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Guide: LAX / Los Angeles TBIT / Bradley Int値. oneworld Lounges

Guide: LAX / Los Angeles TBIT / Bradley Int値. oneworld Lounges

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Old Mar 30, 18, 8:56 pm   -   Wikipost
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Los Angeles International Airport - Tom Bradley International Terminal oneworld Lounges
(oneworld Premium Lounge operated by Qantas) and Qantas First Lounge

Location: Go airside via the North security check. Continue past the SkyTeam marked elevator / lift past the Star Alliance lounge signage and escalators to the main shops area and take the elevator to the oneworld Lounge on floor 5. (LAX / LAWA now allows passengers with same day departing boarding passes multi-terminal access.)

See AA T-4 - LAX TBIT secure airside connector open 25 Feb 2016 for airside access via the new secure airside connector.
oneworld Los Angeles Lounge

Opening hours: Daily: 06:30 - 23:30 (but see linked page for changes)

AMENITIES:
  • WiFi
  • Computer connected to Internet
  • Neil Perry dining and buffet (hot, cold, food carts)
  • Full staffed bar and made to order mixed drinks
  • Barista and coffee selections
  • Shower suites (16)
Notes: The stylish and spacious Business Class Lounge has a contemporary design reflecting Californian culture, combined with signature elements from each airline, built around a communal fireplace and central glass atrium providing natural light. In the lounge's dining area, customers can choose from menus, designed by renowned Qantas chef Neil Perry, based on signature Qantas Lounge favourites with influences of multicultural California, including Italian, Mexican, Japanese, Chinese, Korean and US West Coast street food. Californian food carts similar to the pop-up dining concept offer freshly prepared dishes. At the cocktail bar, customers can select signature cocktails or premium wines, or have the barista create the coffee of their choice. The lounge also offers an enhanced hot and cold buffet, faster WiFi, new workstations and sixteen shower suites with Aurora Spa amenities.

Qantas First Lounge

Opening hours: Daily: 06:30 - 23:30 (but see linked page for changes)

AMENITIES:
  • WiFi
  • Computer connected to Internet
  • Neil Perry restaurant (74 seats, a la carte dining)
  • Full staffed bar and made to order mixed drinks
  • Barista with coffee selections
  • Shower suites (7)
  • Business suites (2 - can be combined for conference room)
  • Shirt pressing (First)
Notes: The Qantas Los Angeles First Lounge defines a new standard of luxury and sophistication for First and eligible premium customers travelling through LAX. The spacious, light and open plan lounge is three times the size of the previous First Lounge. The lounge features a 74-seat a la carte restaurant, Californian Knoll furniture selected by Marc Newson, including 12 Eero Saarinen Womb Chairs with matching ottomans, 2 private work suites that can open into one larger private meeting room, state of the art wi-fi, wireless printing capabilities, TVs equipped with cable television and 7 dedicated shower suites, complete with Aurora Spa products. The a la carte Rockpool menu has been designed by Neil Perry, featuring signature dishes from the Qantas flagship Sydney and Melbourne lounges, as well as locally inspired LA cuisine. Menus will change seasonally, every 3 months. Access to First Class Lounges is restricted to Emerald members or those travelling in First Class.
Access rules: (v. Mar 12, 2016)

Qantas First Lounge

Must be traveling on a oneworld marketed and operated flight ("qualifying flight") and be
  • departing in, or connecting from, first class on a oneworld international flight of over 5 hours, or

  • traveling in first class on a three-class domestic flight (currently JFK-LAX or SFO and return, some LAX-MIA), or (2017 change) First LAX-MIA-LAX.

  • a oneworld Emerald cardholder.
    • Exception: AA Executive Platinum members are not eligible for access when traveling solely on flights within or between the U.S., Canada, Mexico (except Mexico City), Bermuda, the Bahamas, and the Caribbean.
Also note: ...customers travelling in First class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and MIA-LAX (and vice-versa) are eligible for lounge access. oneworld lounge access page - link
Originally Posted by Ready Reckoner
For access to the Qantas First Lounge at TBIT just one of the following needs to be true:
.
  • Non AAdvantage oneworld Emerald travelling on a oneworld Marketed and operated flight.
  • AAdvantage Executive Platinum travelling on a oneworld Marketed and Operated flight NOT solely on a "North American* Itinerary".
  • First Class passengers travelling on a oneworld Marketed and Operated flight not solely on a "North American* Itinerary".
  • Passengers in First Class on a flight longer than five hours connectingァ to/from a oneworld Marketed and Operated flight and not solely on a "North American* Itinerary".
  • First Class passengers travelling on an American Airlines Marketed and Operated flight between Los Angeles & New York or Los Angeles & Miami.
* A "North American* Itinerary" is travel on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean.
Connecting the same day or before 6am the following day.
oneworld Los Angeles Lounge (business lounge operated by Qantas)

Note this is a oneworld lounge, not a Qantas Club. It is not part of any reciprocity agreement with Admirals Club.

