Feb 19, 2016, 2:01 pm
Last edit by: thorofare
AA Vacations / aavacations.com Flight and Ground Packages
Trust American Airlines to offer you the perfect package at the best price, guaranteed! When you choose to bundle your travel components into one package price we can offer you an unbeatable value by combining our unpublished low rates on flights with specially negotiated rates on hotels, activities and transportation. So, whether you're looking for a quick flight plus hotel weekend getaway or an all-inclusive package complete with flight, hotel, ground transportation and tickets to local attractions, you can rest easy knowing the entire trip is covered by our Lowest Price Guarantee.
FAQ
Q. Do these earn AAEQM Loyalty Points, Award Miles (RDM) and EQD (EQ Dollars in 2017)?
These generally book into discount paid fare buckets, so "Yes" at this time. There are a few promotional offers that do not earnEQM Loyalty Points; these will clearly say so, so read thoroughly. See:
Special fares: Earning Award Miles and Loyalty Points on aa.com (link)
Earning AA Elite Qualifying Miles / EQM on AA, oneworld, partners 2016
and this for the changes affecting Award Miles coming in the latter part of 2016.
Earning AA Award / Redeemable Miles / RDM on AA, partners later 2016
Q. Can I upgrade these with AA upgrade instruments (e500 "stickers", miles and copay, SWU)? NOTE: As of July 2022, AA no longer issues 500-mile upgrade certificates ("stickers"). Auto-requested complimentary upgrades are now available to all elite status members and one traveling companion. See details at aa.com
Yes. These follow the standard AA upgrade rules.
Q. Can I use AAadvantage Award Miles to "pay" for a vacation?
(Change late 2019) Yes. You can "pay" with money (cards, etc.), AAdvantage miles or a combination of both. Miles may be used to pay for any portion of the vacation package up, and including, all of it. At this time there is no way to distinguish the breakpoint between the land portion and the air portion of the package, except by calling. And even this is a mixed bag.
Q. If I use AAdvantage Aware Miles to pay for part of my vacation, does this impact upgrades or EQM/RDM for the flights?(RDM)?
(Change 2020) AA Vacations agents are confident that using miles will have no impact on EQM/EQD/RDM as the miles are converted to "cash" to pay for the trip, so the AA system sees these as cash paid. This is supposed to apply no matter how much of the trip is paid with miles. Experiences reported here using part miles indicate that all posts as expected in these cases..
Q. So, what kinds of fares are ineligible for earning AA miles?
"Exceptions (aa.com)
Q. What aboutEQM Loyalty Points and Award ("Redeemable") Miles earning later in 2016 after 1 January 2022?
AA has specified a set of "Special Fares", which includes select AA Vacations (where there is a * next to the booking code when looking at the flight details).
Note that the Special Fares page also says, "AAdvantage elite member bonuses will be applied in addition to the percentages shown for award miles."
Q. What fare classes do First and Business packages book into?
Typically A for international First, A, R or P domestic F, and I or D international Business.
Q. What if I'm flying on a flight on a partner airline?
AA Vacations most often books into AA "code shares" / AA marketed flights. In that case, you'll earn miles as if flying on American. If it doesn't, you'll earn per the agreement AA has with the partner airline. Start here to look them up.
Q. What advance purchase restrictions are imposed?
Most advance purchase, minimum stay, etc. normally imposed by the airline don't apply; the restrictions are those imposed by AA Vacations. (Detailed Fare Rules for your fare generally do apply, however.)
Q. Are the trips or fares refundable?
Generally not fully refundable. Hotels and ground activities are generally not at all, and air will depend on the fare bucket and detailed rules. AA vacations does offer protection, but hotels etc. may not be included.
"There are two types of protection available: We offer the Cancellation and Change Waiver (Pre-Departure Protection) which allows you to cancel and/or change either the land or air portion of their package without penalty. Trip Protector (Post-Departure protection) from Allianz Global Assistance can provide protection for your trip expenses, your health and your belongings."
A waiver is usually $129 for international travel and $69 for domestic travel. This can also be paid with miles.
Q. What is the shortest time I can book an air-hotel package for?
It appears three nights is the shortest period allowed by aavacations, unless the total duration of the trip is less than three days, then it is length of trip. However, those three nights do not need to be at a single property.
Q. Can I book a ten day package with only three days of prepaid hotel?
Sure. You'll have to call to do so, however.
You can change the dates of the hotel to be different from those of the flights in the "More Search Options" section of the search. You can also book multiple rooms here too, specifying the number of guests per room.I don't think you can book hotel to be in a different city though. A hotel in a different city (or continent, even) can be booked, but must be done over the phone.
