Dec 18, 2015, 12:53 pm
Last edit by: Prospero
American Airlines ConciergeKeySM / "CK" Program (by invitation only)
(Includes Executive Platinum status and Admirals Club membership)
NOTE: For questions such as "How can I get Concierge Key?" or "This is my spend: will I get CK?" Please refer to the How do I make / making AA Concierge Key / ConciergeKey / CK?thread
Also see AA Concierge Key invitations / renewal for 2019 status (out early 12/2018).
13 Apr 2020: AAdvantage extends CK status is extended automatically until Jan 31, 2022.
"The ConciergeKey Program is an exclusive program that American Airlines has for our very top customers. This is by invitation only and a very exclusive club." (Billy Sanez for AA)
ConciergeKey Services are provided to a select group of VIPs to facilitate travel on AA. The program is offered on an invitation basis only and is targeted at customers who control travel policy for large organizations. Customers who generate a high amount of revenue for AA may also be invited into this program (possibly those who spend upwards of US$60k a year on travel with AA).
Services provided include airport escorts and pre-boarding (seems variable, more likely during OSO?); assistance with flight changes, seat changes, and upgrade requests via their own dedicated telephone line. In addition, there is the ability to communicate directly with ConciergeKey associates via a dedicated email address. ConciergeKeySM representatives will also monitor day of travel of ConciergeKey members and will proactively reroute or rebook travel when necessary. ConciergeKey status allows check-in at First Class counters, as well as access to elite lines through security at certain airports. Miles and copay upgrades with copay waived.
ConciergeKey is now a distinct elite tier, above Executive Platinum. ConciergeKey benefits include membership to the Admirals Club, international miles upgrades with copayment waived, as well as two additional System-Wide Upgrades (SWU's) as part of CK membership.
CK members have access to Flagship Check-in on any flight, and CK will have Flagship Lounge access when flying a OneWorld airline.
As of 1 Jan 2017, Concierge Key members have upgrade requests prioritized over all other tiers: CK members have an upgrade window of (up to) 120 hours (Executive Platinum member's will retain the 100 hour upgrade window). CK members will board ahead of other passengers.
Regarding Concierge Key tier benefits coming in 2017, please see: New Concierge Key Benefits for 2017: New CK Elite Status Tier
Please: do respect members' privacy by refraining from asking for overly personal information and details relating to ConciergeKey membership or nomination. If your question receives no response, consider the member chooses not to reply, as is his/her right.
Boarding Area's AAdvantageGeek's blog shows the card and documents here.
Previous threads:
ConciergeKey AA Premium Service (ARCHIVED)
ARCHIVED: AA Concierge Key / ConciergeKey / CK (2014 consolidated)
Updated 18 Aug 2019 by ikwia to reflect CK being a distinct elite tier and to clarify the FL access requirement
Updated 25 Jul 2017 by JDiver
(Includes Executive Platinum status and Admirals Club membership)
NOTE: For questions such as "How can I get Concierge Key?" or "This is my spend: will I get CK?" Please refer to the How do I make / making AA Concierge Key / ConciergeKey / CK?thread
Also see AA Concierge Key invitations / renewal for 2019 status (out early 12/2018).
13 Apr 2020: AAdvantage extends CK status is extended automatically until Jan 31, 2022.
"The ConciergeKey Program is an exclusive program that American Airlines has for our very top customers. This is by invitation only and a very exclusive club." (Billy Sanez for AA)
ConciergeKey Services are provided to a select group of VIPs to facilitate travel on AA. The program is offered on an invitation basis only and is targeted at customers who control travel policy for large organizations. Customers who generate a high amount of revenue for AA may also be invited into this program (possibly those who spend upwards of US$60k a year on travel with AA).
Services provided include airport escorts and pre-boarding (seems variable, more likely during OSO?); assistance with flight changes, seat changes, and upgrade requests via their own dedicated telephone line. In addition, there is the ability to communicate directly with ConciergeKey associates via a dedicated email address. ConciergeKeySM representatives will also monitor day of travel of ConciergeKey members and will proactively reroute or rebook travel when necessary. ConciergeKey status allows check-in at First Class counters, as well as access to elite lines through security at certain airports. Miles and copay upgrades with copay waived.
