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AA Concierge Key / ConciergeKey / CK members lounge (master thread)

Old Dec 18, 15, 1:53 pm
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Last edit by: Extraordinary1
American Airlines ConciergeKeySM / "CK" Program (by invitation only)
(Includes Executive Platinum status and Admirals Club membership)

NOTE: For questions such as "How can I get Concierge Key?" or "This is my spend: will I get CK?" Please refer to the How do I make / making AA Concierge Key / ConciergeKey / CK?thread

Also see AA Concierge Key invitations / renewal for 2019 status (out early 12/2018).


13 Apr 2020:
AAdvantage extends CK status is extended automatically until Jan 31, 2022.

"The ConciergeKey Program is an exclusive program that American Airlines has for our very top customers. This is by invitation only and a very exclusive club." (Billy Sanez for AA)

ConciergeKey Services are provided to a select group of VIPs to facilitate travel on AA. The program is offered on an invitation basis only and is targeted at customers who control travel policy for large organizations. Customers who generate a high amount of revenue for AA may also be invited into this program (possibly those who spend upwards of US$60k a year on travel with AA).

Services provided include airport escorts and pre-boarding (seems variable, more likely during OSO?); assistance with flight changes, seat changes, and upgrade requests via their own dedicated telephone line. In addition, there is the ability to communicate directly with ConciergeKey associates via a dedicated email address. ConciergeKeySM representatives will also monitor day of travel of ConciergeKey members and will proactively reroute or rebook travel when necessary. ConciergeKey status allows check-in at First Class counters, as well as access to elite lines through security at certain airports. Miles and copay upgrades with copay waived.

ConciergeKey is now a distinct elite tier, above Executive Platinum. ConciergeKey benefits include membership to the Admirals Club, international miles upgrades with copayment waived, as well as two additional System-Wide Upgrades (SWU's) as part of CK membership.

CK members have access to Flagship Check-in on any flight, and CK will have Flagship Lounge access when flying a OneWorld airline.

As of 1 Jan 2017, Concierge Key members have upgrade requests prioritized over all other tiers: CK members have an upgrade window of (up to) 120 hours (Executive Platinum member's will retain the 100 hour upgrade window). CK members will board ahead of other passengers.

Regarding Concierge Key tier benefits coming in 2017, please see: New Concierge Key Benefits for 2017: New CK Elite Status Tier

Please: do respect members' privacy by refraining from asking for overly personal information and details relating to ConciergeKey membership or nomination. If your question receives no response, consider the member chooses not to reply, as is his/her right.

Boarding Area's AAdvantageGeek's blog shows the card and documents here.

Previous threads:
ConciergeKey AA Premium Service (ARCHIVED)
ARCHIVED: AA Concierge Key / ConciergeKey / CK (2014 consolidated)

Updated 18 Aug 2019 by ikwia to reflect CK being a distinct elite tier and to clarify the FL access requirement
Updated 25 Jul 2017 by JDiver



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AA Concierge Key / ConciergeKey / CK members lounge (master thread)

Old Jan 29, 22, 3:19 pm
  #1246  
 
Join Date: Apr 2018
Location: NY, NY
Programs: AA CK
Posts: 120
Originally Posted by davecraze View Post
Anyone else get the standard Concierge Key renewal email today? The app now says valid until 3/31/2023, but I think it was already extended to Jan 2023, right? Maybe this was only a two month extension to align it with the new loyalty point program deadline, but the email is the basically the normal renewal email that AA has used for at least the last 4 or 5 years.

"Congratulations on again reaching ConciergeKeySM status the most exclusive way to fly American and offered by invitation only to our very best customers.
For every journey, it's our privilege to elevate your travel to an incomparable experience of personalization, service and comfort. Our online interactive guide will let you explore your benefits that will have you flying above the cloudsliterally."
Same email for me, and also extended 3/31/23 in the app when it had previously shown January.
wjbesh is offline  
Old Jan 29, 22, 3:19 pm
  #1247  
 
Join Date: Jan 2020
Location: New York
Programs: AA, Bonvoy, Delta, Hyatt
Posts: 82
Originally Posted by davecraze View Post
Anyone else get the standard Concierge Key renewal email today? The app now says valid until 3/31/2023, but I think it was already extended to Jan 2023, right? Maybe this was only a two month extension to align it with the new loyalty point program deadline, but the email is the basically the normal renewal email that AA has used for at least the last 4 or 5 years.

"Congratulations on again reaching ConciergeKeySM status the most exclusive way to fly American and offered by invitation only to our very best customers.
For every journey, it's our privilege to elevate your travel to an incomparable experience of personalization, service and comfort. Our online interactive guide will let you explore your benefits that will have you flying above the cloudsliterally."
yep. Received the same. Hopefully it comes with some FFD tix.
robertablake likes this.
mhbnyc is offline  
Old Jan 29, 22, 3:29 pm
  #1248  
 
Join Date: Nov 2017
Location: CLT
Programs: AA CK, 2 Million Miler
Posts: 688
Originally Posted by mhbnyc View Post
yep. Received the same. Hopefully it comes with some FFD tix.
Same as well.
robertablake is offline  
Old Jan 29, 22, 3:33 pm
  #1249  
 
Join Date: Jan 2011
Location: STL/ORD/MCI/SAN
Programs: AA CK MM, AC SE100K, accidental DL FO, Hyatt Globalist, Hilton Diamond, Marriott Platinum
Posts: 1,913
Originally Posted by davecraze View Post
Anyone else get the standard Concierge Key renewal email today? The app now says valid until 3/31/2023, but I think it was already extended to Jan 2023, right? Maybe this was only a two month extension to align it with the new loyalty point program deadline, but the email is the basically the normal renewal email that AA has used for at least the last 4 or 5 years.