Q. Is only one hotel offered?
No. A variety of properties is generally offered, but this will of course affect pricing.
Q. Does the hotel have to be in the destination city?
No. You can book a property in another city if it's offered by AA Vacations.
Q. What happens if I don't use the ground part (hotel, car, etc.)? Will they cancel my return flights?
Nothing. You can use it or forget it. No flight cancellations ensue. See AA Vacations - not checking in at Hotel Some purposely book the cheapest pricing for their trip knowing they're choosing a "throwaway hotel" they won't use.
Though one AA Vacations agent actually said "always book with us and just book the cheapest hotel for 3 days and throw it away", don't you say it's your intent.
Q. Will AA Vacations cause problems for me?
If you disclose your intent to AA Vacations to "throw away" (not stay at) the hotel, they can not sell you the package. So, don't.
Q. Will the hotel cause problems for me?
Not likely; they're paid for a prepaid stay whether you stay or not, as they get to keep the money and have "your" room to sell.
Q. Will I earn points at the hotel? Will they recognize my status?
Many chains don't recognize third party bookings for points or stay credit, but will usually recognize your status. Properties will treat as prepaid booking.
Q. Are there ever deals or promos?
Indeed. There are often sales and promotions; look for them on the site.
Q. What if I want to book open jaw or customize?
Calling can do that. There's a $39 call fee, unless it's not able to be booked online. Others have said you can generally calculate the price of an open jaw itinerary by adding half the price of pricing for vacations to the arrival and departure cities and adding those.
Q. Can I put these on "hold" while I think about it since these include air fare?
No. But: Refund of Air Ticket Portion Within 24 Hours of Purchase
Within 24 hours of booking, you are allowed to cancel your refundable or non-refundable air ticket for a full refund (and no change fees and/or difference in fare) subject to the following rules:
Q. My AAdvantage credit card earns double Award ("Redeemable") Miles on AA purchases. Will AA Vacations purchases earn 2x miles?
No. What transactions are eligible to earn double AAdvantage® miles?
Eligible American Airlines purchases are items billed by American Airlines as the merchant of record booked through American Airlines channels (aa.com, American Airlines Reservations, American Airlines airport, in-flight and city ticket counters). American Airlines tickets purchased through other channels or that are a component of any other cruise or tour package do not earn the additional mile purchase bonuses. Products or services that do not qualify for the additional bonus miles include car rentals, hotel reservations, American Airlines Vacations packages, purchases of American Airlines AAdvantage miles, duty free purchases and or AA Cargo℠
Q. Do these earn AA
These generally book into discount paid fare buckets, so "Yes" at this time. There are a few promotional offers that do not earn
Special fares: Earning Award Miles and Loyalty Points on aa.com (link)
and this for the changes affecting Award Miles coming in the latter part of 2016.
Earning AA Award / Redeemable Miles / RDM on AA, partners later 2016
Q. Can I upgrade these with AA upgrade instruments (
Yes. These follow the standard AA upgrade rules.
Q. Can I use AAadvantage Award Miles to "pay" for a vacation?
(Change late 2019) Yes. You can "pay" with money (cards, etc.), AAdvantage miles or a combination of both. Miles may be used to pay for any portion of the vacation package up, and including, all of it. At this time there is no way to distinguish the breakpoint between the land portion and the air portion of the package, except by calling. And even this is a mixed bag.
Q. If I use AAdvantage Aware Miles to pay for part of my vacation, does this impact upgrades or EQM/RDM for the flights?(RDM)?
(Change 2020) AA Vacations agents are confident that using miles will have no impact on EQM/EQD/RDM as the miles are converted to "cash" to pay for the trip, so the AA system sees these as cash paid. This is supposed to apply no matter how much of the trip is paid with miles. Experiences reported here using part miles indicate that all posts as expected in these cases..
Q. So, what kinds of fares are ineligible for earning AA miles?
"Exceptions (aa.com)
There are certain airline ticket types that are not eligible for mileage accrual regardless of the booking class. These include, without limitation, the following:
Q Are there any types of tickets that won’t earn award miles?
Yes, tickets that currently do not earn award miles, elite-qualifying miles or elite-qualifying segments will not earn award miles in the future. This includes:
Q Are there any types of tickets that won’t earn award miles?
