Jan 2, 2016, 5:51 pm
Last edit by: JDiver
AA Predeparture Beverages: When, What and Why not?
NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Older posts can be read in the archived thread here.NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
...
So there you have it.
...
So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
Predeparture Drinks / Beverage (PDB) - When, What and Why Not? (consolidated)
Sep 28, 2018, 1:11 pm
#841
Original Poster
Join Date: Mar 2010
Location: DEN
Programs: Double OWE (AA EXP, QF Plat), FI Gold
Posts: 1,887
9/24 AA959 MIA-PTY 738 Standard international PDB of water, OJ, sparkling wine (I've never seen it on a narrow-body international flight before, but hey, it was something).
9/27 AA960 PTY-MIA 738 Full PDB offered, but since it was 6:30am on a work day I passed.
9/27 AA960 PTY-MIA 738 Full PDB offered, but since it was 6:30am on a work day I passed.
Sep 30, 2018, 8:45 pm
#842
Join Date: May 2011
Location: Hoboken, NJ
Programs: AA Gold
Posts: 194
9/30 AA1295 PHX-DFW
Full PDB served.
Full PDB served.
Sep 30, 2018, 8:56 pm
#843
Moderator: American AAdvantage, Travel Safety/Security & Texas, FlyerTalk Evangelist
Join Date: Sep 2006
Location: AUS / GRK
Programs: AA, HHonors, Hertz
Posts: 13,485
9/30 AA 1175 DFW-SFO
Full PDB served.
Full PDB served.
Oct 1, 2018, 12:43 am
#845
Join Date: Jan 2012
Location: OC, CA
Programs: AA EXP, 2MM, HH Diamond
Posts: 832
LAX-LAS-LAX this week - full PDB both ways.
Oct 1, 2018, 11:12 am
#846
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
- First day of crew integration! Full PDB LGA-ORD 👍
Oct 1, 2018, 5:07 pm
#847
Join Date: Nov 2009
Location: DFW
Posts: 270
Full PDB. DFW-GEG. Nice. First time in a long time to have a late Monday flight so having an adult beverage!!!
Oct 1, 2018, 8:21 pm
#848
Join Date: Nov 2015
Location: FL, USA
Programs: AA Plat, Hyatt Explorist, Hilton Diamond, IHG Plat, Marriot Gold
Posts: 1,666
9/17, AA1368 - MIA-LAS - 3/4 PDB - Tray with water OJ from a (non-smiling surly I want to be anywhere but here) FA. Asked for a beer. Got a 'fine'. No eye contact. No smile. Delivered by the same (I hate all of you) FA, with no smile, no eye contact again. In fact she did not smile or make eye contact with anyone during the flight. The same ('somebody kill me please') FA never confirmed pre-orders and ran out of pre-order choices. (Mrs and I were in the back of 767 business class.) We did get what we pre-ordered but, the lady in the middle did not. Needless to say, she was not happy.
Can't complain about the hard product - B767 1-2-1 business class - but the soft product leaves a lot to be desired. I would easily put up with a surly FA for a very comfortable ride.
Can't complain about the hard product - B767 1-2-1 business class - but the soft product leaves a lot to be desired. I would easily put up with a surly FA for a very comfortable ride.
9/21, AA1368 - LAS-MIA. Boarded on time, maybe a little early. Boarding 99% complete 15 minutes before scheduled departure. FA's up front talking and drinking from water bottles. For first class... NOTHING. (We were catered / re-catered around departure time.) Then delayed about 30 minutes due to Air Force One. And again, we got... NOTHING.
Service during the flight was a bit strange. Friendly crew, but after the first drinks and meal service, if you wanted a drink you had to go to the galley to get it. Again, friendly crew gabbing up front but ignored call buttons. When you got to the galley, super friendly and eager to get you what you wanted. So in the air, it was fine. Just strange.
(FWIW - In chatting with the crew... on this flight, they fly MIA-LAS-MIA same day. They do about 80 hours a month. That works out to 9-10 work days a month. Not bad.)
Service during the flight was a bit strange. Friendly crew, but after the first drinks and meal service, if you wanted a drink you had to go to the galley to get it. Again, friendly crew gabbing up front but ignored call buttons. When you got to the galley, super friendly and eager to get you what you wanted. So in the air, it was fine. Just strange.
(FWIW - In chatting with the crew... on this flight, they fly MIA-LAS-MIA same day. They do about 80 hours a month. That works out to 9-10 work days a month. Not bad.)
Oct 3, 2018, 5:49 pm
#849
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Full PDB on ORD-LGA tonight LAA as seen from MCE and NYC based crew. 738 eqp....middle seat empty next to me so can’t complain!
Oct 3, 2018, 10:24 pm
#850
Join Date: Nov 2012
Location: BHM
Programs: AA Executive Platinum
Posts: 70
9/29
AA1865 DCA-CLT (LUS) - Full PDB
AA649 CLT-SAN (LUS) - Full PDB
10/3
AA2246 SAN-DFW (LAA) - Tray of water
AA2752 DFW-DCA (LAA) - Tray of water (but good service in the air)
AA1865 DCA-CLT (LUS) - Full PDB
AA649 CLT-SAN (LUS) - Full PDB
10/3
AA2246 SAN-DFW (LAA) - Tray of water
AA2752 DFW-DCA (LAA) - Tray of water (but good service in the air)
Oct 3, 2018, 10:38 pm
#851
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Does anyone know how the crews are getting mixed via bases now after the 10/1 integration? I'm seeing NYC being stellar and it seems like DFW is still stuck in LAA land which is not surprising given the LAA base there.
Oct 4, 2018, 2:55 pm
#852
Join Date: Jun 2014
Location: TPA
Programs: BA Silver; Hilton Gold; IHG Diamond Ambassador; Marriott Gold
Posts: 2,811
10-03 AA1379 MIA-TPA Full PDB. 2nd drink and snack basket in the air despite very short flight.
Oct 4, 2018, 7:21 pm
#853
Join Date: Mar 2011
Location: SoCal
Programs: AA EXP, HHonors LTDia, Marriott Plat
Posts: 639
Oct 4, 2018, 9:27 pm
#854
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
Hence, "let's streamline this by eliminating the PDB".
Oct 5, 2018, 11:12 am
#855
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
9/29 AA 409 CLT-PHL A-321: Full PDB
10/2 AA 2348 CLT-BOS 737-800: Full PDB. This was surprising as we were an hour late and a full flight, good job F/As who actually try.
10/2 AA 2348 CLT-BOS 737-800: Full PDB. This was surprising as we were an hour late and a full flight, good job F/As who actually try.