"Congratulations on again reaching ConciergeKeySM status the most exclusive way to fly American and offered by invitation only to our very best customers.
For every journey, it's our privilege to elevate your travel to an incomparable experience of personalization, service and comfort. Our online interactive guide will let you explore your benefits that will have you flying above the cloudsliterally."
Same here - extended to 3/31/23. I agree with your assumption that all current Keys likely got this to align with the new elite program year.
metallo is offline  
Old Jan 29, 22, 3:37 pm
  #1250  
 
Join Date: Jan 2003
Location: Dallas/Orlando
Programs: AA EXP
Posts: 2,707
Any new invitations this year? I keep hoping Ill get one :/
tismfu is offline  
Old Jan 29, 22, 3:54 pm
  #1251  
 
Join Date: Nov 2017
Location: CLT
Programs: AA CK, 2 Million Miler
Posts: 688
Originally Posted by mhbnyc View Post
yep. Received the same. Hopefully it comes with some FFD tix.
Besides the extension to 3/31/2023, I noticed I received a couple SWUs as well. I still have my 2 FFD certificates that expire Apr 30th. I hope they extend these.
robertablake is offline  
Old Jan 29, 22, 3:58 pm
  #1252  
 
Join Date: May 2010
Location: DFW Area
Programs: AA ConciergeKey; Hyatt Globalist
Posts: 244
Originally Posted by robertablake View Post
Besides the extension to 3/31/2023, I noticed I received a couple SWUs as well. I still have my 2 FFD certificates that expire Apr 30th. I hope they extend these.
Did not see them at first, but yes they did also deposit 2 SWUs for me. No extension of the FFD invites or new FFD invites for me either.
davecraze is offline  
Old Jan 29, 22, 4:27 pm
  #1253  
FlyerTalk Evangelist
 
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,285
Yes, same. I got two SWUs as well. For a second, I thought it was extended another year!!! I'll take two more months tho
I don't think we got two SWUs with the summer extension last year, did we?
SkyTeam777 is offline  
Old Jan 29, 22, 4:44 pm
  #1254  
 
Join Date: Nov 2001
Location: RDU
Programs: AA CK
Posts: 2,202
Yep same... 2 month extension + 2 SWU's. I didn't get the email but a colleague did.
dave_261 is offline  
Old Jan 29, 22, 5:48 pm
  #1255  
 
Join Date: Jan 2022
Posts: 2
Originally Posted by tismfu;[url=tel:33946710
33946710[/url]]Any new invitations this year? I keep hoping Ill get one :/
Im hoping to be a new invitemy stats are 52k spend and 265k EQM. I have another 30EQM and 6k spend next week. I was thinking with the pandemic these stats may put me in the ballpark for an invite but nothing yet.
Hervatskaflyer is offline  
Old Jan 29, 22, 5:58 pm
  #1256  
 
Join Date: Jun 2006
Programs: AA CK 4MM, UA 1MM, DL 1MM
Posts: 381
I got mine as well but did not receive 2 additional SWU
sportsguymichael is offline  
Old Jan 29, 22, 6:15 pm
  #1257  
Suspended
 
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,232
Originally Posted by davecraze View Post
Anyone else get the standard Concierge Key renewal email today? The app now says valid until 3/31/2023, but I think it was already extended to Jan 2023, right? Maybe this was only a two month extension to align it with the new loyalty point program deadline, but the email is the basically the normal renewal email that AA has used for at least the last 4 or 5 years.

"Congratulations on again reaching ConciergeKeySM status the most exclusive way to fly American and offered by invitation only to our very best customers.
For every journey, it's our privilege to elevate your travel to an incomparable experience of personalization, service and comfort. Our online interactive guide will let you explore your benefits that will have you flying above the cloudsliterally."
I just got the email around the same time you made this post. And yes, I see status was extended Jan -> Mar, 2023 for me too. Nice!
BlooJoo is offline  
Old Jan 29, 22, 6:15 pm
  #1258  
Suspended
 
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,232
Originally Posted by sportsguymichael View Post
I got mine as well but did not receive 2 additional SWU
Nor did I.
BlooJoo is offline  
Old Jan 29, 22, 6:16 pm
  #1259  
Suspended
 
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,232
Originally Posted by mhbnyc View Post
yep. Received the same. Hopefully it comes with some FFD tix.
It didn't come with additional FFD coupons, nor have my two been extended past their current April 2022. Although I can't remember their original expiration date anyway.
robertablake likes this.
BlooJoo is offline  
Old Jan 29, 22, 9:26 pm
  #1260  
 
Join Date: Nov 2017
Location: CLT
Programs: AA CK, 2 Million Miler
Posts: 688
Originally Posted by BlooJoo View Post
It didn't come with additional FFD coupons, nor have my two been extended past their current April 2022. Although I can't remember their original expiration date anyway.
These FFD coupons have always had a 4/31/2022 expire date since they put them in our AA wallets.
robertablake is offline  

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