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FAQ: aavacations.com / AA Vacations flight & vacation package questions, discussion

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Old Feb 19, 2016, 2:01 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: thorofare
AA Vacations / aavacations.com Flight and Ground Packages
Trust American Airlines to offer you the perfect package at the best price, guaranteed! When you choose to bundle your travel components into one package price we can offer you an unbeatable value by combining our unpublished low rates on flights with specially negotiated rates on hotels, activities and transportation. So, whether you're looking for a quick flight plus hotel weekend getaway or an all-inclusive package complete with flight, hotel, ground transportation and tickets to local attractions, you can rest easy knowing the entire trip is covered by our Lowest Price Guarantee.
Link to AA Vacations site website

FAQ

Q. Do these earn AA EQM Loyalty Points, Award Miles (RDM) and EQD (EQ Dollars in 2017)?

These generally book into discount paid fare buckets, so "Yes" at this time. There are a few promotional offers that do not earn EQM Loyalty Points; these will clearly say so, so read thoroughly. See:

Special fares: Earning Award Miles and Loyalty Points on aa.com (link)

Earning AA Elite Qualifying Miles / EQM on AA, oneworld, partners 2016

and this for the changes affecting Award Miles coming in the latter part of 2016.

Earning AA Award / Redeemable Miles / RDM on AA, partners later 2016


Q. Can I upgrade these with AA upgrade instruments (e500 "stickers", miles and copay, SWU)? NOTE: As of July 2022, AA no longer issues 500-mile upgrade certificates ("stickers"). Auto-requested complimentary upgrades are now available to all elite status members and one traveling companion. See details at aa.com

Yes. These follow the standard AA upgrade rules.


Q. Can I use AAadvantage Award Miles to "pay" for a vacation?

(Change late 2019) Yes. You can "pay" with money (cards, etc.), AAdvantage miles or a combination of both. Miles may be used to pay for any portion of the vacation package up, and including, all of it. At this time there is no way to distinguish the breakpoint between the land portion and the air portion of the package, except by calling. And even this is a mixed bag.


Q. If I use AAdvantage Aware Miles to pay for part of my vacation, does this impact upgrades or EQM/RDM for the flights?(RDM)?

(Change 2020) AA Vacations agents are confident that using miles will have no impact on EQM/EQD/RDM as the miles are converted to "cash" to pay for the trip, so the AA system sees these as cash paid. This is supposed to apply no matter how much of the trip is paid with miles. Experiences reported here using part miles indicate that all posts as expected in these cases..


Q. So, what kinds of fares are ineligible for earning AA miles?

"Exceptions (aa.com)

There are certain airline ticket types that are not eligible for mileage accrual regardless of the booking class. These include, without limitation, the following:

Q Are there any types of tickets that won’t earn award miles?

Yes, tickets that currently do not earn award miles, elite-qualifying miles or elite-qualifying segments will not earn award miles in the future. This includes:


  • All tickets issued as AAdvantage awards

  • Other free ticket promotions including free or reduced rate tickets

  • Companion tickets

  • Charter flight tickets

  • Travel agency/industry reduced rate tickets

  • Infant tickets

  • Extra seats or items occupying a purchased seat

  • Unpublished fare tickets, including consolidator fares

  • Tickets issued subject to special provisions

Q. What about EQM Loyalty Points and Award ("Redeemable") Miles earning later in 2016 after 1 January 2022?

AA has specified a set of "Special Fares", which includes select AA Vacations (where there is a * next to the booking code when looking at the flight details).

Some fares (such as bulk or consolidator fares) earn award miles and Elite Qualifying Dollars (EQDs) Loyalty Points (LPs) at a modified rate based on a percentage of the distance flown as determined by the booking code.

Special fares are often purchased through a specialized agent, third party or as part of a package including air transportation and lodging.

