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AA Guide: DFW / Dallas - Fort Worth International Airport - MCT, Connection, etc

Old Sep 7, 2015, 10:18 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Prospero
Please edit or add information to this wiki as necessary.

Check-in times Link for current information.

In most locations, you must be checked in:

At least 45 minutes before scheduled departure, for flights within the United States

At least 60 minutes before scheduled departure, for flights to or from airports outside of the United States


If you’re beginning travel from any of several airports operating u Dee more restrictive check in times, follow the link above, as the check-in period is longer.
Link to DFW airport website

Link to aa.com DFW page

General Information

Despite it's size and five terminals, DFW is a fairly easy airport to navigate and connect though. If you have any difficulty, look around for kiosks / booths staffed by volunteer Ambassadors - they can usually be spotted wearing "ten gallon" cowboy hats. They offer maps and terminal guides (which include dining and shopping information).
.. ..
DFW Ambasadors - look for the "Ask Me" button

Peculiarities: DFW can be severely affected by rare winter ice or snow, and summer thunderstorms. Lightning effectively shuts the flight line down. This is AA's prime hub; over 80% of aircraft movements here are AA, so knock-on effects during lengthy OSO / IROPS can manifest themselves systemwide.

Note: DFW Terminal Renewal and Improvement Program (TRIP): DFW is undergoing a fairly extensive terminals refurbishment program, and parts of terminals A, B and E have been under construction/ refurbishment, as are some parking garages, so changes in security screening, etc. are common. See here for further information and updates.

DFW all Terminals , SkyLink and DART Exit Map


Operating terminals and gates

AA operates flights out of terminals A, B, C, D; as of March 2016 AmericanEagle by ExpressJet use Terminal E with AA partner Alaska and others.
  • Terminal A is the ex-international terminal, used for domestic flights (see TRIP note)
  • Terminal B is usually used for regional (American Eagle branded) flights (see TRIP note)
  • Terminal C is usually used for domestic flights
  • Terminal D is the current international terminal; most AA international flights depart here, as well as all partner and Lufthansa international flights.
  • Terminal E is used by some AA regional and ExpressJet CRJ flights (E34-E38) as of 3 Mar 2016, AA partner Alaska (and others) (see TRIP note)
  • Terminal "V" or VIRT means an actual gate has not been assigned yet

* may always be subject to change

DFW American Airlines Terminals Map:
Ticket Counters and Hours of Operation Link
Please use link to check today's hours; below accurate 8 Mar 2016

Terminal AA8 - A15: full service and self-service check-in, Daily: 4 a.m. - 8:30 p.m.
A16 - A23: full service and self-service check-in, Daily: 4:30 a.m. - 10:15 p.m.

Terminal BB6: Daily: 5 a.m. - 9 p.m.
B30: Daily: 5 a.m. - 10 p.m.

Terminal CC2 - C15: self-service check-in, Daily: 4 a.m. - 8:45 p.m.
C16 - C25: Full service and self-service check-in, Daily: 3 a.m. - 10:15 p.m.
C26 - C39: Self-service check-in, Daily: 4 a.m. - 8:45 p.m.

Terminal D D1 - D18: Self-service check-in, Daily: 4 a.m. - 7:30 p.m.
D20 - D40: Full service and self-service check-in, Daily: 4 a.m. - 10:30 p.m.

Terminal E (American Eagle by ExpressJet CRJ flights) E34 – E38: Full service and self-service check-in, Daily: 5 a.m. – 9:45 p.m.

AA Headquarters CTO / City Ticketing Office 4333 Amon Carter Blvd? (at Sovereign Rd. across from USPS), Fort Worth, TX
Lobby, on left prior to security; free visitor parking. Weekdays, 10 a.m. - 2:00 p.m.
Alternative for ticketing, voucher use, etc.
Check-in and ticketing at DFW and check in times Link

Flagship Check-in: NO

Minimum time for checking in and arriving at the gate

To better ensure an on-time departure, our goal is to close the jetbridge door 10 minutes before departure time. This allows all customers to board and stow their belongings. (AA may release your seat if you show up at your gates less than fifteen minutes prior to scheduled departure.)