Yes, tickets that currently do not earn award miles, elite-qualifying miles or elite-qualifying segments will not earn award miles in the future. This includes:
- All tickets issued as AAdvantage awards
- Other free ticket promotions including free or reduced rate tickets
- Companion tickets
- Charter flight tickets
- Travel agency/industry reduced rate tickets
- Infant tickets
- Extra seats or items occupying a purchased seat
- Unpublished fare tickets, including consolidator fares
- Tickets issued subject to special provisions
Q. What about
AA has specified a set of "Special Fares", which includes select AA Vacations (where there is a * next to the booking code when looking at the flight details).
Some fares (such as bulk or consolidator fares) earn award miles and Elite Qualifying Dollars (EQDs) Loyalty Points (LPs) at a modified rate based on a percentage of the distance flown as determined by the booking code.
Special fares are often purchased through a specialized agent, third party or as part of a package including air transportation and lodging.
Examples:
Special fares are often purchased through a specialized agent, third party or as part of a package including air transportation and lodging.
Examples:
- Bulk fares
- Cruise fares
- Consolidator fares
- Discounted or inclusive tour packages
- Vacation packages, including select American Airlines Vacations® packages. For Vacations, special fares are marked with an asterisk (*) after the booking code in the AAVacations.com booking path,
- Other tickets where the fare isn't disclosed, excluding bookings made through priceline.com or hotwire.com where the carrier isn't disclosed before buying
Q. What fare classes do First and Business packages book into?
Typically A for international First, A, R or P domestic F, and I or D international Business.
Q. What if I'm flying on a flight on a partner airline?
AA Vacations most often books into AA "code shares" / AA marketed flights. In that case, you'll earn miles as if flying on American. If it doesn't, you'll earn per the agreement AA has with the partner airline. Start here to look them up.
Q. What advance purchase restrictions are imposed?
Most advance purchase, minimum stay, etc. normally imposed by the airline don't apply; the restrictions are those imposed by AA Vacations. (Detailed Fare Rules for your fare generally do apply, however.)
Q. Are the trips or fares refundable?
Generally not fully refundable. Hotels and ground activities are generally not at all, and air will depend on the fare bucket and detailed rules. AA vacations does offer protection, but hotels etc. may not be included.
"There are two types of protection available: We offer the Cancellation and Change Waiver (Pre-Departure Protection) which allows you to cancel and/or change either the land or air portion of their package without penalty. Trip Protector (Post-Departure protection) from Allianz Global Assistance can provide protection for your trip expenses, your health and your belongings."
A waiver is usually $129 for international travel and $69 for domestic travel. This can also be paid with miles.
Q. What is the shortest time I can book an air-hotel package for?
It appears three nights is the shortest period allowed by aavacations, unless the total duration of the trip is less than three days, then it is length of trip. However, those three nights do not need to be at a single property.
Q. Can I book a ten day package with only three days of prepaid hotel?
You can change the dates of the hotel to be different from those of the flights in the "More Search Options" section of the search. You can also book multiple rooms here too, specifying the number of guests per room.
Q. Is only one hotel offered?
No. A variety of properties is generally offered, but this will of course affect pricing.
Q. Does the hotel have to be in the destination city?
No. You can book a property in another city if it's offered by AA Vacations.
Q. What happens if I don't use the ground part (hotel, car, etc.)? Will they cancel my return flights?
Nothing. You can use it or forget it. No flight cancellations ensue. See AA Vacations - not checking in at Hotel Some purposely book the cheapest pricing for their trip knowing they're choosing a "throwaway hotel" they won't use.
Though one AA Vacations agent actually said "always book with us and just book the cheapest hotel for 3 days and throw it away", don't you say it's your intent.
Q. Will AA Vacations cause problems for me?
If you disclose your intent to AA Vacations to "throw away" (not stay at) the hotel, they can not sell you the package. So, don't.
Q. Will the hotel cause problems for me?
Not likely; they're paid for a prepaid stay whether you stay or not, as they get to keep the money and have "your" room to sell.
Q. Will I earn points at the hotel? Will they recognize my status?
Many chains don't recognize third party bookings for points or stay credit, but will usually recognize your status. Properties will treat as prepaid booking.
Q. Are there ever deals or promos?
Indeed. There are often sales and promotions; look for them on the site.
Q. What if I want to book open jaw or customize?
Calling can do that. There's a $39 call fee, unless it's not able to be booked online. Others have said you can generally calculate the price of an open jaw itinerary by adding half the price of pricing for vacations to the arrival and departure cities and adding those.
