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AA Concierge Key / ConciergeKey / CK members lounge (master thread)

AA Concierge Key / ConciergeKey / CK members lounge (master thread)

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Old May 11, 22, 1:14 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: JDiver
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American Airlines ConciergeKeySM / "CK" Program (by invitation only)
(Includes Executive Platinum status and Admirals Club membership)

NOTE: For questions such as "How can I get Concierge Key?" or "This is my spend: will I get CK?" Please refer to the How do I make / making AA Concierge Key / ConciergeKey / CK?thread

Also see AA Concierge Key invitations / renewal for 2019 status (out early 12/2018).


13 Apr 2020:
AAdvantage extends CK status is extended automatically until Jan 31, 2022.

"The ConciergeKey Program is an exclusive program that American Airlines has for our very top customers. This is by invitation only and a very exclusive club." (Billy Sanez for AA)

ConciergeKey Services are provided to a select group of VIPs to facilitate travel on AA. The program is offered on an invitation basis only and is targeted at customers who control travel policy for large organizations. Customers who generate a high amount of revenue for AA may also be invited into this program (possibly those who spend upwards of US$60k a year on travel with AA).

Services provided include airport escorts and pre-boarding (seems variable, more likely during OSO?); assistance with flight changes, seat changes, and upgrade requests via their own dedicated telephone line. In addition, there is the ability to communicate directly with ConciergeKey associates via a dedicated email address. ConciergeKeySM representatives will also monitor day of travel of ConciergeKey members and will proactively reroute or rebook travel when necessary. ConciergeKey status allows check-in at First Class counters, as well as access to elite lines through security at certain airports. Miles and copay upgrades with copay waived.

ConciergeKey is now a distinct elite tier, above Executive Platinum. ConciergeKey benefits include membership to the Admirals Club, international miles upgrades with copayment waived, as well as two additional System-Wide Upgrades (SWU's) as part of CK membership.

CK members have access to Flagship Check-in on any flight, and CK will have Flagship Lounge access when flying a OneWorld airline.

As of 1 Jan 2017, Concierge Key members have upgrade requests prioritized over all other tiers: CK members have an upgrade window of (up to) 120 hours (Executive Platinum member's will retain the 100 hour upgrade window). CK members will board ahead of other passengers.

Regarding Concierge Key tier benefits coming in 2017, please see: New Concierge Key Benefits for 2017: New CK Elite Status Tier

Please: do respect members' privacy by refraining from asking for overly personal information and details relating to ConciergeKey membership or nomination. If your question receives no response, consider the member chooses not to reply, as is his/her right.

Boarding Area's AAdvantageGeek's blog shows the card and documents here.

Previous threads:
ConciergeKey AA Premium Service (ARCHIVED)
ARCHIVED: AA Concierge Key / ConciergeKey / CK (2014 consolidated)

Updated 18 Aug 2019 by ikwia to reflect CK being a distinct elite tier and to clarify the FL access requirement
Updated 25 Jul 2017 by JDiver


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Old Jun 23, 22, 12:32 pm
  #1591  
 
Join Date: Dec 2018
Location: DFW
Programs: AA ConciergeKey, Marriott Ambassador Elite
Posts: 166
Originally Posted by GundamWing01 View Post
yea, i assume its the same status since the "spend" is very comparable. if APass requires $60k commitment, i would imagine many earned CKs spend that thru normal flights. although ive read many spend less, but have high $ per segment. im curious whats ur spend and airport if ur willing to share.
I'm DFW based and spend between 80k-120k in any given year.
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Old Jun 23, 22, 2:47 pm
  #1592  
 
Join Date: Sep 2009
Location: Midwest USA
Programs: AA EXP, HH Diamond, Hyatt Globalist
Posts: 571
Originally Posted by snydert View Post
I'm DFW based and spend between 80k-120k in any given year.
All on AA??
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Old Jun 23, 22, 2:56 pm
  #1593  
 
Join Date: Jul 2014
Programs: AA Ck, Delta DM, Marriott ambassador , Hertz President, National EE, Hilton Diamond ,
Posts: 78
Pretty sure no difference with airpass vs spend. If anything , airpass gives them money up front. Another thing is airpass typically can be more expensive depending how you book it and where you fly.

curious about the CK+.

