Last edit by: J.Edward
Los Angeles International Airport - Tom Bradley International Terminal oneworld Lounges
Location: Go airside via the North security check. Continue past the SkyTeam marked elevator / lift past the Star Alliance lounge signage and escalators to the main shops area and take the elevator to the oneworld Lounge on floor 5. (LAX / LAWA now allows passengers with same day departing boarding passes multi-terminal access.)
See AA T-4 - LAX TBIT secure airside connector open 25 Feb 2016 for airside access via the secure airside connector.
Qantas International First Lounge
Open daily: 06:30 - 23:30[currently closed] QF F Lounge has REOPENED as of SEP 2022.
Amenities:
Computer connected to Internet
Neil Perry dining and buffet (hot, cold, food carts)
Full staffed bar and made to order mixed drinks
Barista and coffee selections
Shower suites (7)
Access rules:
Traveling on a oneworld marketed and operated first departing in, or connecting from, first class on a oneworld international flight of over 5 hours,
or
traveling in first class on a three-class domestic flight
or
a oneworld Emerald cardholder. Exception being AA Executive Platinum and Platinum Pro are not eligible for access when traveling solely on flights within or between the U.S., Canada, Mexico (except Mexico City), Bermuda, the Bahamas, and the Caribbean.
oneworld Los Angeles Lounge
Open daily: 14:00 - 20:45
Amenities:
Computer connected to Internet
Neil Perry dining and buffet (hot, cold, food carts)
Full staffed bar and made to order mixed drinks
Barista and coffee selections
Shower suites (9)
Access rules:
Traveling on a oneworld marketed and operated business or first departing in, or connecting from, business or first class on a oneworld international flight of over 5 hours,
or
traveling in business or first class on a three-class domestic flight
or
a oneworld Sapphire or Emerald cardholder. Exception being AA Executive Platinum, Platinum Pro, and Platinum members are not eligible for access when traveling solely on flights within or between the U.S., Canada, Mexico (except Mexico City), Bermuda, the Bahamas, and the Caribbean.
Location: Go airside via the North security check. Continue past the SkyTeam marked elevator / lift past the Star Alliance lounge signage and escalators to the main shops area and take the elevator to the oneworld Lounge on floor 5. (LAX / LAWA now allows passengers with same day departing boarding passes multi-terminal access.)
See AA T-4 - LAX TBIT secure airside connector open 25 Feb 2016 for airside access via the secure airside connector.
Qantas International First Lounge
Open daily: 06:30 - 23:30
Amenities:
Computer connected to Internet
Neil Perry dining and buffet (hot, cold, food carts)
Full staffed bar and made to order mixed drinks
Barista and coffee selections
Shower suites (7)
Access rules:
Traveling on a oneworld marketed and operated first departing in, or connecting from, first class on a oneworld international flight of over 5 hours,
or
traveling in first class on a three-class domestic flight
or
a oneworld Emerald cardholder. Exception being AA Executive Platinum and Platinum Pro are not eligible for access when traveling solely on flights within or between the U.S., Canada, Mexico (except Mexico City), Bermuda, the Bahamas, and the Caribbean.
oneworld Los Angeles Lounge
Open daily: 14:00 - 20:45
Amenities:
Computer connected to Internet
Neil Perry dining and buffet (hot, cold, food carts)
Full staffed bar and made to order mixed drinks
Barista and coffee selections
Shower suites (9)
Access rules:
Traveling on a oneworld marketed and operated business or first departing in, or connecting from, business or first class on a oneworld international flight of over 5 hours,
or
traveling in business or first class on a three-class domestic flight
or
a oneworld Sapphire or Emerald cardholder. Exception being AA Executive Platinum, Platinum Pro, and Platinum members are not eligible for access when traveling solely on flights within or between the U.S., Canada, Mexico (except Mexico City), Bermuda, the Bahamas, and the Caribbean.
Guide: LAX / Los Angeles TBIT / Bradley Int値. oneworld Lounges
#376
Join Date: Dec 2005
Location: California
Programs: AA EXP...couple hotels and cars too
Posts: 4,548
From the other guy. They recognize the email didnt quite cover the actual policy and are revising guidance to staff.
I assume with a large, bold, underlined warning DO NOT DISTRIBUTE EMAILS TO THE PUBLIC.
I did not ask for nor receive a policy statement. (as I cannot imagine anyone at that level sending it to me)
I assume with a large, bold, underlined warning DO NOT DISTRIBUTE EMAILS TO THE PUBLIC.
I did not ask for nor receive a policy statement. (as I cannot imagine anyone at that level sending it to me)
#378
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,427
The OneWorld website has a clear statement on this
Originally Posted by OW
American Airlines AAdvantageョ members and US Airways Dividend Miles members, regardless of their tier status or class of travel, are not eligible for lounge access when travelling solely on North American flights within or between the U.S., Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Caribbean
( of course according to the email referenced, the only international location is Australia )
#380
Join Date: Mar 2014
Location: SJC/BUR
Programs: Hyatt Diamond, IHG Platinum, Hilton Gold, Club Carlson Gold, Starwood Gold
Posts: 1,068
Today, I came to the oneworld business lounge as a non-AA Sapphire on a domestic itinerary. I was denied access, and they would not listen as I read to them the rules.