Q. Can I put these on "hold" while I think about it since these include air fare?
No. But: Refund of Air Ticket Portion Within 24 Hours of Purchase
Within 24 hours of booking, you are allowed to cancel your refundable or non-refundable air ticket for a full refund (and no change fees and/or difference in fare) subject to the following rules:
- You must call 800-321-2121 within 24 hours of purchase to cancel the air ticket reservation and request a refund of the air ticket.
- The reservation must have been booked at least 7 days before scheduled departure.
- This policy does not apply to hotel or other non-air portions of the package. Standard cancellation policies will apply to all non-air components of the package.
- Refunds are only issued for tickets booked on aavacations.com or with American Airlines Vacations Reservations.
Q. My AAdvantage credit card earns double Award ("Redeemable") Miles on AA purchases. Will AA Vacations purchases earn 2x miles?
No. What transactions are eligible to earn double AAdvantage® miles?
Eligible American Airlines purchases are items billed by American Airlines as the merchant of record booked through American Airlines channels (aa.com, American Airlines Reservations, American Airlines airport, in-flight and city ticket counters). American Airlines tickets purchased through other channels or that are a component of any other cruise or tour package do not earn the additional mile purchase bonuses. Products or services that do not qualify for the additional bonus miles include car rentals, hotel reservations, American Airlines Vacations packages, purchases of American Airlines AAdvantage miles, duty free purchases and or AA Cargo℠
(lower right wiki corner)Updated by JDiver 19 Feb 2016
FAQ: aavacations.com / AA Vacations flight & vacation package questions, discussion
Jun 25, 2017, 6:07 am
#181
Join Date: Jun 2001
Location: New York, NY
Posts: 3,698
FWIW, for more than 10 years, AA Vacations phone reservations was not staffed by "true" AA employees, but was outsourced to a company called Trase Miller Technologies.
As of February 1, 2017, Trase Miller ceased operations, and another company Connexions Loyalty [owned by Affinion Group] took over the phone booking arm of AAVacations.
As of February 1, 2017, Trase Miller ceased operations, and another company Connexions Loyalty [owned by Affinion Group] took over the phone booking arm of AAVacations.
Jul 8, 2017, 8:52 am
#183
Join Date: Apr 2015
Location: Seattle, WA (US)
Programs: Oneworld (Emerald)
Posts: 127
Premium economy was not available as of about two months ago when I last tried. Those booking codes do not show on the website and the phone agents cannot see them either. I asked about it while trying to book a multi-city trip, and the agent expected the functionality to appear sometime in the future. Maybe someone else here has a more recent update...
Jul 8, 2017, 9:03 am
#184
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,533
No hard evidence, but I would expect the agents to have the ability to do this before it is implemented on the website. The superficial "support" for this:
When AA changed domestic First to be called Business, it took the AAVacations website quite a while to catch up. Sometimes one had to Book F, sometimes J. And trying things like Flight+Car can still yield "no results found" error messages if not done properly (and "properly" may mean "wrong" for some destinations).
Their website support lags even AA.
Cheers.
When AA changed domestic First to be called Business, it took the AAVacations website quite a while to catch up. Sometimes one had to Book F, sometimes J. And trying things like Flight+Car can still yield "no results found" error messages if not done properly (and "properly" may mean "wrong" for some destinations).
Their website support lags even AA.
Cheers.
Jul 8, 2017, 5:44 pm
#185
Join Date: May 2015
Location: Dallas, TX
Programs: AA PLT
Posts: 18
I'm having some more issues with the AAV mileage run that I had mentioned earlier in this thread. I've been using the routing TYR-SIN and back with a few stops on the way, but the website gives me the message "we are having trouble trying to contact our suppliers, please try again later" whenever I attempt to purchase the ticket. All of the AAV phone agents have been confused about why I cannot book the ticket as well. Some of them believe it is an issue with the codeshares, but there are other examples in this forum of people who were fine on JAL codeshares. Is there anything I can do to get this ticket booked?
; supervisor knew what PE was
, but not available yet
.
Jul 26, 2017, 3:43 am
#187
Join Date: Aug 2007
Location: SBA
Programs: UA & AA 1 million miler
Posts: 1,134
AA Transportation Voucher
I volunteered my seat the other day, and I got a DV transportation voucher.
I want to use the voucher to pay for air ticket portion of an AAvacations package.
Can someone explain how to use the transportation voucher?
Does AAvaccations charge phone booking fee?
Where to mail the voucher?
How long do they hold the reservation until they receive the voucher?
Does AA send me the residual voucher if $ value of the voucher is larger than the amount of the air ticket portion?
I want to use the voucher to pay for air ticket portion of an AAvacations package.
Can someone explain how to use the transportation voucher?
