Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > American Airlines | AAdvantage
Reload this Page >

EA+ [Emergency Assistance Plus medevac - legit AA miles offer? Yes.]

EA+ [Emergency Assistance Plus medevac - legit AA miles offer? Yes.]

Reply

Old Sep 7, 15, 3:15 pm
  #1  
Original Poster
 
Join Date: Oct 2010
Programs: AAdvantage---LTGold, DL Skymiles
Posts: 91
EA+ [Emergency Assistance Plus medevac - legit AA miles offer? Yes.]

Husband received offer supposedly from AA for a travel medical assistance program "EA+ for AMERICAN AIRLINES AADVANTAGE MEMBERS." I have looked on AA, no such animal. Googled, no EA+ but an EAPlus with no connection to AA. Comes with a bonus 1000 AA miles. Did anyone else receive? I did not. Our Citi AAdvantage cards come with travel medical assistance benefits. Is this a scam? All wisdom appreciated.
JBGL is offline  
Reply With Quote
Old Sep 7, 15, 4:12 pm
  #2  
Moderator: American AAdvantage, Mexico, Technical Support and Feedback, The Suggestion Box and Talkboard Topics
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 60,044
Originally Posted by JBGL View Post
Husband received offer supposedly from AA for a travel medical assistance program "EA+ for AMERICAN AIRLINES AADVANTAGE MEMBERS." I have looked on AA, no such animal. Googled, no EA+ but an EAPlus with no connection to AA. Comes with a bonus 1000 AA miles. Did anyone else receive? I did not. Our Citi AAdvantage cards come with travel medical assistance benefits. Is this a scam? All wisdom appreciated.
"Supposedly" from American Airlines? What was the displayed alleged originating e-mail address?

Many vendors offer miles. Is it this one?


www.emergencyassistanceplus.org

Emergency Assistance Plus is a medevac provider. See more about who they are: https://ww2.emergencyassistanceplus.com/about-us

Probably a legitimate offer.
JDiver is offline  
Reply With Quote
Old Sep 7, 15, 5:05 pm
  #3  
Original Poster
 
Join Date: Oct 2010
Programs: AAdvantage---LTGold, DL Skymiles
Posts: 91
Came by USPS. Envelope already recycled. Return envelope says, in all caps, EA+ Program for American Airlines Aadvantage Members, PO Box 47150, Phoenix AZ 85068-9964. Thank you.
JBGL is offline  
Reply With Quote
Old Sep 7, 15, 5:13 pm
  #4  
Moderator: American AAdvantage, Mexico, Technical Support and Feedback, The Suggestion Box and Talkboard Topics
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 60,044
Originally Posted by JBGL View Post
Came by USPS. Envelope already recycled. Return envelope says, in all caps, EA+ Program for American Airlines Aadvantage Members, PO Box 47150, Phoenix AZ 85068-9964. Thank you.
Not so many scammers are dedicated and brazen enough to put together a snail mail piece; the Internet is so much easier, cheaper and potentially lucrative.

BTW, EA+ is situated in

EA+ Office of Administration
PO Box 9159
Phoenix, AZ 85068-9159
Safe travels!
JDiver is offline  
Reply With Quote
Old Sep 7, 15, 5:25 pm
  #5  
FlyerTalk Evangelist
 
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,181
Originally Posted by JBGL View Post
Husband received offer supposedly from AA for a travel medical assistance program "EA+ for AMERICAN AIRLINES AADVANTAGE MEMBERS." I have looked on AA, no such animal. Googled, no EA+ but an EAPlus with no connection to AA. Comes with a bonus 1000 AA miles. Did anyone else receive? I did not. Our Citi AAdvantage cards come with travel medical assistance benefits. Is this a scam? All wisdom appreciated.
Chances are it is a legitimate offer. Even if AA says they will not sell our contact info, they may cooperate with a product offering where the addresses are supplied to a third-party to merge with an approved mailing. The vendor does not end up with your address unless you choose to respond. As JDiver says, USPS mailings are much more expensive and carry potential federal charges if deemed fraudulent.

