Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > American Airlines | AAdvantage
Reload this Page >

AA Concierge Key / ConciergeKey / CK members lounge (master thread)

Old Dec 18, 2015, 12:53 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Prospero
American Airlines ConciergeKeySM / "CK" Program (by invitation only)
(Includes Executive Platinum status and Admirals Club membership)


NOTE: For questions such as "How can I get Concierge Key?" or "This is my spend: will I get CK?" Please refer to the How do I make / making AA Concierge Key / ConciergeKey / CK?thread

Also see AA Concierge Key invitations / renewal for 2019 status (out early 12/2018).


13 Apr 2020: AAdvantage extends CK status is extended automatically until Jan 31, 2022.

"The ConciergeKey Program is an exclusive program that American Airlines has for our very top customers. This is by invitation only and a very exclusive club." (Billy Sanez for AA)

ConciergeKey Services are provided to a select group of VIPs to facilitate travel on AA. The program is offered on an invitation basis only and is targeted at customers who control travel policy for large organizations. Customers who generate a high amount of revenue for AA may also be invited into this program (possibly those who spend upwards of US$60k a year on travel with AA).

Services provided include airport escorts and pre-boarding (seems variable, more likely during OSO?); assistance with flight changes, seat changes, and upgrade requests via their own dedicated telephone line. In addition, there is the ability to communicate directly with ConciergeKey associates via a dedicated email address. ConciergeKeySM representatives will also monitor day of travel of ConciergeKey members and will proactively reroute or rebook travel when necessary. ConciergeKey status allows check-in at First Class counters, as well as access to elite lines through security at certain airports. Miles and copay upgrades with copay waived.

ConciergeKey is now a distinct elite tier, above Executive Platinum. ConciergeKey benefits include membership to the Admirals Club, international miles upgrades with copayment waived, as well as two additional System-Wide Upgrades (SWU's) as part of CK membership.

CK members have access to Flagship Check-in on any flight, and CK will have Flagship Lounge access when flying a OneWorld airline.

As of 1 Jan 2017, Concierge Key members have upgrade requests prioritized over all other tiers: CK members have an upgrade window of (up to) 120 hours (Executive Platinum member's will retain the 100 hour upgrade window). CK members will board ahead of other passengers.

Regarding Concierge Key tier benefits coming in 2017, please see: New Concierge Key Benefits for 2017: New CK Elite Status Tier

Please: do respect members' privacy by refraining from asking for overly personal information and details relating to ConciergeKey membership or nomination. If your question receives no response, consider the member chooses not to reply, as is his/her right.

Boarding Area's AAdvantageGeek's blog shows the card and documents here.

Previous threads:
ConciergeKey AA Premium Service (ARCHIVED)
ARCHIVED: AA Concierge Key / ConciergeKey / CK (2014 consolidated)

Updated 18 Aug 2019 by ikwia to reflect CK being a distinct elite tier and to clarify the FL access requirement
Updated 25 Jul 2017 by JDiver
Print Wikipost

AA Concierge Key / ConciergeKey / CK members lounge (master thread)

Old Sep 5, 2023, 3:27 pm
  #2611  
 
Join Date: Aug 2015
Location: The FT AA forum, until it no longer wants me.
Programs: CK or bust
Posts: 1,913
Originally Posted by StiTChEs37
... But I'd like to think AA isn't that dastardly and would like to reward a good customer even if the customer didn't have much else choice.
That'll be the day!
snydert and StiTChEs37 like this.
enpremiere is offline  
Old Sep 5, 2023, 3:36 pm
  #2612  
 
Join Date: May 2010
Location: DFW Area
Programs: AA ConciergeKey; Hyatt Globalist
Posts: 417
Originally Posted by snydert
Sorry - I should have been more clear. I meant that Davecraze's calculation made sense. I am DFW-based and got my CK renewed in February/March. I had 1.5M LPs with $100K+ spend for last year. I should be north of that this year, so fingers crossed. I am just taken aback at some of the low figures that received it and some of the absurdly large figures that haven't for mid-year reviews.
My Feb/March 2023 renewal was at ~1.75M LPs, of which only about ~440k (or ~$40k) was actually flying. I am frankly shocked at some of these bonkers mid year spend totals that did not receive mid year qualifications.
davecraze is offline  
Old Sep 5, 2023, 4:45 pm
  #2613  
formerly wchinchen
 
Join Date: Sep 2013
Location: Honolulu
Programs: AA CK, UA 1K, Hyatt Globalist
Posts: 1,496
Just got an email for CKs: I would go, but will be in Morocco. Hope you guys get some face time and have fun!