To retain your pre-reserved seat on a confirmed flight, make sure to follow the minimum check in and gate arrival times.*

For flights within and between the U.S., Puerto Rico and U.S. Virgin Islands:
  • Minimum check-in is at least 30 minutes before scheduled departure in most locations


  • Arrive at the gate and be ready to board at least 15 minutes prior to scheduled departure; gates close 10minutes prior to departure. Early boarding and departure are not unknown.




For flights originating outside the U.S. or flights departing the U.S. for an international destination:
  • Minimum check-in is at least 60 minutes before scheduled departure except in Buenos Aires, Dublin and Maracaibo, Venezuela
    • Arrive at the gate and be ready to board at least 30 minutes prior to scheduled departure Upgrades May be cleared prior to announced boarding times, regardless of your position on the list.


Minimum time to check baggage

To help us get your bag on the same flight with you, present your bag to an airline representative for check-in no later than the cutoff time.

For flights within and between the U.S., Puerto Rico and U.S. Virgin Islands:Check bags at least 45 minutes prior to scheduled departure at DFW

For flights departing the U.S. for an international destination:Check bags at least 60 minutes prior to scheduled departure

Time to baggage delivery: minimum 20 minutes
Getting from concourse to concourse

Landside, one can use the terminal link blue and green vans (see below), but it's faster and easier to use Sky Link.

Airside elevated bidirectional Sky Link is the easiest way to get around
  • bi-directional system connects all five terminals and is the shortest route to your stop while inside of security.
  • Free service
  • Trains arrive every two minutes
  • Average ride time of five minutes
  • Maximum ride time of nine minutes between farthest points
  • Easy access to other terminals’ shops and restaurants


Station escalator/elevator locations:
  • Terminal A: Between A13 and A16 and between A29 and A34
  • Terminal B: Between B9 and B12 and between B28 and B31
  • Terminal C: Between C8 and C12 and between C27 and C32
  • Terminal D: Between D11 and D20 and between D24 and D34
  • Terminal E: Between E8 and E11 and between E31 and E32


Walking between terminals
  • Terminals A-C and B-D (international) are connected at the ends by departures level walkways; the people mover belts on these walkways have been out of service at least for years. Estimate at least a five to ten minute walk between A and C, B and D, more if gates are farther from the connector.
  • Terminals A and B are connected by overhead walkways (escalator or lift / elevator). This walkway is serviced by working people mover belts, all of which are out of service as of 7/18/19. Courtesy carts use this route by using lifts.
  • Terminals C and D (international) are connected by overhead walkways (escalator or lift / elevator). This walkway is serviced by working people mover belts.


There is no need to leave the secure area to move from one concourse to another. *Exceptions are arriving international flights. In such case one must normally clear immigration and customs, reclaim bags and proceed through security.

Landside free interterminal transportation

Terminal Link's blue and greens vans arrive every 10 minutes and will transfer you between all terminals once outside of security.
  • Free service
  • No ticket or pass of any kind is needed to board
  • Service available between 5:00 a.m. to 12:00 a.m.
  • To request van pick-up between the hours of midnight and 5 a.m., call 972 574 LINK (5465)
  • All vans are wheelchair accessible


Two easy-to-locate green pick-up/drop-off areas are located outside baggage claim areas of each terminal. Follow the Terminal Link signs to reach the nearest pick-up/drop-off area:Terminal AEntry A10 serving Gates A1-18
Entry A24 serving Gates A18-39

Terminal B Entry B12 serving Gates B12-B25
Entry B25 serving Gates B25-B49

Terminal C Entry C12 serving Gates 1-14
Entry C24 serving Gates 15-25

Terminal D Entry atLower Level D17 serving Gates D1-D22
Entry at Lower Level D24 serving Gates D23-D40

Terminal E Entry at E7 serving Gates E1-E10
Entry E31 serving Gates E31-34 (American Eagle by ExpressJet)
Security at DFW

Link to DFW Airport Security information (including checkpoints and hours)


Note: coming out from immigration and customs, you may find yourself near the D22 and possible lengthy queues through TSA security. As swag says in a post, "D has multiple checkpoints, all easily walkable, and any ticketed passenger can use any one of them. If you find yourself facing a long line at D22, it may be worthwhile to walk down to D18 or D30."

