Bison9073

I'm scheduled to fly through CLT on Tuesday next week. I called AA just to let them know that I am willing to be re-routed through DFW to my final destination, just to free up the seats in CLT, since they will be recovering from all the disruptions, but they said they cannot do that.......I re-iterated that I wasn't trying to change any origins or destinations, I was just trying to help them out........Couldn't/wouldn't do it....

Just didn't quite make sense to me.....

BThumme

Not surprised at all. If you really wanted to help them out, you would pay them a nice change fee + fare differential and be a good customer

morrisunc

will they leave any aircraft in MIA?

ty97

Highly doubtful, unless perhaps they are in hangars. AA (and the other airlines) will get their planes out of the impact zone. There were a number of ferry flights to various airports from MIA this morning to help get the planes out. Embry Riddle University flew all of their aircraft out of harm's way earlier today too.

ty97

Following up on this, the Florida waiver has been extended for travel scheduled October 5 - 10

Hurricane Matthew - Florida
Information current as of October 6, 2016

If you’re traveling to/through/from:

Daytona Beach, Florida (DAB)
Fort Lauderdale, Florida (FLL)
Jacksonville, Florida (JAX)
Key West, Florida (EYW)
Melbourne, Florida (MLB)
Miami, Florida (MIA)
Orlando, Florida (MCO)
West Palm Beach, Florida (PBI)
The change fee may be waived if you:

Are traveling on an American Airlines flight
Bought your ticket by October 4, 2016
Are scheduled to travel October 5 - 10, 2016
Can travel October 5 - 15, 2016
Don't change your origin or destination city

BThumme

I find it odd that in extreme situations like this they won't let you change the destination city. No doubt many people will be affected by this; would it not be possible or in AA's interest to get pax to Western/Northwestern Florida, heck even Atlanta, if they are willing? TPA, RSW, any of the western regional airports that don't require a route through MIA?

teddybear99

They always predict the worst, and hope for the best. If they don't, people will not take it seriously (see Andrew 1992), not take caution, and not evacuate. Loss of life will then occur and lawsuits (we have become a very litigious society) against those who are considered liable for the public's safety will happen.


South Florida had very little damage, some older trees were knocked down. The building codes throughout the state of Florida were strengthened after Andrew in 1992, and the plethora of storms in 2004/5. Unlike Haiti, Jamaica, Cuba, and the Bahamas we will see some damage, but not much catastrophic as has been seen in those countries. Before Andrew we used to see homes framed by 2x4's, now everything is supposed to be concrete block. Mobile homes even have stronger restrictions.


Back on topic, AA has restarted operations in MIA, but as noted above, they flew all planes possible (remember this is also a MRO hub) out of MIA before the storm, so it will take some time to get back to normal, most likely Sunday. The airport reopened at 6 am and the first arriving international flights originally scheduled for 4-6 am were delayed until past 10 am.

FLL is coming up slowly as well after the airport reopened at 11 am, and the first arrivals scheduled to come in around 12:45 pm

BostonFlyer1624

:-: Hey guys,


I booked a BOS-DOH-CPT flight on QR for next summer using AA award miles. If QR cancels the flight, what happens? Would the reroute me on BA? If so, do I need to pay the high fuel charges? Or would they just refund the miles?

Thanks

PaceLaw2012

Just tried to book a flight from BWI-MIA; EXP Agent said they cant do any ticketing now because the pricing tool is down until appx 10pm Eastern, but hopefully will be back up sooner.

Thought i'd let everyone know.

wrp96

Wonder if it's related to the Sabre outage other airlines are reporting

Orion

I am trying to book travel into DFW for Sunday, Oct 23, 2016. Scant availability and high prices. Is something going on in Dallas? From northeast is the worst, WAS, NYC and BOS on AA.

JDiver

As the issue dealt with here has been fixed by AA the same day it was reported, we will merge it into the OSO / IROPS thread (and thence to archives).

/Moderator

stc

They should rebook you at no additional cost to you.

akelkar

Hey everyone, my brother is currently stuck in PHL, originally booked on AA 3994 which AA.com is showing up as cAAncelled. They've rebooked him onto the next available flight tomorrow morning at 9:40 AM (AA 4451). Weather at PHL and ALB seems clear so he doesn't think it's a weather delay (probably mechanical)

Sorry if I couldn't find this anywhere, but is he entitled to compensation/a hotel booking overnight from AA? How should he go about this from the CSA at the airport?

GregL

Canceled due to crew availability.

Definitely within AA's realm of control. Whether they will pay or just provide a distressed traveler rate is up for debate. I'd ask the person who has rebooked him.

Greg