Dec 18, 2015, 12:53 pm
Last edit by: Prospero
American Airlines ConciergeKeySM / "CK" Program (by invitation only)
(Includes Executive Platinum status and Admirals Club membership)
NOTE: For questions such as "How can I get Concierge Key?" or "This is my spend: will I get CK?" Please refer to the How do I make / making AA Concierge Key / ConciergeKey / CK?thread
Also see AA Concierge Key invitations / renewal for 2019 status (out early 12/2018).
13 Apr 2020: AAdvantage extends CK status is extended automatically until Jan 31, 2022.
"The ConciergeKey Program is an exclusive program that American Airlines has for our very top customers. This is by invitation only and a very exclusive club." (Billy Sanez for AA)
ConciergeKey Services are provided to a select group of VIPs to facilitate travel on AA. The program is offered on an invitation basis only and is targeted at customers who control travel policy for large organizations. Customers who generate a high amount of revenue for AA may also be invited into this program (possibly those who spend upwards of US$60k a year on travel with AA).
Services provided include airport escorts and pre-boarding (seems variable, more likely during OSO?); assistance with flight changes, seat changes, and upgrade requests via their own dedicated telephone line. In addition, there is the ability to communicate directly with ConciergeKey associates via a dedicated email address. ConciergeKeySM representatives will also monitor day of travel of ConciergeKey members and will proactively reroute or rebook travel when necessary. ConciergeKey status allows check-in at First Class counters, as well as access to elite lines through security at certain airports. Miles and copay upgrades with copay waived.
ConciergeKey is now a distinct elite tier, above Executive Platinum. ConciergeKey benefits include membership to the Admirals Club, international miles upgrades with copayment waived, as well as two additional System-Wide Upgrades (SWU's) as part of CK membership.
CK members have access to Flagship Check-in on any flight, and CK will have Flagship Lounge access when flying a OneWorld airline.
As of 1 Jan 2017, Concierge Key members have upgrade requests prioritized over all other tiers: CK members have an upgrade window of (up to) 120 hours (Executive Platinum member's will retain the 100 hour upgrade window). CK members will board ahead of other passengers.
Regarding Concierge Key tier benefits coming in 2017, please see: New Concierge Key Benefits for 2017: New CK Elite Status Tier
Please: do respect members' privacy by refraining from asking for overly personal information and details relating to ConciergeKey membership or nomination. If your question receives no response, consider the member chooses not to reply, as is his/her right.
Boarding Area's AAdvantageGeek's blog shows the card and documents here.
Previous threads:
ConciergeKey AA Premium Service (ARCHIVED)
ARCHIVED: AA Concierge Key / ConciergeKey / CK (2014 consolidated)
Updated 18 Aug 2019 by ikwia to reflect CK being a distinct elite tier and to clarify the FL access requirement
Updated 25 Jul 2017 by JDiver
(Includes Executive Platinum status and Admirals Club membership)
NOTE: For questions such as "How can I get Concierge Key?" or "This is my spend: will I get CK?" Please refer to the How do I make / making AA Concierge Key / ConciergeKey / CK?thread
Also see AA Concierge Key invitations / renewal for 2019 status (out early 12/2018).
13 Apr 2020: AAdvantage extends CK status is extended automatically until Jan 31, 2022.
"The ConciergeKey Program is an exclusive program that American Airlines has for our very top customers. This is by invitation only and a very exclusive club." (Billy Sanez for AA)
ConciergeKey Services are provided to a select group of VIPs to facilitate travel on AA. The program is offered on an invitation basis only and is targeted at customers who control travel policy for large organizations. Customers who generate a high amount of revenue for AA may also be invited into this program (possibly those who spend upwards of US$60k a year on travel with AA).
