Apr 30, 2015, 10:42 pm
Last edit by: J.Edward
Los Angeles International Airport - Tom Bradley International Terminal oneworld Lounges
Location: Go airside via the North security check. Continue past the SkyTeam marked elevator / lift past the Star Alliance lounge signage and escalators to the main shops area and take the elevator to the oneworld Lounge on floor 5. (LAX / LAWA now allows passengers with same day departing boarding passes multi-terminal access.)
See AA T-4 - LAX TBIT secure airside connector open 25 Feb 2016 for airside access via the secure airside connector.
Qantas International First Lounge
Open daily: 06:30 - 23:30[currently closed] QF F Lounge has REOPENED as of SEP 2022.
Amenities:
Computer connected to Internet
Neil Perry dining and buffet (hot, cold, food carts)
Full staffed bar and made to order mixed drinks
Barista and coffee selections
Shower suites (7)
Access rules:
Traveling on a oneworld marketed and operated first departing in, or connecting from, first class on a oneworld international flight of over 5 hours,
or
traveling in first class on a three-class domestic flight
or
a oneworld Emerald cardholder. Exception being AA Executive Platinum and Platinum Pro are not eligible for access when traveling solely on flights within or between the U.S., Canada, Mexico (except Mexico City), Bermuda, the Bahamas, and the Caribbean.
oneworld Los Angeles Lounge
Open daily: 14:00 - 20:45
Amenities:
Computer connected to Internet
Neil Perry dining and buffet (hot, cold, food carts)
Full staffed bar and made to order mixed drinks
Barista and coffee selections
Shower suites (9)
Access rules:
Traveling on a oneworld marketed and operated business or first departing in, or connecting from, business or first class on a oneworld international flight of over 5 hours,
or
traveling in business or first class on a three-class domestic flight
or
a oneworld Sapphire or Emerald cardholder. Exception being AA Executive Platinum, Platinum Pro, and Platinum members are not eligible for access when traveling solely on flights within or between the U.S., Canada, Mexico (except Mexico City), Bermuda, the Bahamas, and the Caribbean.
Location: Go airside via the North security check. Continue past the SkyTeam marked elevator / lift past the Star Alliance lounge signage and escalators to the main shops area and take the elevator to the oneworld Lounge on floor 5. (LAX / LAWA now allows passengers with same day departing boarding passes multi-terminal access.)
See AA T-4 - LAX TBIT secure airside connector open 25 Feb 2016 for airside access via the secure airside connector.
Qantas International First Lounge
Open daily: 06:30 - 23:30
Amenities:
Computer connected to Internet
Neil Perry dining and buffet (hot, cold, food carts)
Full staffed bar and made to order mixed drinks
Barista and coffee selections
Shower suites (7)
Access rules:
Traveling on a oneworld marketed and operated first departing in, or connecting from, first class on a oneworld international flight of over 5 hours,
or
traveling in first class on a three-class domestic flight
or
a oneworld Emerald cardholder. Exception being AA Executive Platinum and Platinum Pro are not eligible for access when traveling solely on flights within or between the U.S., Canada, Mexico (except Mexico City), Bermuda, the Bahamas, and the Caribbean.
oneworld Los Angeles Lounge
Open daily: 14:00 - 20:45
Amenities:
Computer connected to Internet
Neil Perry dining and buffet (hot, cold, food carts)
Full staffed bar and made to order mixed drinks
Barista and coffee selections
Shower suites (9)
Access rules:
Traveling on a oneworld marketed and operated business or first departing in, or connecting from, business or first class on a oneworld international flight of over 5 hours,
or
traveling in business or first class on a three-class domestic flight
or
a oneworld Sapphire or Emerald cardholder. Exception being AA Executive Platinum, Platinum Pro, and Platinum members are not eligible for access when traveling solely on flights within or between the U.S., Canada, Mexico (except Mexico City), Bermuda, the Bahamas, and the Caribbean.