Note: D22 has PreCheck but may be closed; D30 PreCheck is open most of the time.

Link to AA Flyer Guide wiki DFW Security

Priority Access lines available at Terminals A, C and D.

PreCheck lines are available at A20, C20, D22, D30 and E18; none at Terminal B.
MCT: Minimum and reasonable connection times at DFW

Q. What is the Domestic to Domestic or Domestic to International Minimum Connection Time (MCT)?

The MCT for Domestic to Domestic or Domestic to International is 40 mins.

There are other MCT's for specific connections including:
-Connections from Terminal E to Terminal E 30 mins
-Connections to/from ERD/ER4 aircraft 50 mins
-Connections to/from Terminal E to other Terminals 50 mins
-Connections from a US Pre-Clearance airport 60 mins

Q . What is the MCT for International to Domestic?

The MCT for International to Domestic is 80 mins, or 85 mins if arriving off a widebody aircraft. 85 mins is applicable for most all long haul destinations in Europe, Asia, South America, etc.

There are other MCT's for specific connections including:
-Connections to Terminal E 90 mins
-Connections to/from ERD/ER4 aircraft 90 mins

Q. If I am making an international to international connection, what is the process?

There is no international transit process in most U.S.A. airports, but (DFW and MIA have a ITI baggage exception for international to international if arriving from some "approved" international origins). Arriving internationally, unless you have been pre-cleared or are excused by meeting ITI requirements as described here, you must proceed through U. S. immigration (there are kiosks and a fast channel for Global Entry approved passengers, and a "green line" for those with no checked bags), recover your baggage from the baggage carousel and proceed through U. S. Customs. There is a "green line" shortcut for passengers traveling only with carry-on baggage (no checked luggage) and there are Global Entry kiosks and a short cut to Global Entry queues.

Upon exiting Customs there is a bag drop facility; drop your checked connecting baggage, exit to the landside arrivals area.

NOTE: if your connection exceeds 11 hours or entails remaining overnight, you will normally be required to take your baggage with you and re-check it within ~four hours of departure.

NOTE: Any liquids in excess of security allowance will have to either be packed in checked baggage or, in the case of duty free purchases at your origin (or in air from other airlines), presented in STEB (Secure, Tamper Evident Bags) with receipts to TSA

Proceed to the kiosks to get boarding passes for your ongoing travel, or check in and re-check your baggage, then proceed through TSA security to airside (see the "DFW Security" section). Your international departure will be from Terminal D, also your international arrival terminal.

See DFW / Dallas Ft. Worth Connection & Times - Domestic & International (consolidated)
DFW dining, services and shopping

Lounges: please see the Lounge Dashboard "sticky" for further lounges information at DFW

Admirals Clubs and Lounges:
  • Terminal A: Admirals Club across from gate A-24
  • Terminal B: Admirals Club Service Center across from gates B-5 and -6
  • Terminal C: Admirals Club across from gates C-19 and -20
  • Terminal D: Admirals Club, and coming Premium lounge near gate D-23;NOTE: offers new Flagship Dining
  • American Express Centurion Lounge take lift opposite gate D-17
  • BA, LH, QF and QR have their own lounges between D-21 and D-22
  • The Club at DFW (Pay, Diners, Priority Pass) between D-21 and D-22
  • Terminal E: Delta Sky Club
  • DFW Airport Travel Lounges are free, offer warm lighting, comfortable lounge and workstation seating, and power outlets at every seat; near gates A29, B8, B28, C8, C27, E8, E31


Dining, Shopping Link to DFW services, dining guide and interactive map

See here for shopping and dining changes.

AA Employee Store: Link: (open to the public) Shop for AA ware, baggage, memorabilia, etc. at Gate C-2

Currency exchange: Travelex at D11, D22 (Outside Security), D24, D36, E8, Intl Re-Check.

