Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > American Airlines | AAdvantage
Reload this Page >

AA Guide: DFW / Dallas - Fort Worth International Airport - MCT, Connection, etc

Old Sep 7, 15, 11:18 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: JJeffrey
Please edit or add information to this wiki as necessary.

Check-in times Link for current information.

In most locations, you must be checked in:

At least 45 minutes before scheduled departure, for flights within the United States

At least 60 minutes before scheduled departure, for flights to or from airports outside of the United States


If youre beginning travel from any of several airports operating u Dee more restrictive check in times, follow the link above, as the check-in period is longer.
Link to DFW airport website

Link to aa.com DFW page

General Information

Despite it's size and five terminals, DFW is a fairly easy airport to navigate and connect though. If you have any difficulty, look around for kiosks / booths staffed by volunteer Ambassadors - they can usually be spotted wearing "ten gallon" cowboy hats. They offer maps and terminal guides (which include dining and shopping information).
.. ..
DFW Ambasadors - look for the "Ask Me" button

Peculiarities: DFW can be severely affected by rare winter ice or snow, and summer thunderstorms. Lightning effectively shuts the flight line down. This is AA's prime hub; over 80% of aircraft movements here are AA, so knock-on effects during lengthy OSO / IROPS can manifest themselves systemwide.

Note: DFW Terminal Renewal and Improvement Program (TRIP): DFW is undergoing a fairly extensive terminals refurbishment program, and parts of terminals A, B and E have been under construction/ refurbishment, as are some parking garages, so changes in security screening, etc. are common. See here for further information and updates.

DFW all Terminals , SkyLink and DART Exit Map


Operating terminals and gates

AA operates flights out of terminals A, B, C, D; as of March 2016 AmericanEagle by ExpressJet use Terminal E with AA partner Alaska and others.
  • Terminal A is the ex-international terminal, used for domestic flights (see TRIP note)
  • Terminal B is usually used for regional (American Eagle branded) flights (see TRIP note)
  • Terminal C is usually used for domestic flights
  • Terminal D is the current international terminal; most AA international flights depart here, as well as all partner and Lufthansa international flights.
  • Terminal E is used by some AA regional and ExpressJet CRJ flights (E34-E38) as of 3 Mar 2016, AA partner Alaska (and others) (see TRIP note)
  • Terminal "V" or VIRT means an actual gate has not been assigned yet

* may always be subject to change

DFW American Airlines Terminals Map:
Ticket Counters and Hours of Operation Link
Please use link to check today's hours; below accurate 8 Mar 2016

Terminal AA8 - A15: full service and self-service check-in, Daily: 4 a.m. - 8:30 p.m.
A16 - A23: full service and self-service check-in, Daily: 4:30 a.m. - 10:15 p.m.

Terminal BB6: Daily: 5 a.m. - 9 p.m.
B30: Daily: 5 a.m. - 10 p.m.

Terminal CC2 - C15: self-service check-in, Daily: 4 a.m. - 8:45 p.m.
C16 - C25: Full service and self-service check-in, Daily: 3 a.m. - 10:15 p.m.
C26 - C39: Self-service check-in, Daily: 4 a.m. - 8:45 p.m.

Terminal D D1 - D18: Self-service check-in, Daily: 4 a.m. - 7:30 p.m.
D20 - D40: Full service and self-service check-in, Daily: 4 a.m. - 10:30 p.m.

Terminal E (American Eagle by ExpressJet CRJ flights) E34 E38: Full service and self-service check-in, Daily: 5 a.m. 9:45 p.m.

AA Headquarters CTO / City Ticketing Office 4333 Amon Carter Blvd? (at Sovereign Rd. across from USPS), Fort Worth, TX
Lobby, on left prior to security; free visitor parking. Weekdays, 10 a.m. - 2:00 p.m.
Alternative for ticketing, voucher use, etc.
Check-in and ticketing at DFW and check in times Link

Flagship Check-in: NO

Minimum time for checking in and arriving at the gate

To better ensure an on-time departure, our goal is to close the jetbridge door 10 minutes before departure time. This allows all customers to board and stow their belongings. (AA may release your seat if you show up at your gates less than fifteen minutes prior to scheduled departure.)

