Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > American Airlines | AAdvantage
Reload this Page >

AA Guide: ORD / Chicago O'Hare International Airport - MCT, Connection, etc.

AA Guide: ORD / Chicago O'Hare International Airport - MCT, Connection, etc.

    Hide Wikipost
Old Mar 14, 19, 6:15 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: safari ari
Wiki Link
Please edit or add information to this wiki as necessary.

Please edit or add information to this wiki as necessary.

Check-in times as of March 2016 Link

In most locations, you must be checked in:

At least 45 minutes before scheduled departure, for flights within the United States

At least 60 minutes before scheduled departure, for flights to or from airports outside of the United States


If youíre beginning travel from any of the airports below, the check-in time is longer:

Departing from: Check-in must be completed by:
(minutes before scheduled departure time)
  • Caracas, Venezuela (CCS) 90 minutes
    • Dublin, Ireland (DUB) 75 minutes
      • Buenos Aires, Argentina (EZE) 75 minutes
        • Maracaibo, Venezuela (MAR) 90 minutes
          • St. Thomas, U.S. Virgin Islands (STT) 90 minutes


Link to ORD airport website

Links to ORD all terminals map PDF and Terminal 3 PDF map

Link to aa.com ORD information page


Peculiarities: ORD can be affected by winter storms or very heavy air traffic; ground holds even at incoming flights' departures airports, are not uncommon at these times. Knock-on effects during lengthy IROPS can manifest themselves systemwide.

NOTE: AA has 66 gates at Terminal 3, and will add five more at Concourse L by 2018. Alaska, Iberia, and Japan Airlines all depart AA T-3. All international arrivals are to Terminal 5, many international departures as well. AB, BA, CX, QR, RJ depart T-5.

International arrivals from Canada airports without USCBP pre-clearance are sometimes listed as arriving at "IAB" - International Arrivals Building. These aircraft's passengers will not arrive at T-3 as domestic passengers; by Federal law, they must be cleared by USCBP, and that facility is at T-5.

There is no airside connection T-3 <--> T-5; one must go landslide and use the free "ATS" airport train. Flyers connecting to BA departing T-5 may use the airside shuttle bus departing near gate K20. Every half hour after 2:40pm / 14:40 hrs. Sign with orange dot. These are only for departing T-5 AA partner passengers;; boarding passes required. The new all airlines shuttles started 6/19/17 operating from 10:30am to 8pm from G17 and K20. Currently this shuttle will only be offered during spring, summer, and early fall.

ORD Airport Location Map



ORD Airport Map

Operating terminals and gates
  • Terminal 1 is used by United, Lufthansa, All Nippon Airlines
    • Terminal 2 is used by Air Canada, Delta, and previously US Airways, along with many United Express flights.
      • Terminal 3 is used by Alaska Airlines, American Airlines and for departures only by Iberia and Japan Airlines (exception: arriving international flights that have been USCBP cleared, e.g. originating in Canada or DUB, arrive at Terminal 3 as domestic flights). Other airlines flying domestically and not mentioned above are also handled in Terminal 3.
        • Concourse G is used mostly for American Eagle flights
          • Concourse H and K are used for mainline flights
            • Concourse K gates 12-20 are typically used for international flights (Flagship Lounge is near Gate 20)
              • Concourse L is used mostly for American Eagle flights (as well as non-oneworld carriers)
        • Terminal 5 is the international terminal; airberlin, British Airways, Cathay Pacific, Qatar Airways, and Royal Jordanian flights depart and arrive here; arriving international American Airlines, Iberia and Japan Airlines flights all arrive here as well. In fact, all arriving international passengers from places without pre-clearance will arrive here.
* may be subject to change

ORD American Airlines Terminal 3 and International T-5 Map



ORD American Airlines Terminal 3 Gates Map



ALL Airlines International Terminal 5 Arrivals Map


Getting from terminal to terminal

Landside: one can use the Airport Transit System train, also connecting to airport parking.