Does AAvaccations charge phone booking fee?
Where to mail the voucher?
How long do they hold the reservation until they receive the voucher?
Does AA send me the residual voucher if $ value of the voucher is larger than the amount of the air ticket portion?
Jul 26, 2017, 9:37 am
#188
Join Date: Jun 2014
Location: TPA
Programs: BA Silver; Hilton Gold; IHG Diamond Ambassador; Marriott Gold
Posts: 2,811
I volunteered my seat the other day, and I got a DV transportation voucher.
I want to use the voucher to pay for air ticket portion of an AAvacations package.
Can someone explain how to use the transportation voucher?
Does AAvaccations charge phone booking fee?
Where to mail the voucher?
How long do they hold the reservation until they receive the voucher?
Does AA send me the residual voucher if $ value of the voucher is larger than the amount of the air ticket portion?
I want to use the voucher to pay for air ticket portion of an AAvacations package.
Can someone explain how to use the transportation voucher?
Does AAvaccations charge phone booking fee?
Where to mail the voucher?
How long do they hold the reservation until they receive the voucher?
Does AA send me the residual voucher if $ value of the voucher is larger than the amount of the air ticket portion?
Jul 26, 2017, 12:52 pm
#189
Join Date: Dec 2005
Location: South Florida
Programs: AA EXP, HH Diamond, Marriott Platinium
Posts: 1,334
You can use the Voucher but you have to call, from AAVacation FAQ
Call them and let us know.
Can I use American Airlines travel vouchers to purchase a vacation package?
Yes, travel vouchers can be used toward the American Airlines and American Eagle flight portion of your trip, but may not be used to purchase any of the non-flight components of your trip such as hotels, rental cars, transfers, activities or insurance. Travel vouchers are not currently accepted online, but may be redeemed by calling us at 1-800-489-4810.
Yes, travel vouchers can be used toward the American Airlines and American Eagle flight portion of your trip, but may not be used to purchase any of the non-flight components of your trip such as hotels, rental cars, transfers, activities or insurance. Travel vouchers are not currently accepted online, but may be redeemed by calling us at 1-800-489-4810.
Jul 26, 2017, 6:07 pm
#190
Join Date: Jun 2014
Location: TPA
Programs: BA Silver; Hilton Gold; IHG Diamond Ambassador; Marriott Gold
Posts: 2,811
Jul 26, 2017, 9:08 pm
#191
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,533
Jul 27, 2017, 2:21 pm
#192
Join Date: Apr 2011
Posts: 47
Yes, you can use them but you have to call (as others have said).
No, there isn't a phone booking fee.
The reservation is created and placed "On Hold". You will have a record locator number and you'll be able to pick seats, etc. They will provide the address to mail the voucher. I don't have it handy. One time they said the voucher had to be overnighted, but another time they said it had to be received within a couple days. I mailed it certified mail (non-priority) both times and it was fine.
I never had residual value on my vouchers after the booking, but other threads have said they they will send the difference.
note: it's only good for the airfare portion, so you will still need to pay for the hotel or car portion another way.
Aug 3, 2017, 5:49 pm
#193
Join Date: Apr 2007
Location: DCA
Programs: AS MVP Gold 75K
Posts: 947
Okay, so when I went shopping the other day for an AAV package, it said the special fares chart applies only when the flights are displayed with * next to the booking class; all other fares use the regular fare-based chart.
At least on the itineraries I searched, most of the flights did not show the *.
Apparently this loophole has been closed?
At least on the itineraries I searched, most of the flights did not show the *.
Apparently this loophole has been closed?
Aug 3, 2017, 5:52 pm
#194
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,533
Okay, so when I went shopping the other day for an AAV package, it said the special fares chart applies only when the flights are displayed with * next to the booking class; all other fares use the regular fare-based chart.
At least on the itineraries I searched, most of the flights did not show the *.
Apparently this loophole has been closed?
At least on the itineraries I searched, most of the flights did not show the *.
Apparently this loophole has been closed?
Cheers.
Aug 3, 2017, 7:18 pm
#195
Join Date: Jan 2013
Posts: 743
FWIW, I searched some AAV fares today and they had the *. However, the earnings were better booking on aa.com, because the distances were not that great (about 5000 miles each way). The fares were comparable, =/- $100 if you were booking the cheapest throwaway hotel.
The biggest advantage would be to get a discount on a hotel you would actually use, or to add the $129 waiver and make the fare refundable.
The biggest advantage would be to get a discount on a hotel you would actually use, or to add the $129 waiver and make the fare refundable.