dfw rdu ABSOLUTELY NOTHING OFFERED

27 aug 18 1129 rdu dfw AGAIN ABSOLUTELY NOTHING OFFERED....and to make matters worse, the FAs on this leg just decided what kind of bread everyone would get....no asking sourdough?, bisquict?....guess they read minds.
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Old Aug 30, 2018, 1:15 pm
  #777  
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Originally Posted by CMK10
8/27 AA 4853 RDU-LGA EMB-175: Full PDB
Wow I thought this route had gone all one class RJ
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Old Aug 30, 2018, 3:56 pm
  #778  
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Originally Posted by AANYC1981
Wow I thought this route had gone all one class RJ
2 of the 7 flights a day LGA-RDU are 175s.
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Old Aug 31, 2018, 6:11 am
  #779  
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8/29 AA 2397 RDU-MIA 737-800: Full PDB
8/29 AA 2232 MIA-MCO 737-800: No PDB. We were delayed blah blah blah.
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Old Aug 31, 2018, 8:37 am
  #780  
 
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Flt 4585 DCA-STL today; full PDB
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