Jan 2, 2016, 5:51 pm
Last edit by: JDiver
AA Predeparture Beverages: When, What and Why not?
NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Older posts can be read in the archived thread here.NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
...
So there you have it.
...
So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
Predeparture Drinks / Beverage (PDB) - When, What and Why Not? (consolidated)
Nov 7, 2017, 2:53 pm
#256
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
11/4 AA 2108 RDU-PHL A-319: Full PDB ^^
11/4 AA 4544 PHL-STL EMB-175: Full PDB ^^
No surprise given the routes and the crews but still much appreciated.
11/4 AA 4544 PHL-STL EMB-175: Full PDB ^^
No surprise given the routes and the crews but still much appreciated.
Nov 7, 2017, 6:46 pm
#257
Join Date: Apr 2016
Location: San Diego
Programs: Plat Pro AAdvantage, but defected to BAEC
Posts: 1,222
11/6 AA298 HNL-LAX Water, OJ and bubbles offered after everyone had boarded and we were still 15 mins before departure time. Service in the air was good, but I was driving on the other side, so didn't partake as much as I would have liked!
Nov 11, 2017, 6:37 pm
#258
Join Date: Oct 2007
Location: DFW
Programs: AA EXP (2MM), HHonors Diamond
Posts: 443
MR from hell, but got me what I needed! 
DFW-BOS - None LAA crew
BOS-DCA - Full PDB LUS crew
DCA-PHL - Full PDB Republic crew
PHL-SEA - None LUS crew
SEA-ORD - Full PDB LAA crew
ORD-DCA - Full PDB LAA crew
DCA-BOS - Full PDB LUS crew
BOS-DFW - Full PDB LAA crew
DFW-BOS - None LAA crew
BOS-DCA - Full PDB LUS crew
DCA-PHL - Full PDB Republic crew
PHL-SEA - None LUS crew
SEA-ORD - Full PDB LAA crew
ORD-DCA - Full PDB LAA crew
DCA-BOS - Full PDB LUS crew
BOS-DFW - Full PDB LAA crew
Nov 12, 2017, 8:57 am
#259
Join Date: Mar 2012
Location: London, UK
Programs: BA Executive Club (Silver), Le Club Accor (Silver)
Posts: 680
Sat 4 November AA277 DFW-DEN Only water offered on a tray
Sat 11 November AA1505 ONT-DFW Nothing at all offered despite a nice leisurely boarding
Poor show for my last two AA domestic flights of the year.
Sat 11 November AA1505 ONT-DFW Nothing at all offered despite a nice leisurely boarding
Poor show for my last two AA domestic flights of the year.
Nov 12, 2017, 2:10 pm
#260
Join Date: Mar 2012
Location: DCA
Programs: American AAdvantage EXP, World of Hyatt Explorist, Marriott Rewards Titanium, MGM Rewards Gold
Posts: 426
Not bad percentage of PDBs. Hope you didn’t do that all in one day!
Nov 13, 2017, 7:59 am
#261
Join Date: Nov 2005
Location: Wembley, Middx, England
Programs: BA Gold, Marriott Platinum, Hilton Gold
Posts: 775
25 October – AA 723 – DUB – PHL - water / orange juice / champers
25 October – AA 769 - PHL – MCO - Full PDB (and a full flight)
6 November – AA 768 - MCO – PHL – water & OJ only (FA said due to the full flight they were too busy)
6 November – AA 722 – PHL – Dub – water / orange juice / champers
25 October – AA 769 - PHL – MCO - Full PDB (and a full flight)
6 November – AA 768 - MCO – PHL – water & OJ only (FA said due to the full flight they were too busy)
6 November – AA 722 – PHL – Dub – water / orange juice / champers
Nov 13, 2017, 1:34 pm
#262
Join Date: Jul 2017
Location: FL
Programs: AA ExPlat | UA Gld | DL Gld
Posts: 85
Nov 11 DCA > TPA 730pm flight.
Full PBD - first class half full, in fact entire plane only had 33 people on flight.
Full PBD - first class half full, in fact entire plane only had 33 people on flight.