Airside: walking corridors connect Terminals 1, 2 and 3 between terminals. (ATS landslide train must be used to connect to or from Terminal 5 outside of shuttle bus operating times.)

For those holding boarding passes on same day flights out of Terminal 5 (International Terminal), a shuttle bus will operate from T-3 to T-5 between 8:30am to 8:00pm spring, summer and fall.
Link

Walking between terminals

Walking airside between terminals airside is possible (other than Terminal 5). There are no short cuts and it can take significant time.

Check-in and ticketing at ORD and check in times Link

Flagship Check-in: Yes

Five Star Service: Yes

Curbside check-in: International only

Arrival at the airport:

Within the U.S. as well as flights to Hawaii, Puerto Rico, and the U.S. Virgin Islands, check in:
At least 30 minutes prior to departure (if not checking bags)
At least 45 minutes prior to departure when checking bags
For flights to international destinations check in:
At least two hours prior to departure to complete all necessary international requirements
Minimum time for checking in and arriving at the gate

To better ensure an on-time departure, our goal is to close the jetbridge door 10 minutes before departure time. This allows all customers to board and stow their belongings. (AA may release your seat if you show up at your gates less than fifteen minutes prior to scheduled departure.)

To retain your pre-reserved seat on a confirmed flight, make sure to follow the minimum check in and gate arrival times.*

For flights within and between the U.S., Puerto Rico and U.S. Virgin Islands:
  • Minimum check-in is at least 30 minutes before scheduled departure in most locations


  • Arrive at the gate and be ready to board at least 15 minutes prior to scheduled departure


For flights ... departing the U.S. for an international destination:
  • Minimum check-in is at least 60 minutes before scheduled departure except in Buenos Aires, Dublin and Maracaibo, Venezuela
    • Arrive at the gate and be ready to board at least 30 minutes prior to scheduled departure

Minimum time to check baggage

To help us get your bag on the same flight with you, present your bag to an airline representative for check-in no later than the cutoff time.

For flights within and between the U.S., Puerto Rico and U.S. Virgin Islands:
Check bags at least 45 minutes prior to scheduled departure at ORD
For flights departing the U.S. for an international destination:
Check bags at least 60 minutes prior to scheduled departure
Time to baggage delivery: minimum 20 minutes

AA Ticket counters Link

American Airlines Daily: 3:30 a.m. - 10 p.m.

Security at ORD

May 2016: security queues have been quite lengthy at times, requiring up to an hour to pass through security, even at PreCheck queues. Options include:

If you have Flagship Check-In privileges, they will place you at the head of the security queue next to that check-in area.

You may choose to process security at Delta / Terminal 2 and walk airside to the AA gates (UA is only slightly better than AA).

The mid-terminal Pre-Check line tends to be better than the one at priority security.

Note: coming out from International Terminal Arrivals immigration and customs, you are land side and may find yourself with two options: leave the building land side, or take the escalators or lifts to the ATS train platform to proceed to the other terminals or remote parking lot. To access the other terminals, you will have to process through TSA security.

Link to AA Flyer Guide wiki ORD Security information.

PriorityAAccess lines available at Terminal 3.


Minimum and reasonable connection and check-in times at ORD

Q. What are minimum check-in time requirements at ORD?

AA suggests arriving a minimum of one hour prior to demostic departures if departing domestically (including Hawai'i, Puerto Rico and the U. S. Virgin Islands) if one has no baggage to check; ninety minutes if one must check baggage; and two hours prior to international departures.

Additionally, AA requires passengers be checked in at least 45 minutes prior to scheduled departure at ORD and "Arrive at the gate and be ready to board at least 30 minutes prior to scheduled departure" (sic) and AA intends to close the jet bridge ten minutes prior to departure.

