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AA Guide: DFW / Dallas - Fort Worth International Airport - MCT, Connection, etc

Old Sep 7, 2015, 10:18 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Prospero
Please edit or add information to this wiki as necessary.

Check-in times Link for current information.

In most locations, you must be checked in:

At least 45 minutes before scheduled departure, for flights within the United States

At least 60 minutes before scheduled departure, for flights to or from airports outside of the United States


If youre beginning travel from any of several airports operating u Dee more restrictive check in times, follow the link above, as the check-in period is longer.
Link to DFW airport website

Link to aa.com DFW page

General Information

Despite it's size and five terminals, DFW is a fairly easy airport to navigate and connect though. If you have any difficulty, look around for kiosks / booths staffed by volunteer Ambassadors - they can usually be spotted wearing "ten gallon" cowboy hats. They offer maps and terminal guides (which include dining and shopping information).
.. ..
DFW Ambasadors - look for the "Ask Me" button

Peculiarities: DFW can be severely affected by rare winter ice or snow, and summer thunderstorms. Lightning effectively shuts the flight line down. This is AA's prime hub; over 80% of aircraft movements here are AA, so knock-on effects during lengthy OSO / IROPS can manifest themselves systemwide.

Note: DFW Terminal Renewal and Improvement Program (TRIP): DFW is undergoing a fairly extensive terminals refurbishment program, and parts of terminals A, B and E have been under construction/ refurbishment, as are some parking garages, so changes in security screening, etc. are common. See here for further information and updates.

DFW all Terminals , SkyLink and DART Exit Map


Operating terminals and gates

AA operates flights out of terminals A, B, C, D; as of March 2016 AmericanEagle by ExpressJet use Terminal E with AA partner Alaska and others.
  • Terminal A is the ex-international terminal, used for domestic flights (see TRIP note)
  • Terminal B is usually used for regional (American Eagle branded) flights (see TRIP note)
  • Terminal C is usually used for domestic flights
  • Terminal D is the current international terminal; most AA international flights depart here, as well as all partner and Lufthansa international flights.
  • Terminal E is used by some AA regional and ExpressJet CRJ flights (E34-E38) as of 3 Mar 2016, AA partner Alaska (and others) (see TRIP note)
  • Terminal "V" or VIRT means an actual gate has not been assigned yet

* may always be subject to change

DFW American Airlines Terminals Map:
Ticket Counters and Hours of Operation Link
Please use link to check today's hours; below accurate 8 Mar 2016

Terminal AA8 - A15: full service and self-service check-in, Daily: 4 a.m. - 8:30 p.m.
A16 - A23: full service and self-service check-in, Daily: 4:30 a.m. - 10:15 p.m.

Terminal BB6: Daily: 5 a.m. - 9 p.m.
B30: Daily: 5 a.m. - 10 p.m.

Terminal CC2 - C15: self-service check-in, Daily: 4 a.m. - 8:45 p.m.
C16 - C25: Full service and self-service check-in, Daily: 3 a.m. - 10:15 p.m.
C26 - C39: Self-service check-in, Daily: 4 a.m. - 8:45 p.m.

Terminal D D1 - D18: Self-service check-in, Daily: 4 a.m. - 7:30 p.m.
D20 - D40: Full service and self-service check-in, Daily: 4 a.m. - 10:30 p.m.

Terminal E (American Eagle by ExpressJet CRJ flights) E34 E38: Full service and self-service check-in, Daily: 5 a.m. 9:45 p.m.

AA Headquarters CTO / City Ticketing Office 4333 Amon Carter Blvd? (at Sovereign Rd. across from USPS), Fort Worth, TX
Lobby, on left prior to security; free visitor parking. Weekdays, 10 a.m. - 2:00 p.m.
Alternative for ticketing, voucher use, etc.
Check-in and ticketing at DFW and check in times Link

Flagship Check-in: NO

Minimum time for checking in and arriving at the gate

To better ensure an on-time departure, our goal is to close the jetbridge door 10 minutes before departure time. This allows all customers to board and stow their belongings. (AA may release your seat if you show up at your gates less than fifteen minutes prior to scheduled departure.)

