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LAX / Los Angeles TBIT / Bradley Int値. oneworld Lounges (master thread)

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Old Oct 11, 17, 8:54 am   -   Wikipost
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Los Angeles International Airport - Tom Bradley International Terminal oneworld Lounges
(oneworld Premium Lounge operated by Qantas) and Qantas First Lounge

Location: Go airside via the North security check. Continue past the SkyTeam marked elevator / lift past the Star Alliance lounge signage and escalators to the main shops area and take the elevator to the oneworld Lounge on floor 5. (LAX / LAWA now allows passengers with same day departing boarding passes multi-terminal access.)

See AA T-4 - LAX TBIT secure airside connector open 25 Feb 2016 for airside access via the new secure airside connector.
oneworld Los Angeles Lounge

Opening hours: Daily: 06:30 - 23:30 (but see linked page for changes)

AMENITIES:
  • WiFi
  • Computer connected to Internet
  • Neil Perry dining and buffet (hot, cold, food carts)
  • Full staffed bar and made to order mixed drinks
  • Barista and coffee selections
  • Shower suites (16)
Notes: The stylish and spacious Business Class Lounge has a contemporary design reflecting Californian culture, combined with signature elements from each airline, built around a communal fireplace and central glass atrium providing natural light. In the lounge's dining area, customers can choose from menus, designed by renowned Qantas chef Neil Perry, based on signature Qantas Lounge favourites with influences of multicultural California, including Italian, Mexican, Japanese, Chinese, Korean and US West Coast street food. Californian food carts similar to the pop-up dining concept offer freshly prepared dishes. At the cocktail bar, customers can select signature cocktails or premium wines, or have the barista create the coffee of their choice. The lounge also offers an enhanced hot and cold buffet, faster WiFi, new workstations and sixteen shower suites with Aurora Spa amenities.

Qantas First Lounge

Opening hours: Daily: 06:30 - 23:30 (but see linked page for changes)

AMENITIES:
  • WiFi
  • Computer connected to Internet
  • Neil Perry restaurant (74 seats, a la carte dining)
  • Full staffed bar and made to order mixed drinks
  • Barista with coffee selections
  • Shower suites (7)
  • Business suites (2 - can be combined for conference room)
  • Shirt pressing (First)
Notes: The Qantas Los Angeles First Lounge defines a new standard of luxury and sophistication for First and eligible premium customers travelling through LAX. The spacious, light and open plan lounge is three times the size of the previous First Lounge. The lounge features a 74-seat a la carte restaurant, Californian Knoll furniture selected by Marc Newson, including 12 Eero Saarinen Womb Chairs with matching ottomans, 2 private work suites that can open into one larger private meeting room, state of the art wi-fi, wireless printing capabilities, TVs equipped with cable television and 7 dedicated shower suites, complete with Aurora Spa products. The a la carte Rockpool menu has been designed by Neil Perry, featuring signature dishes from the Qantas flagship Sydney and Melbourne lounges, as well as locally inspired LA cuisine. Menus will change seasonally, every 3 months. Access to First Class Lounges is restricted to Emerald members or those travelling in First Class.
Access rules: (v. Mar 12, 2016)

Qantas First Lounge

Must be traveling on a oneworld marketed and operated flight ("qualifying flight") and be
  • departing in, or connecting from, first class on a oneworld international flight of over 5 hours, or

  • traveling in first class on a three-class domestic flight (currently JFK-LAX or SFO and return, some LAX-MIA), or (2017 change) First LAX-MIA-LAX.