Priceless® reception
Thursday, October 5, 2023
6 PM - 9 PM
One World Observatory
117 West St., New York, NY 10007
snydert and StiTChEs37 like this.
HaleiwaFlyer is online now  
Old Sep 5, 2023, 4:47 pm
  #2614  
 
Join Date: Apr 2023
Location: DFW
Programs: AA CK, 4 MM Miler, Hyatt Globalist, Hilton Diamond, Marriott Platinum Elite, Avis President's Club
Posts: 51
Originally Posted by HaleiwaFlyer
Just got an email for CKs: I would go, but will be in Morocco. Hope you guys get some face time and have fun!

Priceless® reception
Thursday, October 5, 2023
6 PM - 9 PM
One World Observatory
117 West St., New York, NY 10007
I got the same invite. My fine print says we have to donate 30k in points to go.
astebel and StiTChEs37 like this.
Marioparty is offline  
Old Sep 5, 2023, 4:53 pm
  #2615  
 
Join Date: Dec 2018
Location: DFW
Programs: AA ConciergeKey, Marriott Ambassador Elite
Posts: 406
Originally Posted by HaleiwaFlyer
Just got an email for CKs: I would go, but will be in Morocco. Hope you guys get some face time and have fun!

Priceless® reception
Thursday, October 5, 2023
6 PM - 9 PM
One World Observatory
117 West St., New York, NY 10007
I saw that. I'd like to go, but I'm leaving in the AM out of DFW with the family for a vacation. Sorry to miss whoever ends up going!
HaleiwaFlyer and StiTChEs37 like this.
snydert is offline  
Old Sep 5, 2023, 5:21 pm
  #2616  
 
Join Date: Jun 2013
Location: FSD
Programs: AA CK, DL SM, UA PS, HH Diamond, Bonvoy Titanium , Hyatt Globalist, Global Entry, CLEAR
Posts: 462
Originally Posted by HaleiwaFlyer
Just got an email for CKs: I would go, but will be in Morocco. Hope you guys get some face time and have fun!

Priceless® reception
Thursday, October 5, 2023
6 PM - 9 PM
One World Observatory
117 West St., New York, NY 10007
Me as well, but I'll be on a cruise to Tokyo.....
snydert and StiTChEs37 like this.
jhalapin is offline  
Old Sep 5, 2023, 5:33 pm
  #2617  
 
Join Date: Aug 2000
Location: USA
Programs: AA-CK, Hyatt Globalist, Marriott Lifetime Titanium
Posts: 1,459
Got it as well. Heading to Europe on the 4th. Shame as I would have liked to go.
MikeFly is offline  
Old Sep 5, 2023, 6:19 pm
  #2618  
 
Join Date: Apr 2017
Programs: Bonvoy ambassador - lifetime plat / Hilton diamond / hyatt globalist / AA CK baby!
Posts: 1,137
Originally Posted by HaleiwaFlyer
Just got an email for CKs: I would go, but will be in Morocco. Hope you guys get some face time and have fun!

Priceless® reception
Thursday, October 5, 2023
6 PM - 9 PM
One World Observatory
117 West St., New York, NY 10007
I was going to post about this but should have assumed someone would have beat me to the punch...

I assume some of yall have gone to this shin dig before. What was it like? Was it worth it?
snydert and StiTChEs37 like this.
stant is online now  
Old Sep 5, 2023, 6:45 pm
  #2619  
 
Join Date: Dec 2018
Location: DFW
Programs: AA ConciergeKey, Marriott Ambassador Elite
Posts: 406
Originally Posted by stant
I was going to post about this but should have assumed someone would have beat me to the punch...

