Paying fee for award ticket with CC that doesn't match account holders name
Oct 22, 2016, 8:46 am
#16
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,302
I booked award flights for my husband using AA miles (combo of AA, BA and IB flights) a few months ago. I had to go through an agent since IB can't be booked online and she insisted that the card used had to have his name on it. Since he wasn't home I had to call back to finish the booking when I had that. I don't know if anyone actually asked to see his card when he travelled, though.
Oct 28, 2016, 11:57 am
#17
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Join Date: Sep 2002
Location: Portland
Posts: 11,569
This is an issue for me on a semi-regular basis. I often will use my daughter's miles to book trips for my mother to come visit. A four year old Aadvantage member, of course, does not have a credit card in her name, so I generally just put the itinerary on hold and then call to use my own card. The agents are always able to complete the booking and waive the fee for ticketing by phone. And my mother has never been asked to produce my credit card to travel.
Feb 20, 2019, 9:12 am
#18
Join Date: Nov 2011
Location: ORD
Programs: status free since 2017
Posts: 2,188
Stuck at this issue as well. Pretty idiotic and unfriendly imo. But moving on...
I am trying to book an award ticket for myself using my mom's account but the cc is mine (she doesn't have one). No paypal allowed with AA and her going to the airport is not an option.
Any recent workaround to this bit? How about prepaid cards? Any datapoints?
I am trying to book an award ticket for myself using my mom's account but the cc is mine (she doesn't have one). No paypal allowed with AA and her going to the airport is not an option.
Any recent workaround to this bit? How about prepaid cards? Any datapoints?
Feb 20, 2019, 1:22 pm
#22
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Feb 20, 2019, 1:30 pm
#24
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I'm trying to book some awards--- using Grandma's miles for grandson. Grandma lives in Germany. We have been buying her tickets for years.
I'm booking a 30,000 mile 1 way award to Germany.
Costs $5.60
Grandma doesn't have a credit card. She's not really into that.
When I try to pay the $5.60 I get rejected because the billing name does not match the miles account name.
Gives me a hard stop. I put the reservation on hold.
Just checking if I have an option that doesn't include "call them and pay the (Not sure) $25 or $35 booking fee..........
Thanks
YTJK
I'm booking a 30,000 mile 1 way award to Germany.
Costs $5.60
Grandma doesn't have a credit card. She's not really into that.
When I try to pay the $5.60 I get rejected because the billing name does not match the miles account name.
Gives me a hard stop. I put the reservation on hold.
Just checking if I have an option that doesn't include "call them and pay the (Not sure) $25 or $35 booking fee..........
Thanks
YTJK
I think you can use someone else's card if you call.
If you put the ticket on hold online, you should not have to pay the phone fee
FWIW, A couple of years ago, I used my daughter's name (same last name) with my credit card info and it worked online
Feb 20, 2019, 1:33 pm
#25
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Feb 20, 2019, 1:53 pm
#26
Join Date: Dec 2004
Posts: 5,631
The agents sometimes ask that the name on the AAdvantage account and credit card match, but it's not built into the system and so is not a hard requirement when ticketing by phone. Hence the various anecdotes.
Some weeks ago the agent mistakenly charged my AAdvantage account when I'd asked that the award be charged to my wife's account. But she correctly took the fee out of my wife's account. (Different last names; partner booking that could not have been ticketed online.) The computer did not block it .
Some weeks ago the agent mistakenly charged my AAdvantage account when I'd asked that the award be charged to my wife's account. But she correctly took the fee out of my wife's account. (Different last names; partner booking that could not have been ticketed online.) The computer did not block it .
Feb 20, 2019, 2:05 pm
#27
Join Date: Nov 2011
Location: ORD
Programs: status free since 2017
Posts: 2,188
Oh well, I'll just add her on one of my cards as free AU, do this task and cancel AU card.
I bet, they will not be able to run any checks on prepaid cards and cc companies will issue AU cards for anyone (no dob, ssn needed). There is absolutely no security from this restriction.
This is beyond stupid on AA's part that cardholder must be same as AA accountholder.
I bet, they will not be able to run any checks on prepaid cards and cc companies will issue AU cards for anyone (no dob, ssn needed). There is absolutely no security from this restriction.
This is beyond stupid on AA's part that cardholder must be same as AA accountholder.
Feb 20, 2019, 3:05 pm
#28
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Oh well, I'll just add her on one of my cards as free AU, do this task and cancel AU card.
I bet, they will not be able to run any checks on prepaid cards and cc companies will issue AU cards for anyone (no dob, ssn needed). There is absolutely no security from this restriction.
This is beyond stupid on AA's part that cardholder must be same as AA accountholder.
I bet, they will not be able to run any checks on prepaid cards and cc companies will issue AU cards for anyone (no dob, ssn needed). There is absolutely no security from this restriction.
This is beyond stupid on AA's part that cardholder must be same as AA accountholder.
Feb 20, 2019, 3:12 pm
#29
Join Date: Nov 2011
Location: ORD
Programs: status free since 2017
Posts: 2,188
If I can circumvent it, someone with malicious intent will do this much more ease.
Feb 20, 2019, 9:36 pm
#30
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