Honestly I got very spoiled having CK. I couldnít imagine not having it. It truly saved me and got me back home to my family same night.

united global services is not nearly as good and I heard delta 360 is below that. Would love to test delta 360 out as I fly delta as well. I had global services through business and every time I try and fly United they csncle
my flights. So to be honest United as a whole hasnít been great. Aa has really picked up there game this year while others have gone down in my opinion
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Old Jun 23, 22, 3:27 pm
  #1594  
 
Join Date: Sep 2019
Programs: AA: CK
Posts: 1,384
Originally Posted by scott56 View Post
Pretty sure no difference with airpass vs spend. If anything , airpass gives them money up front. Another thing is airpass typically can be more expensive depending how you book it and where you fly.
Airpass Ós almost always more (sometimes quite a bit more) than discounted J or F, but almost always less than full J or F, and you get 100% flexibility. Not sure about Y. I don't buy that, but I'm sure the same principle applies.
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Old Jun 23, 22, 3:30 pm
  #1595  
 
Join Date: Dec 2018
Location: DFW
Programs: AA ConciergeKey, Marriott Ambassador Elite
Posts: 166
Originally Posted by ceebee100 View Post
All on AA??
Essentially. I might have $3K-$4K in BA codeshares as I do the LHR-BCN route a few times/year, but that's pretty much it. That being said, now that BA is bringing the A380 with true first product to DFW-LHR route, I may have to try that a few times...
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Old Jun 23, 22, 3:31 pm
  #1596  
 
Join Date: Jul 2014
Programs: AA Ck, Delta DM, Marriott ambassador , Hertz President, National EE, Hilton Diamond ,
Posts: 78
Originally Posted by BlooJoo View Post
Airpass Ós almost always more (sometimes quite a bit more) than discounted J or F, but almost always less than full J or F, and you get 100% flexibility. Not sure about Y. I don't buy that, but I'm sure the same principle applies.
i do mostly last minute bookings and thatís when airpass comes in handy. If itís not last minute booking itís going to be some sort of change.
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Old Jun 23, 22, 4:36 pm
  #1597  
 
Join Date: Sep 2019
Programs: AA: CK
Posts: 1,384
Originally Posted by scott56 View Post
i do mostly last minute bookings and thatís when airpass comes in handy. If itís not last minute booking itís going to be some sort of change.
Same here. The ability to book 3 - 5 tickets for each one way trip to maximize flexibility is a game changer. I book everything I even think I might take, and just cancel the ones I don't use.
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Old Jun 23, 22, 4:39 pm
  #1598  
 
Join Date: Dec 2018
Location: DFW
Programs: AA ConciergeKey, Marriott Ambassador Elite
Posts: 166
Originally Posted by BlooJoo View Post
Same here. The ability to book 3 - 5 tickets for each one way trip to maximize flexibility is a game changer. I book everything I even think I might take, and just cancel the ones I don't use.
Makes me want to look into AirPass...
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Old Jun 23, 22, 4:43 pm
  #1599  
 
Join Date: Sep 2019
Programs: AA: CK
Posts: 1,384
Originally Posted by snydert View Post
Makes me want to look into AirPass...
It's hot AF.
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Old Jun 23, 22, 5:24 pm
  #1600  
 
Join Date: Jul 2014
Programs: AA Ck, Delta DM, Marriott ambassador , Hertz President, National EE, Hilton Diamond ,
Posts: 78
Originally Posted by BlooJoo View Post
Same here. The ability to book 3 - 5 tickets for each one way trip to maximize flexibility is a game changer. I book everything I even think I might take, and just cancel the ones I don't use.
with the way they are canceling flights it saves me. Flew Tuesday EWR-MIA and I was able to have a back up out of PHL just incase.
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Old Jun 23, 22, 5:38 pm
  #1601  
 
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 879
Originally Posted by BlooJoo View Post
Same here. The ability to book 3 - 5 tickets for each one way trip to maximize flexibility is a game changer. I book everything I even think I might take, and just cancel the ones I don't use.
Originally Posted by scott56 View Post
with the way they are canceling flights it saves me. Flew Tuesday EWR-MIA and I was able to have a back up out of PHL just incase.
could you guys please elaborate more? is this APass specific feature vs CK feature?