To retain your pre-reserved seat on a confirmed flight, make sure to follow the minimum check in and gate arrival times.*

For flights within and between the U.S., Puerto Rico and U.S. Virgin Islands:
  • Minimum check-in is at least 30 minutes before scheduled departure in most locations


  • Arrive at the gate and be ready to board at least 15 minutes prior to scheduled departure; gates close 10minutes prior to departure. Early boarding and departure are not unknown.




For flights originating outside the U.S. or flights departing the U.S. for an international destination:
  • Minimum check-in is at least 60 minutes before scheduled departure except in Buenos Aires, Dublin and Maracaibo, Venezuela
    • Arrive at the gate and be ready to board at least 30 minutes prior to scheduled departure Upgrades May be cleared prior to announced boarding times, regardless of your position on the list.


Minimum time to check baggage

To help us get your bag on the same flight with you, present your bag to an airline representative for check-in no later than the cutoff time.

For flights within and between the U.S., Puerto Rico and U.S. Virgin Islands:Check bags at least 45 minutes prior to scheduled departure at DFW

For flights departing the U.S. for an international destination:Check bags at least 60 minutes prior to scheduled departure

Time to baggage delivery: minimum 20 minutes
Getting from concourse to concourse

Landside, one can use the terminal link blue and green vans (see below), but it's faster and easier to use Sky Link.

Airside elevated bidirectional Sky Link is the easiest way to get around
  • bi-directional system connects all five terminals and is the shortest route to your stop while inside of security.
  • Free service
  • Trains arrive every two minutes
  • Average ride time of five minutes
  • Maximum ride time of nine minutes between farthest points
  • Easy access to other terminals shops and restaurants


Station escalator/elevator locations:
  • Terminal A: Between A13 and A16 and between A29 and A34
  • Terminal B: Between B9 and B12 and between B28 and B31
  • Terminal C: Between C8 and C12 and between C27 and C32
  • Terminal D: Between D11 and D20 and between D24 and D34
  • Terminal E: Between E8 and E11 and between E31 and E32


Walking between terminals
  • Terminals A-C and B-D (international) are connected at the ends by departures level walkways; the people mover belts on these walkways have been out of service at least for years. Estimate at least a five to ten minute walk between A and C, B and D, more if gates are farther from the connector.
  • Terminals A and B are connected by overhead walkways (escalator or lift / elevator). This walkway is serviced by working people mover belts, all of which are out of service as of 7/18/19. Courtesy carts use this route by using lifts.
  • Terminals C and D (international) are connected by overhead walkways (escalator or lift / elevator). This walkway is serviced by working people mover belts.


There is no need to leave the secure area to move from one concourse to another. *Exceptions are arriving international flights. In such case one must normally clear immigration and customs, reclaim bags and proceed through security.

Landside free interterminal transportation

Terminal Link's blue and greens vans arrive every 10 minutes and will transfer you between all terminals once outside of security.
  • Free service
  • No ticket or pass of any kind is needed to board
  • Service available between 5:00 a.m. to 12:00 a.m.
  • To request van pick-up between the hours of midnight and 5 a.m., call 972 574 LINK (5465)
  • All vans are wheelchair accessible


Two easy-to-locate green pick-up/drop-off areas are located outside baggage claim areas of each terminal. Follow the Terminal Link signs to reach the nearest pick-up/drop-off area:Terminal AEntry A10 serving Gates A1-18
Entry A24 serving Gates A18-39

Terminal B Entry B12 serving Gates B12-B25
Entry B25 serving Gates B25-B49

Terminal C Entry C12 serving Gates 1-14
Entry C24 serving Gates 15-25

Terminal D Entry atLower Level D17 serving Gates D1-D22
Entry at Lower Level D24 serving Gates D23-D40

Terminal E Entry at E7 serving Gates E1-E10
Entry E31 serving Gates E31-34 (American Eagle by ExpressJet)
Security at DFW

Link to DFW Airport Security information (including checkpoints and hours)


Note: coming out from immigration and customs, you may find yourself near the D22 and possible lengthy queues through TSA security. As swag says in a post, "D has multiple checkpoints, all easily walkable, and any ticketed passenger can use any one of them. If you find yourself facing a long line at D22, it may be worthwhile to walk down to D18 or D30."