Compare the terms with your Citi plan to see if there is anything additional you feel you need. Doing this at time of need is much more stressful, so having something in place makes the whole process that much easier.
RogerD408 is offline  
Reply With Quote
Old Sep 8, 15, 1:04 pm
  #6  
FlyerTalk Evangelist
 
Join Date: May 2001
Location: LAX; AA EXP, MM; HH Gold
Posts: 31,790
Originally Posted by JDiver View Post
Not so many scammers are dedicated and brazen enough to put together a snail mail piece; the Internet is so much easier, cheaper and potentially lucrative.
Typically, that's true. But recall AA filing suit against those who sent these fraudulent postcards and letters two years ago:

http://hub.aa.com/en/nr/pressrelease...-postcard-scam

http://aadvantagegeek.boardingarea.c...ican-airlines/

http://www.nbcdfw.com/investigations...208386751.html
FWAAA is offline  
Reply With Quote
Old Sep 8, 15, 1:16 pm
  #7  
Moderator: American AAdvantage, Mexico, Technical Support and Feedback, The Suggestion Box and Talkboard Topics
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 60,044
Originally Posted by FWAAA View Post
Typically, that's true. But recall AA filing suit against those who sent these fraudulent postcards and letters two years ago:

http://hub.aa.com/en/nr/pressrelease...-postcard-scam

http://aadvantagegeek.boardingarea.c...ican-airlines/

http://www.nbcdfw.com/investigations...208386751.html
Yep, I remember those.

And I'd not take any USB thumb drive to update my car's firmware now that Fiat Chrysler let the Jeep cat out of the bag.
JDiver is offline  
Reply With Quote
Old Sep 11, 15, 10:20 pm
  #8  
Moderator: American AAdvantage, Mexico, Technical Support and Feedback, The Suggestion Box and Talkboard Topics
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 60,044
Perfectly legitimate, verified.

Emergency Assustance Plus, branded EA+, is a company that provides what are typically called medical assistance, travel assistance, companion assistance and medevac.

The cost for the program offered AAdvantage members is currently $129 annually, and for $20 you can add your spouse. That includes fronting money (backed by your credit card) in cases of urgent treatment, medical monitoring, translation, document replacement, etc.

The current offer includes AAdvantage 1,000 miles when you buy, and 1,000 miles every year you renew.
JDiver is offline  
Reply With Quote
Old Sep 12, 15, 3:04 am
  #9  
FlyerTalk Evangelist
 
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT & 4.28 MM, QR PLT, SPG LT PLT
Posts: 11,368
If you're looking for that type of product/service, these guys are also legit. MedjetAssist. They have a very comprehensive program. I had occasion to use them twice, not for an evacuation but once for a very severe case of food poisoning and once for a broken foot, both in Thailand. I thought that they were great. One of their [included] services is a physician on call in the U.S. for consultation at no charge.

For the food poisoning, I was inpatient for three days. Once I was out of the ER and up to a room, I called them to let them know what happened and where I was. At that point it was unclear what was wrong with me and whether I would require evacuation back to the U.S. Someone from management (VP, IIRC) called me every day to see how I was doing and whether I needed anything or had any questions. It became clear at the end of the first 24 hours that I wouldn't need evacuation; but they continued to call daily until I was discharged.

When I thought that I had broken my foot, they got a doctor on the phone with me immediately. After a few minutes, he said that my foot was probably broken and that I should get to an ER for treatment.