To retain your pre-reserved seat on a confirmed flight, make sure to follow the minimum check in and gate arrival times.*

For flights within and between the U.S., Puerto Rico and U.S. Virgin Islands:
  • Minimum check-in is at least 30 minutes before scheduled departure in most locations


  • Arrive at the gate and be ready to board at least 15 minutes prior to scheduled departure; gates close 10minutes prior to departure. Early boarding and departure are not unknown.




For flights originating outside the U.S. or flights departing the U.S. for an international destination:
  • Minimum check-in is at least 60 minutes before scheduled departure except in Buenos Aires, Dublin and Maracaibo, Venezuela
    • Arrive at the gate and be ready to board at least 30 minutes prior to scheduled departure Upgrades May be cleared prior to announced boarding times, regardless of your position on the list.


Minimum time to check baggage

To help us get your bag on the same flight with you, present your bag to an airline representative for check-in no later than the cutoff time.

For flights within and between the U.S., Puerto Rico and U.S. Virgin Islands:
Check bags at least 45 minutes prior to scheduled departure at DFW

For flights departing the U.S. for an international destination:Check bags at least 60 minutes prior to scheduled departure

Time to baggage delivery: minimum 20 minutes
Getting from concourse to concourse

Landside, one can use the terminal link blue and green vans (see below), but it's faster and easier to use Sky Link.

Airside elevated bidirectional Sky Link is the easiest way to get around
  • bi-directional system connects all five terminals and is the shortest route to your stop while inside of security.
  • Free service
  • Trains arrive every two minutes
  • Average ride time of five minutes
  • Maximum ride time of nine minutes between farthest points
  • Easy access to other terminals shops and restaurants


Station escalator/elevator locations:
  • Terminal A: Between A13 and A16 and between A29 and A34
  • Terminal B: Between B9 and B12 and between B28 and B31
  • Terminal C: Between C8 and C12 and between C27 and C32
  • Terminal D: Between D11 and D20 and between D24 and D34
  • Terminal E: Between E8 and E11 and between E31 and E32


Walking between terminals
  • Terminals A-C and B-D (international) are connected at the ends by departures level walkways; the people mover belts on these walkways have been out of service at least for years. Estimate at least a five to ten minute walk between A and C, B and D, more if gates are farther from the connector.
  • Terminals A and B are connected by overhead walkways (escalator or lift / elevator). This walkway is serviced by working people mover belts, all of which are out of service as of 7/18/19. Courtesy carts use this route by using lifts.
  • Terminals C and D (international) are connected by overhead walkways (escalator or lift / elevator). This walkway is serviced by working people mover belts.


There is no need to leave the secure area to move from one concourse to another. *Exceptions are arriving international flights. In such case one must normally clear immigration and customs, reclaim bags and proceed through security.

Landside free interterminal transportation

Terminal Link's blue and greens vans arrive every 10 minutes and will transfer you between all terminals once outside of security.
  • Free service
  • No ticket or pass of any kind is needed to board
  • Service available between 5:00 a.m. to 12:00 a.m.
  • To request van pick-up between the hours of midnight and 5 a.m., call 972 574 LINK (5465)
  • All vans are wheelchair accessible


Two easy-to-locate green pick-up/drop-off areas are located outside baggage claim areas of each terminal. Follow the Terminal Link signs to reach the nearest pick-up/drop-off area:Terminal AEntry A10 serving Gates A1-18
Entry A24 serving Gates A18-39

Terminal B Entry B12 serving Gates B12-B25
Entry B25 serving Gates B25-B49

Terminal C Entry C12 serving Gates 1-14
Entry C24 serving Gates 15-25

Terminal D Entry atLower Level D17 serving Gates D1-D22
Entry at Lower Level D24 serving Gates D23-D40

Terminal E Entry at E7 serving Gates E1-E10
Entry E31 serving Gates E31-34 (American Eagle by ExpressJet)
Security at DFW

Link to DFW Airport Security information (including checkpoints and hours)


Note: coming out from immigration and customs, you may find yourself near the D22 and possible lengthy queues through TSA security. As swag says in a post, "D has multiple checkpoints, all easily walkable, and any ticketed passenger can use any one of them. If you find yourself facing a long line at D22, it may be worthwhile to walk down to D18 or D30."