Note: D22 has PreCheck but may be closed; D30 PreCheck is open most of the time.

Link to AA Flyer Guide wiki DFW Security

Priority Access lines available at Terminals A, C and D.

PreCheck lines are available at A20, C20, D22, D30 and E18; none at Terminal B.
MCT: Minimum and reasonable connection times at DFW

Q. What is the Domestic to Domestic or Domestic to International Minimum Connection Time (MCT)?

The MCT for Domestic to Domestic or Domestic to International is 40 mins.

There are other MCT's for specific connections including:
-Connections from Terminal E to Terminal E 30 mins
-Connections to/from ERD/ER4 aircraft 50 mins
-Connections to/from Terminal E to other Terminals 50 mins
-Connections from a US Pre-Clearance airport 60 mins

Q . What is the MCT for International to Domestic?

The MCT for International to Domestic is 80 mins, or 85 mins if arriving off a widebody aircraft. 85 mins is applicable for most all long haul destinations in Europe, Asia, South America, etc.

There are other MCT's for specific connections including:
-Connections to Terminal E 90 mins
-Connections to/from ERD/ER4 aircraft 90 mins

Q. If I am making an international to international connection, what is the process?

There is no international transit process in most U.S.A. airports, but (DFW and MIA have a ITI baggage exception for international to international if arriving from some "approved" international origins). Arriving internationally, unless you have been pre-cleared or are excused by meeting ITI requirements as described here, you must proceed through U. S. immigration (there are kiosks and a fast channel for Global Entry approved passengers, and a "green line" for those with no checked bags), recover your baggage from the baggage carousel and proceed through U. S. Customs. There is a "green line" shortcut for passengers traveling only with carry-on baggage (no checked luggage) and there are Global Entry kiosks and a short cut to Global Entry queues.

Upon exiting Customs there is a bag drop facility; drop your checked connecting baggage, exit to the landside arrivals area.

NOTE: if your connection exceeds 11 hours or entails remaining overnight, you will normally be required to take your baggage with you and re-check it within ~four hours of departure.

NOTE: Any liquids in excess of security allowance will have to either be packed in checked baggage or, in the case of duty free purchases at your origin (or in air from other airlines), presented in STEB (Secure, Tamper Evident Bags) with receipts to TSA

Proceed to the kiosks to get boarding passes for your ongoing travel, or check in and re-check your baggage, then proceed through TSA security to airside (see the "DFW Security" section). Your international departure will be from Terminal D, also your international arrival terminal.

See DFW / Dallas Ft. Worth Connection & Times - Domestic & International (consolidated)
DFW dining, services and shopping

Lounges: please see the Lounge Dashboard "sticky" for further lounges information at DFW

Admirals Clubs and Lounges:
  • Terminal A: Admirals Club across from gate A-24
  • Terminal B: Admirals Club Service Center across from gates B-5 and -6
  • Terminal C: Admirals Club across from gates C-19 and -20
  • Terminal D: Admirals Club, and coming Premium lounge near gate D-23;NOTE: offers new Flagship Dining
  • American Express Centurion Lounge take lift opposite gate D-17
  • BA, LH, QF and QR have their own lounges between D-21 and D-22
  • The Club at DFW (Pay, Diners, Priority Pass) between D-21 and D-22
  • Terminal E: Delta Sky Club
  • DFW Airport Travel Lounges are free, offer warm lighting, comfortable lounge and workstation seating, and power outlets at every seat; near gates A29, B8, B28, C8, C27, E8, E31


Dining, Shopping Link to DFW services, dining guide and interactive map

See here for shopping and dining changes.