Examples:

  • Bulk fares

  • Cruise fares

  • Consolidator fares

  • Discounted or inclusive tour packages

  • Vacation packages, including select American Airlines Vacations® packages. For Vacations, special fares are marked with an asterisk (*) after the booking code in the AAVacations.com booking path,
  • Other tickets where the fare isn't disclosed, excluding bookings made through priceline.com or hotwire.com where the carrier isn't disclosed before buying
Note that the Special Fares page also says, "AAdvantage elite member bonuses will be applied in addition to the percentages shown for award miles."


Q. What fare classes do First and Business packages book into?

Typically A for international First, A, R or P domestic F, and I or D international Business.



Q. What if I'm flying on a flight on a partner airline?

AA Vacations most often books into AA "code shares" / AA marketed flights. In that case, you'll earn miles as if flying on American. If it doesn't, you'll earn per the agreement AA has with the partner airline. Start here to look them up.


Q. What advance purchase restrictions are imposed?

Most advance purchase, minimum stay, etc. normally imposed by the airline don't apply; the restrictions are those imposed by AA Vacations. (Detailed Fare Rules for your fare generally do apply, however.)


Q. Are the trips or fares refundable?

Generally not fully refundable. Hotels and ground activities are generally not at all, and air will depend on the fare bucket and detailed rules. AA vacations does offer protection, but hotels etc. may not be included.

"There are two types of protection available: We offer the Cancellation and Change Waiver (Pre-Departure Protection) which allows you to cancel and/or change either the land or air portion of their package without penalty. Trip Protector (Post-Departure protection) from Allianz Global Assistance can provide protection for your trip expenses, your health and your belongings."

A waiver is usually $129 for international travel and $69 for domestic travel. This can also be paid with miles.


Q. What is the shortest time I can book an air-hotel package for?

It appears three nights is the shortest period allowed by aavacations, unless the total duration of the trip is less than three days, then it is length of trip. However, those three nights do not need to be at a single property.


Q. Can I book a ten day package with only three days of prepaid hotel?

Sure. You'll have to call to do so, however.
You can change the dates of the hotel to be different from those of the flights in the "More Search Options" section of the search. You can also book multiple rooms here too, specifying the number of guests per room. I don't think you can book hotel to be in a different city though. A hotel in a different city (or continent, even) can be booked, but must be done over the phone.


Q. Is only one hotel offered?

No. A variety of properties is generally offered, but this will of course affect pricing.


Q. Does the hotel have to be in the destination city?

No. You can book a property in another city if it's offered by AA Vacations.


Q. What happens if I don't use the ground part (hotel, car, etc.)? Will they cancel my return flights?

Nothing. You can use it or forget it. No flight cancellations ensue. See AA Vacations - not checking in at Hotel Some purposely book the cheapest pricing for their trip knowing they're choosing a "throwaway hotel" they won't use.

Though one AA Vacations agent actually said "always book with us and just book the cheapest hotel for 3 days and throw it away", don't you say it's your intent.


Q. Will AA Vacations cause problems for me?

If you disclose your intent to AA Vacations to "throw away" (not stay at) the hotel, they can not sell you the package. So, don't.


Q. Will the hotel cause problems for me?

Not likely; they're paid for a prepaid stay whether you stay or not, as they get to keep the money and have "your" room to sell.


Q. Will I earn points at the hotel? Will they recognize my status?

Many chains don't recognize third party bookings for points or stay credit, but will usually recognize your status. Properties will treat as prepaid booking.


Q. Are there ever deals or promos?

Indeed. There are often sales and promotions; look for them on the site.


Q. What if I want to book open jaw or customize?

Calling can do that. There's a $39 call fee, unless it's not able to be booked online. Others have said you can generally calculate the price of an open jaw itinerary by adding half the price of pricing for vacations to the arrival and departure cities and adding those.


Q. Can I put these on "hold" while I think about it since these include air fare?

No. But: Refund of Air Ticket Portion Within 24 Hours of Purchase

Within 24 hours of booking, you are allowed to cancel your refundable or non-refundable air ticket for a full refund (and no change fees and/or difference in fare) subject to the following rules:

  • You must call 800-321-2121 within 24 hours of purchase to cancel the air ticket reservation and request a refund of the air ticket.
  • The reservation must have been booked at least 7 days before scheduled departure.
  • This policy does not apply to hotel or other non-air portions of the package. Standard cancellation policies will apply to all non-air components of the package.
  • Refunds are only issued for tickets booked on aavacations.com or with American Airlines Vacations Reservations.