ConciergeKey is now a distinct elite tier, above Executive Platinum. ConciergeKey benefits include membership to the Admirals Club, international miles upgrades with copayment waived, as well as two additional System-Wide Upgrades (SWU's) as part of CK membership.
CK members have access to Flagship Check-in on any flight, and CK will have Flagship Lounge access when flying a OneWorld airline.
As of 1 Jan 2017, Concierge Key members have upgrade requests prioritized over all other tiers: CK members have an upgrade window of (up to) 120 hours (Executive Platinum member's will retain the 100 hour upgrade window). CK members will board ahead of other passengers.
Regarding Concierge Key tier benefits coming in 2017, please see: New Concierge Key Benefits for 2017: New CK Elite Status Tier
Please: do respect members' privacy by refraining from asking for overly personal information and details relating to ConciergeKey membership or nomination. If your question receives no response, consider the member chooses not to reply, as is his/her right.
Boarding Area's AAdvantageGeek's blog shows the card and documents here.
Previous threads:
ConciergeKey AA Premium Service (ARCHIVED)
ARCHIVED: AA Concierge Key / ConciergeKey / CK (2014 consolidated)
Updated 18 Aug 2019 by ikwia to reflect CK being a distinct elite tier and to clarify the FL access requirement
Updated 25 Jul 2017 by JDiver
AA Concierge Key / ConciergeKey / CK members lounge (master thread)
Jul 29, 2022, 8:18 am
#1651
Join Date: Jul 2022
Location: Orange County, CA
Programs: AA Marriott
Posts: 14
I assume your LPs are from flying mostly. What is your mix of flying and credit card in your LPs?
None knows yet how credit card LPs will factor into CK qualification. And since you are newly minted it’s a good case to try and isolate what matters in this new LP regime.
700k LP from flying can be 60k usd of rev to AA.
but,
700k LP from just credit card spend would likely be around only 7k usd rev to AA if Citibank paid a penny per mile (they probably pay less).
my working theory is it will take a multiple of millions LP from just credit card spend to qualify for CK under the LP regime, but who knows…
None knows yet how credit card LPs will factor into CK qualification. And since you are newly minted it’s a good case to try and isolate what matters in this new LP regime.
700k LP from flying can be 60k usd of rev to AA.
but,
700k LP from just credit card spend would likely be around only 7k usd rev to AA if Citibank paid a penny per mile (they probably pay less).
my working theory is it will take a multiple of millions LP from just credit card spend to qualify for CK under the LP regime, but who knows…
Definitely a mix. So pumped to make CK! Ever since I saw up in the air I was on a mission!
Aug 2, 2022, 6:16 pm
#1652
Join Date: Mar 2007
Location: Plano, Texas
Programs: BA Gold, AA EXP (8MM), Hyatt Lifetime Globalist
Posts: 21
1. Yes
2. I've not had any tarmac transfers since qualifying for CK. My home base is DFW, so don't transfer there; have had none at LHR so far.
3. Yes
4. Absolutely!
5. I know nothing of this...
Cheers!
2. I've not had any tarmac transfers since qualifying for CK. My home base is DFW, so don't transfer there; have had none at LHR so far.
3. Yes
4. Absolutely!
5. I know nothing of this...
Cheers!
Aug 2, 2022, 6:42 pm
#1653
Join Date: Dec 2018
Location: DFW
Programs: AA ConciergeKey, Marriott Ambassador Elite
Posts: 361
I assume your LPs are from flying mostly. What is your mix of flying and credit card in your LPs?
None knows yet how credit card LPs will factor into CK qualification. And since you are newly minted it’s a good case to try and isolate what matters in this new LP regime.