Nov 13, 2017, 1:36 pm
#263
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
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Posts: 33,857
11/10 AA 2212 RDU-DFW 737-800: Full PDB ^^
11/10 AA 2496 DFW-LAX A-321: Full PDB ^^
11/12 AA 1595 LAX-RDU 737-800: No PDB. I'm sure they'll just blame the Listeria outbreak like they're doing for every other issue out of LAX
11/10 AA 2496 DFW-LAX A-321: Full PDB ^^
11/12 AA 1595 LAX-RDU 737-800: No PDB. I'm sure they'll just blame the Listeria outbreak like they're doing for every other issue out of LAX
Nov 14, 2017, 11:12 am
#264
Join Date: Sep 2016
Location: PBI/MIA
Programs: AAdvantage Gold, HHonors Diamond, Marriott Gold, Skymiles, Mileage Plus
Posts: 397
Nov 10 CLT-IAH LUS Full PDB
Nov 10 DFW-SEA LAA No PDB, but good service otherwise
Nov 13 SEA-PHX LAA Full PDB
Nov 13 DFW-CLT LUS Full PDB
My upgrades on the flights to DFW didn't clear in either direction, so not sure what happened then. Service in back on IAH-DFW was water and juice only.
Nov 10 DFW-SEA LAA No PDB, but good service otherwise
Nov 13 SEA-PHX LAA Full PDB
Nov 13 DFW-CLT LUS Full PDB
My upgrades on the flights to DFW didn't clear in either direction, so not sure what happened then. Service in back on IAH-DFW was water and juice only.
Nov 14, 2017, 11:32 am
#265
Join Date: Dec 2009
Location: New Orleans (MSY)
Programs: AA EXP, IHG PLT, Hilton Gold, Hyatt Explorist, Amtrak, WN
Posts: 2,617
11/12 AA2386 IAH-DFW LAA MD-80 - No PDB. Boarding started early and finished at T-10 minutes. It was one of those flights where could tell there wasn't going to be any PDB right upon boarding...
11/12 AA3396 DFW-SHV Envoy E175 - Full PDB.
11/12 AA3396 DFW-SHV Envoy E175 - Full PDB.
Nov 15, 2017, 2:42 pm
#266
Original Poster
Join Date: Mar 2010
Location: DEN
Programs: Double OWE (AA EXP, QF Plat), FI Gold
Posts: 1,887
10 NOV AA342 ORD-MIA 772 1/2 Full PDB 1/2 Tray of water/OJ
One FA provided full PDB service to his aisle, the other only a tray of water and OJ to hers. Of course, I was on her aisle. It was ridiculous to see the difference in service from aisle to aisle.
One FA provided full PDB service to his aisle, the other only a tray of water and OJ to hers. Of course, I was on her aisle.
It was ridiculous to see the difference in service from aisle to aisle.
Nov 16, 2017, 12:59 pm
#267
Join Date: May 2013
Location: SMF / SFO
Posts: 226
Nov 16 AA349 DFX-SFO LAA
Last minute water/OJ tray service..
1 hour into the flight the beverage service still hasn't started (there's been a conversation going on between the flight attendants till now).
Last minute water/OJ tray service..
1 hour into the flight the beverage service still hasn't started (there's been a conversation going on between the flight attendants till now).
Nov 16, 2017, 4:12 pm
#268
Join Date: Sep 2011
Location: LGA, JFK, LAX, SFO
Programs: AA EXP
Posts: 302
What an absolute joke. I hope you asked the lAAzy FA for a full PDB.
Last edited by brc757rr; Nov 16, 2017 at 8:07 pm
Nov 17, 2017, 6:48 am
#270
Join Date: Jul 2006
Location: LON
Programs: AA, BA
Posts: 75
Here is the scorecard from a number of internal flights completed in November:-
11/1: PHL-FLL Full PDB (LUS).
11/4: FLL-CLT Full PDB (LUS).
11/4: CLT-SAN Full PDB (LUS). Excellent service in general on this flight.
11/7: SAN-DFW Full PDB (LUS route?)
11/7: DFW-MIA Nothing (LAA). The crew were totally determined to serve nothing, despite plenty of time to do so.
11/11: FLL-ORD - (LAA). A choice of two drinks, advertised as water with ice, or water with no ice! Decisions, decisions...
11/1: PHL-FLL Full PDB (LUS).
11/4: FLL-CLT Full PDB (LUS).
11/4: CLT-SAN Full PDB (LUS). Excellent service in general on this flight.
11/7: SAN-DFW Full PDB (LUS route?)
11/7: DFW-MIA Nothing (LAA). The crew were totally determined to serve nothing, despite plenty of time to do so.
11/11: FLL-ORD - (LAA). A choice of two drinks, advertised as water with ice, or water with no ice! Decisions, decisions...