AA Employee Store: Link: (open to the public) Shop for AA ware, baggage, memorabilia, etc. at Gate C-2

Currency exchange: Travelex at D11, D22 (Outside Security), D24, D36, E8, Intl Re-Check.

WiFi / wireless service: Free AT&T Wireless Hot Spot throughout airport

Device Power Charging: DFW Airport Travel Lounge - B28, C8, C27, E8
Free Power Stations - A10, C6, C20, C27, C35, D21, D23, D30, D40, E10, E37 (also see DFW Travel Lounges above)
Guest Services Center - B14

Disabled and VIP Services

For disability assistance contact AA Special Assistance services (no fee) (link)

For VIP gate to gate connections (fee), see AA Five Star Service (link)

Smoking: No smoking in terminalsTerminal A Admirals Club and D Club smoking rooms are closed)

Rental cars: The Rental Car Center is located at 2424 E. 38th St, DFW Airport, TX, near the south entrance of the Airport and is served by 10 companies. Link. Arriving Passengers: After collecting your baggage, follow the Rental Car signs to the designated pick-up area on the lower level of the terminal. From there, board the Rental Car shuttle bus. Buses run 24 hours a day, depart (theoretically) every five minutes and reach the Rental Car Center in approximately 10 minutes.

Departing Passengers: Before your departing flight, please return your vehicle at the Rental Car Center. For transportation from the facility to your terminal, board the Rental Car Shuttle. The Rental Car Shuttle runs 24 hours a day and departs every five minutes from the facility.

Animal Relief Areas: (all land side)Terminal A: Lower level grassy areas.

Terminal B: Lower level grassy areas.

Terminal C: Lower level grassy areas.

Terminal D: Lower level, outside the D30/D31 baggage claim area by the parking garage and at D18.

Terminal E: Lower level grassy areas.
DFW Parking

There are Valet, Terminal, Express and Remote parking options. See here for options, pricing and interactive guides.

Disability Parking: see Link

Cell phone lot (none)
DFW transportation

Public transport

Metro DART Orangle Line to Dallas. Take from entry near Terminal A, A-10. Take the elevator to the lower level, then walk to the right and follow the signs.

TRE / Trinity Rail Express to Dallas and Ct. Worth. NO SERVICE SUNDAYS. Take free bus to Remote south Parking; take connecting bus to CentrePort/DFW Airport station.

Shared Vans: City Shuttle, L.L.C. shared van service 1.240.760.1998

Go Yellow Checker Airport Shuttle shared vans to Ft. Worth hotels. Board at upper level roadway marked areas.

Taxi: at every terminal; see DFW Taxi Guide for prices, etc.

App Based Transportation (Uber and Lyft)
When using these services for pick-up, exit the terminal and proceed to the Shared Ride sign.
Airport and Area hotels

DFW has many hotels, most served by shuttles, many nearby options.

There are two hotels at DFW, both connected to terminals. They tend to be rather pricey and fill up quickly.Hyatt Regency DFW International Airport Hotel at Terminal C (link)

Grand Hyatt DFW Hotel at Terminal D (international terminal) (link

There is a "Minute Suites" cubicle hotel (with rental showers) that rent by the hour or eight hour period near gate D-23 at Terminal D. (link. (Terminal A has a Minute Suites planned for 2016.)

There are several lower priced hotels with shuttles. These and "alternative" sleeping or rest opportunities are listed hereon sleepinginairports.net. This page includes many helpful listings - baggage storage, lounges, where to sleep in the airport, etc.

During Off Schedule Operations / Irregular Operations, cots with blankets and pillows are available for affected passengers.

During OSO / IROPS, AA will generally not offer hotel and meal vouchers for disruptions from causes not directly under the airline's control (such as weather). You may be able to at least get "distressed traveler" certificates for lower rates from AA, or you may be able to request distressed traveler rates from reservations center's or properties.
Is there anything to do at DFW?

See DFW / Dallas-Ft. Worth Layover Questions (consolidated) ...

