Jan 2, 2016, 5:51 pm
Last edit by: JDiver
AA Predeparture Beverages: When, What and Why not?
NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Older posts can be read in the archived thread here.NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
...
So there you have it.
...
So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
Predeparture Drinks / Beverage (PDB) - When, What and Why Not? (consolidated)
Jul 16, 2018, 2:34 pm
#706
Join Date: Mar 2010
Programs: AA Plat, Marriott Plat
Posts: 736
7/15/2018, AA 5304, CLT/CHS, full PDB
Jul 20, 2018, 3:31 pm
#707
Join Date: Jan 2017
Location: KFUL SNA, LGB, then LAX or ONT if I have to :/
Programs: AA PPR, HH Dia, DL DM
Posts: 2
7/18/2018, AA 296, LAX-ORD, PDB water only
Jul 21, 2018, 1:37 am
#708
Join Date: Oct 2007
Location: DFW
Programs: AA EXP (2MM), HHonors Diamond
Posts: 443
7/20/18
AA 505 PHX-DFW
pmUS
Full PDB
She did the usual stop boarding so she could take orders. What's so hard about that? pmAA crews need some training
AA 505 PHX-DFW
pmUS
Full PDB
She did the usual stop boarding so she could take orders. What's so hard about that? pmAA crews need some training
Jul 22, 2018, 9:33 pm
#709
Join Date: Apr 2012
Location: MIA
Programs: AA EXP (AC), DL G (SC), Bonvoy LTP, & IHG AMB
Posts: 1,798
AA1021
ORD->BOS
B738
Delayed over two hours due to weather in central Florida. PDB? Nope, but two FA greeters. LAX-based crew “Going For Great”. At least there’s in-seat IFE and the credit card hawking to look forward to
ORD->BOS
B738
Delayed over two hours due to weather in central Florida. PDB? Nope, but two FA greeters. LAX-based crew “Going For Great”. At least there’s in-seat IFE and the credit card hawking to look forward to
Jul 23, 2018, 6:23 am
#710
Join Date: Sep 2016
Location: PBI/MIA
Programs: AAdvantage Gold, HHonors Diamond, Marriott Gold, Skymiles, Mileage Plus
Posts: 397
AA 2505, CLT-PBI, full PDB by the LAA crew, including a "would you like another Woodford after takeoff, sir?"
Yes. Yes, I would, please.
Yes. Yes, I would, please.
Jul 24, 2018, 12:24 am
#711
Join Date: Jan 2012
Location: OC, CA
Programs: AA EXP, 2MM, HH Diamond
Posts: 832
Last week was pretty good.
SFO-ORD - OJ or water
ORD-XXX-ORD (Envoy) - full PDB
ORD-SNA - full PDB!
SFO-ORD - OJ or water
ORD-XXX-ORD (Envoy) - full PDB
ORD-SNA - full PDB!
Jul 25, 2018, 9:15 am
#712
Join Date: Jun 2016
Location: Phoenix
Programs: AA Platinum Pro
Posts: 51
7/19 PHX - CLT Full PDB
7/20 CLT - SDF Full PDB
7/24 SDF - DFW Full PDB
7/24 DFW - PHX Full PDB (and lots of it cause the flight was delayed almost 2 hours while we sat on the plane)
7/20 CLT - SDF Full PDB
7/24 SDF - DFW Full PDB
7/24 DFW - PHX Full PDB (and lots of it cause the flight was delayed almost 2 hours while we sat on the plane)
Jul 25, 2018, 10:26 am
#713
Join Date: Sep 2014
Posts: 361
Fake out PDB thanks to a late arriving FA on LGA-ORD.....first row offered full PDB then they were offered water/OJ only along with the rest of us due to “our late start”. We actually boarded on time but our lead FAs got swapped out after boarding which I’ve never seen before.
To be fair it doesn’t sound like being late was her fault since AA didn’t give her much time to get to LGA.
To be fair it doesn’t sound like being late was her fault since AA didn’t give her much time to get to LGA.
Jul 25, 2018, 2:49 pm
#714
Join Date: Sep 2011
Location: LGA, JFK, LAX, SFO
Programs: AA EXP
Posts: 303
Last edited by brc757rr; Jul 26, 2018 at 2:30 pm
Jul 26, 2018, 8:45 am
#715
Join Date: Jul 2011
Posts: 2,313
Are you meaning "L" for Legacy when you put iUS and iAA? I'm assuming so, I'm lost if not
Jul 26, 2018, 11:29 am
#716
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
LAA SKB-MIA and water only as seen from MCE (DC based crew).....we also spent nearly two hours on the ground at MIA after landing waiting on a gate.....totally ridiculous.
LAA MIA-JFK and full PDB (MIA based)
LAA MIA-JFK and full PDB (MIA based)
Last edited by AANYC1981; Jul 26, 2018 at 2:42 pm
Jul 26, 2018, 2:31 pm
#717
Join Date: Sep 2011
Location: LGA, JFK, LAX, SFO
Programs: AA EXP
Posts: 303
Jul 26, 2018, 9:13 pm
#718
Join Date: Jul 2018
Location: Miami
Programs: AA EXP
Posts: 7
The LUS crews seem to consistently offer PDBs (with open bar!).
With the LAA crews it's usually either nothing at all or they offer a tray of water and orange juice. When asked by a passenger for something else, they say something to the extent of "just water and orange juice for now, other drinks after takeoff". Essentially, a more polite way of saying FU.
This has been my consistent observation over the last 3 years.
With the LAA crews it's usually either nothing at all or they offer a tray of water and orange juice. When asked by a passenger for something else, they say something to the extent of "just water and orange juice for now, other drinks after takeoff". Essentially, a more polite way of saying FU.
This has been my consistent observation over the last 3 years.
Last edited by ajwMiami; Jul 26, 2018 at 9:13 pm Reason: grammar
Jul 26, 2018, 9:22 pm
#719
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
The LUS crews seem to consistently offer PDBs (with open bar!).
With the LAA crews it's usually either nothing at all or they offer a tray of water and orange juice. When asked by a passenger for something else, they say something to the extent of "just water and orange juice for now, other drinks after takeoff". Essentially, a more polite way of saying FU.
This has been my consistent observation over the last 3 years.
With the LAA crews it's usually either nothing at all or they offer a tray of water and orange juice. When asked by a passenger for something else, they say something to the extent of "just water and orange juice for now, other drinks after takeoff". Essentially, a more polite way of saying FU.
This has been my consistent observation over the last 3 years.
Take some pride in your job and your airline, people. It does not cost you a dime.
Jul 26, 2018, 10:01 pm
#720
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
I’d be happy with water, white or red wine.....not that difficult since you pour from similar bottles with twist caps (at least for most of the wines I see in FC).