Must be traveling on a oneworld marketed and operated flight ("qualifying flight") and be
  • departing in, or connecting from, first or business class on a oneworld international flight of over 5 hours, or

  • traveling in first or business class on a three-class domestic flight (currently JFK-LAX or SFO and returns, and LAX-MIA - changed in 2017 to include MIA-LAX-MIA two class flights), or

  • a oneworld Emerald or Sapphire cardholder.
    • Exception: AA Executive Platinum and Platinum members are not eligible for access when traveling solely on flights within or between the U.S., Canada, Mexico (except Mexico City), Bermuda, the Bahamas, and the Caribbean.
Originally Posted by Ready Reckoner
For access to the oneworld Business Lounge at TBIT just one of the following needs to be true:
.
  • Non AAdvantage oneworld Sapphire or Emerald travelling on a oneworld Marketed and operated flight.
  • AAdvantage Platinum or Executive Platinum travelling on a oneworld Marketed and Operated flight NOT solely on a "North American* Itinerary".
  • First and Business Class passengers travelling on a oneworld Marketed and Operated flight not solely on a "North American* Itinerary".
  • Passengers in First or Business Class on a flight longer than five hours connectingァ to/from a oneworld Marketed and Operated flight and not solely on a "North American* Itinerary".
  • First Class and Business class passengers travelling on an American Airlines Marketed and Operated flight between Los Angeles & New York or Los Angeles & Miami.
* A "North American* Itinerary" is travel on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean.
Connecting the same day or before 6am the following day.
Link to walk through of new TBIT oneworld lounge operated by Qantas.

Each of the three alliances was given lounge space at the new TBIT, the square footage determined by how large each alliance is at LAX. As oneworld is the largest alliance at LAX, it was given the largest lounge space. Then each alliance chose one airline to operate the lounge - Qantas for oneworld, Air New Zealand for Star and Korean Air for SkyTeam.

Emirates was also given their own lounge space and there will be a third-party lounge for non-affiliated carriers...
Link to review, with photos, on BoardingArea.

See this blog for many photos.




You can now travel between AA Terminal 4 and Tom Bradley International Terminal (TBIT) via the new secure airside connector, and between the American Airlines and the legacy US Airways / Alaska terminals without leaving Security via airside connection or shuttle service T-4 <-> T-6. The shuttle runs every 15 minutes between 5:00 a.m. and 11:00 p.m., with stops at Terminal 6 (Gate 65A) and Terminal 4 (down escalator by Gate 44) - or take a 10-minute walk via the connecting tunnel. Yet another shuttle bus from ground level by Gate 44 connects to the Remote (American Eagle) terminal, with its own Club.
  • For LAX Flagship Lounge, see to here)

  • For the "Eagle's Nest" Admirals Club in the remote American Eagle terminal see here.

  • For the Terminal 4 Gate 40 Admirals Cub, see here.
Finally, a new Admirals Club has opened in Terminal 5 in the previous Delta Airlines lounge.

Older posts regarding the old lounge closure and discussing the new oneworld lounge prior to opening are located in this archived thread ARCHIVE: new Qantas operated oneworld lounge at LAX TBIT; old lounge closed.
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Old Oct 23, 14, 6:37 pm
  #256  
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I'm suspecting a glitch.

I had a purchased ticket show as "on request", and theunhelpful and rude EP agent told me it was ticketed and, after being prodded, quoted the ticket number to me.

She told me she could see it, therefore I could also on AA.com. Of course, I was looking at the record at the moment, and she denied I was seeing that.

When I told her again and what I was seeing and that I felt I should call Web Services, she said "well, go suit yourself!" and terminated the call.