Q. What is the domestic to domestic or to international Minimum Connection Time (MCT)?

The minimum connect time at ORD, domestic to domestic or international, is 0:40 minutes. Domestic to international is easy if your international flight departs the AA terminal, but domestic to International terminal is comfortably done in 2:00 (not the official MCT, 1:15), because of the lack of connectedness between terminals. International arrival at Terminal 5 with flight departing Terminal 3, Global Entry is likely to allow 2:00 or even less, but non-U.S. or Canadian passport holders with checked baggage might use 3:00 as a better guideline.

Q. If I am making an international to international connection, what is the process?

There is no international transit process in nearly all airports in the USA (MIA has a baggage exception for international to international). Arriving internationally, unless you have been pre-cleared, you must proceed through U. S. immigration (there are kiosks and a fast channel for Global Entry approved passengers), recover your baggage from the baggage carousel and proceed through U. S. Customs. There is a "green line" shortcut for passengers traveling only with carry-on baggage (no checked luggage) which is called "1 Stop" and there are Global Entry kiosks and there have fairly recently been dedicated Global Entry customs lines added, which ORD lacked for a very long time. Global Entry kiosks are located both in the central part of the main immigration hall area, as well as in the hall next to the 1-Stop exit.

Upon exiting Customs there is a bag drop facility; drop your checked baggage, exit to the landside arrivals area. Proceed to the the AA terminal on the ATS train, to counters or kiosks to get boarding passes for your ongoing travel, then proceed through TSA security to airside.





See ORD / Chicago O'Hare Connection & Times - Domestic & International (consolidated)[/quote]


ORD dining, services and shopping

ORD Airport Terminal 3 and Services Map

Lounges: please see the Lounge Dashboard "sticky" for further lounges information at ORD.

Previous posts have been archived to ARCHIVE: ORD / Chicago O'Hare Connection & Times (Domestic & International)

NOTE: long term plans for AA to move to the Global Terminal can be read here.
UNDER CONSTRUCTION - INCORRECT INFORMATION AHEAD




Admirals Clubs:

Dining, Shopping

On-Airport hotels:

Currency exchange:

WiFi / wireless service:

Device Power Charging:

Smoking: No smoking in terminals

Rental cars:
[INDENT]Arriving Passengers:

Departing Passengers:

Animal Relief Areas:

Parking

Disability Parking: see

Cell phone lot ()

Local transportation

Public transport

Metro

Shared Vans:

Taxi:

Is there anything to do at (airport)?

Do I have time to go to (town)?

Contributors to this thread include: handle;

Other resources
  • Link to Inside Flyer AA wiki: Minimum Connecting Times
    • Link to AA Lounge Dashboard (guide to AA and other lounges)
      • Link to FlyerTalk city guide?


Updated (date) - (updated)
Print Wikipost

Reply

Old Apr 23, 18, 4:05 pm
  #811  
 
Join Date: Aug 2007
Posts: 89
I have a connection in ORD in July arriving on Etihad from Abu Dhabi and flying to DFW on AA. All US immigration and customs are handled in AUD through US Pre-clearance. AA claim that minimum connection time is 120 minutes in ORD and are refusing to ticket a connection that is 1 hour 20 minutes in ORD. I believe an hour should be enough considering that I do not need to go through immigration, customs, or security in ORD. Any feedback?
AlexTheMan is offline  
Reply With Quote
Old Apr 23, 18, 4:28 pm
  #812  
 
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 5,037
Originally Posted by AlexTheMan View Post
I have a connection in ORD in July arriving on Etihad from Abu Dhabi and flying to DFW on AA. All US immigration and customs are handled in AUD through US Pre-clearance. AA claim that minimum connection time is 120 minutes in ORD and are refusing to ticket a connection that is 1 hour 20 minutes in ORD. I believe an hour should be enough considering that I do not need to go through immigration, customs, or security in ORD. Any feedback?
When it comes to MCT it doesn't matter what you believe you can make or think is reasonable, all that matters is the MCT in the reservations system. If its 120 mins, then there's nothing you can do to get around it, except book the ORD-DFW flight as a separate ticket if you want to risk it.