Note: D22 has PreCheck but may be closed; D30 PreCheck is open most of the time.

Link to AA Flyer Guide wiki DFW Security

Priority Access lines available at Terminals A, C and D.

PreCheck lines are available at A20, C20, D22, D30 and E18; none at Terminal B.
MCT: Minimum and reasonable connection times at DFW

Q. What is the Domestic to Domestic or Domestic to International Minimum Connection Time (MCT)?

The MCT for Domestic to Domestic or Domestic to International is 40 mins.

There are other MCT's for specific connections including:
-Connections from Terminal E to Terminal E 30 mins
-Connections to/from ERD/ER4 aircraft 50 mins
-Connections to/from Terminal E to other Terminals 50 mins
-Connections from a US Pre-Clearance airport 60 mins

Q . What is the MCT for International to Domestic?

The MCT for International to Domestic is 80 mins, or 85 mins if arriving off a widebody aircraft. 85 mins is applicable for most all long haul destinations in Europe, Asia, South America, etc.

There are other MCT's for specific connections including:
-Connections to Terminal E 90 mins
-Connections to/from ERD/ER4 aircraft 90 mins

Q. If I am making an international to international connection, what is the process?

There is no international transit process in most U.S.A. airports, but (DFW and MIA have a ITI baggage exception for international to international if arriving from some "approved" international origins). Arriving internationally, unless you have been pre-cleared or are excused by meeting ITI requirements as described here, you must proceed through U. S. immigration (there are kiosks and a fast channel for Global Entry approved passengers, and a "green line" for those with no checked bags), recover your baggage from the baggage carousel and proceed through U. S. Customs. There is a "green line" shortcut for passengers traveling only with carry-on baggage (no checked luggage) and there are Global Entry kiosks and a short cut to Global Entry queues.

Upon exiting Customs there is a bag drop facility; drop your checked connecting baggage, exit to the landside arrivals area.

NOTE: if your connection exceeds 11 hours or entails remaining overnight, you will normally be required to take your baggage with you and re-check it within ~four hours of departure.

NOTE: Any liquids in excess of security allowance will have to either be packed in checked baggage or, in the case of duty free purchases at your origin (or in air from other airlines), presented in STEB (Secure, Tamper Evident Bags) with receipts to TSA

Proceed to the kiosks to get boarding passes for your ongoing travel, or check in and re-check your baggage, then proceed through TSA security to airside (see the "DFW Security" section). Your international departure will be from Terminal D, also your international arrival terminal.

See DFW / Dallas Ft. Worth Connection & Times - Domestic & International (consolidated)
DFW dining, services and shopping

Lounges: please see the Lounge Dashboard "sticky" for further lounges information at DFW

Admirals Clubs and Lounges:
  • Terminal A: Admirals Club across from gate A-24
  • Terminal B: Admirals Club Service Center across from gates B-5 and -6
  • Terminal C: Admirals Club across from gates C-19 and -20
  • Terminal D: Admirals Club, and coming Premium lounge near gate D-23;NOTE: offers new Flagship Dining
  • American Express Centurion Lounge take lift opposite gate D-17
  • BA, LH, QF and QR have their own lounges between D-21 and D-22
  • The Club at DFW (Pay, Diners, Priority Pass) between D-21 and D-22
  • Terminal E: Delta Sky Club
  • DFW Airport Travel Lounges are free, offer warm lighting, comfortable lounge and workstation seating, and power outlets at every seat; near gates A29, B8, B28, C8, C27, E8, E31


Dining, Shopping Link to DFW services, dining guide and interactive map

See here for shopping and dining changes.

AA Employee Store: Link: (open to the public) Shop for AA ware, baggage, memorabilia, etc. at Gate C-2

Currency exchange: Travelex at D11, D22 (Outside Security), D24, D36, E8, Intl Re-Check.