You can visit the

C. R. Smith Museum (AA history, DC-3 Flagship Detroit, gift shop)
4601 Texas HWY 360 at FAA Rd
Fort Worth, Texas 76155
817-967-1560
Hours: Tuesday - Saturday 9:00-5:00, Sunday 1:00 - 5:00; Closed Monday
Cost: $7.00, $4.00 seniors 65 or +, students w/ ID, children 2-17, military
Getting there: taxi; (unofficial: take crew shuttle if space available to Conference and Training Center, get dropped at the Museum).

See FT DFW and the AA / C. R. Smith Museum in Dallas (consolidated)

Do I have time to go to Dallas?

A minimum of six hours would be suggested for "going to town".
Other resources
  • Link to AA FAQ: Will I make my connection?

  • Link to AA Flyer Guide wiki: Minimum Connecting Times

  • Link to AA Lounge Dashboard (guide to AA and other lounges)

  • Link: to DFW connection guide in Texas forum

  • Link: to DFW layover guide in Texas Forum

  • Link: to DFW Employee Store (open to the public) Shop for AA ware, baggage, memorabilia, etc. at Gate C-2
Contributors to this thread include: aamilesslave;

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AA Guide: DFW / Dallas - Fort Worth International Airport - MCT, Connection, etc

Old Sep 7, 2015, 4:41 am
  #196  
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I'll just jump on the pile here and say I have the same experience, being able to hop on an earlier flight when I get out of customs quickly.
IceTrojan is offline  
Old Sep 7, 2015, 5:57 am
  #197  
 
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International surprises at DFW on AA

And to address the first surprise, in the US after exiting customs and immigration you are always entering an area outside security, and have to go through security again. That is not an issue that AA has any control over. It's just that way at all airports in the US.
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Old Sep 7, 2015, 8:30 am
  #198  
 
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Originally Posted by Distilled
And to address the first surprise, in the US after exiting customs and immigration you are always entering an area outside security, and have to go through security again. That is not an issue that AA has any control over. It's just that way at all airports in the US.
At IAD pax using the mid-field immigrations area get released from Customs directly to a TSA checkpoint and into the domestic terminal. This is the only path to follow using the mid-field Immigrations facility. Other pax arrive landside like at other airports.
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Old Sep 7, 2015, 9:01 am
  #199  
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Originally Posted by cyberjet
recently encountered two surprises flying from MEX to US West Coast via DFW

1) these is a terrifically-fast express lane at Customs for carryon-only baggage (green line) on far wall at Customs
SURPRISE! when you finish at the express lane and step through elevator/door ... you find yourself outside security at ticketing counter / checkpoint for D22. Long line to reenter the terminal

2) there are many flights to the West Coast so when your flight gets in early, you have options for an earlier flight
SURPRISE! the DFW ticketing agent explained that since the ticket originated outside of the US, AA forbids the agents (and punishes the agents) for moving to an earlier flight. and the check-in kiosk (you're outside security ... See #1 above) also denies any other flight options.

Thinking that both of these can be fixed ... anyone at AA listening?
On #1, DFW terminal D has multiple checkpoints, all easily walkable, and any ticketed passenger can use any one of them. If you find yourself facing a long line at D22, it may be worthwhile to walk down to D18 or D30.
Checkpoints and hours: https://dfwairport.com/travel/security/index.php

On #2, this seems like a case where it's technically against the rules but (evidenced by the replies here), most agents will allow it anyway. If the agent at the ticket counter doesn't cooperate, I'd suggest you just head to the gate of the earlier desired flight and ask the gate agent there.
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Old Sep 8, 2015, 11:38 pm
  #200  
 
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Used both if those strategies:
1) went to a different entry gate with a shorter line
2) went directly to the boarding gate and got in the earlier flight

Surprise 1 was not going to the standard post-customs security, but instead landing on the outside ticketing area.