Services provided include airport escorts and pre-boarding (seems variable, more likely during OSO?); assistance with flight changes, seat changes, and upgrade requests via their own dedicated telephone line. In addition, there is the ability to communicate directly with ConciergeKey associates via a dedicated email address. ConciergeKeySM representatives will also monitor day of travel of ConciergeKey members and will proactively reroute or rebook travel when necessary. ConciergeKey status allows check-in at First Class counters, as well as access to elite lines through security at certain airports. Miles and copay upgrades with copay waived.
ConciergeKey is now a distinct elite tier, above Executive Platinum. ConciergeKey benefits include membership to the Admirals Club, international miles upgrades with copayment waived, as well as two additional System-Wide Upgrades (SWU's) as part of CK membership.
CK members have access to Flagship Check-in on any flight, and CK will have Flagship Lounge access when flying a OneWorld airline.
As of 1 Jan 2017, Concierge Key members have upgrade requests prioritized over all other tiers: CK members have an upgrade window of (up to) 120 hours (Executive Platinum member's will retain the 100 hour upgrade window). CK members will board ahead of other passengers.
Regarding Concierge Key tier benefits coming in 2017, please see: New Concierge Key Benefits for 2017: New CK Elite Status Tier
Please: do respect members' privacy by refraining from asking for overly personal information and details relating to ConciergeKey membership or nomination. If your question receives no response, consider the member chooses not to reply, as is his/her right.
Boarding Area's AAdvantageGeek's blog shows the card and documents here.
Previous threads:
ConciergeKey AA Premium Service (ARCHIVED)
ARCHIVED: AA Concierge Key / ConciergeKey / CK (2014 consolidated)
Updated 18 Aug 2019 by ikwia to reflect CK being a distinct elite tier and to clarify the FL access requirement
Updated 25 Jul 2017 by JDiver
AA Concierge Key / ConciergeKey / CK members lounge (master thread)
Mar 14, 2023, 3:35 pm
#1936
Join Date: Dec 2018
Location: DFW
Programs: AA ConciergeKey, Marriott Ambassador Elite
Posts: 348
Mar 14, 2023, 4:05 pm
#1938
Join Date: Mar 2023
Location: Los Gatos, CA
Programs: AA CK, Marriott Lifetime Titanium, Hyatt Globalist
Posts: 7
New to this forum, but CK for 5 years, EXP for 20 years. I did just over 520K LP last year mostly intl business/first. Membership extended this morning.
Mar 14, 2023, 4:14 pm
#1940
Join Date: Jul 1999
Location: SAF, DCA, and TYS
Programs: AA CK, National VIP, Hyatt Globalist, DL Diamond & MM, UA 1K
Posts: 75
Mine just updated to March 2024 expiration, no email yet, no systemwides. I was worried that still reduced international business travel would prevent renewal but I am traveling a lot again and started international partway through the year so I guess they cut me some slack. My wife got Exex Plantinum via gift I could delegate but she still shows 2023, hopefully will get option to gift again and this was a valued perk.
Mar 14, 2023, 4:56 pm
#1941
Join Date: Aug 2015
Location: The FT AA forum, until it no longer wants me.
Programs: CK or bust
Posts: 1,913
Now as your shiny 2024 renewal gifts are unwrapped, for what all of you have been truly wanting to know, did I get the renewal? Alas, it would seem that this was not a universal CK United-esq blanket renewal but more of a stifling blanket with holes in it renewal, the kind you use when the in-laws visit so that they're too warm or cold and leave sooner. And so this CK journey comes to an end and I start the stages of CK loss which include sulking in the EP thread and grumbling when tight connections don't yield a lift in a black golf cart. As they say in the colosseum, CKers who continue to fly in 2024, I salute you.