WiFi / wireless service: Free AT&T Wireless Hot Spot throughout airport

Device Power Charging: DFW Airport Travel Lounge - B28, C8, C27, E8
Free Power Stations - A10, C6, C20, C27, C35, D21, D23, D30, D40, E10, E37 (also see DFW Travel Lounges above)
Guest Services Center - B14

Disabled and VIP Services

For disability assistance contact AA Special Assistance services (no fee) (link)

For VIP gate to gate connections (fee), see AA Five Star Service (link)

Smoking: No smoking in terminalsTerminal A Admirals Club and D Club smoking rooms are closed)

Rental cars: The Rental Car Center is located at 2424 E. 38th St, DFW Airport, TX, near the south entrance of the Airport and is served by 10 companies. Link. Arriving Passengers: After collecting your baggage, follow the Rental Car signs to the designated pick-up area on the lower level of the terminal. From there, board the Rental Car shuttle bus. Buses run 24 hours a day, depart (theoretically) every five minutes and reach the Rental Car Center in approximately 10 minutes.

Departing Passengers: Before your departing flight, please return your vehicle at the Rental Car Center. For transportation from the facility to your terminal, board the Rental Car Shuttle. The Rental Car Shuttle runs 24 hours a day and departs every five minutes from the facility.

Animal Relief Areas: (all land side)Terminal A: Lower level grassy areas.

Terminal B: Lower level grassy areas.

Terminal C: Lower level grassy areas.

Terminal D: Lower level, outside the D30/D31 baggage claim area by the parking garage and at D18.

Terminal E: Lower level grassy areas.
DFW Parking

There are Valet, Terminal, Express and Remote parking options. See here for options, pricing and interactive guides.

Disability Parking: see Link

Cell phone lot (none)
DFW transportation

Public transport

Metro DART Orangle Line to Dallas. Take from entry near Terminal A, A-10. Take the elevator to the lower level, then walk to the right and follow the signs.

TRE / Trinity Rail Express to Dallas and Ct. Worth. NO SERVICE SUNDAYS. Take free bus to Remote south Parking; take connecting bus to CentrePort/DFW Airport station.

Shared Vans: City Shuttle, L.L.C. shared van service 1.240.760.1998

Go Yellow Checker Airport Shuttle shared vans to Ft. Worth hotels. Board at upper level roadway marked areas.

Taxi: at every terminal; see DFW Taxi Guide for prices, etc.

App Based Transportation (Uber and Lyft)
When using these services for pick-up, exit the terminal and proceed to the Shared Ride sign.
Airport and Area hotels

DFW has many hotels, most served by shuttles, many nearby options.

There are two hotels at DFW, both connected to terminals. They tend to be rather pricey and fill up quickly.Hyatt Regency DFW International Airport Hotel at Terminal C (link)

Grand Hyatt DFW Hotel at Terminal D (international terminal) (link

There is a "Minute Suites" cubicle hotel (with rental showers) that rent by the hour or eight hour period near gate D-23 at Terminal D. (link. (Terminal A has a Minute Suites planned for 2016.)

There are several lower priced hotels with shuttles. These and "alternative" sleeping or rest opportunities are listed hereon sleepinginairports.net. This page includes many helpful listings - baggage storage, lounges, where to sleep in the airport, etc.

During Off Schedule Operations / Irregular Operations, cots with blankets and pillows are available for affected passengers.

During OSO / IROPS, AA will generally not offer hotel and meal vouchers for disruptions from causes not directly under the airline's control (such as weather). You may be able to at least get "distressed traveler" certificates for lower rates from AA, or you may be able to request distressed traveler rates from reservations center's or properties.
Is there anything to do at DFW?

See DFW / Dallas-Ft. Worth Layover Questions (consolidated) ...

You can visit the

C. R. Smith Museum (AA history, DC-3 Flagship Detroit, gift shop)
4601 Texas HWY 360 at FAA Rd
Fort Worth, Texas 76155
817-967-1560
Hours: Tuesday - Saturday 9:00-5:00, Sunday 1:00 - 5:00; Closed Monday
Cost: $7.00, $4.00 seniors 65 or +, students w/ ID, children 2-17, military
Getting there: taxi; (unofficial: take crew shuttle if space available to Conference and Training Center, get dropped at the Museum).

See FT DFW and the AA / C. R. Smith Museum in Dallas (consolidated)

Do I have time to go to Dallas?

A minimum of six hours would be suggested for "going to town".
Other resources
  • Link to AA FAQ: Will I make my connection?