Guide: LAX / Los Angeles TBIT / Bradley Int’l. oneworld Lounges
Aug 23, 2015, 5:21 pm
#331
Moderator: American AAdvantage
Original Poster
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Upcoming MIA-LAX-MIA itinerary, return flight is on the 777. Seems at least a couple MIA flights each day are departing from TBIT. Is it possible to access the oneworld joint BA/CX/JL/QF lounge at TBIT? I'd be eligible based on class of service and also holding an AC membership. Seem to recall some rigorous pax made the trek to TBIT for T4 departures and the OW lounge dragons initially were admitting AA pax but it seems they have gotten the memo that status based access on domestic flights isn't permitted.
Anyone have experience here?
Thanks.
Anyone have experience here?
Thanks.
You'd be Admirals Club eligible as a member, of course, and if in F on the three class 777, the Flagship Lounge; sorry, I don't think you'll have access to the oneworld Business Lounge or the Qantas First lounge in TBIT.
Please let us know how it goes if you give it a go.
Aug 23, 2015, 6:06 pm
#332
formerly gemini573
Join Date: Jun 2003
Location: LAX, HKG, and BKK
Programs: CX Emerald, WOH Globalist, Marriott Platinum, AA Lifetime Platinum, Virtuoso, Prive, STEPS, STARS
Posts: 2,233
Upcoming MIA-LAX-MIA itinerary, return flight is on the 777. Seems at least a couple MIA flights each day are departing from TBIT. Is it possible to access the oneworld joint BA/CX/JL/QF lounge at TBIT? I'd be eligible based on class of service and also holding an AC membership. Seem to recall some rigorous pax made the trek to TBIT for T4 departures and the OW lounge dragons initially were admitting AA pax but it seems they have gotten the memo that status based access on domestic flights isn't permitted.
Anyone have experience here?
Thanks.
Anyone have experience here?
Thanks.
Aug 24, 2015, 11:15 am
#333
Join Date: Aug 2008
Location: Boston, MA (BOS)
Programs: AA PLT Pro 2MM, DL Gold, UA Silver, Marriott Ambassador + LT Plat, COFC Venture X, HHonors Diamond
Posts: 5,587
Aug 24, 2015, 12:21 pm
#334
Moderator: American AAdvantage
Original Poster
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Aug 24, 2015, 12:23 pm
#335
Join Date: Aug 2008
Location: Boston, MA (BOS)
Programs: AA PLT Pro 2MM, DL Gold, UA Silver, Marriott Ambassador + LT Plat, COFC Venture X, HHonors Diamond
Posts: 5,587
Travel on transcontinental flights
As a First or Business Class customer, you also have access if you’re traveling on non-stop, transcontinental flights marketed and operated by American Airlines between:
New York (JFK) - Los Angeles (LAX)
New York (JFK) - San Francisco (SFO)
Los Angeles (LAX) - Miami (MIA)
As a First or Business Class customer, you also have access if you’re traveling on non-stop, transcontinental flights marketed and operated by American Airlines between:
New York (JFK) - Los Angeles (LAX)
New York (JFK) - San Francisco (SFO)
Los Angeles (LAX) - Miami (MIA)
http://www.flyertalk.com/forum/ameri...er-thread.html
http://www.aa.com/i18n/utility/trans-con-access.jsp
Last edited by AAerSTL; Aug 24, 2015 at 12:41 pm
Aug 24, 2015, 12:45 pm
#336
Join Date: Apr 2009
Location: YYF/YLW
Programs: AA, DL, AS, VA, WS Silver
Posts: 5,951
AA EP, no but class of service yes access is granted MIA-LAX just like JFK-LAX/SFO:
Been in place for awhile now, nearly three years. AA made the decision to grant access to EVERYONE in these markets instead of fullfare F and awards booked in "Z" in other transon markets (ie JFK-SAN/SEA, BOS-LAX/SAN/SFO, etc)
http://www.flyertalk.com/forum/ameri...er-thread.html
http://www.aa.com/i18n/utility/trans-con-access.jsp
Been in place for awhile now, nearly three years. AA made the decision to grant access to EVERYONE in these markets instead of fullfare F and awards booked in "Z" in other transon markets (ie JFK-SAN/SEA, BOS-LAX/SAN/SFO, etc)
http://www.flyertalk.com/forum/ameri...er-thread.html
http://www.aa.com/i18n/utility/trans-con-access.jsp
First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines or US Airways lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean; customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and MIA-LAX (and vice-versa) are eligible for lounge access.
