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ARCHIVE: AA OSO, IROPS / IRROPS, delay, cancelation etc. resources thru 2019

Old Dec 26, 2015, 4:07 pm
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ARCHIVE: AA OSO, IROPS / IRROPS, delay, cancelation etc. resources thru 2019

Old Aug 20, 2016, 5:54 pm
  #511  
 
Join Date: Jul 2010
Location: SFO
Programs: AA EXP
Posts: 5,270
Originally Posted by chinafish
This is my first time traveling alone in a very long time, and the first time away from my toddler son. I'm worried in my emotional state I'll muck it up and blow my chances of getting home today. The last thing I want us stuck in ORD overnight.
There's not a whole lot you can do at this point, but the plus side to that is there's not much you can do to "muck it up" either. Just talk to an agent as soon as you can. If you do have to stay in ORD, it's not the end of the world (most of us have been there at one point or another). Good luck
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Old Aug 20, 2016, 6:00 pm
  #512  
 
Join Date: Dec 2015
Posts: 121
My app is still showing a 7:20 on time departure for AA46 but flight aware is showing 7:45... Sigh.... We're arriving at a gate so I'll be mad dashing to AC!
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Old Aug 20, 2016, 6:32 pm
  #513  
 
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,670
Might be too late, but the later BA flight (BA296) is showing J5 and departing in 60 mins.
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Old Aug 20, 2016, 6:34 pm
  #514  
 
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,670
Alternatively, I'm not sure what OP's final destination is, but if s/he didn't make it onto AA98, AA54 to MAN is showing J2 Y7 and departing in two hours (at 9:40). One could ask to be rerouted to MAN if all the LHR flights are full/impossible and getting to the UK tomorrow morning is a priority.
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Old Aug 20, 2016, 6:57 pm
  #515  
 
Join Date: Jun 2014
Location: TPA
Programs: BA Silver; Hilton Gold; IHG Diamond Ambassador; Marriott Gold
Posts: 2,820
LukasVIE called it: AA46 is now showing a 10:06 departure! Hopefully AA did not give OP a hard time and his bag is now duly checked in. Or maybe we're not hearing any updates because OP is boarding the BA flight as we type?
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Old Aug 20, 2016, 7:08 pm
  #516  
 
Join Date: Dec 2015
Posts: 121
Drama!

I got off the plane, waited for my little roller suitcase, ran to the lounge, who confirmed that I won't make my flight. Best bet was to go to claim my bag, go to check in counter and rebook.

So I did that (that was an extra workout hauling the bags around and dodging people). Got to the desk. Who confirmed that I won't get on my original flight AA46. The later flight AA98 has no seats. And BA296 check in was closing at that moment and I won't be able to make it to the BA check in which is in a different terminal.

So as I was despairing on what to do, my app showed that AA46 has been delayed to 9:50pm instead of three original 7:20pm departure time.

The check in agent called the gate who reopened the flight to check me in.

So I am on my original flight, although delayed by 2.5 hours, but I have a boarding pass and a seat. I'm now inside the H/K AC calming down my poor nerves with... An artichoke soup...

I'm going home to all my babies!!! Thank you all once again!!

Never have I been:
- so excited about a plane taking off when we were finally in the air at RIC
- and so excited about a flight getting delayed when it popped up on my app that AA46 was delayed and the check in agent and gate agent helped me to let me check my bag on.
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Old Aug 20, 2016, 7:12 pm
  #517  
 
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,670
Wonderful news! Safe travels and enjoy the time with your family.
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Old Aug 20, 2016, 7:19 pm
  #518  
 
Join Date: Dec 2015
Posts: 121
The agent at check in had been very surprised that the agent at RIC refused to check my bag through.

Maybe I should have kicked up a fuss. It would have reduced a lot of stress for me.

I'm now still on the same flight regardless so I'm a happy bunny. But I'm definitely sending some feedback after the trip. It'll probably just go into the ether and nobody will look at it but I'll still send it.
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Old Aug 20, 2016, 7:22 pm
  #519  
 
Join Date: Jul 2010
Location: SFO
Programs: AA EXP
Posts: 5,270
Originally Posted by chinafish
I'm now still on the same flight regardless so I'm a happy bunny. But I'm definitely sending some feedback after the trip. It'll probably just go into the ether and nobody will look at it but I'll still send it.
I'd keep it short and focus on the refusal to through-check your bag, which is a crystal-clear violation of policy. If you're lucky it might result in a memo getting sent to the RIC station or something like that.
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Old Aug 20, 2016, 7:35 pm
  #520  
 
Join Date: Jun 2014
Location: TPA
Programs: BA Silver; Hilton Gold; IHG Diamond Ambassador; Marriott Gold
Posts: 2,820
Originally Posted by chinafish
So as I was despairing on what to do, my app showed that AA46 has been delayed to 9:50pm instead of three original 7:20pm departure time.

The check in agent called the gate who reopened the flight to check me in.
Thank God for accommodating agents.

Congratulations.

(AA 46 has currently slipped again to 10:25. Delayed 3 hrs and counting.)
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Old Aug 20, 2016, 8:20 pm
  #521  
 
Join Date: Dec 2015
Posts: 121
I'm now on board. Not in my original seat but still in J. 14J to be precise so I still got my window seat. Looks like they had deplaned before as they said "Welcome on board again."

Phew.
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Old Aug 20, 2016, 8:25 pm
  #522  
 
Join Date: Dec 2015
Posts: 121
Originally Posted by SpammersAreScum
(AA 46 has currently slipped again to 10:25. Delayed 3 hrs and counting.)
Just out of interest, where are you seeing this? My app and flight aware are still showing 2150 departure.
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Old Aug 20, 2016, 8:36 pm
  #523  
 
Join Date: Jun 2013
Location: US
Programs: AAdvantage
Posts: 1,753
Originally Posted by rjw242
But as has already been pointed out -- the baggage check-in cutoff is based on scheduled departure time.
That's what it says on AA.com, but in practice it's based on the current ETD.

Originally Posted by chinafish
What a turn of events. We're talking off in 15 mins.

And the UK helpline told me my ORD LHR flight is booked on etihad stock so I need to call them.

*Head desk*
That would only be correct if you were connecting to a non-AA flight on non-oneworld stock, in which case AA will not offer misconnect protection. I'm not sure if this also applies when it's an AA flight; I'll look into it.

Originally Posted by rjw242
I'd keep it short and focus on the refusal to through-check your bag, which is a crystal-clear violation of policy. If you're lucky it might result in a memo getting sent to the RIC station or something like that.
Agreed. Definitely complain about the agent at RIC, but for best results don't do it like the poster who later made a game out of their complaint.
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Old Aug 20, 2016, 8:40 pm
  #524  
 
Join Date: Jul 2010
Location: SFO
Programs: AA EXP
Posts: 5,270
Originally Posted by ThreeJulietTango
That's what it says on AA.com, but in practice it's based on the current ETD.
Really good to know. Thanks!
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Old Aug 20, 2016, 8:44 pm
  #525  
 
Join Date: Jun 2014
Location: TPA
Programs: BA Silver; Hilton Gold; IHG Diamond Ambassador; Marriott Gold
Posts: 2,820
Originally Posted by chinafish
Just out of interest, where are you seeing this? My app and flight aware are still showing 2150 departure.
Very odd. FlightAware still shows me 10:25 CDT for AA46 departure. I've force reloaded the page, to make sure I'm not seeing cached data.

Update: And now it says 9:49.

Last edited by SpammersAreScum; Aug 20, 2016 at 8:53 pm
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