WiFi / wireless service: Free AT&T Wireless Hot Spot throughout airport

Device Power Charging: DFW Airport Travel Lounge - B28, C8, C27, E8
Free Power Stations - A10, C6, C20, C27, C35, D21, D23, D30, D40, E10, E37 (also see DFW Travel Lounges above)
Guest Services Center - B14

Disabled and VIP Services

For disability assistance contact AA Special Assistance services (no fee) (link)

For VIP gate to gate connections (fee), see AA Five Star Service (link)

Smoking: No smoking in terminalsTerminal A Admirals Club and D Club smoking rooms are closed)

Rental cars: The Rental Car Center is located at 2424 E. 38th St, DFW Airport, TX, near the south entrance of the Airport and is served by 10 companies. Link. Arriving Passengers: After collecting your baggage, follow the Rental Car signs to the designated pick-up area on the lower level of the terminal. From there, board the Rental Car shuttle bus. Buses run 24 hours a day, depart (theoretically) every five minutes and reach the Rental Car Center in approximately 10 minutes.

Departing Passengers: Before your departing flight, please return your vehicle at the Rental Car Center. For transportation from the facility to your terminal, board the Rental Car Shuttle. The Rental Car Shuttle runs 24 hours a day and departs every five minutes from the facility.

Animal Relief Areas: (all land side)Terminal A: Lower level grassy areas.

Terminal B: Lower level grassy areas.

Terminal C: Lower level grassy areas.

Terminal D: Lower level, outside the D30/D31 baggage claim area by the parking garage and at D18.

Terminal E: Lower level grassy areas.
DFW Parking

There are Valet, Terminal, Express and Remote parking options. See here for options, pricing and interactive guides.

Disability Parking: see Link

Cell phone lot (none)
DFW transportation

Public transport

Metro DART Orangle Line to Dallas. Take from entry near Terminal A, A-10. Take the elevator to the lower level, then walk to the right and follow the signs.

TRE / Trinity Rail Express to Dallas and Ct. Worth. NO SERVICE SUNDAYS. Take free bus to Remote south Parking; take connecting bus to CentrePort/DFW Airport station.

Shared Vans: City Shuttle, L.L.C. shared van service 1.240.760.1998

Go Yellow Checker Airport Shuttle shared vans to Ft. Worth hotels. Board at upper level roadway marked areas.

Taxi: at every terminal; see DFW Taxi Guide for prices, etc.

App Based Transportation (Uber and Lyft)
When using these services for pick-up, exit the terminal and proceed to the Shared Ride sign.
Airport and Area hotels

DFW has many hotels, most served by shuttles, many nearby options.

There are two hotels at DFW, both connected to terminals. They tend to be rather pricey and fill up quickly.Hyatt Regency DFW International Airport Hotel at Terminal C (link)

Grand Hyatt DFW Hotel at Terminal D (international terminal) (link

There is a "Minute Suites" cubicle hotel (with rental showers) that rent by the hour or eight hour period near gate D-23 at Terminal D. (link. (Terminal A has a Minute Suites planned for 2016.)

There are several lower priced hotels with shuttles. These and "alternative" sleeping or rest opportunities are listed hereon sleepinginairports.net. This page includes many helpful listings - baggage storage, lounges, where to sleep in the airport, etc.

During Off Schedule Operations / Irregular Operations, cots with blankets and pillows are available for affected passengers.

During OSO / IROPS, AA will generally not offer hotel and meal vouchers for disruptions from causes not directly under the airline's control (such as weather). You may be able to at least get "distressed traveler" certificates for lower rates from AA, or you may be able to request distressed traveler rates from reservations center's or properties.
Is there anything to do at DFW?

See DFW / Dallas-Ft. Worth Layover Questions (consolidated) ...

You can visit the

C. R. Smith Museum (AA history, DC-3 Flagship Detroit, gift shop)
4601 Texas HWY 360 at FAA Rd
Fort Worth, Texas 76155
817-967-1560
Hours: Tuesday - Saturday 9:00-5:00, Sunday 1:00 - 5:00; Closed Monday
Cost: $7.00, $4.00 seniors 65 or +, students w/ ID, children 2-17, military
Getting there: taxi; (unofficial: take crew shuttle if space available to Conference and Training Center, get dropped at the Museum).