Oct 29, 2015, 12:05 pm
#337
Join Date: May 2011
Posts: 3
oneworld Lounge at LAX (access denied for domestic AA - to merge)
I had a domestic flight out of LAX on AA about a week ago. I am a Citi AAdvantage Executive Platinum card holder, but was not allowed in the OneWorld Business lounge. I was told that this was because my flight was domestic and not international. The clerk provided me with a copy of this email as proof of their policy:
Shouldn't I have had access to this lounge?
From: <redacted>
Subject: Lounge Access
Date: September 17, 2015 at 12:06 PM
To: QantasFirst <redacted>
Hello Everyone,
I understand that there is some increasing confusion around lounge access, particularly in the mornings with American Airlines and other domestic flights. The AA website and access policy is a little contradictory, but this is a Qantas Lounge. I had a phone call with <redacted> this morning to clarify.
In a nut shell
• Any one on an AA or other OW Domestic flight, originating their journey in LAX regardless of status or cabin to be flown, does NOT have access to the Qantas First or Business Lounges.
• If an eligible guests has come in on an international flight (i.e. from Australia) and has a connecting flight on a oneworld carrier they are eligible to use one of the lounges.
• If we witness or know of a passenger soliciting to eligible guests attempting to gain lounge access we are to deny access to that person. Same goes for people saying that their colleague will be coming shortly can they come in, they must wait till the eligible member arrives.
• If someone bullies or forces their way into the lounge we have Jeff's full support to call the Airport Police to have this person(s) removed from the lounges and contact the Qantas Duty Manager to inform them of our actions.
It is important that we protect the integrity of the lounges and to not dilute the experience of those that are genuinely eligible. By allowing all and sundry in we compromise the service and product that we offer and cannot recover costs form other airlines when we allow extras in who do not have access.
When I return from Sydney in a couple of weeks we will hold some team briefings and training sessions so that we are ready when the connector tunnel opens between T4 and TBIT.
Subject: Lounge Access
Date: September 17, 2015 at 12:06 PM
To: QantasFirst <redacted>
Hello Everyone,
I understand that there is some increasing confusion around lounge access, particularly in the mornings with American Airlines and other domestic flights. The AA website and access policy is a little contradictory, but this is a Qantas Lounge. I had a phone call with <redacted> this morning to clarify.
In a nut shell
• Any one on an AA or other OW Domestic flight, originating their journey in LAX regardless of status or cabin to be flown, does NOT have access to the Qantas First or Business Lounges.
• If an eligible guests has come in on an international flight (i.e. from Australia) and has a connecting flight on a oneworld carrier they are eligible to use one of the lounges.
• If we witness or know of a passenger soliciting to eligible guests attempting to gain lounge access we are to deny access to that person. Same goes for people saying that their colleague will be coming shortly can they come in, they must wait till the eligible member arrives.
• If someone bullies or forces their way into the lounge we have Jeff's full support to call the Airport Police to have this person(s) removed from the lounges and contact the Qantas Duty Manager to inform them of our actions.
It is important that we protect the integrity of the lounges and to not dilute the experience of those that are genuinely eligible. By allowing all and sundry in we compromise the service and product that we offer and cannot recover costs form other airlines when we allow extras in who do not have access.
When I return from Sydney in a couple of weeks we will hold some team briefings and training sessions so that we are ready when the connector tunnel opens between T4 and TBIT.
Last edited by JY1024; Oct 30, 2015 at 2:47 am Reason: Redacted names and e-mail addresses to comply with FT Rules
Oct 29, 2015, 1:15 pm
#338
Moderator: American AAdvantage
Original Poster
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
I had a domestic flight out of LAX on AA about a week ago. I am a Citi AAdvantage Executive Platinum card holder, but was not allowed in the OneWorld Business lounge. I was told that this was because my flight was domestic and not international. The clerk provided me with a copy of this email as proof of their policy:
Shouldn't I have had access to this lounge?
Shouldn't I have had access to this lounge?
Unfortunately, you, as an Admitals Club member departing on an AA domestic flight, should not have been granted access to this lounge - under oneworld or Admirals Club or Qantas rules.