  • a oneworld Emerald cardholder.
    • Exception: AA Executive Platinum members are not eligible for access when traveling solely on flights within or between the U.S., Canada, Mexico (except Mexico City), Bermuda, the Bahamas, and the Caribbean.
Also note: ...customers travelling in First class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and MIA-LAX (and vice-versa) are eligible for lounge access. oneworld lounge access page - link
Originally Posted by Ready Reckoner
For access to the Qantas First Lounge at TBIT just one of the following needs to be true:
.
  • Non AAdvantage oneworld Emerald travelling on a oneworld Marketed and operated flight.
  • AAdvantage Executive Platinum travelling on a oneworld Marketed and Operated flight NOT solely on a "North American* Itinerary".
  • First Class passengers travelling on a oneworld Marketed and Operated flight not solely on a "North American* Itinerary".
  • Passengers in First Class on a flight longer than five hours connectingァ to/from a oneworld Marketed and Operated flight and not solely on a "North American* Itinerary".
  • First Class passengers travelling on an American Airlines Marketed and Operated flight between Los Angeles & New York or Los Angeles & Miami.
* A "North American* Itinerary" is travel on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean.
Connecting the same day or before 6am the following day.
oneworld Los Angeles Lounge (business lounge operated by Qantas)

Note this is a oneworld lounge, not a Qantas Club. It is not part of any reciprocity agreement with Admirals Club.

Must be traveling on a oneworld marketed and operated flight ("qualifying flight") and be
  • departing in, or connecting from, first or business class on a oneworld international flight of over 5 hours, or

  • traveling in first or business class on a three-class domestic flight (currently JFK-LAX or SFO and returns, and LAX-MIA - changed in 2017 to include MIA-LAX-MIA two class flights), or

  • a oneworld Emerald or Sapphire cardholder.
    • Exception: AA Executive Platinum and Platinum members are not eligible for access when traveling solely on flights within or between the U.S., Canada, Mexico (except Mexico City), Bermuda, the Bahamas, and the Caribbean.
Originally Posted by Ready Reckoner
For access to the oneworld Business Lounge at TBIT just one of the following needs to be true:
.
  • Non AAdvantage oneworld Sapphire or Emerald travelling on a oneworld Marketed and operated flight.
  • AAdvantage Platinum or Executive Platinum travelling on a oneworld Marketed and Operated flight NOT solely on a "North American* Itinerary".
  • First and Business Class passengers travelling on a oneworld Marketed and Operated flight not solely on a "North American* Itinerary".
  • Passengers in First or Business Class on a flight longer than five hours connectingァ to/from a oneworld Marketed and Operated flight and not solely on a "North American* Itinerary".
  • First Class and Business class passengers travelling on an American Airlines Marketed and Operated flight between Los Angeles & New York or Los Angeles & Miami.
* A "North American* Itinerary" is travel on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean.
Connecting the same day or before 6am the following day.
Link to walk through of new TBIT oneworld lounge operated by Qantas.

Each of the three alliances was given lounge space at the new TBIT, the square footage determined by how large each alliance is at LAX. As oneworld is the largest alliance at LAX, it was given the largest lounge space. Then each alliance chose one airline to operate the lounge - Qantas for oneworld, Air New Zealand for Star and Korean Air for SkyTeam.

Emirates was also given their own lounge space and there will be a third-party lounge for non-affiliated carriers...
Link to review, with photos, on BoardingArea.

See this blog for many photos.




You can now travel between AA Terminal 4 and Tom Bradley International Terminal (TBIT) via the new secure airside connector, and between the American Airlines and the legacy US Airways / Alaska terminals without leaving Security via airside connection or shuttle service T-4 <-> T-6. The shuttle runs every 15 minutes between 5:00 a.m. and 11:00 p.m., with stops at Terminal 6 (Gate 65A) and Terminal 4 (down escalator by Gate 44) - or take a 10-minute walk via the connecting tunnel. Yet another shuttle bus from ground level by Gate 44 connects to the Remote (American Eagle) terminal, with its own Club.
  • For LAX Flagship Lounge, see to here)

  • For the "Eagle's Nest" Admirals Club in the remote American Eagle terminal see here.

  • For the Terminal 4 Gate 40 Admirals Cub, see here.
Finally, a new Admirals Club has opened in Terminal 5 in the previous Delta Airlines lounge.

Older posts regarding the old lounge closure and discussing the new oneworld lounge prior to opening are located in this archived thread ARCHIVE: new Qantas operated oneworld lounge at LAX TBIT; old lounge closed.
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Old Apr 5, 09, 7:03 pm
  #1
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LAX / Los Angeles TBIT / Bradley Int値. oneworld Lounges (master thread)


[LAX / Los Angeles International Airport - "TBIT" Tom Bradley International Terminal oneworld Lounge
(operated by Qantas)





See here: http://www.flyertalk.com/forum/ameri...l#post27013258 for more photos from Microwave. This one shows the path from TBIT Arrivals or drop off as you approach the southernmost (your right as you exit) door out of TBIT to enter TSA security checkpoint and airside connector to AA terminal 4 or loop back to TBIT oneworld lounges.
  • "The ... picture shows the perspective one would see immediately after turning right after baggage recheck (assuming you're clearing immigration and customs at TBIT) -or- the perspective one would see entering the terminal having been dropped off at TBIT at the arrivals level kerb and entering the building at the far end near the Shuttle Express stand and turning left."
  • "This picture thus faces roughly south:"


Last edited by JDiver; Nov 24, 16 at 10:55 am Reason: Add Microwave's photo
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Old May 27, 12, 3:24 am
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Join Date: Oct 2008
Location: Kuwait
Posts: 2
ARCHIVE: Ticket status: On Request, Pending, Purchased, Ticketed issues

Hi, hope this is posted in the correct area.
I have, two days ago, tried to complete a complicated booking with AA - from Kuwait to UK, USA, Caribbean, USA, UK and back to Kuwait. All flights are showing on my itinerary but on an 'on request' basis. My credit card has not been charged.
Can anyone please advise what this means and how I can change to a confirmed basis and get tickets issued? I am guessing that three legs of the trip (operated by British Airways) may be the problem. Leaves me in a difficult situation though as I can't book hotels, shows etc until I have a confired flight!
Any advice / info you could give would be much appreciated.

-----

Moderator Note: Due to the number of questions we've had this year on this subject, I've gone ahead and merged all threads started on this topic from 2012. This may result in some interleaved posts.

~Microwave, AAdvantage Forum Co-moderator

Last edited by Microwave; Sep 5, 12 at 10:26 am Reason: Added Mod Note
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Old May 27, 12, 3:38 am
  #3
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Call AA. They need to ticket the booking.
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Old May 27, 12, 10:18 am
  #4
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Welcome to Flyertalk, Johnybegud. Please follow this thread in the AA Forum.
Thanks..
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Old May 27, 12, 11:11 am
  #5
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the confirm from the other carriers hasn't been received....
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Old May 27, 12, 11:29 am
  #6
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Originally Posted by Johnybegud View Post
Hi, hope this is posted in the correct area.
I have, two days ago, tried to complete a complicated booking with AA - from Kuwait to UK, USA, Caribbean, USA, UK and back to Kuwait. All flights are showing on my itinerary but on an 'on request' basis. My credit card has not been charged.
Can anyone please advise what this means and how I can change to a confirmed basis and get tickets issued? I am guessing that three legs of the trip (operated by British Airways) may be the problem. Leaves me in a difficult situation though as I can't book hotels, shows etc until I have a confired flight!
Any advice / info you could give would be much appreciated.
Non-AA carriers have 72 hours to confirm. Non-USA air carriers often take every minute of that time. AA can't ticket until it receives confirmations. Calendar this for 73 hours and call AA at that time if the segments are not all cleared.
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Old May 27, 12, 7:21 pm
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Are any of the segments waitlisted (LL)?
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Old May 28, 12, 2:53 am
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Join Date: Oct 2008
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American Airlines 'on request' - what is this?

Thanks everyone. 72 hrs not up yet (tomorrow) so will then check. None of the flights are wait listed.
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Old Jul 5, 12, 9:26 am
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Showing both "on hold" & "on request"

Hi,
I have a First MileSaaver Award from AMS-JFK award "On Hold" for a few days. This shows clearly when I click on my reservation details. However, if I click on My Reservations from the dropdown Reservations bar, the summary shows "On Request." I called AA about this and they said it is indeed "On Hold". After reading several Threads, I assume this is normal, I just want to make sure the first leg with BA is indeed "on hold." There shouldn't be any problems with this booking, correct?
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Old Jul 5, 12, 11:19 pm
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Originally Posted by Johnybegud View Post
My credit card has not been charged.
Can anyone please advise what this means and how I can change to a confirmed basis and get tickets issued?
"On request" means that your international credit card is undergoing verification.
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Old Jul 5, 12, 11:23 pm
  #11
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Status =HK
No ticket #
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Old Jul 6, 12, 9:08 am
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I had an "On Request" status on a reservation I recently purchased, and I couldn't view any of the segments. Called and found out BA wouldn't confirm one of the segments. Agent re-requested it and got it. He then needed to reassemble the ticketing info, get my CC again, redo seat assignments, etc. At that point I could see the segments and it was eventually ticketed just fine. Not sure what would have happened if I hadn't called.

Two days later the same thing showed up on the same reservation ("On Request" and no segments visible). This time it was due to an AA schedule change. Nothing significant. Just a few minutes on several flights. Agent applied the schedule change, segments now visible, and a new ticket issued shortly thereafter. He said if I hadn't called it would have stayed in that On Request status until 30 days prior to departure. At that point the schedule presumably would have settled and they would have reticketed it.

In both cases the reservation looked fine in the AA iPhone app. I had to view it on aa.com to see the problem.

Lesson learned: periodically check your reservations online and call right away if anything looks funny.
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Old Jul 10, 12, 7:22 am
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update - all is well

[QUOTE=miles4sheli;18874246]Hi,
I have a First MileSaaver Award from AMS-JFK award "On Hold" for a few days. This shows clearly when I click on my reservation details. However, if I click on My Reservations from the dropdown Reservations bar, the summary shows "On Request." QUOTE]

Just wanted to give an update on this for those who may be experiencing the same issue. After I made the purchase, my reservation itself went from "On Hold" to "On Request," but within an hour it went to "Ticketed". There were a couple of glitches when I went to purchase: 1) even though I had selected my seats when I held the reservation, it did not show up on the purchase page. The seats I held DID reappear on my reservation once I completed the purchase. 2) For whatever reason, the system wouldn't allow me to submit passport/contact info. This has happened in the past, and I'm usually able to do it in a few hours. 3) Once the purchase was complete, the screen didn't look 'normal' like it does when I purchase an all-AA ticket (1st leg from AMS-LHR is with BA) - there was no actual confirmation of my credit card receipt, mileage deduction, etc., except for a little message line about being sent a receipt in the future once my reservation from "Purchased" to "Ticketed."

In the end, it all worked out. While my ticket was On Hold, I did call AA & doublecheck. The agent told me "On Request" in my case was due to the BA first leg and that it would be fine. It was!
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Old Aug 20, 12, 1:09 pm
  #14
 
Join Date: Aug 2012
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Question from a newbie - "On Request" status

Hey everyone!

Not had a great deal of luck finding answers to my question so thought I would try asking here

Ok, I recently used some of my Aadvantage points to book a flight from LAX to HNL which is being operated by Hawaiian Airlines. I booked this flight about 3 days ago, and the flight is scheduled for 9th December 2012. A day or so after booking this flight I had not received any kind of email confirmation/ticket so decided to log into my account and take a look. Strangely, my account says that "You do not currently have any reservations". If I search using the record locator then I can bring up the flight itinerary, but its status says "On Request" and has done so for the last 3 days. If I use the record locator to search for the flight on Hawaiian Airlines site, it does bring up the details (passenger info, flight times/number etc) but says there are no tickets attached to this booking.

So, my obvious question is: is all OK with this booking? Should I be worried that the status still says "On Request" and not "Ticketed"? When should I expect the status to change and the tickets to be emailed to me? As part of the booking process I had to pay the fees (」3.20 - I'm in the UK), and that hasn't been taken from my account either.

Hope someone can help me with this!
Many thanks in advance!
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Old Aug 20, 12, 1:49 pm
  #15
 
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within 24-48 hrs it should be fine---- this is common when segments are operated by other partners---nothing to worry about...
then it will say ticketed
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