Go Back  FlyerTalk Forums >
Reload this Page >

Miles&Points

Airlines and Mileage Programs

American Airlines | AAdvantage

AA Concierge Key / ConciergeKey / CK members lounge (master thread)

AA Concierge Key / ConciergeKey / CK members lounge (master thread)

    Hide Wikipost
Old May 11, 22, 1:14 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: JDiver
Wiki Link
American Airlines ConciergeKeySM / "CK" Program (by invitation only)
(Includes Executive Platinum status and Admirals Club membership)

NOTE: For questions such as "How can I get Concierge Key?" or "This is my spend: will I get CK?" Please refer to the How do I make / making AA Concierge Key / ConciergeKey / CK?thread

Also see AA Concierge Key invitations / renewal for 2019 status (out early 12/2018).


13 Apr 2020:
AAdvantage extends CK status is extended automatically until Jan 31, 2022.

"The ConciergeKey Program is an exclusive program that American Airlines has for our very top customers. This is by invitation only and a very exclusive club." (Billy Sanez for AA)

ConciergeKey Services are provided to a select group of VIPs to facilitate travel on AA. The program is offered on an invitation basis only and is targeted at customers who control travel policy for large organizations. Customers who generate a high amount of revenue for AA may also be invited into this program (possibly those who spend upwards of US$60k a year on travel with AA).

Services provided include airport escorts and pre-boarding (seems variable, more likely during OSO?); assistance with flight changes, seat changes, and upgrade requests via their own dedicated telephone line. In addition, there is the ability to communicate directly with ConciergeKey associates via a dedicated email address. ConciergeKeySM representatives will also monitor day of travel of ConciergeKey members and will proactively reroute or rebook travel when necessary. ConciergeKey status allows check-in at First Class counters, as well as access to elite lines through security at certain airports. Miles and copay upgrades with copay waived.

ConciergeKey is now a distinct elite tier, above Executive Platinum. ConciergeKey benefits include membership to the Admirals Club, international miles upgrades with copayment waived, as well as two additional System-Wide Upgrades (SWU's) as part of CK membership.

CK members have access to Flagship Check-in on any flight, and CK will have Flagship Lounge access when flying a OneWorld airline.

As of 1 Jan 2017, Concierge Key members have upgrade requests prioritized over all other tiers: CK members have an upgrade window of (up to) 120 hours (Executive Platinum member's will retain the 100 hour upgrade window). CK members will board ahead of other passengers.

Regarding Concierge Key tier benefits coming in 2017, please see: New Concierge Key Benefits for 2017: New CK Elite Status Tier

Please: do respect members' privacy by refraining from asking for overly personal information and details relating to ConciergeKey membership or nomination. If your question receives no response, consider the member chooses not to reply, as is his/her right.

Boarding Area's AAdvantageGeek's blog shows the card and documents here.

Previous threads:
ConciergeKey AA Premium Service (ARCHIVED)
ARCHIVED: AA Concierge Key / ConciergeKey / CK (2014 consolidated)

Updated 18 Aug 2019 by ikwia to reflect CK being a distinct elite tier and to clarify the FL access requirement
Updated 25 Jul 2017 by JDiver


Print Wikipost

Old Jul 29, 22, 9:18 am
  #1651  
 
Join Date: Jul 2022
Location: Orange County, CA
Programs: AA Marriott
Posts: 5
Originally Posted by davecraze View Post
I assume your LPs are from flying mostly. What is your mix of flying and credit card in your LPs?

None knows yet how credit card LPs will factor into CK qualification. And since you are newly minted its a good case to try and isolate what matters in this new LP regime.

700k LP from flying can be 60k usd of rev to AA.

but,

700k LP from just credit card spend would likely be around only 7k usd rev to AA if Citibank paid a penny per mile (they probably pay less).

my working theory is it will take a multiple of millions LP from just credit card spend to qualify for CK under the LP regime, but who knows

Definitely a mix. So pumped to make CK! Ever since I saw up in the air I was on a mission!
ryanbriar likes this.
Sterlingman is offline  
Old Aug 2, 22, 7:16 pm
  #1652  
 
Join Date: Mar 2007
Location: Plano, Texas
Programs: AA
Posts: 7
1. Yes
2. I've not had any tarmac transfers since qualifying for CK. My home base is DFW, so don't transfer there; have had none at LHR so far.
3. Yes
4. Absolutely!
5. I know nothing of this...

Cheers!
private_md is offline  
Old Aug 2, 22, 7:42 pm
  #1653  
 
Join Date: Dec 2018
Location: DFW
Programs: AA ConciergeKey, Marriott Ambassador Elite
Posts: 182
Originally Posted by davecraze View Post
I assume your LPs are from flying mostly. What is your mix of flying and credit card in your LPs?

None knows yet how credit card LPs will factor into CK qualification. And since you are newly minted its a good case to try and isolate what matters in this new LP regime.

700k LP from flying can be 60k usd of rev to AA.

but,

700k LP from just credit card spend would likely be around only 7k usd rev to AA if Citibank paid a penny per mile (they probably pay less).

my working theory is it will take a multiple of millions LP from just credit card spend to qualify for CK under the LP regime, but who knows
Feels about right. I'm approaching 850K LPs with $70K YTD spend.
davecraze and ryanbriar like this.
snydert is offline  
Old Aug 2, 22, 8:29 pm
  #1654  
 
Join Date: May 2010
Location: DFW Area
Programs: AA ConciergeKey; Hyatt Globalist
Posts: 230
Originally Posted by private_md View Post
1. Yes
2. I've not had any tarmac transfers since qualifying for CK. My home base is DFW, so don't transfer there; have had none at LHR so far.
3. Yes
4. Absolutely!
5. I know nothing of this...