(oneworld Emeralds or Sapphires other than AA would, however, have access if departing on a one world international or domestic flight.)
oneworld lounge access for frequent flyers by tier status Link
Enjoy exclusive access to premium airport lounges around the world with oneworld Emerald or Sapphire frequent flyer tier status. Members of oneworld airline frequent flyer programmes with the equivalent of oneworld Emerald or Sapphire tier status can use lounges offered by oneworld airlines when departing on any flight marketed and operated by any oneworld member airline, regardless of cabin class being flown (exceptions are noted below).
The following exceptions apply:
American Airlines, US Airways and Qantas offer programmes enabling customers to pay to gain access to their lounges. These programmes are not part of the oneworld agreement, and members of these programmes are not entitled to access lounges under the oneworld agreement.
*Oceania is missing, but nonetheless qualifying
Enjoy exclusive access to premium airport lounges around the world with oneworld Emerald or Sapphire frequent flyer tier status. Members of oneworld airline frequent flyer programmes with the equivalent of oneworld Emerald or Sapphire tier status can use lounges offered by oneworld airlines when departing on any flight marketed and operated by any oneworld member airline, regardless of cabin class being flown (exceptions are noted below).
- Emerald tier frequent flyers can use First Class, Business Class or frequent flyer lounges.
- Sapphire tier frequent flyers are welcome in Business Class* or frequent flyer lounges. (*does not include Qantas Domestic Business Lounges)
- Emerald and Sapphire members may invite one guest to join them in the lounge. The guest must also be travelling on a flight operated and marketed by a oneworld carrier.
- You must be prepared to show your boarding pass and frequent flyer membership card, with oneworld Emerald or Sapphire tier status, to access a lounge.
The following exceptions apply:
American Airlines, US Airways and Qantas offer programmes enabling customers to pay to gain access to their lounges. These programmes are not part of the oneworld agreement, and members of these programmes are not entitled to access lounges under the oneworld agreement.
- American Airlines AAdvantage® members and US Airways Dividend Miles members, regardless of their tier status or class of travel, are not eligible for lounge access when travelling solely on North American flights within or between the U.S., Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Caribbean*. For more information, visit, http://www.aa.com/i18n/travelInforma...miralsClub.jsp and http://www.usairways.com/en-US/trave...b/default.html
- Qantas Frequent Flyer Gold members, regardless of their oneworld tier status, cannot access Qantas Domestic Business Lounges.
- Qatar Airways Al Safwa and Al Mourjan lounges at Hamad International Airport in Doha and Qatar Airways Premium Lounge at London Heathrow Terminal 4 are excluded.
*Oceania is missing, but nonetheless qualifying
Last edited by JDiver; Oct 29, 2015 at 4:48 pm Reason: Add parenthetical for others
Oct 29, 2015, 3:03 pm
#341
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Gold
Posts: 3,927
Oct 29, 2015, 3:07 pm
#342
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
Posts: 21,993
This is becoming an issue - see here on the *O forum:
http://www.flyertalk.com/forum/onewo...-complain.html
It seems there is a disconnect somewhere.
http://www.flyertalk.com/forum/onewo...-complain.html
It seems there is a disconnect somewhere.
Oct 29, 2015, 3:21 pm
#344
Join Date: Dec 2010
Location: DEN
Programs: AA EXP, AA Million Miles, Hilton Diamond
Posts: 2,586
Also, isn't it against FT policy to publish/post employee names (as that email does)?
Oct 29, 2015, 3:49 pm
#345
Join Date: Dec 2005
Location: California
Programs: AA EXP...couple hotels and cars too
Posts: 4,548
That email refers to the lounge as a "Qantas lounge." Raising a interesting question: it's a OneWorld Lounge operated by Qantas, but does that make it a "Qantas lounge" as far as rules are concerned?
Also, isn't it against FT policy to publish/post employee names (as that email does)?
Also, isn't it against FT policy to publish/post employee names (as that email does)?
They are handing out the emails.... but I expect FT to scrub that any minute. (Which is why I grabbed a copy...)
I was a CK flying AA LHR-LAX in F, connecting to domestic and had access... no qantas anything. perfectly fine according to the hallmark guys.