They said "AA doesn't pay its bills..." even though I am a Qantas elite...
Then they said "Nobody knows this yet but this won't be a oneworld lounge any longer..."
They were incredibly rude and at one point threatened to call security on me. Even though I think I had the rules right...
They said "AA doesn't pay its bills..." even though I am a Qantas elite...
Then they said "Nobody knows this yet but this won't be a oneworld lounge any longer..."
They were incredibly rude and at one point threatened to call security on me. Even though I think I had the rules right...
#382
Join Date: Mar 2012
Location: SYD
Programs: QF Plat, BA GGL, VA Silver, SQ Gold, IHG Gold, HH Diamond, Accor Plat, Hertz Pres Circle
Posts: 406
I believe in the oneworld alliance, the operating carrier pays for entry. I've had a number of staff at both QF and AA from various lounges tell me this. Most notably when US merged with AA, the US staff were just getting used to billing the operating carrier instead of the elite's home carrier.
#384
Join Date: May 2001
Location: is everything...but...
Programs: dont matter anymore...
Posts: 3,019
Another datapoint:
I'm EXP. Arrived today from GRU connecting to TN to PPT (probably irrelevant but booked as AA codeshare).
Was told by the J lounge I would not have access to the F lounge as its "quantas only". Didn't want to argue so hung out and the J lounge for a bit then ventured down to the F lounge. The man dragon informed me he would "make an exception" because I'm not traveling out on a OW airline. Go figure.
I'm EXP. Arrived today from GRU connecting to TN to PPT (probably irrelevant but booked as AA codeshare).
Was told by the J lounge I would not have access to the F lounge as its "quantas only". Didn't want to argue so hung out and the J lounge for a bit then ventured down to the F lounge. The man dragon informed me he would "make an exception" because I'm not traveling out on a OW airline. Go figure.
#385
Join Date: Dec 2009
Location: WAS
Posts: 3,006
Another datapoint:
I'm EXP. Arrived today from GRU connecting to TN to PPT (probably irrelevant but booked as AA codeshare).
Was told by the J lounge I would not have access to the F lounge as its "quantas only". Didn't want to argue so hung out and the J lounge for a bit then ventured down to the F lounge. The man dragon informed me he would "make an exception" because I'm not traveling out on a OW airline. Go figure.
I'm EXP. Arrived today from GRU connecting to TN to PPT (probably irrelevant but booked as AA codeshare).
Was told by the J lounge I would not have access to the F lounge as its "quantas only". Didn't want to argue so hung out and the J lounge for a bit then ventured down to the F lounge. The man dragon informed me he would "make an exception" because I'm not traveling out on a OW airline. Go figure.
#386
In Memoriam, FlyerTalk Evangelist
Join Date: Jun 2000
Location: Benicia CA
Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life
Posts: 31,849
Oneworld clarifies Qantas lounge access rules in Los Angeles
A few lines from this article which is well worth reading:
A few lines from this article which is well worth reading:
“We have been liaising with Qantas and have asked them to remind their colleagues at Los Angeles of the oneworld lounge access rules – which they tell us has now been done."
"We do also make clear that some lounges may get busy at peak times, and access to them may be restricted as a result.”
"We do also make clear that some lounges may get busy at peak times, and access to them may be restricted as a result.”
#387
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Gold
Posts: 3,914
#388
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,190
Right, it seems that arrival on GRU-LAX wouldn't qualify, as the OneWorld rules require the elite member to be departing on a OW marketed and operated flight.
#389
As for the contracted lounge attendants who became "emboldened" by the their perceived power to call the police, I hope they're replaced. If they can't talk down a situation (even if it's in accordance to the policy they thought they knew), and instead always just fall back to threats of punitive action, then maybe they shouldn't be in a customer-facing position.
#390
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
Oneworld clarifies Qantas lounge access rules in Los Angeles
A few lines from this article which is well worth reading:
A few lines from this article which is well worth reading:
Not that it offers any additional info on the subject (it just covers that same article) but visibility-wise, will help a bit, onemileatatime covered in today as well:
http://onemileatatime.boardingarea.c...ge-lax-access/
This was such a cluster of a situation, I hope QF dealt with the author of that email with incorrect information harshly. There shouldn't be any room for that level of ineptness.
As for the contracted lounge attendants who became "emboldened" by the their perceived power to call the police, I hope they're replaced. If they can't talk down a situation (even if it's in accordance to the policy they thought they knew), and instead always just fall back to threats of punitive action, then maybe they shouldn't be in a customer-facing position.
As for the contracted lounge attendants who became "emboldened" by the their perceived power to call the police, I hope they're replaced. If they can't talk down a situation (even if it's in accordance to the policy they thought they knew), and instead always just fall back to threats of punitive action, then maybe they shouldn't be in a customer-facing position.