Jan 2, 2016, 5:51 pm
Last edit by: JDiver
AA Predeparture Beverages: When, What and Why not?
NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Older posts can be read in the archived thread here.NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
...
So there you have it.
...
So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
Predeparture Drinks / Beverage (PDB) - When, What and Why Not? (consolidated)
May 21, 2018, 9:09 am
#616
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5/19 AA942 JFK-MIA 763 - tray of water and OJ
5/19 AA2464 MIA-MCO 738 - full PDB
5/19 AA2464 MCO-MIA 738 - full PDB
5/19 AA1406 MIA-JFK 738 - nothing
5/19 AA2464 MIA-MCO 738 - full PDB
5/19 AA2464 MCO-MIA 738 - full PDB
5/19 AA1406 MIA-JFK 738 - nothing
May 21, 2018, 9:28 am
#617
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
May 21, 2018, 3:52 pm
#618
Join Date: Aug 2010
Posts: 191
5/18 SAN-DFW 10:55am departure, nada, nothing, no drinks until 45 minutes after departure, cookie served with meal, odd, no bread basket
5/18 DFW-MCI full PDB, multiple times as there was a delay due to wet carpet, multiple refills, multiple snack basket, excellent service! ex-TWA flight attendant
Go figure
5/18 DFW-MCI full PDB, multiple times as there was a delay due to wet carpet, multiple refills, multiple snack basket, excellent service! ex-TWA flight attendant
Go figure
DFW-SAN: nada, nothing
notice a pattern?
May 23, 2018, 3:13 pm
#619
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AA 1454 SFO-DFW nada, nothing at all!! No hot towel either before the meal service... But there was a hot towel during the descent though... Kinda Nice
AA 5941 DFW-HOU full PDB, great service indeed!!
AA 5941 DFW-HOU full PDB, great service indeed!!
May 24, 2018, 10:07 am
#620
Join Date: Jul 2007
Location: Boston
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Posts: 6
#1240 bos-ord no PDB
I [left]FAs busy with their own beverages so no PDB today. Plane was also very warm. Poorly ventilated. At least decent legroom if first
First flight on AA in many years. I remember why...
First flight on AA in many years. I remember why...
May 24, 2018, 5:53 pm
#621
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5/23 AA 862 CLT-MCO A-321: Full PDB. Only good thing about being on one of these crappy LUS 321s
May 26, 2018, 8:54 am
#622
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Failed PDB: 5/24 6:30AM JFK-CLT, sitting aisle, last row in F. Eventually FA asked if I would like a PDB, I replied, "water no ice please". Was given napkin on drink table, but FA never came back with my water. Row next to me got their PDBs.
Now, in fairness, she only asked me if I wanted a drink, she never claimed she would fulfill that wish, only acknowledged that I wanted one.
Now, in fairness, she only asked me if I wanted a drink, she never claimed she would fulfill that wish, only acknowledged that I wanted one.
May 26, 2018, 12:41 pm
#623
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EWR-DFW LAA 738 Full PDB
DFW-PSP LAA 738 Full PDB as seen from MCE
Only one UPG cleared and he was pulled up from coach right before the door closed
DFW-PSP LAA 738 Full PDB as seen from MCE
Only one UPG cleared and he was pulled up from coach right before the door closed
May 26, 2018, 12:55 pm
#624
Join Date: Feb 2016
Posts: 39
IAD to LAX 738 AA1362 No PDB no hot towels. Just food.
May 26, 2018, 4:38 pm
#625
Join Date: Apr 2009
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And who served that food........the pilots?
I thought all of the Legacy AA flight attendants were furious with Tom Horton and his management team. They certainly could not wait to jump into bed with Doug Parker, and sign those generous contracts.
Where's that love and admiration now? Why is everyone so unhappy once they put on those new uniforms? Come on out of that galley, y'all.......it won't kill you to perform your job instead of just collecting a paycheck.
If you can play "carnival barker" and solicit credit card applications, you can serve F passengers a drink and provide the service per established policy.
So sAAd.
I thought all of the Legacy AA flight attendants were furious with Tom Horton and his management team. They certainly could not wait to jump into bed with Doug Parker, and sign those generous contracts.
Where's that love and admiration now? Why is everyone so unhappy once they put on those new uniforms? Come on out of that galley, y'all.......it won't kill you to perform your job instead of just collecting a paycheck.
If you can play "carnival barker" and solicit credit card applications, you can serve F passengers a drink and provide the service per established policy.
So sAAd.
May 28, 2018, 2:51 pm
#626
Join Date: Dec 2017
Posts: 1,107
5/24 DFW-MFE MD80: Full PDB
5/28 MFE-DFW MD80: Full PDB
5/28 MFE-DFW MD80: Full PDB
May 29, 2018, 10:56 am
#627
Join Date: Jul 2007
Location: Boston
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5/28/18 1543 ORD-BOS No PDB 737-800
Nothing at all
Nothing at all
Got me excited by chipping at ice, but ignored us
Last edited by JonoVK; May 29, 2018 at 11:09 am Reason: Forgot date
May 29, 2018, 1:03 pm
#628
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May 29, 2018, 5:01 pm
#629
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PSP-PHX
Mesa CR9
Full PDB
Mesa CR9
Full PDB
May 30, 2018, 1:05 pm
#630
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5/26 AA 835 RDU-CLT A-319: Full PDB and mini bottles of water at the seat. Never seen that before. ^^^
5/26 AA 1852 CLT-SJU A-321: Full PDB despite a late boarding due to a late inbound ^^
5/29 AA 2496 SJU-PHL 737-800: No PDB despite a late boarding due to a late inbound
5/29 AA 778 PHL-RDU A-320: Full PDB despite my companion and I being the last two people to board ^^
5/26 AA 1852 CLT-SJU A-321: Full PDB despite a late boarding due to a late inbound ^^
5/29 AA 2496 SJU-PHL 737-800: No PDB despite a late boarding due to a late inbound
5/29 AA 778 PHL-RDU A-320: Full PDB despite my companion and I being the last two people to board ^^