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FAQ: aavacations.com / AA Vacations flight & vacation package questions, discussion

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Old Feb 19, 2016, 2:01 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: thorofare
AA Vacations / aavacations.com Flight and Ground Packages
Trust American Airlines to offer you the perfect package at the best price, guaranteed! When you choose to bundle your travel components into one package price we can offer you an unbeatable value by combining our unpublished low rates on flights with specially negotiated rates on hotels, activities and transportation. So, whether you're looking for a quick flight plus hotel weekend getaway or an all-inclusive package complete with flight, hotel, ground transportation and tickets to local attractions, you can rest easy knowing the entire trip is covered by our Lowest Price Guarantee.
Link to AA Vacations site website

FAQ

Q. Do these earn AA EQM Loyalty Points, Award Miles (RDM) and EQD (EQ Dollars in 2017)?

These generally book into discount paid fare buckets, so "Yes" at this time. There are a few promotional offers that do not earn EQM Loyalty Points; these will clearly say so, so read thoroughly. See:

Special fares: Earning Award Miles and Loyalty Points on aa.com (link)

Earning AA Elite Qualifying Miles / EQM on AA, oneworld, partners 2016

and this for the changes affecting Award Miles coming in the latter part of 2016.

Earning AA Award / Redeemable Miles / RDM on AA, partners later 2016


Q. Can I upgrade these with AA upgrade instruments (e500 "stickers", miles and copay, SWU)? NOTE: As of July 2022, AA no longer issues 500-mile upgrade certificates ("stickers"). Auto-requested complimentary upgrades are now available to all elite status members and one traveling companion. See details at aa.com

Yes. These follow the standard AA upgrade rules.


Q. Can I use AAadvantage Award Miles to "pay" for a vacation?

(Change late 2019) Yes. You can "pay" with money (cards, etc.), AAdvantage miles or a combination of both. Miles may be used to pay for any portion of the vacation package up, and including, all of it. At this time there is no way to distinguish the breakpoint between the land portion and the air portion of the package, except by calling. And even this is a mixed bag.


Q. If I use AAdvantage Aware Miles to pay for part of my vacation, does this impact upgrades or EQM/RDM for the flights?(RDM)?

(Change 2020) AA Vacations agents are confident that using miles will have no impact on EQM/EQD/RDM as the miles are converted to "cash" to pay for the trip, so the AA system sees these as cash paid. This is supposed to apply no matter how much of the trip is paid with miles. Experiences reported here using part miles indicate that all posts as expected in these cases..


Q. So, what kinds of fares are ineligible for earning AA miles?

"Exceptions (aa.com)

There are certain airline ticket types that are not eligible for mileage accrual regardless of the booking class. These include, without limitation, the following:

Q Are there any types of tickets that won’t earn award miles?

Yes, tickets that currently do not earn award miles, elite-qualifying miles or elite-qualifying segments will not earn award miles in the future. This includes:


  • All tickets issued as AAdvantage awards

  • Other free ticket promotions including free or reduced rate tickets

  • Companion tickets

  • Charter flight tickets

  • Travel agency/industry reduced rate tickets

  • Infant tickets

  • Extra seats or items occupying a purchased seat

  • Unpublished fare tickets, including consolidator fares

  • Tickets issued subject to special provisions

Q. What about EQM Loyalty Points and Award ("Redeemable") Miles earning later in 2016 after 1 January 2022?

AA has specified a set of "Special Fares", which includes select AA Vacations (where there is a * next to the booking code when looking at the flight details).

Some fares (such as bulk or consolidator fares) earn award miles and Elite Qualifying Dollars (EQDs) Loyalty Points (LPs) at a modified rate based on a percentage of the distance flown as determined by the booking code.

Special fares are often purchased through a specialized agent, third party or as part of a package including air transportation and lodging.

Examples:

  • Bulk fares

  • Cruise fares

  • Consolidator fares

  • Discounted or inclusive tour packages

  • Vacation packages, including select American Airlines Vacations® packages. For Vacations, special fares are marked with an asterisk (*) after the booking code in the AAVacations.com booking path,
  • Other tickets where the fare isn't disclosed, excluding bookings made through priceline.com or hotwire.com where the carrier isn't disclosed before buying
Note that the Special Fares page also says, "AAdvantage elite member bonuses will be applied in addition to the percentages shown for award miles."


Q. What fare classes do First and Business packages book into?

Typically A for international First, A, R or P domestic F, and I or D international Business.



Q. What if I'm flying on a flight on a partner airline?

AA Vacations most often books into AA "code shares" / AA marketed flights. In that case, you'll earn miles as if flying on American. If it doesn't, you'll earn per the agreement AA has with the partner airline. Start here to look them up.


Q. What advance purchase restrictions are imposed?

Most advance purchase, minimum stay, etc. normally imposed by the airline don't apply; the restrictions are those imposed by AA Vacations. (Detailed Fare Rules for your fare generally do apply, however.)


