Jan 2, 2016, 5:51 pm
Last edit by: JDiver
AA Predeparture Beverages: When, What and Why not?
NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Older posts can be read in the archived thread here.NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
...
So there you have it.
...
So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
Predeparture Drinks / Beverage (PDB) - When, What and Why Not? (consolidated)
Nov 30, 2017, 2:18 pm
#286
Join Date: Mar 2008
Location: New Orleans
Programs: AA EXP
Posts: 655
29 Nov (aka yesterday)
MSY-dfw FULL PDB
dfw-mia FULL PDB
mia-mco FULL PDB + 2 PDS (snacks!)
mco-dfw FULL PDB
dfw-MSY FULL PDB
Crews were all pretty nice and mellow, as was I for most of the day.
This is based on participation, not observation.
(if you need more eqm this long day is not a bad way to do it!)
MSY-dfw FULL PDB
dfw-mia FULL PDB
mia-mco FULL PDB + 2 PDS (snacks!)
mco-dfw FULL PDB
dfw-MSY FULL PDB
Crews were all pretty nice and mellow, as was I for most of the day.
This is based on participation, not observation.
(if you need more eqm this long day is not a bad way to do it!)
Nov 30, 2017, 2:40 pm
#287
Suspended
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Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
AA 83 LAX-AKL Nov 2017 (on the awesome B789)
PDB offered. IIRC, choices were sparkling, orange juice and water.
Pleasant crew, friendly cabin crew, and bonus: nice chat with 2 of the pilots.
PDB offered. IIRC, choices were sparkling, orange juice and water.
Pleasant crew, friendly cabin crew, and bonus: nice chat with 2 of the pilots.
Nov 30, 2017, 3:01 pm
#288
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Dec 4, 2017, 10:22 am
#289
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Join Date: May 2013
Location: NYC
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LGA-ORD
LAA 738 (in seat AVOD!)
Delayed an hour and still full PDB and all jackets hung.
LAA 738 (in seat AVOD!)
Delayed an hour and still full PDB and all jackets hung.
Dec 4, 2017, 3:14 pm
#290
Join Date: Apr 2000
Location: Palm Beach/ New England
Programs: AA EXP 3MM, DL GM, Marriott Platinum
Posts: 4,382
DFW-MCI AA2718, B737, Sunday, December 3 departure 8:50pm.
No PDBs
Boarded about five minutes earlier than usual. Plane was only half full. Entire aircraft was boarded by 8:30pm. Two FAs milled around the First galley. No PDBs. Gate agent arrived and upgraded someone from coach to the one empty F seat. Door closed. No PDBs. Sat at gate for additional 5 minutes, and pushed around 8:45pm. No PDBs.
No PDBs
Boarded about five minutes earlier than usual. Plane was only half full. Entire aircraft was boarded by 8:30pm. Two FAs milled around the First galley. No PDBs. Gate agent arrived and upgraded someone from coach to the one empty F seat. Door closed. No PDBs. Sat at gate for additional 5 minutes, and pushed around 8:45pm. No PDBs.
Dec 4, 2017, 3:34 pm
#291
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
12/1/17, AA1280 PHX-JFK B738 Full PDB promptly served
12/1/17, AA1 JFK-LAX A321T Full PDB with refills if desired.
12/1/17, AA1 JFK-LAX A321T Full PDB with refills if desired.
Dec 5, 2017, 7:57 pm
#292
Join Date: May 2005
Location: TUS
Programs: AA Plat, Hyatt Globalist
Posts: 552
12/4/17 AA 2409 RNO-DFW. Nada
12/4/17 AA 1408 DFW-OKC. Water or OJ.
The RNO-DFW flight was particularly galling. It appeared there was some kind of FA training going on; great to see the best practices of LAA being passed on.
One airborne, the lead FA provided an extra mini and full can of mixer, with a comment of "since I didn't provide a pre-departure beverage I'm giving you an extra...", which of course is lAAzier than making the second drink herself.
12/4/17 AA 1408 DFW-OKC. Water or OJ.
The RNO-DFW flight was particularly galling. It appeared there was some kind of FA training going on; great to see the best practices of LAA being passed on.