See FT DFW and the AA / C. R. Smith Museum in Dallas (consolidated)

Do I have time to go to Dallas?

A minimum of six hours would be suggested for "going to town".
Other resources
  • Link to AA FAQ: Will I make my connection?

  • Link to AA Flyer Guide wiki: Minimum Connecting Times

  • Link to AA Lounge Dashboard (guide to AA and other lounges)

  • Link: to DFW connection guide in Texas forum

  • Link: to DFW layover guide in Texas Forum

  • Link: to DFW Employee Store (open to the public) Shop for AA ware, baggage, memorabilia, etc. at Gate C-2
Contributors to this thread include: aamilesslave;

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AA Guide: DFW / Dallas - Fort Worth International Airport - MCT, Connection, etc

Old Aug 26, 2015, 3:53 pm
  #181  
Moderator: American AAdvantage
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Originally Posted by AA-Flyer-SAN
This has been my third flight out of the new construction gates at DFW in recent weeks and all three times there has been no dedicated Priority Boarding lane. Was running late due to a mechanical delay on prior flight and was stuck behind Groups 2,3, & 4 lol. Is this a new change? I should have taken a pic but curious if anyone else is seeing this at DFW.
Terminal A, B, or which?

I'd have to say if you arrived domestically you should never go landslide at DFW - the SkyTrain is by far the fastest way to travel inter terminal. If you arrived delayed internationally, it's probably best to pass through security in Terminal D than go to those areas of A or B that are under construction to check in.

We'll merge this into the proper thread for these queries. /Moderator
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Old Aug 26, 2015, 5:08 pm
  #182  
 
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Originally Posted by JDiver
Terminal A, B, or which?

I'd have to say if you arrived domestically you should never go landslide at DFW - the SkyTrain is by far the fastest way to travel inter terminal. If you arrived delayed internationally, it's probably best to pass through security in Terminal D than go to those areas of A or B that are under construction to check in.

We'll merge this into the proper thread for these queries. /Moderator
JDiver - i was referring to the actual gate itself - the boarding area. I was at Gate A11 but have seen it at A2 and A13 as well.
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Old Aug 26, 2015, 6:00 pm
  #183  
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Originally Posted by AA-Flyer-SAN
JDiver - i was referring to the actual gate itself - the boarding area. I was at Gate A11 but have seen it at A2 and A13 as well.
Oh, gotcha! Sorry! That whole TRIP thing (link to the TRIP site for updates in the wiki) is a PITA, clomping through the plywood corridors. I've done both A and B the same day, and B is actually worse.

The TRIP link can reveal where the refurbishment is occurring, and the wiki has a link for security info - but I'm not sure how well and rapidly the latter is updated, nor would I think your concerns would be addressed.

But the boarding lane discontrol is about AA employees not performing their duties and moving, setting up stanchions and guide lines as necessary. This might be something to write AA about, if anyone's actually paying attention at that end. (If I had thevDFW Station Chief's info, I'd write there.)
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Old Aug 27, 2015, 12:20 pm
  #184  
 
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DFW actually had a great phone app I feel. One of the best I have seen for airports.
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Old Aug 27, 2015, 12:38 pm
  #185  
 
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Originally Posted by minnz21
DFW actually had a great phone app I feel. One of the best I have seen for airports.
The iOS version was recently updated in June. DFW Airport
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Old Sep 1, 2015, 4:39 am
  #186  
 
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Has DFW improved its processing of international arrivals? A few years ago there were horror stories of 3-hour waits at immigration and customs, and while my own experience wasn't that bad, DFW was definitely worse than other airports. But recently I hear that they've made a lot of improvements, so I'm hoping to hear about the current situation.

And one more question: can my non-US citizen wife (from a visa waiver country) use the US citizen lane when traveling with me (US citizen)? In 2013 they said no, but since then we've arrived at ORD a few times and were able to use the US citizen lane together. How is DFW?

Edited to add: We will have only carry-on luggage. I hear there is a special lane for people without checked bags. Is it available to both US citizens and non-US citizens? Is it really faster than the other lanes?

Thanks in advance for any replies!!