Q. Are the trips or fares refundable?

Generally not fully refundable. Hotels and ground activities are generally not at all, and air will depend on the fare bucket and detailed rules. AA vacations does offer protection, but hotels etc. may not be included.

"There are two types of protection available: We offer the Cancellation and Change Waiver (Pre-Departure Protection) which allows you to cancel and/or change either the land or air portion of their package without penalty. Trip Protector (Post-Departure protection) from Allianz Global Assistance can provide protection for your trip expenses, your health and your belongings."

A waiver is usually $129 for international travel and $69 for domestic travel. This can also be paid with miles.


Q. What is the shortest time I can book an air-hotel package for?

It appears three nights is the shortest period allowed by aavacations, unless the total duration of the trip is less than three days, then it is length of trip. However, those three nights do not need to be at a single property.


Q. Can I book a ten day package with only three days of prepaid hotel?

Sure. You'll have to call to do so, however.
You can change the dates of the hotel to be different from those of the flights in the "More Search Options" section of the search. You can also book multiple rooms here too, specifying the number of guests per room. I don't think you can book hotel to be in a different city though. A hotel in a different city (or continent, even) can be booked, but must be done over the phone.


Q. Is only one hotel offered?

No. A variety of properties is generally offered, but this will of course affect pricing.


Q. Does the hotel have to be in the destination city?

No. You can book a property in another city if it's offered by AA Vacations.


Q. What happens if I don't use the ground part (hotel, car, etc.)? Will they cancel my return flights?

Nothing. You can use it or forget it. No flight cancellations ensue. See AA Vacations - not checking in at Hotel Some purposely book the cheapest pricing for their trip knowing they're choosing a "throwaway hotel" they won't use.

Though one AA Vacations agent actually said "always book with us and just book the cheapest hotel for 3 days and throw it away", don't you say it's your intent.


Q. Will AA Vacations cause problems for me?

If you disclose your intent to AA Vacations to "throw away" (not stay at) the hotel, they can not sell you the package. So, don't.


Q. Will the hotel cause problems for me?

Not likely; they're paid for a prepaid stay whether you stay or not, as they get to keep the money and have "your" room to sell.


Q. Will I earn points at the hotel? Will they recognize my status?

Many chains don't recognize third party bookings for points or stay credit, but will usually recognize your status. Properties will treat as prepaid booking.


Q. Are there ever deals or promos?

Indeed. There are often sales and promotions; look for them on the site.


Q. What if I want to book open jaw or customize?

Calling can do that. There's a $39 call fee, unless it's not able to be booked online. Others have said you can generally calculate the price of an open jaw itinerary by adding half the price of pricing for vacations to the arrival and departure cities and adding those.


Q. Can I put these on "hold" while I think about it since these include air fare?

No. But: Refund of Air Ticket Portion Within 24 Hours of Purchase

Within 24 hours of booking, you are allowed to cancel your refundable or non-refundable air ticket for a full refund (and no change fees and/or difference in fare) subject to the following rules:

  • You must call 800-321-2121 within 24 hours of purchase to cancel the air ticket reservation and request a refund of the air ticket.
  • The reservation must have been booked at least 7 days before scheduled departure.
  • This policy does not apply to hotel or other non-air portions of the package. Standard cancellation policies will apply to all non-air components of the package.
  • Refunds are only issued for tickets booked on aavacations.com or with American Airlines Vacations Reservations.

Q. My AAdvantage credit card earns double Award ("Redeemable") Miles on AA purchases. Will AA Vacations purchases earn 2x miles?

No. What transactions are eligible to earn double AAdvantage® miles?

Eligible American Airlines purchases are items billed by American Airlines as the merchant of record booked through American Airlines channels (aa.com, American Airlines Reservations, American Airlines airport, in-flight and city ticket counters). American Airlines tickets purchased through other channels or that are a component of any other cruise or tour package do not earn the additional mile purchase bonuses. Products or services that do not qualify for the additional bonus miles include car rentals, hotel reservations, American Airlines Vacations packages, purchases of American Airlines AAdvantage miles, duty free purchases and or AA Cargo℠
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Updated by JDiver 19 Feb 2016

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FAQ: aavacations.com / AA Vacations flight & vacation package questions, discussion

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Old Aug 10, 2021, 8:24 pm
  #466  
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Can I book premium economy through aa vacations
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Old Aug 10, 2021, 8:25 pm
  #467  
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Originally Posted by united 1k flyer
Can I book premium economy through aa vacations
Yes.
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Old Aug 10, 2021, 9:35 pm
  #468  
 
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Originally Posted by united 1k flyer
Can I book premium economy through aa vacations
Yes but it is tricky. It doesn't show up on the first search page. You have to do an economy search and then once you results you can change the search to PE and run it again.
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Old Aug 10, 2021, 10:26 pm
  #469  
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Originally Posted by dls25
Yes but it is tricky. It doesn't show up on the first search page. You have to do an economy search and then once you results you can change the search to PE and run it again.
thanks amigo
EDIT- I am looking at ord-hnl and PE is not showing up. I am going all the way through and clicking on the flights.
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Old Aug 10, 2021, 11:22 pm
  #470  
 