  • Link to AA Flyer Guide wiki: Minimum Connecting Times

  • Link to AA Lounge Dashboard (guide to AA and other lounges)

  • Link: to DFW connection guide in Texas forum

  • Link: to DFW layover guide in Texas Forum

  • Link: to DFW Employee Store (open to the public) Shop for AA ware, baggage, memorabilia, etc. at Gate C-2
Contributors to this thread include: aamilesslave;

Signed in members with 90 days / 90 posts can edit this Wikipost; wiki contents may be printed by using the (lower right wiki corner)




Print Wikipost

AA Guide: DFW / Dallas - Fort Worth International Airport - MCT, Connection, etc

Old Nov 11, 21, 9:09 am
  #1246  
 
Join Date: Aug 2015
Location: The FT AA forum, until it no longer wants me.
Programs: CK or bust
Posts: 1,727
Originally Posted by Antarius View Post
How come? Additional documents due to COVID?
​​​​​
One answer that was floating around was cleaning of the screens between uses but somehow the Global Entry kiosks are ok a they don't seem to get cleaned between uses.

Previous to the recent US visitor changes volume was relatively low so they could get away with it but it's likely that kiosks will see a return in the near future as lines build in the next couple of months.

To the best of my knowledge CBP inspection isn't handling any Covid-related document checks so that's entirely up to the originating carrier at the point of departure.
enpremiere is offline  
Old Nov 11, 21, 9:30 am
  #1247  
 
Join Date: Mar 2005
Location: Austin, TX
Programs: CoUniHound 1K 1MM, AA EXP 2MM, DL Plat, Marriott Lifetime Titanium
Posts: 1,546
Also be aware that Mobile Passport is sometimes not available, so Dan is typically wrong about a lot of things. Also, if you have PreCheck, don't use the TSA checkpoint nearest to the exit from Customs. Keep going past the Hyatt and there's a checkpoint with PreCheck.
wrp96 and enpremiere like this.
Catbert10 is offline  
Old Nov 11, 21, 11:44 am
  #1248  
Used to be 'Travelergcp'
 
Join Date: Jul 2003
Location: New Orleans
Programs: AA Plat, Marriott Gold, Hyatt Globalist
Posts: 2,767
Originally Posted by FAA1996 View Post
I know what you're saying, there should be a priority line in these instances, but I've never seen one, only a PreCheck line. In places like Miami I sometimes drop my bag, exit and go to Flagship Check in in this situation. Not sure if DFW has a similar set up for Flagship Check in at D terminal.
i believe they do, but if you just go upstairs from D intl arrivals, its not the nearest one.
enpremiere likes this.
TravelerMSY is offline  
Old Nov 11, 21, 11:55 am
  #1249  
 
Join Date: Aug 2015
Location: The FT AA forum, until it no longer wants me.
Programs: CK or bust
Posts: 1,727
Originally Posted by Catbert10 View Post
Also be aware that Mobile Passport is sometimes not available, so Dan is typically wrong about a lot of things. Also, if you have PreCheck, don't use the TSA checkpoint nearest to the exit from Customs. Keep going past the Hyatt and there's a checkpoint with PreCheck.
His colleagues could be a touch bit friendlier as well.
enpremiere is offline  
Old Nov 11, 21, 1:27 pm
  #1250  
 
Join Date: May 2007
Location: ATL
Programs: Hilton Diamond, Marriott, AA, DL
Posts: 52
Originally Posted by enpremiere View Post
The video with Dan and his machines needs to be updated as for the most part they're currently unavailable for non-Global Entry holders at ports of entry.
Watched the same video returning to DFW from CDG last month. And yes, the kiosks were not available (or needed). There was no line and the CBP agent waived us through after a single question as to whether we had items to declare (we did not).
KenH_Atlanta is offline  
Old Nov 11, 21, 4:10 pm
  #1251  
 
Join Date: Nov 2011
Location: MCO
Programs: Hilton Diamond, AA Gold
Posts: 531
Originally Posted by Beckles View Post
Your understanding is incorrect at every airport in the United States, you have to re-clear security once you arrive from an international flight.
The exceptions of course being Canada and Ireland (plus a couple of others) where you preclear us CBP as well as TSA prior to boarding and deplane as if you were coming off of a domestic flight.
normcpa likes this.
Annerk is offline  
Old Nov 11, 21, 4:15 pm
  #1252  
 
Join Date: Nov 2011
Location: MCO
Programs: Hilton Diamond, AA Gold
Posts: 531
Originally Posted by Stripe View Post
You have to re-clear security in LHR when transiting. Why would you not expect to do so in the US?