Q. My AAdvantage credit card earns double Award ("Redeemable") Miles on AA purchases. Will AA Vacations purchases earn 2x miles?

No. What transactions are eligible to earn double AAdvantage® miles?

Eligible American Airlines purchases are items billed by American Airlines as the merchant of record booked through American Airlines channels (aa.com, American Airlines Reservations, American Airlines airport, in-flight and city ticket counters). American Airlines tickets purchased through other channels or that are a component of any other cruise or tour package do not earn the additional mile purchase bonuses. Products or services that do not qualify for the additional bonus miles include car rentals, hotel reservations, American Airlines Vacations packages, purchases of American Airlines AAdvantage miles, duty free purchases and or AA Cargo℠
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Updated by JDiver 19 Feb 2016

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FAQ: aavacations.com / AA Vacations flight & vacation package questions, discussion

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Old Apr 17, 2018, 7:56 pm
  #301  
 
Join Date: Jul 2015
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Deleted

Last edited by sgan317; Apr 17, 2018 at 8:08 pm Reason: Figured out how to see Premium Economy fares online
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Old Apr 20, 2018, 6:56 am
  #302  
 
Join Date: Jul 2015
Location: MIA
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Originally Posted by FobbyFlyer
Do all segments have to have an '*'?
I have 2 out of 4 segments marked as such for an upcoming trip.
Anyone have data points in this situation?

Thanks
Did you get an answer about this?
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Old Apr 20, 2018, 9:24 am
  #303  
 
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HI sgan317

I've booked AAV trips several times now and they have all posted correctly as special fare (distance).
I've also burned a few SWUs on these trips and had no issues with agents touching the reservations multiple times, all posted correct as special fare
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Old Jun 6, 2018, 8:45 am
  #304  
 
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AAvacations earn 5x spend on Amex Plat or 3x on Chase?
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Old Jun 6, 2018, 9:49 am
  #305  
 
Join Date: Oct 2002
Posts: 1,700
Can’t speak to Chase but AMEX is very clear on it. No. Have you done any research?
Originally Posted by tfizzle
AAvacations earn 5x spend on Amex Plat or 3x on Chase?
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Old Jun 6, 2018, 10:08 am
  #306  
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Originally Posted by tfizzle
AAvacations earn 5x spend on Amex Plat or 3x on Chase?
Originally Posted by 777lover
Can’t speak to Chase but AMEX is very clear on it. No. Have you done any research?
Yea, and for Chase of course a vacations package counts as "Travel." There are dedicated threads in the Amex and Chase forums for what types of spend trigger the bonuses.
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Old Jun 6, 2018, 11:47 am
  #307  
 
Join Date: Jan 2013
Posts: 743
Originally Posted by JJeffrey
Yea, and for Chase of course a vacations package counts as "Travel." There are dedicated threads in the Amex and Chase forums for what types of spend trigger the bonuses.
I got 3x on the one I just paid for on my CSR.
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Old Jul 10, 2018, 6:45 am
  #308  
 
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Is it possible to enter a non-AAdvantage FFN (e.g. BAEC) when making an AAV booking online? It seems like you can only put in your AAdvantage number. Will calling do the trick? Thanks.
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Old Jul 10, 2018, 7:10 am
  #309  
 
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Originally Posted by flyingeph12
Is it possible to enter a non-AAdvantage FFN (e.g. BAEC) when making an AAV booking online? It seems like you can only put in your AAdvantage number. Will calling do the trick? Thanks.
You can change the FF number after it's booked. Can probably do this online. Of course you can also call in. Or do it at the airport.
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Old Jul 10, 2018, 7:22 am
  #310  
 