I agree that 2 hrs is probably overly conservative in this case, however EY flights will arrive into T5 at ORD, so you will still need to exit the terminal and take the train back over to T3, where you will have to clear security again before your next AA flight. Its not quite as seamless as you said.

There are tons of ORD-DFW flights each day, is there not another one shortly after the 120 mins that would work?
JJeffrey is offline  
Reply With Quote
Old Apr 23, 18, 6:11 pm
  #813  
 
Join Date: Aug 2007
Posts: 89
Originally Posted by JJeffrey View Post
When it comes to MCT it doesn't matter what you believe you can make or think is reasonable, all that matters is the MCT in the reservations system. If its 120 mins, then there's nothing you can do to get around it, except book the ORD-DFW flight as a separate ticket if you want to risk it.

I agree that 2 hrs is probably overly conservative in this case, however EY flights will arrive into T5 at ORD, so you will still need to exit the terminal and take the train back over to T3, where you will have to clear security again before your next AA flight. Its not quite as seamless as you said.

There are tons of ORD-DFW flights each day, is there not another one shortly after the 120 mins that would work?
Thanks for the reply and your input especially regarding having to clear security again in T3. It is an award ticket so not all flights are available. I am actually connecting in DFW and my final destination is IAH. Based on my current reservation, I arrive IAH at 8:15 pm while if I am allowed to make the change I can arrive at 3:30 pm. I guess I will just have to accept it as is and hope for a better connection becoming available in the next couple of months.
AlexTheMan is offline  
Reply With Quote
Old Apr 23, 18, 6:30 pm
  #814  
 
Join Date: Dec 2005
Location: California
Programs: AA EXP...couple hotels and cars too
Posts: 3,214
I seem to recall my travel agent being able to override MCT on tickets.... I may have been mistaken. Of course, if anything glitched, it was all on me.
Exec_Plat is online now  
Reply With Quote
Old Apr 23, 18, 7:36 pm
  #815  
FlyerTalk Evangelist
2019 FlyerTalk Awards
 
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattGlobalist►HiltonGold
Posts: 20,979
Originally Posted by Exec_Plat View Post
I seem to recall my travel agent being able to override MCT on tickets.... I may have been mistaken. Of course, if anything glitched, it was all on me.
A PNR can 'contain' more than one ticket, so perhaps that's what the TA was doing.
serfty is offline  
Reply With Quote
Old Apr 23, 18, 7:50 pm
  #816  
 
Join Date: May 2007
Location: ORD
Programs: AA (current EXP, occasional PLT, 0MM); UA; DL
Posts: 6,089
Originally Posted by AlexTheMan View Post
I have a connection in ORD in July arriving on Etihad from Abu Dhabi and flying to DFW on AA. All US immigration and customs are handled in AUD through US Pre-clearance. AA claim that minimum connection time is 120 minutes in ORD and are refusing to ticket a connection that is 1 hour 20 minutes in ORD. I believe an hour should be enough considering that I do not need to go through immigration, customs, or security in ORD. Any feedback?
First, book whatever you can today.

Next, keep watching award inventory and change the ORD-DFW flight to something more convenient (but MCT-compliant) as seats are released on other flights.

Finally, on the day of travel, you can always try to "stand by" for an earlier flight. This works much better if you are alone, have not checked bags, etc., but try anyway.
aktchi is offline  
Reply With Quote
Old Apr 24, 18, 11:57 am
  #817  
 
Join Date: Dec 2005
Location: California
Programs: AA EXP...couple hotels and cars too
Posts: 3,214
Originally Posted by serfty View Post
A PNR can 'contain' more than one ticket, so perhaps that's what the TA was doing.
Nope, just talked with him. He can override MCT. Any issues, falls to the agent/customer to fix.
Exec_Plat is online now  
Reply With Quote
Old Apr 24, 18, 12:55 pm
  #818  
2019 FlyerTalk Awards
 