Mar 14, 2023, 6:35 pm
#1942
Join Date: Sep 2001
Location: charlotte NC
Programs: AA EP
Posts: 573
Now as your shiny 2024 renewal gifts are unwrapped, for what all of you have been truly wanting to know, did I get the renewal? Alas, it would seem that this was not a universal CK United-esq blanket renewal but more of a stifling blanket with holes in it renewal, the kind you use when the in-laws visit so that they're too warm or cold and leave sooner. And so this CK journey comes to an end and I start the stages of CK loss which include sulking in the EP thread and grumbling when tight connections don't yield a lift in a black golf cart. As they say in the colosseum, CKers who continue to fly in 2024, I salute you.
Mar 14, 2023, 6:36 pm
#1943
Join Date: May 2010
Location: DFW Area
Programs: AA ConciergeKey; Hyatt Globalist
Posts: 385
I was pretty low spend in 2022 and I was also just renewed until 2024.
$25k-$28k spend max (three TATL in biz)
1.75m LPs (~1.4m from Citicard spend, rest from flying)
$25k-$28k spend max (three TATL in biz)
1.75m LPs (~1.4m from Citicard spend, rest from flying)
Last edited by davecraze; Mar 14, 2023 at 9:38 pm
Mar 14, 2023, 6:40 pm
#1944
Join Date: May 2010
Location: DFW Area
Programs: AA ConciergeKey; Hyatt Globalist
Posts: 385
I’m still hitting the refresh button….you aren’t alone enpremiere!
Mar 14, 2023, 6:54 pm
#1945
Join Date: Apr 2008
Location: LAX
Programs: American Advantage
Posts: 25
CK extension disappeared
So went into App after reading all - said status was extended to March 2024. Breathed a sigh of relief. E-card still says 2023, ok fine.
Looked at the loyalty rewards to finally pull the trigger on a some I had been holding out on
Came back - expiration now gone. Reopened and closed the app. Maybe they changed their minds??? Still no expiration date.
Honestly I don’t know why I’m surprised - the service level all around has gone down, why should the invitation be different????
Like others I am irritated on how long this has taken - I’m sort of pot committed to AA for 2023 - going to be hard to get equivalent status on another airline with some flights paid for.
But if I don’t get formally reupped you better believe I’m going to try.
774k loyalty points in 2022 and prior to COVID was in top 1% of spenders (was told once, who knows?)
Looked at the loyalty rewards to finally pull the trigger on a some I had been holding out on
Came back - expiration now gone. Reopened and closed the app. Maybe they changed their minds??? Still no expiration date.
Honestly I don’t know why I’m surprised - the service level all around has gone down, why should the invitation be different????
Like others I am irritated on how long this has taken - I’m sort of pot committed to AA for 2023 - going to be hard to get equivalent status on another airline with some flights paid for.
But if I don’t get formally reupped you better believe I’m going to try.
774k loyalty points in 2022 and prior to COVID was in top 1% of spenders (was told once, who knows?)
Mar 14, 2023, 8:21 pm
#1948
Join Date: May 2004
Location: CLT
Programs: AA CK, EXP, DL MM, LH FTL, HH G, Accor G, Marriott G, Sixt Diamond
Posts: 93
I see many Globalist on the CK renewal celebrations. wonder how many do not have the status or have it not listed here and how many without Globalist status got last this time CK renewed?
Mar 14, 2023, 8:51 pm
#1949
Join Date: Jul 2019
Location: CLT
Programs: AA CK, Marriott Ambassador, Hyatt Globalist
Posts: 66
I’m still hitting the refresh button….you aren’t alone enpremiere!
Mar 14, 2023, 9:19 pm
#1950
Join Date: Jul 2019
Location: CLT
Programs: AA CK, Marriott Ambassador, Hyatt Globalist
Posts: 66
Anyway, congrats to those that requalified.... I'm seriously coveting thy neighbor at the moment!
Next question... to remove the awesome metal tags or not... I've never been a fan of ppl that had old EP tags on their bag but weren't EP... but that's not that hard to get, and those tags aren't anything special. I love that these are actually from the fuselage (especially the 757!), but I'm now a plebian again, and don't' want to seem like I'm pretending to be anything special.