I would agree that there should be a more direct way to get back airside from immigration and bag recheck. LAX has a dedicated security line for international arrivals, although technically anyone can use it if you know it exists. Connecting in DFW you're just dumped out landside and have to wander around until you find a security checkpoint.
Same with EWR. We found that accidentally because we had to visit the CBP office for an unrelated reason, and it's right outside of the "secret security line." We began using that when we knew the regular lines would be terrible and it was a quiet time of the day for international arrivals.
Annerk is offline  
Old Nov 11, 21, 6:16 pm
  #1253  
 
Join Date: Sep 2010
Location: Las Vegas
Programs: BA Gold; Hilton Honors Diamond
Posts: 2,651
Originally Posted by botham View Post
Last night, we arrived into DFW from LHR and had over two hours to connect to MCO and we barely made it! My understanding was that we would collect our bags and drop them nearby, staying airside so we wouldnt need to clear security again. In fact, we were directed landside and had to join a long line to clear security again, despite travelling in First. We also viewed a video on the plane offering us choices to clear immigration, using machines, but none of these were available and we had to join a long line, with only three agents being available.
I'm sorry to have to call you out on this, but you were told quite clearly what the process was for clearing immigration, customs, checking your bags and going through TSA before your onward domestic flight. I actually wrote a post to your question on the BAEC board about this: https://www.flyertalk.com/forum/33654966-post14.html

Now, admittedly, passenger numbers may be a bit higher since the US opened to travellers from the UK and the Schengen zone etc. on the 8th November and if there were fewer CBP officers working then immigration would have taken longer - but the overall process hasn't changed. Yes, the video onboard is out of date but my post told you that the automatic passport machines at DFW had all been removed, except for the GE kiosks.
Geordie405 is offline  
Old Nov 11, 21, 6:31 pm
  #1254  
 
Join Date: Mar 2003
Location: Dorchester, Dorset UK
Programs: BA Gold, BMI, ANA, HH Blue, SPG Gold
Posts: 2,014
Originally Posted by Geordie405 View Post
I'm sorry to have to call you out on this, but you were told quite clearly what the process was for clearing immigration, customs, checking your bags and going through TSA before your onward domestic flight. I actually wrote a post to your question on the BAEC board about this: https://www.flyertalk.com/forum/33654966-post14.html

Now, admittedly, passenger numbers may be a bit higher since the US opened to travellers from the UK and the Schengen zone etc. on the 8th November and if there were fewer CBP officers working then immigration would have taken longer - but the overall process hasn't changed. Yes, the video onboard is out of date but my post told you that the automatic passport machines at DFW had all been removed, except for the GE kiosks.
Thank you for pointing out my error. Unfortunately, however concise and accurate your post was, when arriving from a long flight and a particularly long day, with it feeling like 1 am, sometimes its possible to forget some of the details. Indeed, the plane was packed and clearly other arrivals came into the hall at the same time and although the signs had 12 minute wait, it was nearer half an hour and we were then anxious but we might miss our onward flight. Another lesson learnt and Ill ensure that in future we take direct flights.

I fail to see why the video was shown when much of it is inaccurate, as its the video that you remember rather than trying to remember what someone posted on the Internet.
botham is offline  
Old Nov 12, 21, 6:46 am
  #1255  
 
Join Date: Aug 2015
Location: The FT AA forum, until it no longer wants me.
Programs: CK or bust
Posts: 1,727
Originally Posted by botham View Post
Thank you for pointing out my error. Unfortunately, however concise and accurate your post was, when arriving from a long flight and a particularly long day, with it feeling like 1 am, sometimes its possible to forget some of the details. Indeed, the plane was packed and clearly other arrivals came into the hall at the same time and although the signs had 12 minute wait, it was nearer half an hour and we were then anxious but we might miss our onward flight. Another lesson learnt and Ill ensure that in future we take direct flights.