I assume some of yall have gone to this shin dig before. What was it like? Was it worth it?
I've been to the Dallas events before. They were fun. I've never had to give a donation to attend though...
stant and StiTChEs37 like this.
snydert is offline  
Old Sep 5, 2023, 6:53 pm
  #2620  
 
Join Date: Aug 2014
Programs: AA CK, UA 1K, Hilton Diamond, Marriot Plat, Hyatt Globalist
Posts: 285
Originally Posted by WeekendTraveler
A few times recently, when I have been first in line for Group 1, people have come out of nowhere and darted on board in front of me.

When the most recent episode involved the person looking at me and saying, "get out of way, I'm boarding", I smiled, looked the person in the eye and said, "Are you ConciergeKey"?

The person said, "Yes", but I saw a Group 1 indicator on the person's boarding pass, and the person then walked back to coach.

Do CK boarding passes say "1" on them or do they say "ConciergeKey" or something? Any other indicators of CK status on boarding passes?

Thanks.
They say CK on them. There is usually a CK agent at the gate before boarding. I always let them know I am there as they have the list of CKs on that flight. They keep me to the side and I usually board before they even announce CK. There is always a rush of people that push themselves up and usually get through I guess because the gate agents don't want to hold up boarding. BTW..... CKs DO travel in coach, too.
astebel is offline  
Old Sep 5, 2023, 6:55 pm
  #2621  
 
Join Date: Apr 2017
Programs: Bonvoy ambassador - lifetime plat / Hilton diamond / hyatt globalist / AA CK baby!
Posts: 1,137
Originally Posted by snydert
I've been to the Dallas events before. They were fun. I've never had to give a donation to attend though...
is it highbrow, or would you be comfortable in khakis and a polo shirt?
StiTChEs37 likes this.
stant is online now  
Old Sep 5, 2023, 6:57 pm
  #2622  
 
Join Date: Apr 2017
Programs: Bonvoy ambassador - lifetime plat / Hilton diamond / hyatt globalist / AA CK baby!
Posts: 1,137
Originally Posted by astebel
They say CK on them. There is usually a CK agent at the gate before boarding. I always let them know I am there as they have the list of CKs on that flight. They keep me to the side and I usually board before they even announce CK. There is always a rush of people that push themselves up and usually get through I guess because the gate agents don't want to hold up boarding. BTW..... CKs DO travel in coach, too.
oh come on, pushing past the gate lice that surge forward then stop when they call CK is the second best perk of the status. ESPECIALLY when they loudly announce they need to get to the front of the line because they are FIRST CLASS... *insert thumbs up emoticon here*
jhalapin, astebel, snydert and 1 others like this.
stant is online now  
Old Sep 5, 2023, 7:02 pm
  #2623  
 
Join Date: Dec 2018
Location: DFW
Programs: AA ConciergeKey, Marriott Ambassador Elite
Posts: 406
Originally Posted by stant
is it highbrow, or would you be comfortable in khakis and a polo shirt?
You can definitely go khakis and polo
stant and StiTChEs37 like this.
snydert is offline  
Old Sep 5, 2023, 10:35 pm
  #2624  
 
Join Date: Jan 2010
Location: RBKC
Programs: AA EXP and Eurostar Carte Blanche
Posts: 3,866
Originally Posted by snydert
…it seems that the figures are drastically reduced for non-hub fliers…
Is your home airport / non-hub flyer status determined by the address in your account or by your flight pattern?
ExpatExp is offline  
Old Sep 6, 2023, 8:20 am
  #2625  
FlyerTalk Evangelist
 
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/2MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 12,071
Originally Posted by HaleiwaFlyer
Just got an email for CKs: I would go, but will be in Morocco. Hope you guys get some face time and have fun!

Priceless® reception
Thursday, October 5, 2023
6 PM - 9 PM
One World Observatory
117 West St., New York, NY 10007
This is more of a Mastercard promotion and not a CK party. It's disappointing that AA skipped over the CK get-together this year, especially after overhauling the program. I guess they won't be doing anything special for CKs like in years past (no gifts or party).
SkyTeam777 is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.