The day before flight I was able to print my boarding passes, and my receipt, with ticket number, did show online. It's a case of Whiskey Foxtrot Tango .
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Old Oct 24, 14, 2:53 pm
  #257  
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I have been dealing with a very odd set of circumstances that involved ticketed award travel and whether a ticket number is always a valid ticket number.
Booked a round trip J class award ticket stl-ord-pvg-hkg in July. Since then have been looking for a direct routing on CX ord-hkg. On October 1 found that in J and took it. Ticket reissued and my miles redeposited and taxes refunded. Two days later F opens up and I grab it and the same thing happens. The ticket looks good and I have a ticket number. Now as I look at my credit card statement I see that one or more of the tax refunds was off from the taxes paid. Some how because the taxes were refunded improperly even though I had a ticket number the ticket was actually shown as exchanged/refunded.

I discovered this on Wednesday when F opened up on the return. When the agent went to exchange and refund the October 3 ticket she said that although there was a ticket number the coupons showed exchanged/refunded instead of OK. It took a good hour to straighten that out and have the new ticket issued.

Now I think I am on easy street. Last night I go to print an itinerary and receipt on AA.com and now I have two ticket numbers instead of one. I call this morning and after 45 minutes they tell me that the first changed ticket was never exchanged/refunded and was still open because the taxes were screwed up and this would prevent me from checking in. They called back and said they needed to correct the taxes and then they could remove the old ticket.

Anyway, the lesson for me is that the email with the ticket number is not necessarily the end all be all if there have been a number of changes are any mistakes along the way.

My current return is hkg-pvg-ord-stl in F and my dilemma is what to do if F in hkg -ord opens up. I think at this point I might just leave it alone and live with what I have.
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Old Nov 11, 14, 5:34 pm
  #258  
 
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NEW (12/2014) LAX Bradley International / TBIT oneworld lounge (master thread)

Anyone heard an update on the progress of the First Class lounge at LAX? This is the latest I could find from ausbt.

http://www.ausbt.com.au/qantas-readi...t-class-lounge
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Old Nov 11, 14, 11:01 pm
  #259  
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According to this article the opening of the 200 seat first section is planned for "around new years day":

Qantas Set to Open New First Class Lounge at LAX | Airways News
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Old Nov 12, 14, 2:56 am
  #260  
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Originally Posted by serfty View Post
According to this article the opening of the 200 seat first section is planned for "around new years day":

Qantas Set to Open New First Class Lounge at LAX | Airways News
"the Los Angeles first class lounge will not feature the famous Aurora day spa, due to lack of space within the Bradley terminal."

Whaa? oneworld have the largest lounge space in TBIT, and it's a brand new terminal. It can't be that they don't have the space, can it? Maybe more than they don't want to use the space they've got in that way?
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Old Nov 12, 14, 3:23 am
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Originally Posted by Microwave View Post
Whaa? oneworld have the largest lounge space in TBIT, and it's a brand new terminal. It can't be that they don't have the space, can it? Maybe more than they don't want to use the space they've got in that way?
No spa either at the recently renovated QF HKG and SIN lounges (admittedly combined Business/First)

As for TBIT the current Business only lounge is reportedly packed solid at peak hours, with Emeralds even turned away, so it sounds smart to use the entire space for lounge passengers, rather than spa services that only a very few will get the benefit of.
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Old Nov 12, 14, 4:05 am
  #262  
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Originally Posted by moa999 View Post
No spa either at the recently renovated QF HKG and SIN lounges (admittedly combined Business/First)
I'm not surprised by that as for QF those are more "regional" centres as opposed to "long haul" (though those stage lengths would normally make them long haul).

As for TBIT the current Business only lounge is reportedly packed solid at peak hours, with Emeralds even turned away, so it sounds smart to use the entire space for lounge passengers, rather than spa services that only a very few will get the benefit of.
I get that in a pragmatic sense, I'm just surprised to hear that they're already space limited given 1) they have the largest lounge space available and 2) it's brand bleeping new.
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Old Nov 12, 14, 1:37 pm
  #263  
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Originally Posted by Microwave View Post
...
I get that in a pragmatic sense, I'm just surprised to hear that they're already space limited given 1) they have the largest lounge space available and 2) it's brand bleeping new.
The issue is the current (interim) setup has spaces for 200 PAX - once open in approx 7 weeks it will have space for ~600 (400J, 200F).

This has been necessary due to them absorbing the *A lounge space.

i.e. Process
  • *A vacates old lounge space for venue one floor higher.
  • Old *A space renovated and expanded somewhat for *O, *O continues to use the same space it has for the last 7 years.
  • Renovation on old *A space completed; *O moves to that area (June '14), legacy *O space begins renovations.
  • <current situation with room for 200>
  • ~Jan 1st - Renovation on old *O space complete, First and expanded Business open; with room for ~400 more for a total of ~600.

Last edited by serfty; Nov 13, 14 at 1:38 pm
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Old Nov 12, 14, 4:28 pm
  #264  
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I spoke to one of the CX agents last week and was told the F lounge will be open before the end of the year.

The J lounge is so poorly designed. Look at the buffet area. You have the wall that restricts movement. When that area gets busy and you're stuck by that wall with people crowding the buffet, it's very hard to move around. If that wall wasn't there, the flow wouldn't be so restricted.
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Old Nov 13, 14, 9:23 am
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Originally Posted by gemini573 View Post
I spoke to one of the CX agents last week and was told the F lounge will be open before the end of the year.

The J lounge is so poorly designed. Look at the buffet area. You have the wall that restricts movement. When that area gets busy and you're stuck by that wall with people crowding the buffet, it's very hard to move around. If that wall wasn't there, the flow wouldn't be so restricted.
Crossing my fingers for an opening by Dec 23 but not getting my hopes up. Looking forward to seeing how the finished lounge turns out either way.
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Old Nov 13, 14, 1:13 pm
  #266  
 
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Originally Posted by gemini573 View Post
I spoke to one of the CX agents last week and was told the F lounge will be open before the end of the year.

The J lounge is so poorly designed. Look at the buffet area. You have the wall that restricts movement. When that area gets busy and you're stuck by that wall with people crowding the buffet, it's very hard to move around. If that wall wasn't there, the flow wouldn't be so restricted.
The J lounge is not fully open. About half of it is still being built.
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Old Nov 14, 14, 7:58 am
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Originally Posted by Nehawk View Post
Crossing my fingers for an opening by Dec 23 but not getting my hopes up. Looking forward to seeing how the finished lounge turns out either way.
I'm hoping it'll be open by c. 7-8pm on the 22nd (though $50 and some compensation from BA might not be a bad outcome)
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Old Nov 25, 14, 10:52 am
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Does anyone have any recent reports on how long it takes for an international flight on US metal to go from "On Request" to "Ticketed"? I'm coming up on 48 hours, and starting to wonder. I called in yesterday, and they said that it was scheduled to be ticketed that day. Almost 24 hours later, and it's still not ticketed.

The complication (and the reason I called in) is that the flight had a slight schedule change between the time I put it on hold in my account, and the time I actually booked it. This made me unable to book it online, so I had to call to complete the booking. Even after that, I got a message (when viewing the itinerary) that my ticket couldn't be priced because of a schedule change, and that I needed to call reservations.

Any thoughts? It still shows up as unticketed on US's site, as well.

EDIT: I checked again as soon as I posted this, and the message about needing to call reservations is gone. Hopefully that's a good sign, and it's working its way through the system.
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Old Dec 2, 14, 1:14 pm
  #269  
 
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Originally Posted by bobert24 View Post
Does anyone have any recent reports on how long it takes for an international flight on US metal to go from "On Request" to "Ticketed"? I'm coming up on 48 hours, and starting to wonder. I called in yesterday, and they said that it was scheduled to be ticketed that day. Almost 24 hours later, and it's still not ticketed.

The complication (and the reason I called in) is that the flight had a slight schedule change between the time I put it on hold in my account, and the time I actually booked it. This made me unable to book it online, so I had to call to complete the booking. Even after that, I got a message (when viewing the itinerary) that my ticket couldn't be priced because of a schedule change, and that I needed to call reservations.

Any thoughts? It still shows up as unticketed on US's site, as well.

EDIT: I checked again as soon as I posted this, and the message about needing to call reservations is gone. Hopefully that's a good sign, and it's working its way through the system.
For reference, it took ~72 hours to go through. I'm guessing that had to have been related to the schedule change - it must have gotten hung up in the system. Being international certainly didn't help, I'm sure.

I have booked two other (domestic) flights on US using AA points since then. Both ticketed in less than an hour.
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Old Dec 8, 14, 2:23 am
  #270  
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I have an award ticket that went from "Ticketed" to "On Request" due to a flight number change and a 5-minute schedule change. Is there any risk that the partner airline does not grant the "Request"? It's been 3 days and every time I call AA they say that the system is waiting for the confirmation of the partner airline to re-ticket.
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