and dont people do that already without CK via normal tix purchases? ive always been curious how airlines dont ban or freeze accounts when people book simultaneous flights for same/different airports on same day which holds up seats.

at least for WN, they dont even allow you to book overlapping flights w/ same PAX or the system auto cancels one.

also for APass, ive read plenty reports canceling tix doesnt auto refund ASAP and some are stuck in limbo which requires follow-up. i would hate that since funds are tied up for future travel.
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Old Jun 23, 22, 6:21 pm
  #1602  
 
Join Date: Sep 2019
Programs: AA: CK
Posts: 1,384
Originally Posted by GundamWing01 View Post
could you guys please elaborate more? is this APass specific feature vs CK feature?

and dont people do that already without CK via normal tix purchases? ive always been curious how airlines dont ban or freeze accounts when people book simultaneous flights for same/different airports on same day which holds up seats.

at least for WN, they dont even allow you to book overlapping flights w/ same PAX or the system auto cancels one.

also for APass, ive read plenty reports canceling tix doesnt auto refund ASAP and some are stuck in limbo which requires follow-up. i would hate that since funds are tied up for future travel.
Airpass is AA's prepaid travel program. CK is AA's super-elite top tier. They are independent, except that a very large Airpass purchase can grant CK status as part of the package.

airpass.aa.com has some good info on Airpass.

Airpass allows this type of purchasing. Normal ticket buyers are not officially allowed to purchase tickets in this way.
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Last edited by BlooJoo; Jun 23, 22 at 6:45 pm
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Old Jun 23, 22, 6:26 pm
  #1603  
 
Join Date: Jul 2014
Programs: AA Ck, Delta DM, Marriott ambassador , Hertz President, National EE, Hilton Diamond ,
Posts: 78
Originally Posted by GundamWing01 View Post
could you guys please elaborate more? is this APass specific feature vs CK feature?

and dont people do that already without CK via normal tix purchases? ive always been curious how airlines dont ban or freeze accounts when people book simultaneous flights for same/different airports on same day which holds up seats.

at least for WN, they dont even allow you to book overlapping flights w/ same PAX or the system auto cancels one.

also for APass, ive read plenty reports canceling tix doesnt auto refund ASAP and some are stuck in limbo which requires follow-up. i would hate that since funds are tied up for future travel.
CK and airpass are two different things.

Airpass is a pre purchase of a certain amount. Thereís personal and business accounts. Im not sure what the lowest tiers are, but for personal if you spend 60k ( upfront ) or business 100k up front you get CK status. Itís really for last minute or for someone who frequently changes there flights. The tickets are normally more money but always a set price. The personal works for you plus 1 person who can Tavel with you. The business varies by how much money you spend. The prices for me is cheaper for certain fares. It also saved me a lot of money on almost sold out flights. You do get other benefits.

having several reservations was actually a point they made to me. Itís not really any different then the CK team having you on a back up flight. I donít normally do that unless Iím nervous about missing a flight. This week I was nervous flying out of EWR. If I do do that and I know Iím not taking another flight I make sure I cancel as soon as I know
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Old Jun 24, 22, 9:15 am
  #1604  
 
Join Date: Dec 2018
Location: DFW
Programs: AA ConciergeKey, Marriott Ambassador Elite
Posts: 166
Originally Posted by ceebee100 View Post
All on AA??
Just totaled it up and at ~$63K through first half of 2022 all on AA metal aside from $2.8K on BA codeshares. Barring any unforeseen travel situation, I doubt I spend more than $6K on codeshares. That being said, I do have a new client in Australia, so Qantas Business or First would increase that quite a bit. I'll keep you posted.
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Old Jun 24, 22, 9:21 am
  #1605  
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Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,084
Originally Posted by snydert View Post
Just totaled it up and at ~$63K through first half of 2022 all on AA metal aside from $2.8K on BA codeshares. Barring any unforeseen travel situation, I doubt I spend more than $6K on codeshares. That being said, I do have a new client in Australia, so Qantas Business or First would increase that quite a bit. I'll keep you posted.
What bothers me is that we have no other option to Australia since AA cut it. I am considering AA to Japan and then Japan Airlines to Australia just to get more AA metal, but it seems silly. I wish AA would just make it clear how they want us to travel since they have cut SO MUCH international that those of us that are traveling have few options than partners (or other airlines entirely).
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