Join Date: Jun 2010
Location: Chicagoland
Programs: AA exp 2mm Hertz 5*
Posts: 139
Originally Posted by AlexTheMan View Post
I have a connection in ORD in July arriving on Etihad from Abu Dhabi and flying to DFW on AA. All US immigration and customs are handled in AUD through US Pre-clearance. AA claim that minimum connection time is 120 minutes in ORD and are refusing to ticket a connection that is 1 hour 20 minutes in ORD. I believe an hour should be enough considering that I do not need to go through immigration, customs, or security in ORD. Any feedback?
Yes, off topic, but... with pre-clearance in AUD, is there a by-pass in T-5? Iíve never flown into ORD on a foreign flag with pre-clearance.
Snuggs is offline  
Reply With Quote
Old Apr 25, 18, 9:17 pm
  #819  
 
Join Date: Nov 2008
Location: ORD
Programs: AA PLT
Posts: 2,520
Originally Posted by Snuggs View Post


Yes, off topic, but... with pre-clearance in AUD, is there a by-pass in T-5? I’ve never flown into ORD on a foreign flag with pre-clearance.
If you mean for CBP/baggage claim -- yes. T5 also handled domestic flights at one point years ago.
linglingfool is offline  
Reply With Quote
Old May 1, 18, 7:25 pm
  #820  
 
Join Date: Nov 2008
Location: ORD
Programs: AA PLT
Posts: 2,520
Also, anyone else find it odd that there is no mention of T5 on the Stinger signage? Paging @ords.
linglingfool is offline  
Reply With Quote
Old May 2, 18, 12:07 am
  #821  
 
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 3,520
Originally Posted by linglingfool View Post
Also, anyone else find it odd that there is no mention of T5 on the Stinger signage? Paging @ords.
He usually is found in the Midwest forum. I would post in the T5 thread over there.
linglingfool likes this.
cheltzel is offline  
Reply With Quote
Old May 15, 18, 11:52 am
  #822  
 
Join Date: Aug 2009
Location: DFW,LAX, STL or somewhere I don't want to be
Programs: BA Gold, Hilton Honors Gold, SPG Gold, LQ Elite
Posts: 354
Flying on CX to HKG via SFO next month. The flight to SFO leaves around 8pm, but I need a positioning flight from DFW first. Since there a several flights a day on the route I was thinking of flying up on the 788 that arrives around 2:30pm. One reason is I like flying on dreamliners. The other reason (and this is where I need some advice) they are less likely to delay the flight? In my head I'm thinking they need the 788 for a later international flight? I realize this isn't really sound reasoning, but flying in the night before incurs several hundred more dollars for a hotel. Should I pick an earlier flight or even the night before? ORD in summer can have storms etc. so I'm more concerned about connections there than say flying into LAX.

Any advice is appreciated!
Man_Utd_Fan is offline  
Reply With Quote
Old May 15, 18, 12:41 pm
  #823  
 
Join Date: Dec 2017
Posts: 1,003
2:30 arrival from DFW for an 8pm departure will be plenty. Even if delayed 3 hours.
thunderlounge is offline  
Reply With Quote
Old May 15, 18, 9:01 pm
  #824  
 
Join Date: Jul 2009
Location: NYC
Programs: AA EXP
Posts: 602
Apologies if this is answered. I've searched a number of times and have come up empty.

Is it possible to clear security at T3 with a CX boarding pass?
DMPHL is offline  
Reply With Quote
Old May 15, 18, 9:02 pm
  #825  
2019 FlyerTalk Awards
 
Join Date: Jun 2010
Location: Chicagoland
Programs: AA exp 2mm Hertz 5*
Posts: 139
I donít know if your reasoning regarding equipment is sound or not, but when faced w similar circumstances, I often choose the same way. In my case itís probably dumb luck, but I canít say that doing it this way has ever let me down.

I would think that if you link the rezs, you would be protected.
Enjoy the lounge, or my favorite, Tortas Fontera.
Snuggs is offline  
Reply With Quote

Thread Tools
Search this Thread