Last edited by Unimatrix One; Sep 1, 2015 at 4:59 am
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Old Sep 1, 2015, 10:25 am
  #187  
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Originally Posted by Unimatrix One
Has DFW improved its processing of international arrivals?
With Global Entry and carry-on bags, I get through in literally 5 minutes. I'd call that improved.
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Old Sep 1, 2015, 8:18 pm
  #188  
 
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I actually made an international to B flight in 50 minutes. Our bags made it the next day. Never would have had a chance without GE and Pre check.
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Old Sep 1, 2015, 8:47 pm
  #189  
 
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I don't have GE, and my wife is not eligible for it. I'm interested in knowing what DFW entry procedures are like for non-GE people (in particular for people with no checked bags).
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Old Sep 1, 2015, 11:57 pm
  #190  
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Originally Posted by Unimatrix One
I don't have GE, and my wife is not eligible for it. I'm interested in knowing what DFW entry procedures are like for non-GE people (in particular for people with no checked bags).
The biggest variable is arrival time/day (how many other flights arrive at the same time). Very hard to generalize otherwise really. It could be smooth and take less than an hour. It could be horrible an take much longer. The best we can often do is tell you if you have an unreasonably short connection, which I presume you have not booked.

Hopefully others can answer your specific questions about non-citizen and carry-on lines. I've unfortunately not see that part of immigration in quite a while.
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Old Sep 2, 2015, 11:26 am
  #191  
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Originally Posted by SFOPhD
The biggest variable is arrival time/day (how many other flights arrive at the same time). Very hard to generalize otherwise really. It could be smooth and take less than an hour. It could be horrible an take much longer. The best we can often do is tell you if you have an unreasonably short connection, which I presume you have not booked.

Hopefully others can answer your specific questions about non-citizen and carry-on lines. I've unfortunately not see that part of immigration in quite a while.
That may be part of the challenge of getting information here: I've USA citizenship and Global Entry; that means I've not noticed what else is the usual on international entry at DFW so can't offer any insight.
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Old Sep 6, 2015, 11:57 pm
  #192  
 
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International surprises at DFW on AA

recently encountered two surprises flying from MEX to US West Coast via DFW

1) these is a terrifically-fast express lane at Customs for carryon-only baggage (green line) on far wall at Customs
SURPRISE! when you finish at the express lane and step through elevator/door ... you find yourself outside security at ticketing counter / checkpoint for D22. Long line to reenter the terminal

2) there are many flights to the West Coast so when your flight gets in early, you have options for an earlier flight
SURPRISE! the DFW ticketing agent explained that since the ticket originated outside of the US, AA forbids the agents (and punishes the agents) for moving to an earlier flight. and the check-in kiosk (you're outside security ... See #1 above) also denies any other flight options.

Thinking that both of these can be fixed ... anyone at AA listening?
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Old Sep 7, 2015, 3:03 am
  #193  
 
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Originally Posted by cyberjet
2) there are many flights to the West Coast so when your flight gets in early, you have options for an earlier flight
SURPRISE! the DFW ticketing agent explained that since the ticket originated outside of the US, AA forbids the agents (and punishes the agents) for moving to an earlier flight. and the check-in kiosk (you're outside security ... See #1 above) also denies any other flight options.
Your experience surprises me. I've never had trouble standing by (as an elite) for an earlier connection out of DFW when returning to the US, but have never tried a same-day confirmed change. Were you trying to stand by or to do same-day confirmed change?
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Old Sep 7, 2015, 3:53 am
  #194  
 
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Originally Posted by logicalrealist
Your experience surprises me. I've never had trouble standing by (as an elite) for an earlier connection out of DFW when returning to the US, but have never tried a same-day confirmed change. Were you trying to stand by or to do same-day confirmed change?
Same here. Flying back from HKG earlier this year, was able to move up my LGA flight by nearly two hours in DFW after exiting customs.
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Old Sep 7, 2015, 4:30 am
  #195  
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Originally Posted by ty97
Same here.
Roger that. I usually book extra long connections at the US end when I'm returning on a TPAC flight so as to avoid any problems with flight delays. If the flight's on time, instead of rechecking my bag, I just go to the AA ticket counter and get on the next available flight.
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