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Originally Posted by CloudCoder
You can change the FF number after it's booked. Can probably do this online. Of course you can also call in. Or do it at the airport.
Thanks. I am assuming that the same remains true if I were to pay for (part of) the ground portion using AAdvantage miles and/or use miles/SWU to upgrade? Or would it be better not to put in an AAdvantage number or associate the booking with my AAdvantage account at all when initially booking?
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Old Jul 11, 2018, 11:15 am
  #311  
brp
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Originally Posted by flyingeph12


Thanks. I am assuming that the same remains true if I were to pay for (part of) the ground portion using AAdvantage miles and/or use miles/SWU to upgrade? Or would it be better not to put in an AAdvantage number or associate the booking with my AAdvantage account at all when initially booking?
I would not expect a problem in using AA miles for the ground portion with a different FFN. There might be issues with using miles/SWU to upgrade if the AA number is not in there, though. May be best to at least start with the AAdvantage number.

Also, I don't believe that AA allow changing FFN online. Neither does BA on the Holiday packages we've booked.I book these, it puts in BA numbers. I use Avios to upgrade. After this is all done, I want to change to AAdvantage number. To do this, one can go to the RJ or Finnair sites with the record locator and change it there...because they're all part of OW> Screwy, but it works. Likely to work the same with an AA booking, but I've not tried it.

Cheers.
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Old Jul 11, 2018, 11:53 am
  #312  
 
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Originally Posted by brp
I would not expect a problem in using AA miles for the ground portion with a different FFN. There might be issues with using miles/SWU to upgrade if the AA number is not in there, though. May be best to at least start with the AAdvantage number.

Also, I don't believe that AA allow changing FFN online. Neither does BA on the Holiday packages we've booked.I book these, it puts in BA numbers. I use Avios to upgrade. After this is all done, I want to change to AAdvantage number. To do this, one can go to the RJ or Finnair sites with the record locator and change it there...because they're all part of OW> Screwy, but it works. Likely to work the same with an AA booking, but I've not tried it.

Cheers.
The following thread makes me nervous about inputting my AAdvantage number and then changing it.

Change FFN / frequent flyer number on AA booking? (master thread)

I have definitely used SWUs/miles to upgrade a booking that wasn’t attached to my AAdvantage number (e.g., upgrading a friend or family member).
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Old Jul 11, 2018, 12:01 pm
  #313  
brp
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Originally Posted by flyingeph12


The following thread makes me nervous about inputting my AAdvantage number and then changing it.

Change FFN / frequent flyer number on AA booking? (master thread)

I have definitely used SWUs/miles to upgrade a booking that wasn’t attached to my AAdvantage number (e.g., upgrading a friend or family member).
Good point. Although Jon does make the point in that using the SWU and then accruing on another FFN is "technically" against AA's interpretation, but with likely minimal enforcement..

Cheers.
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Old Jul 11, 2018, 2:04 pm
  #314  
 
Join Date: Oct 2002
Posts: 1,700
Isn’t it a 3 night minimum or the # of nights u are staying at your destination, whichever is lower. Ie, if you are flying to Europe and only there one day, they would only require u to have a hotel for 1 night.


Originally Posted by fanger
The Wiki says 3 nights is the minimum, and I always thought this too, though it may have come from the Wiki. However, I find that I can still find * flights with 2 nights hotel at destination. Has anyone got miles-based earning under these conditions? I.e. 2 nights hotel? I haven't gotten any for a single night's hotel.
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Old Jul 12, 2018, 11:20 am
  #315  
 
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Originally Posted by brp
Good point. Although Jon does make the point in that using the SWU and then accruing on another FFN is "technically" against AA's interpretation, but with likely minimal enforcement..

Cheers.
Thanks, that’s fair—although it makes little sense that I would be able to use an SWU for a friend (who may be crediting their flights to another program), but doing it for myself would be a violation of the terms. I am much more worried that inputting my AAdvantage number and then changing it (as opposed to not putting in a number at all and calling CS to put in my non-AAdvantage number) would lead to the miles being credited to AA notwithstanding.
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