700k LP from flying can be 60k usd of rev to AA.
but,
700k LP from just credit card spend would likely be around only 7k usd rev to AA if Citibank paid a penny per mile (they probably pay less).
my working theory is it will take a multiple of millions LP from just credit card spend to qualify for CK under the LP regime, but who knows…
None knows yet how credit card LPs will factor into CK qualification. And since you are newly minted it’s a good case to try and isolate what matters in this new LP regime.
700k LP from flying can be 60k usd of rev to AA.
but,
700k LP from just credit card spend would likely be around only 7k usd rev to AA if Citibank paid a penny per mile (they probably pay less).
my working theory is it will take a multiple of millions LP from just credit card spend to qualify for CK under the LP regime, but who knows…
Aug 2, 2022, 7:29 pm
#1654
Join Date: May 2010
Location: DFW Area
Programs: AA ConciergeKey; Hyatt Globalist
Posts: 386
my base is dfw also. I meant my main arrival gateway into Europe for LHR. Sorry for any confusion.
Aug 3, 2022, 9:23 pm
#1655
Join Date: Aug 2012
Location: Tampa Bay
Programs: AA ConciergeKey, Hertz PC , Marriott Ambassador, Hyatt Globalist
Posts: 73
I have a question about upgrades. I just started back flying more religiously and have had CK for the past 4+ years. I'm getting upgraded on maybe 25% of my flights. I'm not the only CK that's happening to because I talked with one who got on with me in TPA and we both walked back to our exit row seats. He said he's not getting upgrades much either (less than 1/3rd of the time). I'm wondering if I'm flying on flights where most everyone is buying FC because it's not much more expensive. I'm definitely booking flights that have plenty of FC when I book (about 10-14 days out).
Aug 4, 2022, 5:18 am
#1657
Join Date: Jul 2014
Programs: AA Ck, Delta DM, Marriott ambassador , Hertz President, National EE, Hilton Diamond ,
Posts: 132
Im Mia based and most F seats sell out pretty quickly. Especially to jfk / mco where people are connecting to international flights. Ex- South America going to Orlando connecting via Mia or Europe from jfk
Aug 4, 2022, 5:24 am
#1658
Join Date: Jun 2014
Location: PHL
Programs: AA
Posts: 14
I have a question about upgrades. I just started back flying more religiously and have had CK for the past 4+ years. I'm getting upgraded on maybe 25% of my flights. I'm not the only CK that's happening to because I talked with one who got on with me in TPA and we both walked back to our exit row seats. He said he's not getting upgrades much either (less than 1/3rd of the time). I'm wondering if I'm flying on flights where most everyone is buying FC because it's not much more expensive. I'm definitely booking flights that have plenty of FC when I book (about 10-14 days out).
Aug 5, 2022, 8:30 am
#1659
Join Date: Mar 2005
Programs: UA 1K and PP, AA PPro (3MM, former CK), Marriott Ambassador and LTT, Uber One
Posts: 1,347
That's a bit surprising. I have no issues getting comp upgrades on this route. We must be flying on different days/times.
Aug 5, 2022, 1:51 pm
#1661
Join Date: Jan 2003
Location: Dallas/Orlando
Programs: AA EXP
Posts: 2,716
Aug 7, 2022, 8:31 am
#1662
Join Date: Mar 2005
Programs: UA 1K and PP, AA PPro (3MM, former CK), Marriott Ambassador and LTT, Uber One
Posts: 1,347
I'm generally doing the opposite, and not always on Sundays and Fridays. And, since I need to connect anyways, I have options between DFW, CLT, and MIA (rarely used). But I'm still surprised at your poor luck with upgrades. Do you use EF to look for the flights with the best J availability?
Aug 12, 2022, 3:22 am
#1663
Join Date: Jan 2003
Location: Dallas/Orlando
Programs: AA EXP
Posts: 2,716
I'm generally doing the opposite, and not always on Sundays and Fridays. And, since I need to connect anyways, I have options between DFW, CLT, and MIA (rarely used). But I'm still surprised at your poor luck with upgrades. Do you use EF to look for the flights with the best J availability?