Cheers!
my base is dfw also. I meant my main arrival gateway into Europe for LHR. Sorry for any confusion.
snydert likes this.
davecraze is offline  
Old Aug 3, 22, 10:23 pm
  #1655  
 
Join Date: Aug 2012
Location: Tampa Bay
Programs: AA ConciergeKey, Hertz PC , Marriott Ambassador, Hyatt Globalist
Posts: 73
I have a question about upgrades. I just started back flying more religiously and have had CK for the past 4+ years. I'm getting upgraded on maybe 25% of my flights. I'm not the only CK that's happening to because I talked with one who got on with me in TPA and we both walked back to our exit row seats. He said he's not getting upgrades much either (less than 1/3rd of the time). I'm wondering if I'm flying on flights where most everyone is buying FC because it's not much more expensive. I'm definitely booking flights that have plenty of FC when I book (about 10-14 days out).
tampatravel is offline  
Old Aug 4, 22, 4:52 am
  #1656  
 
Join Date: Jan 2003
Location: Dallas/Orlando
Programs: AA EXP
Posts: 2,698
I think thats very route dependent. Im not CK but on my regular runs between DFW and MCO if I dont book at least a few weeks out often I cannot buy first because its sold out.
SkyTeam777 likes this.
tismfu is offline  
Old Aug 4, 22, 6:18 am
  #1657  
 
Join Date: Jul 2014
Programs: AA Ck, Delta DM, Marriott ambassador , Hertz President, National EE, Hilton Diamond ,
Posts: 97
Im Mia based and most F seats sell out pretty quickly. Especially to jfk / mco where people are connecting to international flights. Ex- South America going to Orlando connecting via Mia or Europe from jfk
scott56 is offline  
Old Aug 4, 22, 6:24 am
  #1658  
 
Join Date: Jun 2014
Location: PHL
Programs: AA
Posts: 10
Originally Posted by tampatravel View Post
I have a question about upgrades. I just started back flying more religiously and have had CK for the past 4+ years. I'm getting upgraded on maybe 25% of my flights. I'm not the only CK that's happening to because I talked with one who got on with me in TPA and we both walked back to our exit row seats. He said he's not getting upgrades much either (less than 1/3rd of the time). I'm wondering if I'm flying on flights where most everyone is buying FC because it's not much more expensive. I'm definitely booking flights that have plenty of FC when I book (about 10-14 days out).
I dunno; business and first class are way more expensive than premium economy or coach on international flights and first class generally is not worth the much greater cost domestically. I’m not seeing cheaper fares when I book.
gynmd is offline  
Old Aug 5, 22, 9:30 am
  #1659  
 
Join Date: Mar 2005
Programs: AA CK (3MM), Marriott LTT and Ambassador, Uber Diamond, UA Gold
Posts: 1,097
Originally Posted by tismfu View Post
I think thats very route dependent. Im not CK but on my regular runs between DFW and MCO if I dont book at least a few weeks out often I cannot buy first because its sold out.
That's a bit surprising. I have no issues getting comp upgrades on this route. We must be flying on different days/times.
ikwia is offline  
Old Aug 5, 22, 11:06 am
  #1660  
 
Join Date: Sep 2001
Location: charlotte NC
Programs: AA EP
Posts: 535
Originally Posted by ikwia View Post
That's a bit surprising. I have no issues getting comp upgrades on this route. We must be flying on different days/times.
Maybe because you know who you are?
ikwia and Spanish like this.
la2clt is offline  
Old Aug 5, 22, 2:51 pm
  #1661  
 
Join Date: Jan 2003
Location: Dallas/Orlando
Programs: AA EXP
Posts: 2,698
Originally Posted by ikwia View Post
That's a bit surprising. I have no issues getting comp upgrades on this route. We must be flying on different days/times.
I fly to MCO on Friday evenings and back to Dallas on Sundays. Its my commute.
Spanish likes this.
tismfu is offline  
Old Aug 7, 22, 9:31 am
  #1662  
 
Join Date: Mar 2005
Programs: AA CK (3MM), Marriott LTT and Ambassador, Uber Diamond, UA Gold
Posts: 1,097
Originally Posted by tismfu View Post
I fly to MCO on Friday evenings and back to Dallas on Sundays. Its my commute.
I'm generally doing the opposite, and not always on Sundays and Fridays. And, since I need to connect anyways, I have options between DFW, CLT, and MIA (rarely used). But I'm still surprised at your poor luck with upgrades. Do you use EF to look for the flights with the best J availability?
Spanish likes this.
ikwia is offline  
Old Aug 12, 22, 4:22 am
  #1663  
 
Join Date: Jan 2003
Location: Dallas/Orlando
Programs: AA EXP
Posts: 2,698
Originally Posted by ikwia View Post
I'm generally doing the opposite, and not always on Sundays and Fridays. And, since I need to connect anyways, I have options between DFW, CLT, and MIA (rarely used). But I'm still surprised at your poor luck with upgrades. Do you use EF to look for the flights with the best J availability?
If the flight I prefer has no J availability at time of booking, I select another flight that does and hope I can SDFC into my preferred time.
tismfu is offline  
Old Aug 12, 22, 3:28 pm
  #1664  
Suspended
 
Join Date: Feb 2022
Posts: 230
How long is Hyatt globalist valid for via CK? What does it say on the member cards?
bakrgby is offline  
Old Aug 13, 22, 6:20 am
  #1665  
 
Join Date: Nov 2017
Location: CLT
Programs: AA CK, 2 Million Miler
Posts: 662
Originally Posted by bakrgby View Post
How long is Hyatt globalist valid for via CK? What does it say on the member cards?
My Hyatt card says "Valid until 2/28/2023".
snydert likes this.
robertablake is offline  

Thread Tools
Search this Thread