I fail to see why the video was shown when much of it is inaccurate, as its the video that you remember rather than trying to remember what someone posted on the Internet.
It's been 18 months since some travelers have made it state-side and a little empathy goes a longer way than it used to especially when transiting (I think about moving around the bowels of the various LHR terminals and piers which can give even a seasoned MIA traveler a run for their money).

A hearty welcome is in order and glad to hear that you didn't miss your connection.

Dan's video is was produced a few years ago and it likely isn't a priority for CBP to produce a COVID-ear special given how quickly things change. Kiosks for eligible passengers will be back soon but surprisingly the one technology that could really make a difference when it comes to efficient touchless interactions (the mobile passport app), they're still very slow to re-enable.
botham and wrp96 like this.
enpremiere is offline  
Old Nov 12, 21, 9:37 am
  #1256  
 
Join Date: Sep 2005
Location: Dallas
Programs: AA Executive Platinum
Posts: 421
The sad thing is, is IME there's usually a line at the GE kiosks because so many of the machines are typically out of order (I think usually the issue is out of paper)
AAway is offline  
Old Nov 12, 21, 11:20 am
  #1257  
FlyerTalk Evangelist
 
Join Date: Nov 2003
Location: Dallas, TX
Programs: American Airlines
Posts: 27,151
Originally Posted by AAway View Post
The sad thing is, is IME there's usually a line at the GE kiosks because so many of the machines are typically out of order (I think usually the issue is out of paper)
and to me what defeats the purpose of GE is after you get your ticket you still have to line up and wait to give it to a CBP officer.

enviroian is offline  
Old Nov 12, 21, 12:07 pm
  #1258  
 
Join Date: Apr 2001
Location: ORD-JFK-EZE-MAD
Programs: AA LT PLT 4mm / Free Agent / GE / Secret Handshake
Posts: 832
Originally Posted by enviroian View Post
and to me what defeats the purpose of GE is after you get your ticket you still have to line up and wait to give it to a CBP officer.

Really????

with your approach anyone, regardless of being positivity validated or not, would be able to freely walk away. Who would verify that?
jcf27 is offline  
Old Nov 12, 21, 12:19 pm
  #1259  
 
Join Date: Aug 2010
Location: LAX
Programs: AA Lifetime Gold but PlatPro thanks to LPs
Posts: 4,409
Originally Posted by botham View Post
Last night, we arrived into DFW from LHR and had over two hours to connect to MCO and we barely made it! My understanding was that we would collect our bags and drop them nearby, staying airside so we wouldnt need to clear security again.
As others have mentioned, this is a false assumption.

In fact, we were directed landside and had to join a long line to clear security again, despite travelling in First.
First class doesn't matter. All are in the same queue. The only way to speed it up is with Pre-Check. When I went through DFW last month (LHR-DFW-LAX), there was no Pre-check available at the TSA checkpoint as I emerged from International Arrivals. The next Pre-Check point was past the hotel. Because I was in a tight connection, I elected to go through the full TSA screening where I was. I have my Pre-Check with my Global Entry. Pre-Check is available without Global Entry, for a lower fee.

We also viewed a video on the plane offering us choices to clear immigration, using machines, but none of these were available and we had to join a long line, with only three agents being available.
I did not see any of those machines when I was there Oct 27. I did use my Global Entry and it was super-fast. Because that was pre-Nov 8, most of the passengers were US Citizens entering the US, so the US Citizen line was much longer than the non-Citizen line.

I had no wait for a Global Entry machine and no wait to pass on to the baggage claim. Literally, zero wait.

When I got to my connecting flight, they were boarding Group 8 and there were all of four people left in line. I made it with minutes to spare. Global Entry rocks. Well worth the $100.
AAway and Geordie405 like this.
QueenOfCoach is offline  
Old Nov 12, 21, 12:36 pm
  #1260  
FlyerTalk Evangelist
 
Join Date: Nov 2003
Location: Dallas, TX
Programs: American Airlines
Posts: 27,151
Originally Posted by jcf27 View Post
Really????

with your approach anyone, regardless of being positivity validated or not, would be able to freely walk away. Who would verify that?
Isn't that what GE is for? Take your picture to verify identity? Do you think there is a massive scandal going on before people exit the US border to hand off GE entry tickets to people?

enviroian is offline  

Thread Tools
Search this Thread