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Originally Posted by united 1k flyer
thanks amigo
EDIT- I am looking at ord-hnl and PE is not showing up. I am going all the way through and clicking on the flights.
Yes, you are right; I couldn't get it to work for domestic flights.
It worked as usual for the international flights I looked at.
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Old Aug 31, 2021, 8:46 pm
  #471  
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I really want to book a premium economy ticket to honoululu for a mileage run. Anyone have any advice for how to get this to work?
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Old Aug 31, 2021, 9:09 pm
  #472  
brp
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Originally Posted by united 1k flyer
I really want to book a premium economy ticket to honoululu for a mileage run. Anyone have any advice for how to get this to work?
well, you can see from above suggestions -try an economy or business search first and then change after to PE- that the interface is brittle. If you do that on a routing that does have PE and it doesn’t bring up actual OE options, you can always call. Less convenient, but I have had them find it even when I couldn’t book it on the site.

Cheers.
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Old Aug 31, 2021, 9:18 pm
  #473  
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Originally Posted by brp
well, you can see from above suggestions -try an economy or business search first and then change after to PE- that the interface is brittle. If you do that on a routing that does have PE and it doesn’t bring up actual OE options, you can always call. Less convenient, but I have had them find it even when I couldn’t book it on the site.

Cheers.
I have tried a bunch, premium economy doesn’t show up for the Honolulu routes. I wasn’t sure if aa vacations could even book tickets in PE to hawai good to know calling we’ll work.
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Old Oct 20, 2021, 10:08 am
  #474  
 
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Two questions:
1. Does anyone have experience successfully booking an open jaw ticket by calling into AAVacations? I'd like to depart from BWI to Europe but return to a different city.
2. Is it possible to use a flight credit (not a trip credit or travel voucher) on an AAVacations itinerary?
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Old Oct 20, 2021, 10:10 am
  #475  
brp
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Originally Posted by thorofare
Two questions:
1. Does anyone have experience successfully booking an open jaw ticket by calling into AAVacations? I'd like to depart from BWI to Europe but return to a different city.
2. Is it possible to use a flight credit (not a trip credit or travel voucher) on an AAVacations itinerary?
Yes to for first. I've done it more than a few times with no issue. The main downside is not being able to price it. I get a ballpark estimate by looking at both roundrtips and assume that it will be in that range.

As to the second, I can never remember what all the different credit types are called. I've used more than one type with them, but don't recall what they're all called.

Cheers.
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Old Dec 14, 2021, 8:49 am
  #476  
 
Join Date: Jul 2009
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AA vacations - ok to miss flights & keep hotel?

If you book an AA vacation package with the cheapest flights available to your intended hotel destination and then skip / miss the flights is there any chance your hotel booking will be impacted?

For example - if you want to book a week in Vegas via AA vacations but plan to drive there could you just set your origin for the vacation package to wherever has the cheapest flights to LAS for your intended hotel dates, completely ignore the flight booking and enjoy your hotel stay?
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Old Dec 14, 2021, 9:23 am
  #477  
 
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Originally Posted by mster
If you book an AA vacation package with the cheapest flights available to your intended hotel destination and then skip / miss the flights is there any chance your hotel booking will be impacted?

For example - if you want to book a week in Vegas via AA vacations but plan to drive there could you just set your origin for the vacation package to wherever has the cheapest flights to LAS for your intended hotel dates, completely ignore the flight booking and enjoy your hotel stay?
You could, but why? Are you saying that booking a flight plus hotel is cheaper than just booking a hotel?
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Old Dec 14, 2021, 9:28 am
  #478  
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I’ve booked Costco packages with rental car and hotels last summer where I just never picked up the rental car. Saved thousands over just booking the hotel.
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Old Dec 14, 2021, 9:38 am
  #479  
 
Join Date: Jul 2009
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Originally Posted by skunker
You could, but why? Are you saying that booking a flight plus hotel is cheaper than just booking a hotel?
​​​​​​Exactly.

You can't book just a hotel through AA vacations so you have to book hotel + airfare *or* hotel + car. There's no option to book hotel only.
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Old Mar 5, 2022, 2:32 pm
  #480  
 
Join Date: Feb 2006
Location: SEA
Programs: AA EXP
Posts: 307
Does anyone have experience with AA Vacations and the current, more flexible fares, without the PDP? E.g.,
  • if we buy, are we able to change schedule and reprice without penalty?
  • if there's a fare difference in our favor in the new intinerary, does that just go away (AA Vacations terms imply it might), or does it come back as a travel credit?
There's currently availability on a so-so itinerary that we are considering buying, but would hope to change it if availability opens up on a better itinerary and the fares have not gotten worse. I'm having trouble telling what changes fall within the AAV limits and what falls within changes to AA tickets. Thanks.

Last edited by logicalrealist; Mar 5, 2022 at 2:33 pm Reason: edit to clarify "without PDP"
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