Surprise 2 was the ticketing agent manager stopping the ticket agent from moving me to the earlier flight, neither standby nor same day change. Simply a "your journey started outside the US, no domestic changes are possible. If we make the changes, the AA auditing comes after us, and they've been looking for any reason to get people."
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Old Sep 10, 2015, 3:28 pm
  #201  
 
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Originally Posted by cyberjet
Used both if those strategies:
1) went to a different entry gate with a shorter line
2) went directly to the boarding gate and got in the earlier flight

Surprise 1 was not going to the standard post-customs security, but instead landing on the outside ticketing area.

Surprise 2 was the ticketing agent manager stopping the ticket agent from moving me to the earlier flight, neither standby nor same day change. Simply a "your journey started outside the US, no domestic changes are possible. If we make the changes, the AA auditing comes after us, and they've been looking for any reason to get people."
Someone at the H/K club at ORD was able to list me as standby on two different DFW flights connecting from Int'l earlier this week.

Also, ORD customs dumps you out to the street as well. Having customs exit into the main concourse is a tradeoff- do you slightly inconvenience onward passengers by making them walk to the main checkpoint, or greatly inconvenience terminating passengers by making them re-clear security just so they can exit the terminal?
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Old Sep 10, 2015, 3:35 pm
  #202  
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Originally Posted by cyberjet
Used both if those strategies:
1) went to a different entry gate with a shorter line
2) went directly to the boarding gate and got in the earlier flight

Surprise 1 was not going to the standard post-customs security, but instead landing on the outside ticketing area.
The first security lane you came to was the post-customs security lane. That's why it was so crowded. I always go to the next one anyways because it has Precheck and the one right at customs doesn't.
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Old Oct 14, 2015, 11:43 am
  #203  
 
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Hello there was a posting from May about connecting from Emirates to AA. It said that 3+ hours should be enough.

I am looking at something similar though I am curious if a 2 hour 20 minute connection is too short (arrive on Emirates @ 9:45am, depart on AA to LAS). No global entry and definitely checked bags.
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Old Oct 14, 2015, 11:51 am
  #204  
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Originally Posted by illico
Hello there was a posting from May about connecting from Emirates to AA. It said that 3+ hours should be enough.

I am looking at something similar though I am curious if a 2 hour 20 minute connection is too short (arrive on Emirates @ 9:45am, depart on AA to LAS). No global entry and definitely checked bags.
Seems fine to me, DFW immigration shouldn't be too busy at that time. I would be quite comfortable with that length of a connection.
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Old Oct 19, 2015, 10:42 am
  #205  
 
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DFW - Going from Terminal C to A

I haven't been to DFW in a long time.
I'm arriving at C14 with a departure at A23.
Approximate time to go between the two? Is it walkable or do I need to take the train?
Thanks

Last edited by pkerr; Oct 19, 2015 at 10:51 am
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Old Oct 19, 2015, 11:00 am
  #206  
 
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It's walkable, but you can also take the SkyLink. SkyLink will take you less than 5 minutes. I'd allow 10-15 minutes for the walk.
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Old Oct 19, 2015, 11:14 am
  #207  
 
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There is significant terminal construction taking place in DFW.

I would recommend the train only because all hallways and gates are not currently open.
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Old Oct 19, 2015, 11:24 am
  #208  
 
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Each terminal in DFW is approximately 3000 feet to walk all the way around. Plus about 800 feet for the walkways between terminals. You're not going quite a whole terminal (by 9 gates, or a quarter of a terminal). So if it's about 3000 feet, and you walk at 264 feet/minute (3 miles an hour), it'll take you 11.36 minutes.

Skylink won't be much shorter, if any. You have to walk from C14 to C12, take it one stop, then walk from A29 to A23.
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Old Oct 20, 2015, 6:00 am
  #209  
 
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Just a heads up that SkyLink is running in one direction this morning. 10/20. It is running counter-clockwise, ABDEC.
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Old Nov 2, 2015, 6:23 am
  #210  
 
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45 Minute C to D at DFW Connection...

Hey Everybody, being in DTW I fly DL almost exclusively. Because of our destination, had to fly AA. We have a 45 minute connection from C7 to D40 (incoming from Detroit, going to PVR). Should we hoof it or take the train? Are we going to make it?

Thanks!
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