One airborne, the lead FA provided an extra mini and full can of mixer, with a comment of "since I didn't provide a pre-departure beverage I'm giving you an extra...", which of course is lAAzier than making the second drink herself.
Dec 6, 2017, 8:00 am
#293
Join Date: Nov 2009
Location: DTW
Programs: AA Exec Plt , Marriott Ambassador
Posts: 592
Out of eight flights in the past few weeks, I've gotten served a PDB once, on a delayed A321 DFW-SAT. The other seven flights, nothing. In fact, on a recent DTW-MIA flight, my family occupied seven of the eight FC seats. I asked the FA if we could get a beverage and his reply was "I'm not paid while the aircraft door is open. I'll get you a drink after we take off." I travel mostly paid F domestically and J internationally and I'm really starting to get tempted to complain to AA, not that it will really matter. From the lack of PDB and often running out of champagne in flight or worse not even having it stocked, I'm starting to get irritated.
I travel mostly paid F domestically and J internationally and I'm really starting to get tempted to complain to AA, not that it will really matter. From the lack of PDB and often running out of champagne in flight or worse not even having it stocked, I'm starting to get irritated.
Dec 6, 2017, 8:32 am
#294
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Join Date: May 2012
Location: MCO
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Posts: 12,809
12/6/17 AA1555 MCO-JFK: full PDB
Great crew overall. In line with what should be expected on a domestic F flight.
Great crew overall. In line with what should be expected on a domestic F flight.
Dec 6, 2017, 8:46 am
#295
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Out of eight flights in the past few weeks, I've gotten served a PDB once, on a delayed A321 DFW-SAT. The other seven flights, nothing. In fact, on a recent DTW-MIA flight, my family occupied seven of the eight FC seats. I asked the FA if we could get a beverage and his reply was "I'm not paid while the aircraft door is open. I'll get you a drink after we take off." I travel mostly paid F domestically and J internationally and I'm really starting to get tempted to complain to AA, not that it will really matter. From the lack of PDB and often running out of champagne in flight or worse not even having it stocked, I'm starting to get irritated.
I travel mostly paid F domestically and J internationally and I'm really starting to get tempted to complain to AA, not that it will really matter. From the lack of PDB and often running out of champagne in flight or worse not even having it stocked, I'm starting to get irritated.
Dec 6, 2017, 10:15 am
#296
Join Date: Jan 2007
Location: Laguna Niguel, CA
Programs: AA PLT, 1.8mm
Posts: 6,988
Dec 10, 2017, 9:39 am
#297
Join Date: Apr 2005
Location: SoCal
Posts: 621
12/9/17 AA2543 MIA-LAX: nothing
Door closed a few minutes early, but the captain announced additional bags had to be loaded. We sat at the gate another 20 minutes, but no attempt was made to offer PDB.
Door closed a few minutes early, but the captain announced additional bags had to be loaded. We sat at the gate another 20 minutes, but no attempt was made to offer PDB.
Dec 10, 2017, 9:46 am
#298
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
12/8/17 AA1280 PHX-JFK: Tray of OJ and water (no ice) emerged from the galley. A discrete request for club soda with ice was granted. ^
12/9/17 AA1 JFK-LAX: Full PDB
12/9/17 AA1 JFK-LAX: Full PDB
Dec 12, 2017, 3:01 pm
#299
Join Date: Oct 2007
Location: DFW
Programs: AA EXP (2MM), HHonors Diamond
Posts: 443
12/5 DFW-LAX Flight 1246 LAA crew - No PDB, nothing but a bunch of F/A's standing around chatting
12/5 LAX-OGG Flight 253 LAA crew - Proper PDB
12/11 OGG-PHX Flight 645 LUS crew - Proper PDB
12/11 PHX-DFW Flight 649 LUS crew - Proper PDB
12/5 LAX-OGG Flight 253 LAA crew - Proper PDB
12/11 OGG-PHX Flight 645 LUS crew - Proper PDB
12/11 PHX-DFW Flight 649 LUS crew - Proper PDB
Dec 13, 2017, 4:02 am
#300
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