Can't recommend these guys highly enough.
Dr. HFH is offline  
Reply With Quote
Old Jun 30, 16, 1:30 am
  #10  
 
Join Date: Dec 2015
Posts: 39
It's legitimate

Here's a link to their site posted on aa.com:

https://www.aa.com/i18n/aadvantage-p...encyassistance
MarkY123 is offline  
Reply With Quote
Old Jun 30, 16, 11:45 am
  #11  
 
Join Date: Jun 2006
Location: SFO/OAK
Programs: AA EXP 3.3MM, BAEC, UAMP, AS 75K, Skyteam (<10k) HH Gold, IHG Plat, Hertz Gold, GE/TSA TT
Posts: 2,676
Originally Posted by MarkY123 View Post
Here's a link to their site posted on aa.com:

https://www.aa.com/i18n/aadvantage-p...encyassistance
Also look at IMGlobal. My org used MedjetAssist for 2-3 years, but we got better coverage as a decent price from IMGlobal. Mrs.G is covered by IMG now also.

p.s. the problem I have with EA+ is there is no info at all on their website showing coverage $ limits.
billgrates3 is offline  
Reply With Quote
Old Jul 12, 16, 8:55 pm
  #12  
 
Join Date: Apr 2009
Posts: 2
Response From AA Customer Relations 12 Jul 2016

American Airlines is not associated with the company that sent you this solicitation and has no relationship with them. Furthermore, this company has never been authorized to use our name, logo, or trademarks and are doing so in violation of our trademark rights.

This appears to be a phishing scam from an unknown entity impacting multiple carriers.

Please don't open any attachments because they may contain malware. Don't provide your credit card, bank or personal information to these unknown senders,
aaflyr is offline  
Reply With Quote
Old Jul 12, 16, 9:09 pm
  #13  
 
Join Date: Oct 2006
Location: Madison WI
Programs: AA EXP - 2.7MM, Lifetime AC, HHonors Diamond, SPG Gold, IHG Plat Ambassador, Hertz Gold
Posts: 1,860
Originally Posted by MarkY123 View Post
Here's a link to their site posted on aa.com:

https://www.aa.com/i18n/aadvantage-p...encyassistance
Originally Posted by aaflyr View Post
American Airlines is not associated with the company that sent you this solicitation and has no relationship with them. Furthermore, this company has never been authorized to use our name, logo, or trademarks and are doing so in violation of our trademark rights.

This appears to be a phishing scam from an unknown entity impacting multiple carriers.

Please don't open any attachments because they may contain malware. Don't provide your credit card, bank or personal information to these unknown senders,


I can only assume the response from AA in the second post quoted was *NOT* based on a question referring to the same company. (The responder in their first post here did not include the text of their inquiry.) The link in the first quoted post clearly points to a relationship of some level as it is on the AA website (unless AA is saying their website has been hacked and defaced) -OR- the second post quoted is not exactly correct. (OR AA C.R. is more screwed-up then even the most skeptical thought!)

Last edited by Madison Guy; Jul 12, 16 at 9:17 pm
Madison Guy is offline  
Reply With Quote
Old Jul 23, 16, 4:43 pm
  #14  
FlyerTalk Evangelist
 
Join Date: Dec 2003
Location: Oakland, California, USA
Programs: AA PLT,AS,UA PP,J6,FB,EY,LH,SQ,HH Dmd,Hyatt Expl,Marriott Plat,IHG Plat,Accor Gold
Posts: 10,318
Does anyone have any experience or at least any sense of how this company's services and protections compare with those offered on a trip-by-tip basis by insurers such as Allianz. Perusing the materials, it seems like what Emergency Assistance Plus charges on an annual basis is about what Allianz would charge to cover a single trip. But that makes me suspicious...
Thunderroad is offline  
Reply With Quote
Old Jul 23, 16, 9:21 pm
  #15  
Moderator: American AAdvantage, Mexico, Technical Support and Feedback, The Suggestion Box and Talkboard Topics
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 60,044
One could also look at DAN (Divers Alert Network), a nonprofit organization, membership (including medevac), trip interruption and cancellation insurance (by trip or annual, which is what I carry). Medevac does not have to be scuba diving related, no age cap. No affiliation with AA, no AA miles

http://www.diversalertnetwork.org

I'm a member, have been for decades and have seen medevac work well. (60 years of scuba diving this year.)
JDiver is offline  
Reply With Quote

Thread Tools
Search this Thread
 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: