Apr 30, 2015, 10:42 pm
Last edit by: J.Edward
Los Angeles International Airport - Tom Bradley International Terminal oneworld Lounges
Location: Go airside via the North security check. Continue past the SkyTeam marked elevator / lift past the Star Alliance lounge signage and escalators to the main shops area and take the elevator to the oneworld Lounge on floor 5. (LAX / LAWA now allows passengers with same day departing boarding passes multi-terminal access.)
See AA T-4 - LAX TBIT secure airside connector open 25 Feb 2016 for airside access via the secure airside connector.
Qantas International First Lounge
Open daily: 06:30 - 23:30[currently closed] QF F Lounge has REOPENED as of SEP 2022.
Amenities:
Computer connected to Internet
Neil Perry dining and buffet (hot, cold, food carts)
Full staffed bar and made to order mixed drinks
Barista and coffee selections
Shower suites (7)
Access rules:
Traveling on a oneworld marketed and operated first departing in, or connecting from, first class on a oneworld international flight of over 5 hours,
or
traveling in first class on a three-class domestic flight
or
a oneworld Emerald cardholder. Exception being AA Executive Platinum and Platinum Pro are not eligible for access when traveling solely on flights within or between the U.S., Canada, Mexico (except Mexico City), Bermuda, the Bahamas, and the Caribbean.
oneworld Los Angeles Lounge
Open daily: 14:00 - 20:45
Amenities:
Computer connected to Internet
Neil Perry dining and buffet (hot, cold, food carts)
Full staffed bar and made to order mixed drinks
Barista and coffee selections
Shower suites (9)
Access rules:
Traveling on a oneworld marketed and operated business or first departing in, or connecting from, business or first class on a oneworld international flight of over 5 hours,
or
traveling in business or first class on a three-class domestic flight
or
a oneworld Sapphire or Emerald cardholder. Exception being AA Executive Platinum, Platinum Pro, and Platinum members are not eligible for access when traveling solely on flights within or between the U.S., Canada, Mexico (except Mexico City), Bermuda, the Bahamas, and the Caribbean.
Location: Go airside via the North security check. Continue past the SkyTeam marked elevator / lift past the Star Alliance lounge signage and escalators to the main shops area and take the elevator to the oneworld Lounge on floor 5. (LAX / LAWA now allows passengers with same day departing boarding passes multi-terminal access.)
See AA T-4 - LAX TBIT secure airside connector open 25 Feb 2016 for airside access via the secure airside connector.
Qantas International First Lounge
Open daily: 06:30 - 23:30
Amenities:
Computer connected to Internet
Neil Perry dining and buffet (hot, cold, food carts)
Full staffed bar and made to order mixed drinks
Barista and coffee selections
Shower suites (7)
Access rules:
Traveling on a oneworld marketed and operated first departing in, or connecting from, first class on a oneworld international flight of over 5 hours,
or
traveling in first class on a three-class domestic flight
or
a oneworld Emerald cardholder. Exception being AA Executive Platinum and Platinum Pro are not eligible for access when traveling solely on flights within or between the U.S., Canada, Mexico (except Mexico City), Bermuda, the Bahamas, and the Caribbean.
oneworld Los Angeles Lounge
Open daily: 14:00 - 20:45
Amenities:
Computer connected to Internet
Neil Perry dining and buffet (hot, cold, food carts)
Full staffed bar and made to order mixed drinks
Barista and coffee selections
Shower suites (9)
Access rules:
Traveling on a oneworld marketed and operated business or first departing in, or connecting from, business or first class on a oneworld international flight of over 5 hours,
or
traveling in business or first class on a three-class domestic flight
or
a oneworld Sapphire or Emerald cardholder. Exception being AA Executive Platinum, Platinum Pro, and Platinum members are not eligible for access when traveling solely on flights within or between the U.S., Canada, Mexico (except Mexico City), Bermuda, the Bahamas, and the Caribbean.
Guide: LAX / Los Angeles TBIT / Bradley Int’l. oneworld Lounges
Oct 29, 2015, 8:30 pm
#361
Join Date: Oct 2006
Location: Madison WI
Programs: AA Lifetime PLT - 2.9MM, Lifetime AC, HHonors Gold, Marriott Gold, IHG Plat Amb, Hertz Precs Crcl
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Not so fast.... QF is part of OW - and their FL is just that - a FL - and governed by the OW agreement. (It is NOT like BA's CCR - that is a product distinct from their Galleries FL offering.) The OW offering excludes AA EXPs SOLEY on NA trips just like the QF excludes their PLATs from domestic - but I've never seen language indicating same-day connections are excluded if the next flight is not INTL - only if the next flight in not OW operated and marketed. Perhaps you have a new link to share?
Oct 29, 2015, 8:47 pm
#362
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Gold
Posts: 3,921
Not so fast.... QF is part of OW - and their FL is just that - a FL - and governed by the OW agreement. (It is NOT like BA's CCR - that is a product distinct from their Galleries FL offering.) The OW offering excludes AA EXPs SOLEY on NA trips just like the QF excludes their PLATs from domestic - but I've never seen language indicating same-day connections are excluded if the next flight is not INTL - only if the next flight in not OW operated and marketed. Perhaps you have a new link to share?
Oct 29, 2015, 9:06 pm
#363
Moderator: American AAdvantage
Original Poster
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Under oneworld rules, arriving internationally and departing domestically if on one world and the same day (or, iirc, departure is before 6:00 AM), or departing internationally, would work - just as a non-AA Emerald or Sapphire should be admitted even if flying domestically.
And the oneworld Business Lounge isn't even a QF lounge - it's operated for oneworld by Qantas, AFAIK, and it's not even a Qantas lounge. The First lounge is, but it must abide by oneworld rules, no?
Exclusions would be Admirals Club sensu stricto, or AA Emerald or Sapphire on a purely domestic itinerary.
Assuming Qantas is in oneworld.
Oct 29, 2015, 10:21 pm
#364
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Last edited by serfty; Dec 3, 2015 at 2:02 pm Reason: new post # after merge
Oct 29, 2015, 10:26 pm
#365
Join Date: Apr 2002
Location: California USA
Programs: AA Million Miler, AA Lifetime Gold
Posts: 384
I thought that there was a regular OW lounge at TBIT and two other lounges by Qantas with one being for F.
A few months ago I was denied entry into the two Qantas lounges since I (EXP) was flying to MIA.
The regular OW lounge was not open at that time.
A few months ago I was denied entry into the two Qantas lounges since I (EXP) was flying to MIA.
The regular OW lounge was not open at that time.
Oct 29, 2015, 10:40 pm
#366
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Except it's not. It's QF's lounge... OW's rules.
QF is plainly wrong in not letting non-AA SPHs/EMDs in, or AA PLTs/EXPs in on an international itinerary.
The question is... how does the message get to QF, QF's station manager, and QF's lounge manager?
QF is plainly wrong in not letting non-AA SPHs/EMDs in, or AA PLTs/EXPs in on an international itinerary.
The question is... how does the message get to QF, QF's station manager, and QF's lounge manager?
Oct 29, 2015, 10:54 pm
#367
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TBIT 'Qantas' Business Lounge - extremely confused, as are staff
Indication there is the email was referring to Advantage elites on North American "Domestic" itineraries. However, there is no mention of this in the content - even the subject: "Lounge Access" is general.
Front line staff don't read between the lines - if not written down then it does not exist.
Oct 29, 2015, 10:55 pm
#368
Join Date: Sep 2006
Programs: AA EXP 2MM, SPG Platinum, Hyatt Platinum, Marriott Silver
Posts: 446
I think the point I was making that was picked up on was the fact according to oneworld rules, my itinerary LAX-ORD-PVG does not fall under the AA domestic carveout because it is not a "solely" North American itinerary.
At first the lounge dragon claimed the langugage was ambiguous. Given I used to write corporate finance policies in a prior career iteration, the language on oneworld is about as clear as it can get in corporatespeak. All OW Emeralds to be admitted except AA elites on solely North American itineraries at lounges operated by a oneworld carrier.
Critical rule:
Emerald tier frequent flyers can use First Class, Business Class or frequent flyer lounges.
Only exception that may apply at LAX for AA elite flyers at the QF F lounge:
American Airlines AAdvantage® members and US Airways Dividend Miles members, regardless of their tier status or class of travel, are not eligible for lounge access when travelling solely on North American flights within or between the U.S., Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Caribbean.
Under no logical interpretation is a LAX-ORD-PVG be considered "SOLELY" North American flights.
At this point their manager claimed they're going to try to change the language on oneworld.com, and they weren't subject to OneWorld rules anyway.
At first the lounge dragon claimed the langugage was ambiguous. Given I used to write corporate finance policies in a prior career iteration, the language on oneworld is about as clear as it can get in corporatespeak. All OW Emeralds to be admitted except AA elites on solely North American itineraries at lounges operated by a oneworld carrier.
Critical rule:
Emerald tier frequent flyers can use First Class, Business Class or frequent flyer lounges.
Only exception that may apply at LAX for AA elite flyers at the QF F lounge:
American Airlines AAdvantage® members and US Airways Dividend Miles members, regardless of their tier status or class of travel, are not eligible for lounge access when travelling solely on North American flights within or between the U.S., Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Caribbean.
Under no logical interpretation is a LAX-ORD-PVG be considered "SOLELY" North American flights.
At this point their manager claimed they're going to try to change the language on oneworld.com, and they weren't subject to OneWorld rules anyway.
Last edited by TxH2O; Oct 29, 2015 at 11:26 pm
Oct 29, 2015, 10:57 pm
#369
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As an EXP flying to MIA, you were correctly denied access.
Oct 29, 2015, 11:04 pm
#370
Join Date: Dec 2005
Location: California
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A OW international first pax or emerald should have access. Irrespective of that intl being arriving or departing.
You are confusing QF standard policy - were it is your onward connection that defines access- with the policies for this lounge
Indeed, the memo from Benjamin says 'if you arrive from australia you have access' ... this isnt what you are saying.
This email fails to accurate reflect the QF and OW policy. and that needs to be fixed.
Last edited by Exec_Plat; Oct 30, 2015 at 1:00 pm
Oct 30, 2015, 12:51 am
#372
Join Date: Jan 2005
Location: Sydney, Australia
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Posts: 2,927
The "connecting from" in the email I believe is a specific Qantas policy that it uses for COS passengers in First/Business
- eg. http://www.qantas.com.au/travel/airl...club/global/en
If for example you were booked LAX-ORD-DFW with the LAX-ORD segment in Y, ORD-DFW in F, where would you get access.
Your LAX-ORD segment is SOLELY North American, thus IMHO correctly denied.
--
In any event I do agree further clarification from Qantas / oneworld is needed.
Oct 30, 2015, 5:00 am
#373
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Only because you are looking at your entire itinerary, whereas Qantas rules are much clearer being next onward flight.
The "connecting from" in the email I believe is a specific Qantas policy that it uses for COS passengers in First/Business
- eg. http://www.qantas.com.au/travel/airl...club/global/en
If for example you were booked LAX-ORD-DFW with the LAX-ORD segment in Y, ORD-DFW in F, where would you get access.
Your LAX-ORD segment is SOLELY North American, thus IMHO correctly denied.
--
In any event I do agree further clarification from Qantas / oneworld is needed.
The "connecting from" in the email I believe is a specific Qantas policy that it uses for COS passengers in First/Business
- eg. http://www.qantas.com.au/travel/airl...club/global/en
If for example you were booked LAX-ORD-DFW with the LAX-ORD segment in Y, ORD-DFW in F, where would you get access.
Your LAX-ORD segment is SOLELY North American, thus IMHO correctly denied.
--
In any event I do agree further clarification from Qantas / oneworld is needed.
TxH2O is an AAdvantage EXP - as such Qantas' rules do not apply, only oneworld rules.
As such " on an international itinerary " they were entitled to access as per here:
www.oneworld.com/ffp/lounge-access
One more thing - look to post #346 for Qantas' rules - the link you posted is not relevant for TBIT.
Last edited by serfty; Dec 3, 2015 at 2:04 pm